World Class IT by Peter High


Technology is all around us. It is so pervasive in our daily lives that we may not even recognize when we interact with it. Despite this fact, many companies have yet to leverage information technology as a strategic weapon.

What then is an information technology executive to do in order to raise the prominence of his or her department? In World Class IT, recognized expert in IT strategy Peter High reveals the essential principles IT executives must follow and the order in which they should follow them whether they are at the helm of a high-performing department or one in need of great improvement.

  • Principle 1: Recruit, train, and retain World Class IT people
  • Principle 2: Build and maintain a robust IT infrastructure
  • Principle 3: Manage projects and portfolios effectively
  • Principle 4: Ensure partnerships within the IT department and with the business
  • Principle 5: Develop a collaborative relationship with external partners

The principles and associated sub-principles and metrics introduced in World Class IT have been used by IT and business executives alike at many Global 1000 companies to monitor and improve IT’s performance. Those principles pertain as much to the leaders of IT as they do to those striving to emulate them.

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World Class IT

Why Businesses Succeed when IT Triumphs

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Recognition for World Class IT

Chosen as the #1 Most Important IT Management Book to read to “Be Smarter Than Your Boss”

“World Class IT… provides solid- dare I say timeless—advice for CIOs trying to manage IT for business success.”

“It’s about time. We now have a business book about IT. What’s unique about this book is that it’s not only a must-read for the CIO (and everyone else in an IT department); it’s for anyone associated with the technology industry.”

“Want to use IT to your utmost advantage in your business? Peter High's "World Class IT" offers key principles (and critical sub-principles) for IT-business leaders to follow in order to stay ahead of the pack.”