Lessons from implementing a 'Customer Zero' program
Leading B2B technology firms have become the first and best customers of their products in order to accelerate innovation and enhance go-to-market capabilities, customer stickiness, and market insight. In his latest for CIO.com, Chris Davis shares key lessons he has learned by working on these projects.
Navy SEAL turned Tech Exec on VMware’s SaaS Transformation
May 10, 2021
Mike Hayes is the Chief Digital Transformation Officer of VMware, a California-based software company with annual revenues of roughly $11 billion. In this role, Mike leads VMware’s worldwide business operations and the acceleration of its SaaS transition. Prior to joining VMware, Mike was the senior vice president and head of strategic operations at Cognizant.