• Agenda: Metis Strategy Digital Symposium, February 2024

    Join us virtually on February 27 for our first Digital Symposium of 2024 where global technology influencers and business leaders share progress on their AI journeys, the challenges and opportunities of adopting AI, and the future ahead for digital experiences.
    See the agenda
  • Highlights: December 2023 Metis Strategy Digital Symposium

    At the latest Metis Strategy Digital Symposium, leaders discussed the opportunities and challenges ahead as organizations embrace new AI capabilities.
    See the highlights
  • ConocoPhillips enlists 3D printing for supply efficiencies on Alaska’s North Slope

    In their latest for CIO.com, Mike Bertha lay outs how ConocoPhillips's Chief Digital and Information Officer Pragati Mathur is bringing technologies closer to the edge.
    Read more at CIO.com
  • The Future of Secure and Responsible AI with US Cybersecurity and Infrastructure Security Agency Chief Martin Stanley

    At the December Metis Strategy Digital Symposium, Martin Stanley spoke about the new cybersecurity risks that technology and business leaders must consider when adopting new AI tools and what the path looks like ahead for cybersecurity innovation.
    Listen here
  • Marsh McLennan CIO Identifies A Fast Track To Drive GenAI Value

    Marsh McLennan CIO Paul Beswick and his team have made substantial progress in the adoption of generative AI tools and believes that he and his team are setting a sound foundation, but even higher levels of value will be achieved by building upon that foundation.
    Read more
  • Getting to Nimble: How to Transform Your Company Into a Digital Leader

    Learn how companies like Capital One, Domino's Pizza, FedEx, The Washington Post and others have transformed their companies to thrive in the digital age.
    View on Amazon

Strategy Development

  • Corporate Strategy Development
  • Innovation
  • M&A Evaluation & Due Dilligence
  • Business Capabilities
  • Product Strategy
  • Data Strategy
  • Customer Experience / Loyalty Strategy

Strategy Operationalization

  • Strategic Governance & Portfolio Management
  • Change Management
  • International Expansion
  • Omni-channel Program Orchestration
  • Performance Management
  • M&A Integrations

Operating Model Agility

  • Org Structure & Design
  • Agile Transformation
  • Talent Strategy
  • Capability-Driven Team Model
  • Cultural & Organizational Agility
  • Business Process Optimization

Digital & Technology Transformation

  • Digital Maturity Assessment
  • World Class IT Maturity (WCIT)
  • Enterprise Architecture Strategy

Executive Leadership Advisory

  • CXO Advisory (Retainer/Networking)
  • Strategy Development

  • Strategy Operationalization

  • Operating Model Agility

  • Digital & Technology Transformation

  • Executive Leadership Advisory

Arrow Capabilities
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One Ally: Becoming an Experience-Oriented Bank Through Data, AI, & Ally’s Technology Operating Model with Ally Financial’s Diane Morais & Sathish Muthukrishnan February 22, 2024 Diane Morais is the President of Consumer and Commercial Banking at Ally Bank. In her role, Diane has oversight of Deposits, Ally Invest, Mortgage, Ally Lending, Ally Credit Cards, and Corporate Finance Businesses, as well as customer care and operations. Additionally, she oversees Ally's Community Reinvestment Act Program. Prior to joining Ally, Diane served as the Customer Experience Executive of Bank of America. Sathish Muthukrishnan is the Chief Information, Data, and Digital Officer of Ally Financial. Sathish is responsible for advancing Ally's technical and digital capabilities which include cybersecurity and infrastructure, as well as accelerating the company's growth and evolution as a leader in the digital financial services sector. Before joining Ally, Sathish served as Chief Digital & Information Officer and Chief Technology Officer of Honeywell Aerospace, and before that served in multiple roles at American Express ending his decade-long tenure there as the company’s CIO of Enterprise Digital. In 2023, the Wall Street Journal named Ally as its pick for Best Online Bank, an accolade that can be tracked to the work Di and Sathish have undertaken.

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