Coverage from CIO Insight: Building a World-Class IT Shop

By Brian P. Watson
2009-11-11

Peter High’s new book, World Class IT, lays out the five principles the best IT organizations share.

Plenty of CIOs consider their IT operations to be “world class,” but what does that really mean? In his new book, World Class IT: Why Businesses Succeed When Technology Triumphs, Peter High chronicles five essential ingredients for meeting this lofty, and often misused, designation…

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