Lessons from implementing a 'Customer Zero' program
Leading B2B technology firms have become the first and best customers of their products in order to accelerate innovation and enhance go-to-market capabilities, customer stickiness, and market insight. In his latest for CIO.com, Chris Davis shares key lessons he has learned by working on these projects.
Whirlpool CIO Danielle Brown on Technology’s Role in the Company’s Strategic Imperatives
October 25, 2021
Danielle Brown is the Senior Vice President and Chief Information Officer of Whirlpool, a role she took on roughly a year ago. In her role, she breathes life into all the major strategic imperatives of the company while modernizing the way in which the IT team works. She is also a board-level CIO, holding a position on the board of PRA Group, a publicly-traded company listed on the Nasdaq.