ATK CIO Says Metrics-Driven IT Paves the Way for Innovation
by John Gallant, published on CIO.com
09-15-2014
As CIO for ATK, Jeff Kubacki has instituted a rigorous benchmarking approach aimed at delivering world-class IT at continually improving cost. Kubacki has built a strong rapport with his CEO and other business leaders because he runs IT operations like a business and speaks the results-centered language of his peers at ATK.
In this installment of the IDG Enterprise CIO Interview Series, Kubacki talked with Chief Content Officer John Gallant about the realities of moving to a metrics-driven IT operation and how it has paved the way to more trust and visibility for IT. Furthermore, this discipline has freed IT to focus more on the innovations that are fueling the $5 billion diversified company’s growth.