Tag Archives: Talent Management

Bill Graff, CIO of Cerner

In this interview, Bill Graff, discusses World Class IT Principle One, People; World Class Principle Four, IT & Business Partnerships; and World Class Principle Five, IT & External Partnerships. Some of the topics discussed include:

  • Bill’s 13-year career path at Cerner
  • The critical skills needed for IT leaders
  • How previously being a part of a revenue-enhancing division of Cerner shaped how Bill runs IT
  • Bill’s purview as CIO: security, data centers, corporate IT, infrastructure, IT finance and governance
  • Advice for scaling quickly: robust processes, internal relationships and external relationships
  • Eye on the trends: public cloud, partnering analytics with artificial intelligence, gamification

Paul Fipps, Chief Technology Officer of Under Armour

Under Armour used to be known primarily for its moisture-wicking t-shirts. In the 21 years since the company was established in founder and CEO Kevin Plank’s grandmother’s basement, the company has expanded its product line extensively to include hats, pants, shoes, gloves, bags, and the like.
In recent years, the company has made three strategic acquisitions that will continue to reshape the company. With the acquisitions of MapMyFitness, EndoMondo, and MyFitnessPal, the company has become the largest digital health and fitness community in the world. Peter High recently spoke with Under Armour’s Chief Technology Officer Paul Fipps, who leads this digital transformation of the company. He sees the future as a combination of the physical and the digital, where one’s clothing and accessories provide better information on heart rates and sleep quality.

Cynthia Stoddard, SVP & CIO of Adobe Systems Incorporated

In this interview, Cynthia Stoddard, discusses World Class IT Principle One, People. Some of the topics discussed include:

  • Adobe’s transition to a software as a service company
  • Evolving Adobe’s IT strategy and culture using the characteristics of cloud technology
  • Applying customer experience principles to improve the employee experience
  • Tailoring tools to the needs of “personas,” or type of work an individual does
  • Evolving to meet the needs of millennial employees’ expectations
  • Using responsive design principles to create a consistent and seamless employee experience across surfaces (phones, tablets, computers)
  • Lab 82: Adobe’s collaborative workspace
  • Adobe’s work with Girls Who Code
  • Cynthia’s advice for women interested in a career in technology
  • Eye on the trends: big data, analytics, and AI

Stuart Sackman, Corporate Vice President of Global Product and Technology for ADP

In this interview, Stuart Sackman, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • The value of combining product and technology under one executive
  • The advantages of having multiple diverse roles in one organization for both the individual and the organization
  • Adapting in an evolving competitive landscape
  • Strategies for recruiting millenials and technologists
  • The development of Lifion, ADP’s innovation lab
  • Using hackathons to improve how services are developed and delivered
  • ADP Ventures: an internal team that builds and tests new product offerings

Ken Xie, Founder and CEO of Fortinet

In this interview, Ken Xie, discusses World Class IT Principle One, People and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • Staying agile and innovative in a dynamic field
  • The three elements of Fortinet’s culture: openness, teamwork and innovation
  • Fortinet’s Five Stages of Security
  • Forming an ecosystem of external partnerships to mitigate risk for customers
  • The significant impact Stanford’s entrepreneurial culture and industry connections had on Ken’s career path
  • Ken’s complimentary relationship with his brother and collaborator, Michael Xie
  • Attributes of an effective entrepreneur

Julia Davis, SVP and CIO of Aflac

In this interview, Julia Davis, Chief Information Officer and Senior Vice President of Aflac, discusses World Class IT Principle One, People. Some of the topics discussed include:

  • Using technology to improve the customer experience in the insurance space
  • Aflac’s Apprenticeship Program
  • Strategies for attracting younger team members
  • The workplace of the future
  • Utilizing metrics to improve employee and customer satisfaction
  • Eyes on the trends: big data and artificial intelligence

 

General Stanley McChrystal (Ret.), Managing Partner at McChrystal Group and Former Commander Joint Special Operations Command

In this interview, General Stan McChyrstal (Ret.) Managing Partner at McChrystal Group and Former Commander Joint Special Operations Command , discusses World Class IT Principle One, People. Some of the topics discussed include:

  • The connections between the speed of change, agility, and decision making
  • Recognizing that you can be technically and tactically correct, and still be functionally incorrect
  • The benefits gained from decentralization, pumping information down the organization, and harnessing insights from younger, less experienced team members
  • Building an organizational structure of organically connected small cohesive teams
  • Creating a mandate for necessary change in organizations that are comfortable with their status quo
  • The General’s upcoming book on leadership which explores the metrics of leadership

Cathy Bessant, Chief Operations and Technology Officer

In this interview, Cathy Bessant, Chief Operations and Technology Officer, discusses World Class IT Principle One, People; World Class IT Principle Four, IT & Business Partnerships; and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • The necessity of combining technology and operations
  • Responsible automated intelligence
  • Bank of America is not a fintech company
  • Guidelines for maximizing external partnerships
  • Advantages businesses of scale have over startups
  • Balancing innovation and risk
  • The war for talent
  • Talent planning and analysis
  • Cloud security
  • The importance of breadth and depth of experience
  • The impact of board involvement on the individual and the organization

David Trone, Co-Founder & Co-Owner of Total Wine & More

In this interview, David Trone, Co-Founder & Co-Owner of Total Wine & More discusses IT Principle One, People, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • Total Wine & More’s bricks and clicks growth strategy
  • The evloution of the customer expereince in the adult beverage industry
  • The three Cs of Total Wine and More’s operating philoslphy
  • Doing business in a heavily regulated industry
  • Total Wine and More’s community involvment intitiatives
  • David’s campaign for the Democratic nominaiton in Maryland’s 8th Congressional Distrcit
  • The imporance of risk taking and failure
  • David’s favorite wine varietals

George Corbin, SVP of Digital at Marriott International

In this interview, George Corbin, Senior Vice President of Digital for Marriott International, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Marriott’s place among the highest revenue earners by a digital channel
  • The maturity curve and the challenge of disruption for incumbent companies
  • Advantages that incumbents have over startups in evolving industries
  • Disrupting your own organization
  • The millennial mindset that spans across multiple age demographics
  • Marriott’s transformation of the service experience
  • Leading and managing a transforming organization
  • The impact of Airbnb on the hospitality industry
  • Adapting across an organization to fundamental shifts in customers’ needs and expectations
  • The influence of culture and existing operating models on a company’s management of digital disruption
  • Marriott’s embracement of the localization of the travel experience
  • Characteristics of a successful Chief Digital Officer
  • Building alliances and coalitions to drive and support change
  • Using pilot programs to de-risk change for internal and external partners
  • Messaging as a service, not marketing