Tag Archives: Role of the CIO

Board-Level CIO Series Summary in Forbes

This summary page provides access to the multi-part Board-Level CIO series in Forbes
The Board-Level CIO series in Forbes explores what the CIOs at some of the world’s most recognizable firms did that led to inclusion of the CIO seat at the organization’s board

Steve Phillpott, Chief Information Officer of Western Digital

Peter High interviews Steve Phillpott, the CIO of Western Digital. They discuss systems and applications integration, change management, digital capabilities and analytics, among other topics.

Diane Schwarz, VP and Chief Information Officer of Textron Inc.

In this interview, Diane Schwarz discusses World Class IT Principle One, People, World Class IT Principle Three, Project and Portfolio Management, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • How IT is structured within Textron, and how dual reporting structures are used to enable business-unit IT and enterprise-level IT effectively collaborate
  • The criteria that business units use to find a balance between shared services and specialized solutions
  • How Diane’s strategic plan – which focuses on (1) advancing the business, (2) making IT easy, (3) protecting the enterprise, and (4) succeeding with talent – keeps the business units moving in a coordinating direction while allowing variability for specific strategies
  • How Diane uses ideation events and hackathons to drive innovation across the business and provide the environment for employees to grow outside of their comfort zone
  • How IT is made easy by emphasizing communication and maintaining comprehensive knowledge bases on IT tools
  • Diane’s career progression, and why she advises aspiring CIOs to gain experience both inside and outside of IT
  • Eye on the trends: the diffusion of technology through all business functions, and machine learning and artificial intelligence

CIO-Plus Series Summary in Forbes

This summary page provides access to the multi-part CIO-Plus series in Forbes
The CIO-Plus series in Forbes explores the trend of CIOs who are taking on more C-level titles. Most CIOs where many hats. The good news is, those hats are getting more strategic.

Beyond CIO Series Summary in Forbes

This page is the hub to the ongoing Beyond CIO series in Forbes
The most talented IT executives are advancing beyond CIO to take on the very top leadership positions of companies. In this new series, Peter High profiles examples of this promising trend for current IT leaders.

Greg Carmichael, President & CEO of Fifth Third Bancorp

In this interview, Greg Carmichael, discusses World Class IT Principle One, People; World Class IT Principle Four, IT & Business Partnerships; and World Class Principle Five, External Partnerships. Some of the topics discussed include:

  • The role of technology in Fifth Third’s business-to-business (B2B) and business-to-customer (B2C) relationships
  • Fifth Third’s multi-pronged technology division
  • Firth Third’s three-phrased strategy for developing and delivering new technologies
  • Why CIOs need to know each business within the enterprise
  • Greg’s career path from CIO to CEO

Bill Graff, CIO of Cerner

In this interview, Bill Graff, discusses World Class IT Principle One, People; World Class Principle Four, IT & Business Partnerships; and World Class Principle Five, IT & External Partnerships. Some of the topics discussed include:

  • Bill’s 13-year career path at Cerner
  • The critical skills needed for IT leaders
  • How previously being a part of a revenue-enhancing division of Cerner shaped how Bill runs IT
  • Bill’s purview as CIO: security, data centers, corporate IT, infrastructure, IT finance and governance
  • Advice for scaling quickly: robust processes, internal relationships and external relationships
  • Eye on the trends: public cloud, partnering analytics with artificial intelligence, gamification

Kumud Kalia, Senior Vice President & Chief Information Officer of Akamai Technologies

In this interview, Kumud Kalia, Chief Information Officer at Akamai Technologies, discusses World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

  • The challenges and advantages of being a CIO in a tech company
  • Agility in a fast-growing, evolving organization verses agility in a mature organization
  • The partnership between Akamai’s IT and product teams in developing and testing new solutions
  • Adding higher value as a CIO: developing internal solutions that can be adopted by the end- customer
  • Driving enterprise strategy by leveraging a culture of expansive thinking
  • Eye on the trends: disrupting infrastructure paradigms

Ann Kono, Partner, Chief Information Officer, and Chief Risk Officer at Ares Management

In this interview, Ann Kono, Partner, Chief Information Officer, and Chief Risk Officer at Ares Management at Equinix, discussed World Class IT Principle One, People and World Class Principle Five, External Partnerships. She also discussed:

  • The interplay of Ann’s dual role as Chief Information Officer and Chief Risk Officer
  • Data as the primary driver of success
  • Using technology to separate the signal from the noise in data
  • Balancing innovation and risk with a two-bucket approach
  • Creating a collaborative culture to increase innovation
  • The talent challenge
  • Eye on the trends: unified communications, robotics and natural language processing, and data management

Brian Lillie, Chief Customer Officer and Executive Vice President of Technology Services at Equinix

In this interview, Brian Lillie, Chief Customer Officer and Executive Vice President of Technology Services at Equinix, discussed World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. He also discussed:

  • Back office verses front office CIOs
  • The Four Pillars of CIO Excellence
  • Shadow IT as a signifier of service gaps
  • Eye on the Trends: artificial intelligence, big data, software defined networking