Often, Metis Strategy’s work on change management has been part of a client’s broader operating model, organizational change or transformation efforts.
A large information services and publishing company sought to redesign its technology organization to more closely align it with business units and adopt a geographic footprint strategy that would sustain future growth. The client hired Metis Strategy to develop an accountability framework and change management roadmap.
In another case, a global professional services company hired Metis Strategy to investigate the value of creating an Enterprise Office of the CIO (OCIO) and Program Management Office across the the firm’s individual operating companies and IT departments.
In both cases, Metis Strategy used elements of Kotter’s 8-Step change model to design a future-state vision for organizational change and develop a change management plan:
For the information services company, Metis Strategy established a responsibility and accountability framework that tied critical change activities to senior client leadership. It also provided the client with a change management roadmap detailing the transformation’s key activities, dependencies, and risks.
In the case of the global professional services company, Metis Strategy developed a comprehensive business case for establishing the Enterprise CIO and Program Management offices and created an organizational change management plan and maturity model to help the client measure progress during the transformation.