Andrew Wilson has been with Accenture for more than three decades, rising through the ranks as a consultant before joining the IT team as chief information officer nearly six years ago. This trajectory meant that he understood the business his company was in to a greater degree than most CIOs. Moreover, as that business is consulting, he came to the CIO role with a problem solver's mentality.
One of the problems Wilson has been solving, or perhaps better put, the opportunity he has been seizing, has related to artificial intelligence. He has been a major proponent of AI, but he also recognizes that the algorithms that conduct analysis that humans would have undertaken in the past are themselves learning artificial beings. They are prone to error, and some will work better than others. Wilson posits that CIOs must come to think of themselves as the chief human resources officers of the non-human workforce, as a result.
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