Technovation with Peter High (CIO, CTO, CDO, CXO Interviews) https://www.metisstrategy.com/technovation-podcast/ Weekly conversations with top executives and thought leaders at the intersection of business, technology, and innovation. Each episode of Technovation explores the technology trends that are transforming business, and the leaders driving digital change inside their organizations. Produced by Metis Strategy and hosted by firm President Peter High, Technovation is the premier podcast for IT and technology professionals with the largest collection of interviews with elite CIOs, CTOs, and CDOs. Mon, 14 Oct 2019 11:30:09 +0000 en-US hourly 1 https://wordpress.org/?v=5.0.6 https://www.metisstrategy.com/wp-content/uploads/2019/01/cropped-cropped-favicon-1-32x32.png Technovation with Peter High (CIO, CTO, CDO, CXO Interviews) https://www.metisstrategy.com/technovation-podcast/ 32 32 Weekly conversations with top executives and thought leaders at the intersection of business, technology, and innovation. Each episode of Technovation explores the technology trends that are transforming business, and the leaders driving digital change inside their organizations. Produced by Metis Strategy and hosted by firm President Peter High, Technovation (formerly the Forum on World Class IT) is the premier podcast for IT and technology professionals. Metis Strategy clean episodic Metis Strategy brandon.metzger@metisstrategy.com brandon.metzger@metisstrategy.com (Metis Strategy) Technovation with Peter High Technovation with Peter High (CIO, CTO, CDO, CXO Interviews) https://www.metisstrategy.com/wp-content/uploads/powerpress/Metis-Podcast-Cover-140x1400-110918-compressed_(1)-300.jpg https://www.metisstrategy.com/technovation-podcast/ TV-G Weekly Axon Enterprise CEO Rick Smith https://www.metisstrategy.com/interview/rick-smith/ Mon, 14 Oct 2019 11:30:09 +0000 https://www.metisstrategy.com/?post_type=interview&p=5849 <p>415: Axon CEO Rick Smith shares his entrepreneurship journey and details how Axon has pursued its mission to protect life without taking life. The company began by selling TASERS to consumers as a way to incapacitate a threat without hurting them. However, when that failed to gain traction, the company began selling the weapon to police officers, which was a huge success. Later, the company pivoted to selling body-worn cameras backed by the cloud as a way to protect police officers and increase transparency between law enforcement and the public. We also discuss the future of facial recognition and AI in law enforcement, the Policing Technology Ethics Board the company has developed, Rick’s new book The End of Killing: How Our Newest Technologies Can Solve Humanity's Oldest Problem, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/rick-smith/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/rick-smith/">Axon Enterprise CEO Rick Smith</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 415: Axon CEO Rick Smith shares his entrepreneurship journey and details how Axon has pursued its mission to protect life without taking life. The company began by selling TASERS to consumers as a way to incapacitate a threat without hurting them. However, when that failed to gain traction, the company began selling the weapon to police officers, which was a huge success. Later, the company pivoted to selling body-worn cameras backed by the cloud as a way to protect police officers and increase transparency between law enforcement and the public. We also discuss the future of facial recognition and AI in law enforcement, the Policing Technology Ethics Board the company has developed, Rick’s new book The End of Killing: How Our Newest Technologies Can Solve Humanity’s Oldest Problem, among other topics. 

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415: Axon CEO Rick Smith shares his entrepreneurship journey and details how Axon has pursued its mission to protect life without taking life. The company began by selling TASERS to consumers as a way to incapacitate a threat without hurting them. The End of Killing: How Our Newest Technologies Can Solve Humanity’s Oldest Problem, among other topics. 
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Comcast CIO Rick Rioboli https://www.metisstrategy.com/interview/rick-rioboli/ Mon, 07 Oct 2019 11:30:16 +0000 https://www.metisstrategy.com/?post_type=interview&p=5847 <p>414: Comcast CIO Rick Rioboli details Comcast’s heavy focus on the customer experience and the unique focus of Comcast’s digital transformation. In addition to digital sales and e-commerce, the main emphasis of Comcast’s digital transformation is on self-service from a service and support standpoint, which involves enabling digital interactions and providing customers with a frictionless experience. We also discuss Comcast’s use of artificial intelligence, how the IT team partners with the rest of the business, an overview of the new Comcast Technology Center, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/rick-rioboli/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/rick-rioboli/">Comcast CIO Rick Rioboli</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 414: Comcast CIO Rick Rioboli details Comcast’s heavy focus on the customer experience and the unique focus of Comcast’s digital transformation. In addition to digital sales and e-commerce, the main emphasis of Comcast’s digital transformation is on self-service from a service and support standpoint, which involves enabling digital interactions and providing customers with a frictionless experience. We also discuss Comcast’s use of artificial intelligence, how the IT team partners with the rest of the business, an overview of the new Comcast Technology Center, among other topics.

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Comcast CIO Rick Rioboli 414: Comcast CIO Rick Rioboli details Comcast’s heavy focus on the customer experience and the unique focus of Comcast’s digital transformation. In addition to digital sales and e-commerce, the main emphasis of Comcast’s digital transformation is on self-service from a service and support standpoint, which involves enabling digital interactions and providing customers with a frictionless experience. We also discuss Comcast’s use of artificial intelligence, how the IT team partners with the rest of the business, an overview of the new Comcast Technology Center, among other topics.<br /> Peter High, Rick Rioboli Comcast's CIO Leads Their Innovation Ecosystem clean 20:51
Discovery Bank CEO Barry Hore https://www.metisstrategy.com/interview/barry-hore/ Mon, 30 Sep 2019 11:30:36 +0000 https://www.metisstrategy.com/?post_type=interview&p=5809 <p>413: Discovery Bank CEO Barry Hore explains how Discovery Bank looks into behavior to improve people's financial and overall health. South Africa faces extremely high levels of credit indebtedness, more people have loans than jobs, the country has one of the lowest savings rates in the world, and people are not well prepared for retirement. Barry claims that by improving these behaviors, the bank can help South Africans become financially healthier, and he cites that helping people change their behaviors will improve their physical health and society as a whole. We also discuss how Discovery Bank taps into South Africa’s talent ecosystem, how Discovery Bank is looking to scale its client base smoothly, the specific programs that Discovery Bank uses to incentivize its customers to be healthier, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/barry-hore/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/barry-hore/">Discovery Bank CEO Barry Hore</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 413: Discovery Bank CEO Barry Hore explains how Discovery Bank looks into behavior to improve people’s financial and overall health. South Africa faces extremely high levels of credit indebtedness, more people have loans than jobs, the country has one of the lowest savings rates in the world, and people are not well prepared for retirement. Barry claims that by improving these behaviors, the bank can help South Africans become financially healthier, and he cites that helping people change their behaviors will improve their physical health and society as a whole. We also discuss how Discovery Bank taps into South Africa’s talent ecosystem, how Discovery Bank is looking to scale its client base smoothly, the specific programs that Discovery Bank uses to incentivize its customers to be healthier, among other topics.

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413: Discovery Bank CEO Barry Hore explains how Discovery Bank looks into behavior to improve people's financial and overall health. South Africa faces extremely high levels of credit indebtedness, more people have loans than jobs, 413: Discovery Bank CEO Barry Hore explains how Discovery Bank looks into behavior to improve people's financial and overall health. South Africa faces extremely high levels of credit indebtedness, more people have loans than jobs, the country has one of the lowest savings rates in the world, and people are not well prepared for retirement. Barry claims that by improving these behaviors, the bank can help South Africans become financially healthier, and he cites that helping people change their behaviors will improve their physical health and society as a whole. We also discuss how Discovery Bank taps into South Africa’s talent ecosystem, how Discovery Bank is looking to scale its client base smoothly, the specific programs that Discovery Bank uses to incentivize its customers to be healthier, among other topics. Metis Strategy clean 34:24
Omnitracs CEO Ray Greer https://www.metisstrategy.com/interview/ray-greer/ Mon, 23 Sep 2019 11:30:31 +0000 https://www.metisstrategy.com/?post_type=interview&p=5745 <p>412: Omnitracs CEO Ray Greer discusses innovations in the $800 billion trucking industry. Ray describes the issues that truck drivers face today, and he cites that the single greatest advancement Omnitracs can make for the driver is to automate their life so that they just have to drive. Truck drivers spend too much time finding the loading dock, going in and out of navigation applications, and waiting. To provide a more user-friendly experience, Ray has engaged third parties to accelerate the modernization of Omnitracs’ platform, to bring automation to the driver’s lives, and to migrate Omnitracs’ to a cloud-native platform. We also discuss Omnitracs’ usage of machine learning, why technologist focused on autonomy are not thinking about the potential challenges autonomous trucks would cause, the massive impact Omnitracs is able to have on the industry, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/ray-greer/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/ray-greer/">Omnitracs CEO Ray Greer </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 412: Omnitracs CEO Ray Greer discusses innovations in the $800 billion trucking industry. Ray describes the issues that truck drivers face today, and he cites that the single greatest advancement Omnitracs can make for the driver is to automate their life so that they just have to drive. Truck drivers spend too much time finding the loading dock, going in and out of navigation applications, and waiting. To provide a more user-friendly experience, Ray has engaged third parties to accelerate the modernization of Omnitracs’ platform, to bring automation to the driver’s lives, and to migrate Omnitracs’ to a cloud-native platform. We also discuss Omnitracs’ usage of machine learning, why technologist focused on autonomy are not thinking about the potential challenges autonomous trucks would cause, the massive impact Omnitracs is able to have on the industry, among other topics. 

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Omnitracs CEO Ray Greer 412: Omnitracs CEO Ray Greer discusses innovations in the $800 billion trucking industry. Ray describes the issues that truck drivers face today, and he cites that the single greatest advancement Omnitracs can make for the driver is to automate their life so that they just have to drive. Truck drivers spend too much time finding the loading dock, going in and out of navigation applications, and waiting. To provide a more user-friendly experience, Ray has engaged third parties to accelerate the modernization of Omnitracs’ platform, to bring automation to the driver’s lives, and to migrate Omnitracs’ to a cloud-native platform. We also discuss Omnitracs’ usage of machine learning, why technologist focused on autonomy are not thinking about the potential challenges autonomous trucks would cause, the massive impact Omnitracs is able to have on the industry, among other topics. <br /> Metis Strategy Omnitracs CEO on Autonomous Trucking clean 36:30
Greylock Partners Partner Sarah Guo https://www.metisstrategy.com/interview/sarah-guo/ Mon, 16 Sep 2019 11:30:53 +0000 https://www.metisstrategy.com/?post_type=interview&p=5747 <p>411: Greylock Partners general partner Sarah Guo provides perspectives on robotic process automation, machine learning, artificial intelligence, cybersecurity, and more. We also discuss what Sarah looks for when making investments, the benefits of having parents who are entrepreneurs, why Sarah believes that a company’s size and scale can prohibit its ability to remain current, and a variety of other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/sarah-guo/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/sarah-guo/">Greylock Partners Partner Sarah Guo</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 411: Greylock Partners general partner Sarah Guo provides perspectives on robotic process automation, machine learning, artificial intelligence, cybersecurity, and more. We also discuss what Sarah looks for when making investments, the benefits of having parents who are entrepreneurs, why Sarah believes that a company’s size and scale can prohibit its ability to remain current, and a variety of other topics.

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411: Greylock Partners general partner Sarah Guo provides perspectives on robotic process automation, machine learning, artificial intelligence, cybersecurity, and more. We also discuss what Sarah looks for when making investments, ]]> Metis Strategy Greylock's Sarah Guo on AI and Women in VC clean 43:59
Humu CEO Laszlo Bock https://www.metisstrategy.com/interview/laszlo-bock/ Mon, 09 Sep 2019 13:00:17 +0000 https://www.metisstrategy.com/?post_type=interview&p=5624 <p>410: Humu Co-Founder and CEO Laszlo Bock describes the genesis, development, and deployment of Nudges, which were created to address that problem that great numbers of people are miserable in their jobs. Nudges are digital reminders that prompt the small actions that are most impactful when driving five factors: organizational performance, retention, individual happiness, inclusion, and innovation. In addition to using the product themselves, Humu targets large organizations as customers in order to make the greatest impact toward their mission and to ensure that they are developing products around data sets that are representative of the general population of workers. We also discuss the values that Laszlo draws from his time at Google, why he believes analytics, statistics, and computer science will drive a revolution in HR, and how immigrants, such as Laszlo himself, are fundamentally entrepreneurial in character. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/laszlo-bock/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/laszlo-bock/">Humu CEO Laszlo Bock</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 410: Humu Co-Founder and CEO Laszlo Bock describes the genesis, development, and deployment of Nudges, which were created to address that problem that great numbers of people are miserable in their jobs. Nudges are digital reminders that prompt the small actions that are most impactful when driving five factors: organizational performance, retention, individual happiness, inclusion, and innovation. In addition to using the product themselves, Humu targets large organizations as customers in order to make the greatest impact toward their mission and to ensure that they are developing products around data sets that are representative of the general population of workers. We also discuss the values that Laszlo draws from his time at Google, why he believes analytics, statistics, and computer science will drive a revolution in HR, and how immigrants, such as Laszlo himself, are fundamentally entrepreneurial in character. 

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Interview with Laszlo Bock, Google's former HR chief and CEO of Humu 410: Humu Co-Founder and CEO Laszlo Bock describes the genesis, development, and deployment of Nudges, which were created to address that problem that great numbers of people are miserable in their jobs. Nudges are digital reminders that prompt the small actions that are most impactful when driving five factors: organizational performance, retention, individual happiness, inclusion, and innovation. In addition to using the product themselves, Humu targets large organizations as customers in order to make the greatest impact toward their mission and to ensure that they are developing products around data sets that are representative of the general population of workers. We also discuss the values that Laszlo draws from his time at Google, why he believes analytics, statistics, and computer science will drive a revolution in HR, and how immigrants, such as Laszlo himself, are fundamentally entrepreneurial in character. <br /> Metis Strategy Future of HR with Laszlo Bock clean 20:27
McAfee CEO Chris Young https://www.metisstrategy.com/interview/chris-young/ Mon, 02 Sep 2019 13:00:25 +0000 https://www.metisstrategy.com/?post_type=interview&p=5559 <p>409: McAfee CEO Chris Young explains how the cybersecurity industry faces a duel challenge of keeping up with the transformations that happen within core technologies and simultaneously tracking the innovative nature of cyber attackers. Staying current requires consistent research, collaboration within the industry, acquisitions, and partnerships. Chris describes some of the best practices he sees within the cybersecurity space, including red teaming and risk prioritization. We also discuss the future of advanced forms of analytics and AI within cybersecurity, Chris’s career path, the CEO’s advice to individuals on protecting their information, among a variety of other topics.     </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/chris-young/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/chris-young/">McAfee CEO Chris Young</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 409: McAfee CEO Chris Young explains how the cybersecurity industry faces a duel challenge of keeping up with the transformations that happen within core technologies and simultaneously tracking the innovative nature of cyber attackers. Staying current requires consistent research, collaboration within the industry, acquisitions, and partnerships. Chris describes some of the best practices he sees within the cybersecurity space, including red teaming and risk prioritization. We also discuss the future of advanced forms of analytics and AI within cybersecurity, Chris’s career path, the CEO’s advice to individuals on protecting their information, among a variety of other topics.    

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409: McAfee CEO Chris Young explains how the cybersecurity industry faces a duel challenge of keeping up with the transformations that happen within core technologies and simultaneously tracking the innovative nature of cyber attackers. 409: McAfee CEO Chris Young explains how the cybersecurity industry faces a duel challenge of keeping up with the transformations that happen within core technologies and simultaneously tracking the innovative nature of cyber attackers. Staying current requires consistent research, collaboration within the industry, acquisitions, and partnerships. Chris describes some of the best practices he sees within the cybersecurity space, including red teaming and risk prioritization. We also discuss the future of advanced forms of analytics and AI within cybersecurity, Chris’s career path, the CEO’s advice to individuals on protecting their information, among a variety of other topics.     Metis Strategy clean 24:02
Tenet Healthcare CIO Paola Arbour https://www.metisstrategy.com/interview/paola-arbour/ Mon, 26 Aug 2019 11:30:54 +0000 https://www.metisstrategy.com/?post_type=interview&p=5491 <p>408: Tenet Healthcare CIO Paola Arbour describes the process of transforming Tenet’s IT organization from a cost focus to an investment focus. The transformation centered around 4 imperatives: enhancing the voice of the customer, changing the language of IT, building an innovation culture, and focusing on talent. Paola highlights the importance of transparency, communication, and collaboration among teams to successfully lead an organizational change of great scale. We also discuss Paola’s prior experiences serving CIOs, the need for greater mentorship for women in technology, artificial intelligence, data analytics, and a variety of other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/paola-arbour/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/paola-arbour/">Tenet Healthcare CIO Paola Arbour</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 408: Tenet Healthcare CIO Paola Arbour describes the process of transforming Tenet’s IT organization from a cost focus to an investment focus. The transformation centered around 4 imperatives: enhancing the voice of the customer, changing the language of IT, building an innovation culture, and focusing on talent. Paola highlights the importance of transparency, communication, and collaboration among teams to successfully lead an organizational change of great scale. We also discuss Paola’s prior experiences serving CIOs, the need for greater mentorship for women in technology, artificial intelligence, data analytics, and a variety of other topics. 

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408: Tenet Healthcare CIO Paola Arbour describes the process of transforming Tenet’s IT organization from a cost focus to an investment focus. The transformation centered around 4 imperatives: enhancing the voice of the customer, 408: Tenet Healthcare CIO Paola Arbour describes the process of transforming Tenet’s IT organization from a cost focus to an investment focus. The transformation centered around 4 imperatives: enhancing the voice of the customer, changing the language of IT, building an innovation culture, and focusing on talent. Paola highlights the importance of transparency, communication, and collaboration among teams to successfully lead an organizational change of great scale. We also discuss Paola’s prior experiences serving CIOs, the need for greater mentorship for women in technology, artificial intelligence, data analytics, and a variety of other topics. <br /> Metis Strategy Healthcare Tech with the CIO of Tenet Healtcare clean 37:41
Hunt Consolidated Chief Digital & Information Officer Diane Schwarz https://www.metisstrategy.com/interview/diane-schwarz-2/ Mon, 19 Aug 2019 11:30:49 +0000 https://www.metisstrategy.com/?post_type=interview&p=5486 <p>407: Hunt Consolidated, Inc. CIO and CDO Diane Schwarz describes her methodology for transitioning into new executive roles using her arrival at Hunt to explain the 90-day process. Extensive planning, learning the business and stakeholders, meeting the company, and, lastly, focusing on suppliers develops the extensive knowledge of an organization needed to effectively lead it. Diane emphasizes the importance of understanding company culture to successfully rally support for changes to foundational pieces of IT, which she did at Hunt after careful investigation and planning. We also discuss the agile skills required for employees working in technology today, Diane’s journey to her leadership role as a woman in a male-dominated field, and the future of women in STEM. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/diane-schwarz-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/diane-schwarz-2/">Hunt Consolidated Chief Digital & Information Officer Diane Schwarz</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 407: Hunt Consolidated, Inc. CIO and CDO Diane Schwarz describes her methodology for transitioning into new executive roles using her arrival at Hunt to explain the 90-day process. Extensive planning, learning the business and stakeholders, meeting the company, and, lastly, focusing on suppliers develops the extensive knowledge of an organization needed to effectively lead it. Diane emphasizes the importance of understanding company culture to successfully rally support for changes to foundational pieces of IT, which she did at Hunt after careful investigation and planning. We also discuss the agile skills required for employees working in technology today, Diane’s journey to her leadership role as a woman in a male-dominated field, and the future of women in STEM.

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407: Hunt Consolidated, Inc. CIO and CDO Diane Schwarz describes her methodology for transitioning into new executive roles using her arrival at Hunt to explain the 90-day process. Extensive planning, learning the business and stakeholders, 407: Hunt Consolidated, Inc. CIO and CDO Diane Schwarz describes her methodology for transitioning into new executive roles using her arrival at Hunt to explain the 90-day process. Extensive planning, learning the business and stakeholders, meeting the company, and, lastly, focusing on suppliers develops the extensive knowledge of an organization needed to effectively lead it. Diane emphasizes the importance of understanding company culture to successfully rally support for changes to foundational pieces of IT, which she did at Hunt after careful investigation and planning. We also discuss the agile skills required for employees working in technology today, Diane’s journey to her leadership role as a woman in a male-dominated field, and the future of women in STEM. Metis Strategy Hunt Consolidated CIO & CDO Diane Schwarz clean 24:51
CBRE Chief Digital & Technology Officer Chandra Dhandapani https://www.metisstrategy.com/interview/chandra-dhandapani/ Mon, 12 Aug 2019 11:30:46 +0000 https://www.metisstrategy.com/?post_type=interview&p=5387 <p>406: CBRE CDO/CTO Chandra Dhandapani breaks down the process of digital transformation through her experience of modernizing technology and rapidly creating agile teams at CBRE. She explains that technology is at the core of any business model, making it crucial to insource the talent necessary for software development and understand the ecosystem of technology trends. Dhandapani describes how building collaboration between product designers and clients yields entrepreneurial services, such as the new flexible spaces and tenant experience lines at CBRE. We also discuss a powerful WhatsApp group for women leaders in technology, the difference between digital and technology, the value of efficient leadership teams, and various other topics.</p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/chandra-dhandapani/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/chandra-dhandapani/">CBRE Chief Digital & Technology Officer Chandra Dhandapani</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 406: CBRE CDO/CTO Chandra Dhandapani breaks down the process of digital transformation through her experience of modernizing technology and rapidly creating agile teams at CBRE. She explains that technology is at the core of any business model, making it crucial to insource the talent necessary for software development and understand the ecosystem of technology trends. Dhandapani describes how building collaboration between product designers and clients yields entrepreneurial services, such as the new flexible spaces and tenant experience lines at CBRE. We also discuss a powerful WhatsApp group for women leaders in technology, the difference between digital and technology, the value of efficient leadership teams, and various other topics.

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406: CBRE CDO/CTO Chandra Dhandapani breaks down the process of digital transformation through her experience of modernizing technology and rapidly creating agile teams at CBRE. She explains that technology is at the core of any business model, 406: CBRE CDO/CTO Chandra Dhandapani breaks down the process of digital transformation through her experience of modernizing technology and rapidly creating agile teams at CBRE. She explains that technology is at the core of any business model, making it crucial to insource the talent necessary for software development and understand the ecosystem of technology trends. Dhandapani describes how building collaboration between product designers and clients yields entrepreneurial services, such as the new flexible spaces and tenant experience lines at CBRE. We also discuss a powerful WhatsApp group for women leaders in technology, the difference between digital and technology, the value of efficient leadership teams, and various other topics. Metis Strategy clean 27:51
Royal Caribbean CIO Martha Poulter https://www.metisstrategy.com/interview/martha-poulter-2/ Mon, 05 Aug 2019 11:30:10 +0000 https://www.metisstrategy.com/?post_type=interview&p=5367 <p>405: Royal Caribbean Cruises CIO Martha Poulter describes the growth minded business strategy of Royal Caribbean which places emphasis on differentiating products, gaining value from scale, engaging employees and guests, and reducing business risk. The company responds to the distinct needs of diverse demographics of guests and creates unique brand experiences on each cruise, a task that requires the collection and optimization of data from numerous sources. Poulter explains how data drives the innovation of systems and technologies that support all of Royal Caribbean’s operations. We also discuss Poulters own experiences on Royal Caribbean cruises, the unique features of IT organization in the industry, and exciting trends such as algorithmic intuition and miniaturization.</p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/martha-poulter-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/martha-poulter-2/">Royal Caribbean CIO Martha Poulter </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> Interview with Royal Caribbean CIO Martha Poulter 405: Royal Caribbean Cruises CIO Martha Poulter describes the growth minded business strategy of Royal Caribbean which places emphasis on differentiating products, gaining value from scale, engaging employees and guests, and reducing business risk. The company responds to the distinct needs of diverse demographics of guests and creates unique brand experiences on each cruise, a task that requires the collection and optimization of data from numerous sources. Poulter explains how data drives the innovation of systems and technologies that support all of Royal Caribbean’s operations. We also discuss Poulters own experiences on Royal Caribbean cruises, the unique features of IT organization in the industry, and exciting trends such as algorithmic intuition and miniaturization.<br /> Metis Strategy Royal Caribbean CIO Talks Innovation on the High Seas clean 21:16 Align Technology SVP of Global Information Technology Sreelakshmi Kolli https://www.metisstrategy.com/interview/sreelakshmi-kolli/ Mon, 29 Jul 2019 11:30:28 +0000 https://www.metisstrategy.com/?post_type=interview&p=5312 <p>404: Align Technology Senior Vice President of Information Technology Sreelakshmi Kolli discusses how the company is leading the evolution in digital dentistry by transforming the industry from analog to digital. Kolli claims that there are over 300 million consumers that could benefit from teeth straightening, and the only way to reach all of them is through digital technologies. Because of this, Kolli cites that everything the company does is dependent on digital and that IT is the central nervous system for the company. Through this transformation, Kolli is focused on delivering great treatment outcomes with data science, driving consumer demand to doctors’ offices, helping with conversion as customers become Invisalign patients, using global scalable infrastructure to support real-time ordering from over 100 countries, and manufacturing over 400,000 customized aligners per day. We also discuss Kolli’s take on IoT and blockchain, Align Technology’s value proposition to potential employees, how being a consumer of the product helps the company better understand the customers’ needs, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/sreelakshmi-kolli/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/sreelakshmi-kolli/">Align Technology SVP of Global Information Technology Sreelakshmi Kolli</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> Interview with Sreelakshmi Kolli, SVP of of Information Technology at Align Technology 404: Align Technology Senior Vice President of Information Technology Sreelakshmi Kolli discusses how the company is leading the evolution in digital dentistry by transforming the industry from analog to digital. Kolli claims that there are over 300 million consumers that could benefit from teeth straightening, and the only way to reach all of them is through digital technologies. Because of this, Kolli cites that everything the company does is dependent on digital and that IT is the central nervous system for the company. Through this transformation, Kolli is focused on delivering great treatment outcomes with data science, driving consumer demand to doctors’ offices, helping with conversion as customers become Invisalign patients, using global scalable infrastructure to support real-time ordering from over 100 countries, and manufacturing over 400,000 customized aligners per day. We also discuss Kolli’s take on IoT and blockchain, Align Technology’s value proposition to potential employees, how being a consumer of the product helps the company better understand the customers’ needs, among other topics. Metis Strategy Align Technology SVP of IT Sree Kolli clean 19:44 Sierra Ventures Managing Director Mark Fernandes https://www.metisstrategy.com/interview/mark-fernandes/ Mon, 22 Jul 2019 11:30:14 +0000 https://www.metisstrategy.com/?post_type=interview&p=5267 <p>403: Sierra Ventures Managing Director Mark Fernandes discusses the five attributes he looks for in an entrepreneur. These five attributes include their ability to raise money beyond the early stages, their ability to attract talent, their ability to generate momentum, if they come prepared, and their ability to tell their story. In terms of what Mark looks for in a company, he cites that there needs to be a technology platform shift or a business model innovation that is applicable to something that they are doing. We also discuss Mark’s accidental path to the VC community, the CXO Advisory Board Sierra has started, the importance of approaching investing from a bottoms-up and top-down approach, among other topics.</p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mark-fernandes/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mark-fernandes/">Sierra Ventures Managing Director Mark Fernandes </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> Mark Fernandes, Managing Director at Sierra Ventures 403: Sierra Ventures Managing Director Mark Fernandes discusses the five attributes he looks for in an entrepreneur. These five attributes include their ability to raise money beyond the early stages, their ability to attract talent, their ability to generate momentum, if they come prepared, and their ability to tell their story. In terms of what Mark looks for in a company, he cites that there needs to be a technology platform shift or a business model innovation that is applicable to something that they are doing. We also discuss Mark’s accidental path to the VC community, the CXO Advisory Board Sierra has started, the importance of approaching investing from a bottoms-up and top-down approach, among other topics. Metis Strategy Sierra Ventures MD Mark Fernandes clean 26:11 UPS CIO Juan Perez https://www.metisstrategy.com/interview/juan-perez/ Mon, 15 Jul 2019 11:30:21 +0000 https://www.metisstrategy.com/?post_type=interview&p=5237 <p>402: UPS CIO Juan Perez details how the company has taken data from simply being an input for descriptive analytics to prescriptive analytics, which goes beyond predictive analytics. Juan has played an integral role in developing the company’s on-road integrated optimization and navigation system [ORION], which helps optimize the delivery paths that the company’s drivers take to make sure that they efficiently satisfy their service commitments to its customers. Juan also describes an advanced big data analytics project, which is designed to constantly take the massive amount of data points the company collects, learn from them, and use them to better predict what volume is going to come into their operations. We also discuss UPS’ strategic pillars, Juan’s take on artificial intelligence, the cloud, drones, and robotics, how UPS is using digital to enhance the physical experience that the customer receives, and a variety of other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/juan-perez/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/juan-perez/">UPS CIO Juan Perez</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> Interview with Juan Perez, CIO of UPS 402: UPS CIO Juan Perez details how the company has taken data from simply being an input for descriptive analytics to prescriptive analytics, which goes beyond predictive analytics. Juan has played an integral role in developing the company’s on-road integrated optimization and navigation system [ORION], which helps optimize the delivery paths that the company’s drivers take to make sure that they efficiently satisfy their service commitments to its customers. Juan also describes an advanced big data analytics project, which is designed to constantly take the massive amount of data points the company collects, learn from them, and use them to better predict what volume is going to come into their operations. We also discuss UPS’ strategic pillars, Juan’s take on artificial intelligence, the cloud, drones, and robotics, how UPS is using digital to enhance the physical experience that the customer receives, and a variety of other topics. <br /> Metis Strategy UPS CIO Champions Analytics clean 31:50 Express Scripts CTO Emeritus Phil Finucane https://www.metisstrategy.com/interview/phil-finucane/ Mon, 08 Jul 2019 11:30:49 +0000 https://www.metisstrategy.com/?post_type=interview&p=5167 <p>401: Express Scripts CTO emeritus Phil Finucane details Express Scripts’ integration with Cigna. While Cigna has a strong engineering organization, the two companies have different visions for how to execute a successful integration. Because of this, a large part of Phil’s job was to help Cigna understand how Express Scripts operated, to understand how Cigna operated, and to understand how the combined entity would interface with its business partners. From there, Phil looked to build a path that brought together the best of both worlds by bringing complementary strengths together. We also discuss the lessons Phil has pulled from his time in Silicon Valley, Express Scripts’ approach to eliminating technical debt, his take on artificial intelligence, and a variety of other topics.  </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/phil-finucane/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/phil-finucane/">Express Scripts CTO Emeritus Phil Finucane</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> Express Scripts CTO Emeritus Phil Finucane 401: Express Scripts CTO emeritus Phil Finucane details Express Scripts’ integration with Cigna. While Cigna has a strong engineering organization, the two companies have different visions for how to execute a successful integration. Because of this, a large part of Phil’s job was to help Cigna understand how Express Scripts operated, to understand how Cigna operated, and to understand how the combined entity would interface with its business partners. From there, Phil looked to build a path that brought together the best of both worlds by bringing complementary strengths together. We also discuss the lessons Phil has pulled from his time in Silicon Valley, Express Scripts’ approach to eliminating technical debt, his take on artificial intelligence, and a variety of other topics.  Metis Strategy Express Scripts's CTO on $67B Cigna Acquisition clean 32:42 New York Times Best-Selling Author Michael Lewis https://www.metisstrategy.com/interview/michael-lewis/ Mon, 01 Jul 2019 11:30:41 +0000 https://www.metisstrategy.com/?post_type=interview&p=5144 <p>400: Bestselling author Michael Lewis tells the story of his career and dives deeply into several of his most notable books, including Moneyball, Liar’s Poker, and The Undoing Project. Despite being discouraged from his thesis advisor at Princeton to pursue writing and consistent rejections from publishers, Michael always had a passion for writing, and he knew that it was only a matter of time before he left Wall Street to pursue this passion. We also discuss how Michael organizes his ideas, how he has been able to defy pigeonholing his writing, how he is able to write about complex topics for those who are not expert in the topics, and a variety of other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/michael-lewis/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/michael-lewis/">New York Times Best-Selling Author Michael Lewis</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> Michael Lewis, author of Moneyball, The Big Short, The Blind Side, among others 400: Bestselling author Michael Lewis tells the story of his career and dives deeply into several of his most notable books, including Moneyball, Liar’s Poker, and The Undoing Project. Despite being discouraged from his thesis advisor at Princeton to pursue writing and consistent rejections from publishers, Michael always had a passion for writing, and he knew that it was only a matter of time before he left Wall Street to pursue this passion. We also discuss how Michael organizes his ideas, how he has been able to defy pigeonholing his writing, how he is able to write about complex topics for those who are not expert in the topics, and a variety of other topics. Metis Strategy Best-Selling Author Michael Lewis clean 55:22 Intuit CIO Atticus Tysen https://www.metisstrategy.com/interview/atticus-tysen-2/ Mon, 24 Jun 2019 11:30:49 +0000 https://www.metisstrategy.com/?post_type=interview&p=5111 <p>399: Intuit CIO Atticus Tysen describes how the company is looking to use data to give insights back to its small business owners and self-employed individuals regarding how their businesses are doing, as well as how the company can give consumers insight into their finances and help individuals file their taxes with more confidence using artificial intelligence and machine learning. While many believe that big data will only benefit large corporations, Atticus provides examples of how big data can help the little guy, whether he be a small business owner or a self-employed individual. We also discuss Atticus’ advice to CIOs looking to become more product-focused, Atticus’ take on AI and conversational user experiences, the evolution of TurboTax Live, and a variety of other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/atticus-tysen-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/atticus-tysen-2/">Intuit CIO Atticus Tysen</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> Atticus Tysen, Chief Information Officer of Intuit 399: Intuit CIO Atticus Tysen describes how the company is looking to use data to give insights back to its small business owners and self-employed individuals regarding how their businesses are doing, as well as how the company can give consumers insight into their finances and help individuals file their taxes with more confidence using artificial intelligence and machine learning. While many believe that big data will only benefit large corporations, Atticus provides examples of how big data can help the little guy, whether he be a small business owner or a self-employed individual. We also discuss Atticus’ advice to CIOs looking to become more product-focused, Atticus’ take on AI and conversational user experiences, the evolution of TurboTax Live, and a variety of other topics. <br /> <br /> For more visit https://www.metisstrategy.com/interview/atticus-tysen-2/ Metis Strategy president Peter High Intuit's CIO Drives Big Data for the Little Guy clean 12:13 Zoom CIO Harry Moseley https://www.metisstrategy.com/interview/harry-moseley/ Mon, 17 Jun 2019 11:30:36 +0000 https://www.metisstrategy.com/?post_type=interview&p=4286 <p>398: Zoom CIO Harry Moseley discusses how collaboration needs are changing with new generations. Millennials and Generation Z make up about a third of the global population, and since these generations have grown up in a digital world, they have different expectations regarding how they collaborate in their personal, academic, and professional lives. We also discuss Harry’s view on artificial intelligence and 5G, his experience on the board of Rewards Network, his time as the first ever CIO of Zoom and his first experience as a CIO of a technology company, as well as a variety of other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/harry-moseley/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/harry-moseley/">Zoom CIO Harry Moseley</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> Zoom CIO Harry Moseley 398: Zoom CIO Harry Moseley discusses how collaboration needs are changing with new generations. Millennials and Generation Z make up about a third of the global population, and since these generations have grown up in a digital world, they have different expectations regarding how they collaborate in their personal, academic, and professional lives. We also discuss Harry’s view on artificial intelligence and 5G, his experience on the board of Rewards Network, his time as the first ever CIO of Zoom and his first experience as a CIO of a technology company, as well as a variety of other topics. <br /> Metis Strategy Zoom CIO Harry Moseley clean 22:00 Atlassian President Jay Simons & Atlassian CIO Archana Rao https://www.metisstrategy.com/interview/jay-simons-and-archana-rao/ Mon, 10 Jun 2019 13:00:58 +0000 https://www.metisstrategy.com/?post_type=interview&p=4651 <p>397: Atlassian’s President, Jay Simons, and CIO, Archana Rao, discuss the unique culture of Atlassian. Both note that the company is extremely open, honest, and direct. The work of the executives is transparent to the rest of the company. Archana believes that allowing people to see other’s work, performance, and perspectives provides a recognition that there are challenges everywhere and it builds an immensely strong culture because people tend to work well together in this way. Jay has seen the company go from 100 to 3,000 employees in his 11 years with the company, and he declares that this culture has scaled remarkably, which in his mind is a testament to foundational parts of the culture that the company created. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jay-simons-and-archana-rao/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jay-simons-and-archana-rao/">Atlassian President Jay Simons & Atlassian CIO Archana Rao</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 397: Atlassian’s President, Jay Simons, and CIO, Archana Rao, discuss the unique culture of Atlassian. Both note that the company is extremely open, honest, and direct. The work of the executives is transparent to the rest of the company. 397: Atlassian’s President, Jay Simons, and CIO, Archana Rao, discuss the unique culture of Atlassian. Both note that the company is extremely open, honest, and direct. The work of the executives is transparent to the rest of the company. Archana believes that allowing people to see other’s work, performance, and perspectives provides a recognition that there are challenges everywhere and it builds an immensely strong culture because people tend to work well together in this way. Jay has seen the company go from 100 to 3,000 employees in his 11 years with the company, and he declares that this culture has scaled remarkably, which in his mind is a testament to foundational parts of the culture that the company created. Metis Strategy Atlassian President Jay Simons and CIO Archana Rao clean 36:48 E. & J. Gallo Winery CIO Sanjay Shringarpure https://www.metisstrategy.com/interview/sanjay-shringarpure/ Mon, 03 Jun 2019 12:00:25 +0000 https://www.metisstrategy.com/?post_type=interview&p=3622 <p>396: E. & J. Gallo Winery CIO Sanjay Shringarpure elaborates on the changes the company has made to achieve its transformational vision. One of the major changes has involved transitioning IT toward supporting four verticals supporting each of the business functions of the company. We also discuss the cultural changes necessary to realize this vision, Sanjay’s take on blockchain and the cloud, the Wine OS platform the company has created, and a variety of other topics.</p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/sanjay-shringarpure/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/sanjay-shringarpure/">E. & J. Gallo Winery CIO Sanjay Shringarpure</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> Sanjay Shringarpure, CIO of E. & J. Gallo Winery 396: E. & J. Gallo Winery CIO Sanjay Shringarpure elaborates on the changes the company has made to achieve its transformational vision. One of the major changes has involved transitioning IT toward supporting four verticals supporting each of the business functions of the company. We also discuss the cultural changes necessary to realize this vision, Sanjay’s take on blockchain and the cloud, the Wine OS platform the company has created, and a variety of other topics. Metis Strategy clean 29:56 Liberty Mutual CIO James McGlennon https://www.metisstrategy.com/interview/james-mcglennon/ Mon, 27 May 2019 12:00:03 +0000 https://www.metisstrategy.com/?post_type=interview&p=3620 <p>395: Liberty Mutual CIO James McGlennon discusses the company’s agile and cloud transformation, which has included a multi-pronged approach designed to eliminate or refactor legacy technology, send existing employees to coding immersion programs, have 90 percent of teams working in an agile fashion, and move from one percent to 25 percent of technology in the cloud with a goal to reach 100 percent. We also discuss James’ take on artificial intelligence, robotics, and augmented and virtual reality, how Liberty Mutual works with its different customer groups, what the company does at the business unit level versus the enterprise level, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/james-mcglennon/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/james-mcglennon/">Liberty Mutual CIO James McGlennon</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> Interview with James McGlennon, CIO of Liberty Mutual 395: Liberty Mutual CIO James McGlennon discusses the company’s agile and cloud transformation, which has included a multi-pronged approach designed to eliminate or refactor legacy technology, send existing employees to coding immersion programs, have 90 percent of teams working in an agile fashion, and move from one percent to 25 percent of technology in the cloud with a goal to reach 100 percent. We also discuss James’ take on artificial intelligence, robotics, and augmented and virtual reality, how Liberty Mutual works with its different customer groups, what the company does at the business unit level versus the enterprise level, among other topics. Metis Strategy Liberty Mutual CIO James McGlennon clean 40:48 Schneider Electric CDO Herve Coureil https://www.metisstrategy.com/interview/herve-coureil/ Mon, 20 May 2019 12:30:24 +0000 https://www.metisstrategy.com/?post_type=interview&p=4285 <p>394: Schneider Electric CDO Herve Coureil discusses how Schneider has blended talent in the new digital unit. Herve believes the organization needs to balance the internal and external view, Herve does not believe in a digital organization that only includes external digital talent looking in from the outside or an exclusively internal team that is made up of subject matter experts, without an infusion of external talent. To create a mix, Schneider has focused on reskilling, retraining, and learning internally so everybody has the basic skills that go with digital while simultaneously recruiting new talent that can bring subject matter expertise and new digital skills to the team. We also discuss Herve’s take on the cloud, AI, and blockchain, how Herve manages such a large, distributed team, how his experience as a CFO helps him in his current role, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/herve-coureil/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/herve-coureil/">Schneider Electric CDO Herve Coureil </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 394: Schneider Electric CDO Herve Coureil 394: Schneider Electric CDO Herve Coureil discusses how Schneider has blended talent in the new digital unit. Herve believes the organization needs to balance the internal and external view, Herve does not believe in a digital organization that only includes external digital talent looking in from the outside or an exclusively internal team that is made up of subject matter experts, without an infusion of external talent. To create a mix, Schneider has focused on reskilling, retraining, and learning internally so everybody has the basic skills that go with digital while simultaneously recruiting new talent that can bring subject matter expertise and new digital skills to the team. We also discuss Herve’s take on the cloud, AI, and blockchain, how Herve manages such a large, distributed team, how his experience as a CFO helps him in his current role, among other topics. Metis Strategy From CIO to CDO of Schneider Electric clean 34:53 Adobe CIO Cynthia Stoddard https://www.metisstrategy.com/interview/cynthia-stoddard-3/ Mon, 13 May 2019 13:00:40 +0000 https://www.metisstrategy.com/?post_type=interview&p=4628 <p>393: Adobe CIO Cynthia Stoddard discusses how the company has modernized its technology stack. She notes that architecture needed to lead the company’s decisions and be in everything that it did going forward. Through this modernization, Adobe has switched to being cloud-enabled and it has enabled architecture and business capability changes without causing disruption along the way. We also discuss Cynthia’s take on immersive technologies, how Adobe is using AI to complement its workforce, how the company has transitioned from selling box software to becoming more customer-facing, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/cynthia-stoddard-3/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/cynthia-stoddard-3/">Adobe CIO Cynthia Stoddard </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 393: Adobe CIO Cynthia Stoddard discusses how the company has modernized its technology stack. She notes that architecture needed to lead the company’s decisions and be in everything that it did going forward. Through this modernization, 393: Adobe CIO Cynthia Stoddard discusses how the company has modernized its technology stack. She notes that architecture needed to lead the company’s decisions and be in everything that it did going forward. Through this modernization, Adobe has switched to being cloud-enabled and it has enabled architecture and business capability changes without causing disruption along the way. We also discuss Cynthia’s take on immersive technologies, how Adobe is using AI to complement its workforce, how the company has transitioned from selling box software to becoming more customer-facing, among other topics. <br /> Metis Strategy clean 23:34 Ingram Micro CIO & CDO Tom Peck https://www.metisstrategy.com/interview/tom-peck/ Mon, 06 May 2019 13:00:01 +0000 https://www.metisstrategy.com/?post_type=interview&p=4287 <p>392: Ingram Micro CIO & CDO Tom Peck says that Ingram Micro is in race to win the customer experience. The speed in which IT is delivered has changed dramatically. In response, Ingram Micro has made massive changes around its IT team. These changes include shifting from a traditional waterfall approach to agile and scrum methodologies, changing its technology stack to be more reliant on microservices, getting people to collaborate in small teams, and showing businesses that a near-perfect product delivered in a short period of time is better than a perfect one in a long period of time. We also discuss Tom’s view on AI, IoT, and zero-trust architecture, why CIOs need to focus on strategy, ways in which the CIO role has remained the same over Tom’s several decades in the role, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/tom-peck/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/tom-peck/">Ingram Micro CIO & CDO Tom Peck</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 392: Ingram Micro CIO & CDO Tom Peck says that Ingram Micro is in race to win the customer experience. The speed in which IT is delivered has changed dramatically. In response, Ingram Micro has made massive changes around its IT team. 392: Ingram Micro CIO & CDO says that Ingram Micro is in race to win the customer experience. The speed in which IT is delivered has changed dramatically. In response, Ingram Micro has made massive changes around its IT team. These changes include shifting from a traditional waterfall approach to agile and scrum methodologies, changing its technology stack to be more reliant on microservices, getting people to collaborate in small teams, and showing businesses that a near-perfect product delivered in a short period of time is better than a perfect one in a long period of time. We also discuss Tom’s view on AI, IoT, and zero-trust architecture, why CIOs need to focus on strategy, ways in which the CIO role has remained the same over Tom’s several decades in the role, among other topics. Metis Strategy clean 28:02 Washington Post CIO and Chief Product Officer Shailesh Prakash https://www.metisstrategy.com/interview/shailesh-prakash-2/ Mon, 29 Apr 2019 13:00:52 +0000 https://www.metisstrategy.com/?post_type=interview&p=3531 <p>391: Washington Post Chief Product and Information Officer Shailesh Prakash describes the genesis story of Arc Publishing. Arc was initially built by the company to meet its own needs, but after realizing it had built one of the best media tech stacks in the industry, the company began selling it to other publishers. The Post now believes Arc Publishing has the ability to become a $100 million business. Shaliesh also shares his view on building technology in-house versus buying and integrating, his experience on the board of Blue Origin, how Jeff Bezos has helped the company further its technology abilities, and how the company partners with large tech organizations, such as Google, Apple, and Facebook, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/shailesh-prakash-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/shailesh-prakash-2/">Washington Post CIO and Chief Product Officer Shailesh Prakash</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 391: Washington Post Chief Product and Information Officer Shailesh Prakash describes the genesis story of Arc Publishing. Arc was initially built by the company to meet its own needs, but after realizing it had built one of the best media tech stacks ... 391: Washington Post Chief Product and Information Officer Shailesh Prakash describes the genesis story of Arc Publishing. Arc was initially built by the company to meet its own needs, but after realizing it had built one of the best media tech stacks in the industry, the company began selling it to other publishers. The Post now believes Arc Publishing has the ability to become a $100 million business. Shaliesh also shares his view on building technology in-house versus buying and integrating, his experience on the board of Blue Origin, how Jeff Bezos has helped the company further its technology abilities, and how the company partners with large tech organizations, such as Google, Apple, and Facebook, among other topics. Metis Strategy clean 38:29 LinkedIn Co-Founder Reid Hoffman https://www.metisstrategy.com/interview/reid-hoffman/ Mon, 22 Apr 2019 13:00:13 +0000 https://www.metisstrategy.com/?post_type=interview&p=4288 <p>390: LinkedIn co-Founder Reid Hoffman argues that companies should value speed over efficiency. In the modern world of network effects, being the first to scale often provides significant first mover advantages in creating a transformative company. While second place can be a decent consolation prize, Reid believes that if you are third or worse, you.!!. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/reid-hoffman/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/reid-hoffman/">LinkedIn Co-Founder Reid Hoffman</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> Reid Hoffman, co-founder of LinkedIn, author of Blitzscaling, and Partner at Greylock If you like what you hear, please consider giving us a 5-star rating on iTunes.

This episode sponsored by Fortinet.
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Metis Strategy Blitzscaling with Reid Hoffman clean 52:41
Nationwide CIO Jim Fowler https://www.metisstrategy.com/interview/jim-fowler-3/ Mon, 15 Apr 2019 13:02:19 +0000 https://www.metisstrategy.com/?post_type=interview&p=3618 <p>389: Nationwide CIO Jim Fowler shares what drew him to Nationwide after nearly two decades at GE. He also elaborates on his three pillars of focus as CIO. Jim is focused on modernizing the technology team itself, which involves becoming more agile, the modernization of all the underlying platforms, such as Nationwide’s policy management, claims, life insurance systems, and leveraging the first two pillars to create a set of customer journeys. We also discuss the evolution of the CIO role, Jim’s take on AI, digital twins, and quantum computing, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jim-fowler-3/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jim-fowler-3/">Nationwide CIO Jim Fowler</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> Nationwide CIO Jim Fowler 389: Nationwide CIO Jim Fowler shares what drew him to Nationwide after nearly two decades at GE. He also elaborates on his three pillars of focus as CIO. Jim is focused on modernizing the technology team itself, which involves becoming more agile, the modernization of all the underlying platforms, such as Nationwide’s policy management, claims, life insurance systems, and leveraging the first two pillars to create a set of customer journeys. We also discuss the evolution of the CIO role, Jim’s take on AI, digital twins, and quantum computing, among other topics. Metis Strategy Nationwide CIO leads Insurtech Transformation clean 33:15 CDO & CIO of Volvo Cars https://www.metisstrategy.com/interview/atif-rafiq/ Mon, 08 Apr 2019 13:02:48 +0000 https://www.metisstrategy.com/?post_type=interview&p=3592 <p>388: Volvo CDO/CIO Atif Rafiq discusses Volvo’s evolution into a mobility company. While Volvo has been around since 1927, the company’s executives’ first order of business is to define the future state of the company, which allows them to understand the ambition they need to fulfill. If a company can put together a plan to move towards that higher ambition, it will gain momentum, which builds on itself. Atif claims that once a global company has clarity on this aspect, it will have the necessary resources to chase that. We also discuss Atif’s focus on the customer experience, Volvo’s partnership with Silicon Valley firms, the company’s value proposition to potential employees, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/atif-rafiq/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/atif-rafiq/">CDO & CIO of Volvo Cars</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 388: Volvo Cars CIO & CDO Atif Rafiq (Chief Information Officer & Chief Digital Officer) 388: Volvo CDO/CIO Atif Rafiq discusses Volvo’s evolution into a mobility company. While Volvo has been around since 1927, the company’s executives’ first order of business is to define the future state of the company, which allows them to understand the ambition they need to fulfill. If a company can put together a plan to move towards that higher ambition, it will gain momentum, which builds on itself. Atif claims that once a global company has clarity on this aspect, it will have the necessary resources to chase that. We also discuss Atif’s focus on the customer experience, Volvo’s partnership with Silicon Valley firms, the company’s value proposition to potential employees, among other topics. Metis Strategy Volvo's Visionary CDO & CIO clean 32:44 Schneider Electric CIO Elizabeth Hackenson https://www.metisstrategy.com/interview/elizabeth-hackenson/ Mon, 01 Apr 2019 13:00:03 +0000 https://www.metisstrategy.com/?post_type=interview&p=3504 <p>387: Schneider Electric CIO Elizabeth Hackenson provides details from her first 100 days as CIO when she made multiple trips around the world to speak with as many business peers, customers, and employees as possible. Early in her tenure, a key IT leader stepped down, resulting in Elizabeth being forced into the dual role of Global CIO and Head of IT for North America. Though more than she expected, the dual role allowed Elizabeth to immerse herself into some of the challenges that operations were facing, and she was exposed to new leaders, challenges, and opportunities in IT. We also discuss Elizabeth’s relationship with her predecessor and current Chief Digital Officer Herve Coureil, Schneider's approach to eliminating technical debt, and Elizabeth's take on the evolution of the CIO role. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/elizabeth-hackenson/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/elizabeth-hackenson/">Schneider Electric CIO Elizabeth Hackenson </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 387: Schneider Electric CIO Elizabeth Hackenson provides details from her first 100 days as CIO when she made multiple trips around the world to speak with as many business peers, customers, and employees as possible. Early in her tenure, 387: Schneider Electric CIO Elizabeth Hackenson provides details from her first 100 days as CIO when she made multiple trips around the world to speak with as many business peers, customers, and employees as possible. Early in her tenure, a key IT leader stepped down, resulting in Elizabeth being forced into the dual role of Global CIO and Head of IT for North America. Though more than she expected, the dual role allowed Elizabeth to immerse herself into some of the challenges that operations were facing, and she was exposed to new leaders, challenges, and opportunities in IT. We also discuss Elizabeth’s relationship with her predecessor and current Chief Digital Officer Herve Coureil, Schneider's approach to eliminating technical debt, and Elizabeth's take on the evolution of the CIO role. Metis Strategy clean 36:31 Akamai CEO Tom Leighton https://www.metisstrategy.com/interview/tom-leighton-2/ Mon, 25 Mar 2019 13:11:47 +0000 https://www.metisstrategy.com/?post_type=interview&p=3491 <p>386: Akamai CEO Tom Leighton details the private and public sector’s growing security concerns, which has led to the company’s pivot from its traditional internet offerings to a fast-growing security business. Today, there are billions of devices in homes and offices that are not adequately secured. Bad actors have the ability to wipe out any cloud data center, which can isolate many countries from the rest of the world. Tom believes that this damage is a fraction of what could be done in future attacks, and the only way to stop these attacks is to absorb it out at the edge. We also discuss Akamai’s founding story, how the company survived the difficult times following the dot.com crash, why Tom believes the firewall’s time has passed, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/tom-leighton-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/tom-leighton-2/">Akamai CEO Tom Leighton</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 386: Akamai CEO Tom Leighton details the private and public sector’s growing security concerns, which has led to the company’s pivot from its traditional internet offerings to a fast-growing security business. Today, 386: Akamai CEO Tom Leighton details the private and public sector’s growing security concerns, which has led to the company’s pivot from its traditional internet offerings to a fast-growing security business. Today, there are billions of devices in homes and offices that are not adequately secured. Bad actors have the ability to wipe out any cloud data center, which can isolate many countries from the rest of the world. Tom believes that this damage is a fraction of what could be done in future attacks, and the only way to stop these attacks is to absorb it out at the edge. We also discuss Akamai’s founding story, how the company survived the difficult times following the dot.com crash, why Tom believes the firewall’s time has passed, among other topics. Metis Strategy Akamai CEO on Cybersecurity clean 28:37 Toyota CDO & Toyota Connected CEO Zack Hicks https://www.metisstrategy.com/interview/zack-hicks/ Mon, 18 Mar 2019 13:52:22 +0000 https://www.metisstrategy.com/?post_type=interview&p=3449 <p>385: Toyota (TMNA) CDO and Toyota Connected CEO Zack Hicks shares his vision for how technology will transform driving. As the CEO of Toyota Connected, Zack and his team use data to provide an enhanced and seamless driving experience. To do so, Zack is focused on removing friction points throughout the entire process by having 3rd party services integrate with Toyota’s technologies. He claims to be agnostic about who owns the experience, and that his only goal is to enable it. While he is focused on augmenting the driving experience, he asserts that full autonomy is still far in the future. We also discuss Zack’s experience as a board-level executive, his view on the future of autonomous vehicles, the benefits of containers and server-less technologies, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/zack-hicks/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/zack-hicks/">Toyota CDO & Toyota Connected CEO Zack Hicks </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 385: Toyota (TMNA) CDO and Toyota Connected CEO Zack Hicks shares his vision for how technology will transform driving. As the CEO of Toyota Connected, Zack and his team use data to provide an enhanced and seamless driving experience. To do so, 385: Toyota (TMNA) CDO and Toyota Connected CEO Zack Hicks shares his vision for how technology will transform driving. As the CEO of Toyota Connected, Zack and his team use data to provide an enhanced and seamless driving experience. To do so, Zack is focused on removing friction points throughout the entire process by having 3rd party services integrate with Toyota’s technologies. He claims to be agnostic about who owns the experience, and that his only goal is to enable it. While he is focused on augmenting the driving experience, he asserts that full autonomy is still far in the future. We also discuss Zack’s experience as a board-level executive, his view on the future of autonomous vehicles, the benefits of containers and server-less technologies, among other topics. Metis Strategy Toyota's CDO Defines its Future clean 29:00 Fortinet CISO Phil Quade https://www.metisstrategy.com/interview/phil-quade/ Mon, 11 Mar 2019 13:54:24 +0000 https://www.metisstrategy.com/?post_type=interview&p=3400 <p>384: Fortinet CISO Phil Quade argues that cybersecurity needs to act like a science in order to understand its core strategies and implement the complex elements that can be layered on top of that strategy. Phil believes that doing so starts with building a foundation based on speed, integration, and connectivity. Fortinet, which was built on these elements, is focused on making sure they provide the fastest possible cybersecurity solutions out there, as well as providing the ability to connect them together. We also discuss the differences between private and public sector cybersecurity, Phil’s approach to mitigating risk, the advantages of being an internal first user, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/phil-quade/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/phil-quade/">Fortinet CISO Phil Quade</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 384: Fortinet CISO Phil Quade argues that cybersecurity needs to act like a science in order to understand its core strategies and implement the complex elements that can be layered on top of that strategy. 384: Fortinet CISO Phil Quade argues that cybersecurity needs to act like a science in order to understand its core strategies and implement the complex elements that can be layered on top of that strategy. Phil believes that doing so starts with building a foundation based on speed, integration, and connectivity. Fortinet, which was built on these elements, is focused on making sure they provide the fastest possible cybersecurity solutions out there, as well as providing the ability to connect them together. We also discuss the differences between private and public sector cybersecurity, Phil’s approach to mitigating risk, the advantages of being an internal first user, among other topics. Metis Strategy clean 30:40 Symantec's CEO Talks Cybersecurity https://www.metisstrategy.com/interview/greg-clark/ Mon, 04 Mar 2019 14:00:05 +0000 https://www.metisstrategy.com/?post_type=interview&p=3321 <p>383: Symantec’s CEO In this interview, Greg argues that detection and automation are absolutely critical in the era of prevention. He cites that in today’s cyberspace, companies report as little as seven minutes between first infection and disaster, so it is critical that organizations be able to detect and automate the response to those threats. At Symantec, the company has used artificial intelligence to improve its ability to defend, as Greg describes in this interview. We also discuss Symantec’s four pillar cyber safety umbrella, the importance of having consequences for those who try to steal data, the value of zero trust infrastructure, and a variety of other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/greg-clark/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/greg-clark/">Symantec's CEO Talks Cybersecurity</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 383: Symantec’s CEO In this interview, Greg argues that detection and automation are absolutely critical in the era of prevention. He cites that in today’s cyberspace, companies report as little as seven minutes between first infection and disaster, 383: Symantec’s CEO In this interview, Greg argues that detection and automation are absolutely critical in the era of prevention. He cites that in today’s cyberspace, companies report as little as seven minutes between first infection and disaster, so it is critical that organizations be able to detect and automate the response to those threats. At Symantec, the company has used artificial intelligence to improve its ability to defend, as Greg describes in this interview. We also discuss Symantec’s four pillar cyber safety umbrella, the importance of having consequences for those who try to steal data, the value of zero trust infrastructure, and a variety of other topics. <br /> Metis Strategy Symantec's CEO Talks Cybersecurity clean 37:36 Workday CIO Diana McKenzie https://www.metisstrategy.com/interview/diana-mckenzie-2/ Mon, 25 Feb 2019 14:00:37 +0000 http://www.metisstrategy.com/?post_type=interview&p=3079 <p>382: Workday CIO Diana McKenzie discusses the importance of understanding how the customer experiences the company’s product and the competitors’ products. Diana notes that CIOs have a unique opportunity to collaborate with customers, hear their feedback regarding what they hope to see from their products, and bring those insights back to the company. To better understand the product, the company has rolled out a Workday-on-Workday program, where IT is the first user of Workday’s product. This allows Diana’s function to influence how the product evolves and enables Workday to ensures that their product strategy always reflects what the marketplace is likely to need most. We also discuss Diana’s experience serving on a public board, the employee engagement survey Workday has rolled out, Workday’s acquisition of Adaptive Insights, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/diana-mckenzie-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/diana-mckenzie-2/">Workday CIO Diana McKenzie</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 382: Workday CIO Diana McKenzie discusses the importance of understanding how the customer experiences the company’s product and the competitors’ products. Diana notes that CIOs have a unique opportunity to collaborate with customers, 382: Workday CIO Diana McKenzie discusses the importance of understanding how the customer experiences the company’s product and the competitors’ products. Diana notes that CIOs have a unique opportunity to collaborate with customers, hear their feedback regarding what they hope to see from their products, and bring those insights back to the company. To better understand the product, the company has rolled out a Workday-on-Workday program, where IT is the first user of Workday’s product. This allows Diana’s function to influence how the product evolves and enables Workday to ensures that their product strategy always reflects what the marketplace is likely to need most. We also discuss Diana’s experience serving on a public board, the employee engagement survey Workday has rolled out, Workday’s acquisition of Adaptive Insights, among other topics. <br /> Metis Strategy clean 36:16 Sequoia Capital Partner Roelof Botha and Ethos Life Co-founder Peter Colis https://www.metisstrategy.com/interview/roelof-botha-and-peter-colis/ Mon, 18 Feb 2019 14:00:28 +0000 https://www.metisstrategy.com/?post_type=interview&p=3190 <p>381: Sequoia Partner Roelof Botha and Ethos Life co-founder and CEO Peter Colis dive into the major issues with life insurance and how Ethos Life can make a difference. A great life insurance company has not been built for 150 years, and while the existing players have massive amounts of capital, Ethos is relying on their speed of execution and digital advantage. We also discuss how Ethos is using behavioral science and product testing for ease of use, how Ethos is able to overcome the faster process, Roelof’s take on AI and voice technologies, why Roelof was determined to immigrate to the United States, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/roelof-botha-and-peter-colis/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/roelof-botha-and-peter-colis/">Sequoia Capital Partner Roelof Botha and Ethos Life Co-founder Peter Colis</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 381: Sequoia Partner Roelof Botha and Ethos Life co-founder and CEO Peter Colis dive into the major issues with life insurance and how Ethos Life can make a difference. A great life insurance company has not been built for 150 years, ]]> Metis Strategy clean 42:41 TGI Friday's Chief Experience Officer Sherif Mityas https://www.metisstrategy.com/interview/sherif-mityas/ Mon, 11 Feb 2019 14:00:02 +0000 http://www.metisstrategy.com/stage/?post_type=interview&p=1857 <p>380: TGI Friday’s Chief Experience Officer Sherif Mityas highlights the importance of intertwining strategy and technology, and he argues that because of the overlap between the two, that every CIO should serve in the Chief Experience Officer role. From his perspective, every CIO today is dealing with the experience of the customer because, from an experiential perspective, technology permeates everything that the guest does. Technologies, such as artificial intelligence and voice-assisted devices, have provided the company with ways to better understand and engage with their guests. By leveraging AI specifically, the organization has shifted from a one size fits all approach to a more specific engagement, which provides a more relevant, frictionless, and convenient experience for the guest. We also discuss the ways in which the company segments the guest journey, the use case Sherif’s sees for blockchain, and how companies need to engage with the consumer. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/sherif-mityas/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/sherif-mityas/">TGI Friday's Chief Experience Officer Sherif Mityas</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 380: TGI Friday’s Chief Experience Officer Sherif Mityas highlights the importance of intertwining strategy and technology, and he argues that because of the overlap between the two, that every CIO should serve in the Chief Experience Officer role. 380: TGI Friday’s Chief Experience Officer Sherif Mityas highlights the importance of intertwining strategy and technology, and he argues that because of the overlap between the two, that every CIO should serve in the Chief Experience Officer role. From his perspective, every CIO today is dealing with the experience of the customer because, from an experiential perspective, technology permeates everything that the guest does. Technologies, such as artificial intelligence and voice-assisted devices, have provided the company with ways to better understand and engage with their guests. By leveraging AI specifically, the organization has shifted from a one size fits all approach to a more specific engagement, which provides a more relevant, frictionless, and convenient experience for the guest. We also discuss the ways in which the company segments the guest journey, the use case Sherif’s sees for blockchain, and how companies need to engage with the consumer. Metis Strategy clean 21:48 Estee Lauder CIO Michael Smith https://www.metisstrategy.com/interview/michael-smith/ Mon, 04 Feb 2019 14:00:54 +0000 http://www.metisstrategy.com/stage/?post_type=interview&p=1855 <p>379: Estee Lauder CIO Michael Smith stresses the importance of talent and culture. On the talent side, Michael has brought in business leadership from several Fortune 500 companies, and he has helped open a new technology hub in Long Island City, New York, which is part of a two-campus model in New York that has formed after consolidating down from nine location. Michael notes that culture is Estee Lauder’s number one asset. We discuss how consumer expectations will change as technology evolves, the benefits Michael gets from being a consumer of his own products, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/michael-smith/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/michael-smith/">Estee Lauder CIO Michael Smith</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 379: Estee Lauder CIO Michael Smith stresses the importance of talent and culture. On the talent side, Michael has brought in business leadership from several Fortune 500 companies, and he has helped open a new technology hub in Long Island City, 379: Estee Lauder CIO Michael Smith stresses the importance of talent and culture. On the talent side, Michael has brought in business leadership from several Fortune 500 companies, and he has helped open a new technology hub in Long Island City, New York, which is part of a two-campus model in New York that has formed after consolidating down from nine location. Michael notes that culture is Estee Lauder’s number one asset. We discuss how consumer expectations will change as technology evolves, the benefits Michael gets from being a consumer of his own products, among other topics. Metis Strategy clean 15:44 Winnebago CIO Jeff Kubacki https://www.metisstrategy.com/interview/jeff-kubacki-2/ Mon, 28 Jan 2019 09:00:43 +0000 http://www.metisstrategy.com/stage/?post_type=interview&p=1853 <p>378: Winnebago CIO Jeff Kuback argues that a strong IT team is an essential element in all industries, even non-technical ones such as RVs and boats. In the past, the industry has been hesitant to invest in IT due to its reputation for high fixed costs, and in fact, Winnebago did not have a CIO when Mike Happe joined as CEO. However, Jeff has worked to make IT more efficient, which includes spending the appropriate amount of money on cybersecurity and moving from an on-premise data center to the cloud. We also discuss how Winnebago has gone from a traditional RV company to focusing on the outdoor lifestyle as a whole, how Winnebago has leveraged Microsoft tools, what Jeff looks for in external partners, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jeff-kubacki-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jeff-kubacki-2/">Winnebago CIO Jeff Kubacki</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 378: Winnebago CIO Jeff Kuback argues that a strong IT team is an essential element in all industries, even non-technical ones such as RVs and boats. In the past, the industry has been hesitant to invest in IT due to its reputation for high fixed costs... 378: Winnebago CIO Jeff Kuback argues that a strong IT team is an essential element in all industries, even non-technical ones such as RVs and boats. In the past, the industry has been hesitant to invest in IT due to its reputation for high fixed costs, and in fact, Winnebago did not have a CIO when Mike Happe joined as CEO. However, Jeff has worked to make IT more efficient, which includes spending the appropriate amount of money on cybersecurity and moving from an on-premise data center to the cloud. We also discuss how Winnebago has gone from a traditional RV company to focusing on the outdoor lifestyle as a whole, how Winnebago has leveraged Microsoft tools, what Jeff looks for in external partners, among other topics. Metis Strategy Winnebago CIO Jeff Kubacki clean 30:12 Equifax CTO Bryson Koehler https://www.metisstrategy.com/interview/bryson-koehler/ Mon, 21 Jan 2019 14:00:37 +0000 http://www.metisstrategy.com/stage/?post_type=interview&p=1851 <p>377: Last year, Equifax experienced one of the most devastating security breaches ever, which exposed the private information of 143 million individuals. In this interview, Bryson, who joined the firm after the breach, explains the company’s response and its goals to rebuild customer’s trust through security and compliance work, to build a sustainable future, and to constantly invest in new technologies. We also discuss Bryson’s take on blockchain and the cloud, how Equifax invests in artificial intelligence, his approach to obtaining the best talent, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bryson-koehler/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bryson-koehler/">Equifax CTO Bryson Koehler </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 377: Last year, Equifax experienced one of the most devastating security breaches ever, which exposed the private information of 143 million individuals. In this interview, Bryson, who joined the firm after the breach, 377: Last year, Equifax experienced one of the most devastating security breaches ever, which exposed the private information of 143 million individuals. In this interview, Bryson, who joined the firm after the breach, explains the company’s response and its goals to rebuild customer’s trust through security and compliance work, to build a sustainable future, and to constantly invest in new technologies. We also discuss Bryson’s take on blockchain and the cloud, how Equifax invests in artificial intelligence, his approach to obtaining the best talent, among other topics. Metis Strategy clean 19:59 Ocado's CTO Disrupts Retail https://www.metisstrategy.com/interview/paul-clarke/ Mon, 14 Jan 2019 09:00:18 +0000 http://www.metisstrategy.com/stage/?post_type=interview&p=1849 <p>376: Ocado CTO Paul Clarke has guided the company to differentiate itself by focusing not on how fast they can innovate, but on how fast they can innovate their system for innovation. Paul discusses the broad and deep technology estate that has enabled Ocado’s online grocery business to operate with scale, sustainability, and profitability. Through a focused but balanced approach to innovation, the company has developed a unique end-to-end operating solution for online grocery retail that includes massive automated warehouses and an e-commerce, fulfillment, and logistics platform. In a strategy that resembles Amazon’s AWS, Ocado is now making its technology available to other retailers through the B2B-focused Ocado Solutions arm. We also discuss Ocado’s roadmap for a frictionless customer experience, the advantages of its business model, its culture of disruptive innovation, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/paul-clarke/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/paul-clarke/">Ocado's CTO Disrupts Retail</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 376: Ocado CTO Paul Clarke has guided the company to differentiate itself by focusing not on how fast they can innovate, but on how fast they can innovate their system for innovation. Paul discusses the broad and deep technology estate that has enabled... 376: Ocado CTO Paul Clarke has guided the company to differentiate itself by focusing not on how fast they can innovate, but on how fast they can innovate their system for innovation. Paul discusses the broad and deep technology estate that has enabled Ocado’s online grocery business to operate with scale, sustainability, and profitability. Through a focused but balanced approach to innovation, the company has developed a unique end-to-end operating solution for online grocery retail that includes massive automated warehouses and an e-commerce, fulfillment, and logistics platform. In a strategy that resembles Amazon’s AWS, Ocado is now making its technology available to other retailers through the B2B-focused Ocado Solutions arm. We also discuss Ocado’s roadmap for a frictionless customer experience, the advantages of its business model, its culture of disruptive innovation, among other topics. Metis Strategy Ocado's CTO Disrupts Retail clean 27:34 Future of AI with Max Tegmark https://www.metisstrategy.com/interview/max-tegmark/ Mon, 07 Jan 2019 09:00:40 +0000 http://www.metisstrategy.com/stage/interview/max-tegmark/ <p>375: MIT's Max Tegmark, author of “Life 3.0" and co-founder of the Future of Life Institute, asserts that the most important conversation in the world is the one about humanity's future with artificial intelligence. Technology is a neutral force, and it is our responsibility to manage it wisely and steer it towards a beneficial future. As our technology becomes more powerful, so too do the positive and negative consequences. Max notes that we need to decide what type of future we want to have with AI so that its impact on society is beneficial, rather than harmful. We also discuss how governments, academia, and companies can help create a better future with AI, the comparisons between prior science advancements and today’s intelligence advancements, how Max became interested in AI, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/max-tegmark/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/max-tegmark/">Future of AI with Max Tegmark</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 375: MIT's Max Tegmark, author of “Life 3.0" and co-founder of the Future of Life Institute, asserts that the most important conversation in the world is the one about humanity's future with artificial intelligence. Technology is a neutral force, 375: MIT's Max Tegmark, author of “Life 3.0" and co-founder of the Future of Life Institute, asserts that the most important conversation in the world is the one about humanity's future with artificial intelligence. Technology is a neutral force, and it is our responsibility to manage it wisely and steer it towards a beneficial future. As our technology becomes more powerful, so too do the positive and negative consequences. Max notes that we need to decide what type of future we want to have with AI so that its impact on society is beneficial, rather than harmful. We also discuss how governments, academia, and companies can help create a better future with AI, the comparisons between prior science advancements and today’s intelligence advancements, how Max became interested in AI, among other topics. Metis Strategy clean 26:28 Milind Wagle, CIO of Equinix https://www.metisstrategy.com/interview/milind-wagle/ Mon, 31 Dec 2018 09:00:08 +0000 http://www.metisstrategy.com/stage/interview/milind-wagle/ <p>374: Equinix CIO Milind Milind stresses the importance of creating a positive customer experience. Equinix's core value is to put the customer at the center of everything that they do, and the company has laid out a recipe for customer focus and success consisting of five major components. These components are treating their customers like assets, looking at the entire life cycle of customers, building a customer listening system to receive feedback, using a prioritization system to interpret that feedback, and delivering that feedback to the entire organization. We also discuss how Equinix’s annual revenue grew from $1 billion to $5 billion over an eight year period, the importance of culture in a digital transformation, and Milind’s view on artificial intelligence and machine learning. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/milind-wagle/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/milind-wagle/">Milind Wagle, CIO of Equinix </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 374: Equinix CIO Milind Milind stresses the importance of creating a positive customer experience. Equinix's core value is to put the customer at the center of everything that they do, and the company has laid out a recipe for customer focus and succes... Equinix CIO Milind Milind stresses the importance of creating a positive customer experience. Equinix's core value is to put the customer at the center of everything that they do, and the company has laid out a recipe for customer focus and success consisting of five major components. These components are treating their customers like assets, looking at the entire life cycle of customers, building a customer listening system to receive feedback, using a prioritization system to interpret that feedback, and delivering that feedback to the entire organization. We also discuss how Equinix’s annual revenue grew from $1 billion to $5 billion over an eight year period, the importance of culture in a digital transformation, and Milind’s view on artificial intelligence and machine learning. Metis Strategy clean 31:59 Matt Minetola, CIO of Travelport https://www.metisstrategy.com/interview/matt-minetola/ Mon, 24 Dec 2018 09:00:28 +0000 http://www.metisstrategy.com/stage/interview/matt-minetola/ <p>373: Travelport CIO Matt Minetola asserts that as a CIO of a technology company, a critical part of his job is to bring in technology that allows Travelport to distinguish itself, rather than simply managing technology. He cites that if you are the leader of a technology company in today’s world, it is your responsibility to change how the organization builds and develops products. To do this, Matt is focused on constantly identifying key technology enablers to help Travelport set itself apart. We also discuss the value of the cloud, the importance of quickly digesting and managing data, Travelport’s focus on the customer experience, and a variety of other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/matt-minetola/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/matt-minetola/">Matt Minetola, CIO of Travelport</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 373: Travelport CIO Matt Minetola asserts that as a CIO of a technology company, a critical part of his job is to bring in technology that allows Travelport to distinguish itself, rather than simply managing technology. 373: Travelport CIO Matt Minetola asserts that as a CIO of a technology company, a critical part of his job is to bring in technology that allows Travelport to distinguish itself, rather than simply managing technology. He cites that if you are the leader of a technology company in today’s world, it is your responsibility to change how the organization builds and develops products. To do this, Matt is focused on constantly identifying key technology enablers to help Travelport set itself apart. We also discuss the value of the cloud, the importance of quickly digesting and managing data, Travelport’s focus on the customer experience, and a variety of other topics. Metis Strategy clean 19:40 Future of FinTech with Bain's Matt Harris https://www.metisstrategy.com/interview/matt-harris/ Mon, 17 Dec 2018 14:00:03 +0000 http://www.metisstrategy.com/stage/interview/matt-harris/ <p>372: Bain Capital Ventures Managing Director Matt Harris analyzes how the FinTech competitive landscape has dramatically shifted over his career, from the domination of large financial institutions, which grew ever larger through mergers and acquisitions to the emergence of startups. We also discuss Matt’s interest in real estate tech and InsurTech, his views on Bitcoin and blockchain, what he looks for when making investing decisions, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/matt-harris/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/matt-harris/">Future of FinTech with Bain's Matt Harris</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 372: Bain Capital Ventures Managing Director Matt Harris analyzes how the FinTech competitive landscape has dramatically shifted over his career, from the domination of large financial institutions, which grew ever larger through mergers and acquisitio... 372: Bain Capital Ventures Managing Director Matt Harris analyzes how the FinTech competitive landscape has dramatically shifted over his career, from the domination of large financial institutions, which grew ever larger through mergers and acquisitions to the emergence of startups. We also discuss Matt’s interest in real estate tech and InsurTech, his views on Bitcoin and blockchain, what he looks for when making investing decisions, among other topics. Metis Strategy clean 42:31 Stanley McChrystal, Managing Partner at McChrystal Group and Former Commander Joint Special Operations Command https://www.metisstrategy.com/interview/stanley-mcchrystal/ Mon, 10 Dec 2018 09:00:41 +0000 http://www.metisstrategy.com/stage/interview/stanley-mcchrystal/ <p>371: General McChrystal is a retired four-star general of the US Army and the author of multiple books, including his most recent one, Leaders: Myth and Reality. Following a 34-year career in the United States Army, General McChrystal founded the McChrystal Group, an advisory services firm that specializes in leadership consulting. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/stanley-mcchrystal/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/stanley-mcchrystal/">Stanley McChrystal, Managing Partner at McChrystal Group and Former Commander Joint Special Operations Command</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 371: General McChrystal is a retired four-star general of the US Army and the author of multiple books, including his most recent one, Leaders: Myth and Reality. Following a 34-year career in the United States Army, General McChrystal is a retired four-star general of the US Army and the author of multiple books, including his most recent one, Leaders: Myth and Reality. Following a 34-year career in the United States Army, General McChrystal founded the McChrystal Group, an advisory services firm that specializes in leadership consulting.
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Metis Strategy clean 36:18
Lessons from Cisco's John Chambers https://www.metisstrategy.com/interview/john-chambers/ Mon, 03 Dec 2018 09:00:33 +0000 http://www.metisstrategy.com/stage/interview/john-chambers/ <p>370: John Chambers, the former CEO of Cisco, reflects on his 25 years at Cisco, from his greatest professional regret, to the key factors behind Cisco's massively successful acquisition strategy, to the critical importance of culture. We also discussed his work with the leaders of France and India to digitize their countries, what he looks for when evaluating companies to invest in, insights from his new book, Connecting The Dots: Lessons For Leadership In A Startup World, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/john-chambers/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/john-chambers/">Lessons from Cisco's John Chambers</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 370: John Chambers, the former CEO of Cisco, reflects on his 25 years at Cisco, from his greatest professional regret, to the key factors behind Cisco's massively successful acquisition strategy, to the critical importance of culture.  
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Metis Strategy clean 40:50
From CIO to CEO of Intuit https://www.metisstrategy.com/interview/sasan-goodarzi/ Mon, 26 Nov 2018 09:00:59 +0000 http://www.metisstrategy.com/stage/interview/sasan-goodarzi/ <p>369: Sasan Goodarzi stresses the importance of a strong culture and why it is critical to deliver to your customers quickly. Since its founding in 1983, it has been Intuit’s goal to innovate, empower their employees, and remove obstacles so that they can best serve their customer. Intuit was recently recognized as the thirteenth best place to work by Fortune Magazine, which Sasan credits to the people’s kindness and how all employees will do anything to help others achieve greatness for their customer. We also discuss Sasan’s view on AI, what Sasan gained from the CIO role, and how Sasan career ambitions have changed over time. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/sasan-goodarzi/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/sasan-goodarzi/">From CIO to CEO of Intuit</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 369: Sasan Goodarzi stresses the importance of a strong culture and why it is critical to deliver to your customers quickly. Since its founding in 1983, it has been Intuit’s goal to innovate, empower their employees, In January, Sasan will become `CEO of Intuit, the $6 billion business and financial software company known for products such as TurboTax, Quickbooks, and Mint. Prior to being named CEO, Sasan has held a variety of leadership roles during his 14 years with Intuit, including CIO. In preparation for the CEO role, Sasan has rolled out a one hundred day onboarding plan, and he has gone on an extensive listening tour focused on how Intuit can create a stronger culture, deliver better for its customers, and develop more opportunities for the company.
 
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Metis Strategy clean 22:58
Shaleen Devgun, CIO of Schneider National https://www.metisstrategy.com/interview/shaleen-devgun/ Mon, 19 Nov 2018 09:00:44 +0000 http://www.metisstrategy.com/stage/interview/shaleen-devgun/ <p>368: Schneider National CIO Shaleen Devgun asserts that in the age of instant gratification, every company must be a technology company regardless of industry. Even as a trucking company, Shaleen highlights how Schneider’s ability to present timely information is crucial for their success, and how every aspect of Schneider’s value chain is impacted by technology. We also discuss how great competitors can make great customers, how they leverage technology to optimize load assignments from 373 trillion combinations, and the relationship between the CIO and VC communities. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/shaleen-devgun/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/shaleen-devgun/">Shaleen Devgun, CIO of Schneider National</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 368: Schneider National CIO Shaleen Devgun asserts that in the age of instant gratification, every company must be a technology company regardless of industry. Even as a trucking company, Shaleen highlights how Schneider’s ability to present timely inf... Shaleen is the Chief Information Officer of Schneider National, a premier transportation and logistics provider with revenues exceeding $4 billion. Along with traditional CIO responsibilities, Shaleen has accountability for the companies business transformation, logistics engineering, and corporate venturing efforts. Shaleen was recently the recipient of the Forbes CIO Innovation Award, which highlighted the company’s in-cab telematics toolset.
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Metis Strategy clean 23:26
Honest Tea Co-Founder Seth Goldman https://www.metisstrategy.com/interview/seth-goldman/ Mon, 12 Nov 2018 14:00:56 +0000 http://www.metisstrategy.com/stage/interview/seth-goldman/ <p>367: Honest Tea co-founder Seth Goldman discusses the origins and growth of Honest Tea, how they overcame the company’s 2003 bottling crisis, and the unique equity structure that put them in a position of strength when they sold to Coca-Cola. We also discuss Seth’s board membership with Beyond Meat and Bethesda Green. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/seth-goldman/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/seth-goldman/">Honest Tea Co-Founder Seth Goldman</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 367: Honest Tea co-founder Seth Goldman discusses the origins and growth of Honest Tea, how they overcame the company’s 2003 bottling crisis, and the unique equity structure that put them in a position of strength when they sold to Coca-Cola. 367: Honest Tea co-founder Seth Goldman discusses the origins and growth of Honest Tea, how they overcame the company’s 2003 bottling crisis, and the unique equity structure that put them in a position of strength when they sold to Coca-Cola. We also discuss Seth’s board membership with Beyond Meat and Bethesda Green. Metis Strategy clean 31:01 Red Hat CIO Mike Kelly: Next-gen IT https://www.metisstrategy.com/interview/red-hat-cio-mike-kelly/ Mon, 05 Nov 2018 14:00:29 +0000 http://www.metisstrategy.com/stage/interview/red-hat-cio-mike-kelly/ <p>366: Red Hat CIO MIke Kelly discusses the companies strategic priorities and mission to become the default choice for next-generation IT, which culminated in the massive IBM deal that could reshape the cloud landscape. We also discussed how IT differentiates itself within a technology organization, how the company’s Red Hat on Red Hat approach enables IT to be the first and best customer of their products, and how Red Hat engages with the CIO community to learn from their different experiences. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/red-hat-cio-mike-kelly/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/red-hat-cio-mike-kelly/">Red Hat CIO Mike Kelly: Next-gen IT</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 366: Red Hat CIO MIke Kelly discusses the companies strategic priorities and mission to become the default choice for next-generation IT, which culminated in the massive IBM deal that could reshape the cloud landscape. 366: Red Hat CIO MIke Kelly discusses the companies strategic priorities and mission to become the default choice for next-generation IT, which culminated in the massive IBM deal that could reshape the cloud landscape. We also discussed how IT differentiates itself within a technology organization, how the company’s Red Hat on Red Hat approach enables IT to be the first and best customer of their products, and how Red Hat engages with the CIO community to learn from their different experiences. Metis Strategy clean 24:05 Art Hu, CIO of Lenovo https://www.metisstrategy.com/interview/art-hu/ Mon, 29 Oct 2018 09:00:00 +0000 http://www.metisstrategy.com/stage/interview/art-hu/ <p>365: Lenovo CIO Art Hu asserts that as digital disruption accelerates, CIOs must lead the way in showing the organization how technology can be embedded into the business, and how technology can create new opportunity for companies and their customers. He also discusses Lenovo's IT roadmap, the commonalities and differences between working in the US and China, the three intersecting elements of a business transformation, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/art-hu/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/art-hu/">Art Hu, CIO of Lenovo</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 365: Lenovo CIO Art Hu asserts that as digital disruption accelerates, CIOs must lead the way in showing the organization how technology can be embedded into the business 365: Lenovo CIO Art Hu asserts that as digital disruption accelerates, CIOs must lead the way in showing the organization how technology can be embedded into the business, and how technology can create new opportunity for companies and their customers. He also discusses Lenovo's IT roadmap, the commonalities and differences between working in the US and China, the three intersecting elements of a business transformation, among other topics. Metis Strategy clean 30:26 Shafiq Khan, Founding President, Teach the World Foundation https://www.metisstrategy.com/interview/shafiq-khan/ Mon, 22 Oct 2018 09:00:35 +0000 http://www.metisstrategy.com/stage/interview/shafiq-khan/ <p>364: Shafiq Khan, the President of the Teach the World Foundation, shares how he’s leveraging his experience as a digital pioneer to establish and deploy models of literacy and learning effectively and at scale through the power of digital technology. Globally, two of every seven people are functionally illiterate, and Shafiq argues that traditional models of education cannot effectively close this gap, especially in the developing world. Shafiq’s believes digital technology can democratize education to benefit not just the individuals receiving it, but the global economy as a whole. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/shafiq-khan/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/shafiq-khan/">Shafiq Khan, Founding President, Teach the World Foundation</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 364: Shafiq Khan, a former SVP at Marriott International, is the President and Founding Partner of Teach the World Foundation, a non-profit focused on using digital technology to democratize education and address the global challenge of illiteracy. 364: Shafiq Khan, a former SVP at Marriott International, spent decades launching pioneering digital transformation initiatives in the travel and hospitality industry. At Marriott, Shafiq was responsible for leading all distribution channels, which generate $30 billion in annual sales. Now, as President and Founding Partner of Teach the World Foundation, Shafiq is focused on using digital technology to democratize education and address the global challenge of illiteracy. Metis Strategy clean 47:59 Kai-Fu Lee, Author of AI Superpowers https://www.metisstrategy.com/interview/kai-fu-lee/ Mon, 15 Oct 2018 14:00:50 +0000 http://www.metisstrategy.com/stage/interview/kai-fu-lee/ <p>363: Ex-Google China head Kai-Fu Lee discusses his new book, “AI Superpowers,” in which he highlights the stunning, government-supported progress China’s technology sector has made in recent years. He goes on to argue that China is well positioned to surpass the US in AI prowess, and the reasons for that country’s gains. They also discuss the risk of job displacement, why US companies struggle to break into the Chinese market, and why the reverse is also true, what Sinovation Ventures looks for when identifying new opportunities, and a variety of other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/kai-fu-lee/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/kai-fu-lee/">Kai-Fu Lee, Author of AI Superpowers</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 363: Kai-Fu Lee, author of "AI Superpowers," discusses his new book on China's growing influence in the global race for AI Ex-Google China head Kai-Fu Lee discusses his new book, “AI Superpowers," in which he highlights the stunning, government-supported progress China’s technology sector has made in recent years. He goes on to argue that China is well positioned to surpass the US in AI prowess, and the reasons for that country’s gains. They also discuss the risk of job displacement, why US companies struggle to break into the Chinese market, and why the reverse is also true, what Sinovation Ventures looks for when identifying new opportunities, and a variety of other topics. Metis Strategy clean 29:43 Kimberly Johnson, COO of Fannie Mae https://www.metisstrategy.com/interview/kimberly-johnson/ Mon, 08 Oct 2018 09:00:17 +0000 http://www.metisstrategy.com/stage/interview/kimberly-johnson/ <p>362: In this interview, Peter High speaks with Kimberly Johnson, Chief Operating Officer of Fannie Mae. Among the topics they discuss include Kimberly belief that Fannie Mae’s new mission, its focus on operational risk and cybersecurity, its tremendous data and predictive analytics, and the company’s innovation efforts have the company on a strong footing. They also discuss how Kimberly made the jump from CCO to CRO to COO, her advice for rising female executives, among other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/kimberly-johnson/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/kimberly-johnson/">Kimberly Johnson, COO of Fannie Mae </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 362: Kimberly Johnson, COO of Fannie Mae - can technology prevent the next housing crisis? Fannie Mae COO Kimberly Johnson believes the company’s new mission, their focus on operational risk and cyber security, their tremendous data and predictive analytics, and their innovation efforts has the company in a much better position than ten years ago. We also discuss how Kimberly made the jump from CCO to CRO to COO, her advice for rising female executives, among other topics. Metis Strategy clean 22:49 Steve Randich, CIO of FINRA https://www.metisstrategy.com/interview/steve-randich/ Mon, 01 Oct 2018 09:00:06 +0000 http://www.metisstrategy.com/stage/interview/steve-randich/ <p>361: In this interview, Peter High speaks with Steve Randich, CIO of FINRA. Among the topics they discuss include:</p> <ul> <li>Steve’s role as the Chief Information Officer of FINRA, where he leads a 1,100-person organization.</li> <li>FINRA’s switch to open-source, which was designed to handle the massive amounts of data, as well as their increasing focus on machine learning.</li> <li>How FINRA partnered with organizations such as Amazon, Cloudera, and Hortonworks during its transition to the public cloud.</li> <li>FINRA’s ability to attract talent through displaying their innovative environment, attending conferences, hosting events, and winning awards.</li> <li>A look into the DC metro area’s highly skilled IT market, which holds one of the highest concentration of data centers and internet providers in the country.</li> <li>The advantages of transitioning to the public cloud, including leveraging Moore’s Law, improved cybersecurity, and the ability to pay for the service on-demand.</li> <li>The financial advantages FINRA realizes with cloud computing, including ability to increase data volumes while simultaneously reducing cloud costs.</li> <li>Steve’s belief that the CIO has not changed much, and that successful IT team looks for innovative solutions that the business could not otherwise find.</li> <li><b>Eye on the trends:</b> Robotics and automation.</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/steve-randich/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/steve-randich/">Steve Randich, CIO of FINRA</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 361: FINRA CIO Steve Randich shares how his organization uses open source, big data technologies on the public cloud to process upwards of 50 billion transactions daily. FINRA CIO Steven Randich argues that the public cloud offers significant advantages over a private cloud environment. As an early adopter of the public cloud, Steve highlights many of the benefits FINRA has enjoyed, including access to the latest technologies, improved cybersecurity, and the ability to pay for the service on-demand. We also discussed Steve’s view on the future of robotics and automation, how the best IT teams serve as a trusted advisor to the business, the evolving role of the CIO, among other topics.<br /> Learn more: bit.ly/FOWCIT_Randich Metis Strategy clean 26:39 Bill Ritter, Former Governor of Colorado https://www.metisstrategy.com/interview/bill-ritter/ Mon, 24 Sep 2018 09:00:37 +0000 http://www.metisstrategy.com/stage/interview/bill-ritter/ <p>360: Former Colorado Governor Bill Ritter discusses his work in both the public and private sector to promote clean energy, sustainable development, and entrepreneurship. We also discuss his roles as Founding Director of The Center for the New Energy Economy and Strategy Partner at Blackhorn Ventures. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bill-ritter/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bill-ritter/">Bill Ritter, Former Governor of Colorado </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 360: Former Colorado Governor Bill Ritter discusses his work in both the public and private sector to promote clean energy, sustainable development, and entrepreneurship. We also discuss his roles as Founding Director of The Center for the New Energy E... * The four E’s Bill focused on while Governor of Colorado: energy, environment, economy, and equity for customers.
* Bill’s perspective that collaboration between the private and public sector, especially at the state level, is necessary to develop a new energy economy.
* Bill’s work with utility CEOs in facilitating the energy transition and the two major factors driving it: the fact that utilities are setting emission targets, and the fact that the partisan divide around energy and the environment is less pronounced at the state level.
* Bill’s focus as Strategy Partner at Blackhorn Ventures, where he focuses on the future of the built environment, the energy sector, and the transportation industry.
* The budding economy in Colorado, including the state’s ingrained entrepreneurial spirit and growing startup community, strong aerospace industry, and growing financial sector.

Bill was the 41st Governor of Colorado, serving in that capacity from 2007 through 2011. Currently, Bill is an Energy Strategy Partner at Blackhorn Ventures where he focuses on the built environment, the energy sector, and the transportation sector. Bill is also the Founder of The Center for the New Energy Economy at Colorado State University. In this role, Bill drives the organizations mission to work with state governments and the private sector to transform energy production across the country. As Governor, Bill oversaw Colorado’s renewable energy focused transition to create an environmentally friendly energy economy. Bill signed 57 bills into law as governor, including the thirty percent Renewable Portfolio Standard Act. Before becoming Governor, Bill served as Denver’s District Attorney. Bill received his Bachelor degree in political science from Colorado State University and his J.D. from the University of Colorado School of Law.
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Metis Strategy clean
Bill Murphy, CTO at Blackstone https://www.metisstrategy.com/interview/bill-murphy/ Mon, 17 Sep 2018 09:00:06 +0000 http://www.metisstrategy.com/stage/interview/bill-murphy/ <p>359: In this interview, Peter High speaks with Bill Murphy, Chief Technology Officer at Blackstone. Among the topics they discuss include: </p> <ul> <li>Blackstone’s IT strategy, which focuses on the coordination of many small use cases across an extremely broad spectrum versus</li> <li>Blackstone’s focus on optimizing their business to ensure that all professionals have a secure and stable set of applications and the tools needed to be as efficient as possible in driving productivity.</li> <li>How larger companies have been overtaken by startups by failing to update their legacy technology, and how Blackstone has worked tirelessly to ensure that the innovation-preventing technical debt does not accumulate.</li> <li>How the CTO role has evolved, and its current focus on integration solutions.</li> <li>Why companies need to embrace and dream ahead with technology, how the CIO and CTO roles vary in difficulty based on the CEO’s approach to innovation, and the difficulty across all companies to find the necessary talent to innovate.</li> <li>Sapient’s culture of teamwork and collaboration, his role at Capital IQ focused on what their customers were being delivered, and Blackstone’s long-term view of investing, which originally drew Bill’s interest.</li> <li>Google, Microsoft, and Amazon’s innovation in a space that all companies can take advantage of.</li> <li><b>An eye on the trends</b>: The cloud, Machine learning, and Artificial Intelligence [AI]</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bill-murphy/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bill-murphy/">Bill Murphy, CTO at Blackstone</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 359: In this interview, Peter High speaks with Bill Murphy, Chief Technology Officer at Blackstone. Among the topics they discuss include: Blackstone’s IT strategy, which focuses on the coordination of many small use cases across an extremely br... * Blackstone’s IT strategy, which focuses on the coordination of many small use cases across an extremely broad spectrum versus
* Blackstone’s focus on optimizing their business to ensure that all professionals have a secure and stable set of applications and the tools needed to be as efficient as possible in driving productivity.
* How larger companies have been overtaken by startups by failing to update their legacy technology, and how Blackstone has worked tirelessly to ensure that the innovation-preventing technical debt does not accumulate.
* How the CTO role has evolved, and its current focus on integration solutions.
* Why companies need to embrace and dream ahead with technology, how the CIO and CTO roles vary in difficulty based on the CEO’s approach to innovation, and the difficulty across all companies to find the necessary talent to innovate.
* Sapient’s culture of teamwork and collaboration, his role at Capital IQ focused on what their customers were being delivered, and Blackstone’s long-term view of investing, which originally drew Bill’s interest.
* Google, Microsoft, and Amazon’s innovation in a space that all companies can take advantage of.
* An eye on the trends: The cloud, Machine learning, and Artificial Intelligence [AI]

Bill is the Chief Technology Officer of Blackstone, the alternative asset management and financial services firm with revenues exceeding $7 billion. As CTO, Bill is responsible for working with vendor partners to better understand the business to make better types of investments. Bill is also responsible for advising companies across Blackstone’s portfolio operations group.
Prior to Blackstone, Bill was the Chief Technology Officer at OpenSky. Before OpenSky, Bill served as the Chief Technology Officer at Capital IQ. Bill also worked as an Architect at Sapient.
Bill received his Bachelor of Science in Engineering with a computer science major and a concentration in Finance from the University of Pennsylvania.
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Metis Strategy clean 31:57
Mike Capone, CEO at Qlik https://www.metisstrategy.com/interview/mike-capone-2/ Mon, 10 Sep 2018 09:00:24 +0000 http://www.metisstrategy.com/stage/interview/mike-capone-2/ <p>358: In this interview, Peter High speaks with Mike Capone, Chief Executive Officer of Qlik. Among the topics they discuss include:</p> <ul> <li>An overview of Qlik’s, a leading provider of analytics software and visualization analytics, and their focus on the user experience.</li> <li>How Qlik engages their diverse customers, which include end users, department heads, functional areas, and IT.</li> <li>How Qlik solves a larger problem than their competitors by focusing on the entire data platform as opposed to just end-user analytics.</li> <li>How the complexity of analytics results in a slightly slower transition to a full cloud model, and how Qlik is at the forefront of that transformation.</li> <li>The value Qlik provides its customers by giving them an integrated platform to solve all their analytics needs.</li> <li>How Mike’s experience as a former CIO allows him to better understand the product and persona Qlik is selling as well as empathize with the customer’s difficult task of dealing with a heterogeneous vendor environment.</li> <li>Mike’s decision to hold a variety of different experiences in his 26 years at ADP as opposed to holding the same title at multiple firms.</li> <li>Advice to CIO’s looking to advance beyond the CIO role such as ignoring those who say it is not possible, leveraging your network, and having the willingness to take unique experiences that force you out of your comfort zone.</li> <li>Qlik’s free data literacy program, and the company's social responsibility to increase data literacy around the world.</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-capone-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-capone-2/">Mike Capone, CEO at Qlik </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 358: In this interview, Peter High speaks with Mike Capone, Chief Executive Officer of Qlik. Among the topics they discuss include: An overview of Qlik’s, a leading provider of analytics software and visualization analytics, * An overview of Qlik’s, a leading provider of analytics software and visualization analytics, and their focus on the user experience.
* How Qlik engages their diverse customers, which include end users, department heads, functional areas, and IT.
* How Qlik solves a larger problem than their competitors by focusing on the entire data platform as opposed to just end-user analytics.
* How the complexity of analytics results in a slightly slower transition to a full cloud model, and how Qlik is at the forefront of that transformation.
* The value Qlik provides its customers by giving them an integrated platform to solve all their analytics needs.
* How Mike’s experience as a former CIO allows him to better understand the product and persona Qlik is selling as well as empathize with the customer’s difficult task of dealing with a heterogeneous vendor environment.
* Mike’s decision to hold a variety of different experiences in his 26 years at ADP as opposed to holding the same title at multiple firms.
* Advice to CIO’s looking to advance beyond the CIO role such as ignoring those who say it is not possible, leveraging your network, and having the willingness to take unique experiences that force you out of your comfort zone.
* Qlik’s free data literacy program, and the company’s social responsibility to increase data literacy around the world.

Mike is the Chief Executive Officer of Qlik, a leading provider of analytics software and visualization analytics. As CEO, Mike is responsible for leading Qlik’s mission to become the leader in the analytics economy.
Prior to Qlik, Mike was the Chief Operating Officer of Medidata Solutions. Before Medidata Solutions, Mike spent 26 years at ADP in a variety of senior leadership positions including Chief Information Officer, Head of Product Development, and General Manager of Global HR/Payroll.
Mike received his Bachelor of Science in Computer Science from Dickinson University and his MBA from Pace University.
 
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Metis Strategy clean 22:54
Mike Volpi, General Partner at Index Ventures https://www.metisstrategy.com/interview/mike-volpi/ Mon, 03 Sep 2018 09:00:34 +0000 http://www.metisstrategy.com/stage/interview/mike-volpi/ <p>357: In this interview, Peter High speaks with Mike Volpi, a General Partner at Index Ventures. Among the topics they discuss include:</p> <ul> <li>Why autonomous vehicles are beneficial such as creating a safer driving environment and the reduction of traffic and parking lots.</li> <li>Why Mike believes autonomous vehicles are still a few years away, including the immaturity of technology, the integration the technology requires, and the location-specific difficulties.</li> <li>An overview of the legislation and regulation component, and Mike’s view that will be the equivalent of a driver’s license for self-driving cars.</li> <li>How traditional automakers are taking different approaches - including building, buying, and partnering - to develop autonomous capabilities.</li> <li>How legacy organizations are transforming for digital competitiveness, including the need for new technology across all departments as opposed to just IT, and the switch from servers to the cloud.</li> <li>An overview of the wide range of business functions that SaaS solutions are offering, and why first-generation SaaS systems need to evolve to meet evolving customer needs.</li> <li>How open source software has become increasingly popular in companies due to its superior security and ability to avoid vendor lock-in.</li> <li>Mike’s reflection on his time at Cisco, including how his expectation that the internet would take off led him to Cisco, and how he surrounded himself with innovators and risk-takers who embrace transformative changes in the world.</li> <li>Index Ventures’ perspective that when making investments, it is more important to look at the entrepreneur and founding team, as opposed to the specific sector.</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-volpi/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-volpi/">Mike Volpi, General Partner at Index Ventures</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 357: In this interview, Peter High speaks with Mike Volpi, a General Partner at Index Ventures. Among the topics they discuss include: Why autonomous vehicles are beneficial such as creating a safer driving environment and the reduction of traffi... * Why autonomous vehicles are beneficial such as creating a safer driving environment and the reduction of traffic and parking lots.
* Why Mike believes autonomous vehicles are still a few years away, including the immaturity of technology, the integration the technology requires, and the location-specific difficulties.
* An overview of the legislation and regulation component, and Mike’s view that will be the equivalent of a driver’s license for self-driving cars.
* How traditional automakers are taking different approaches – including building, buying, and partnering – to develop autonomous capabilities.
* How legacy organizations are transforming for digital competitiveness, including the need for new technology across all departments as opposed to just IT, and the switch from servers to the cloud.
* An overview of the wide range of business functions that SaaS solutions are offering, and why first-generation SaaS systems need to evolve to meet evolving customer needs.
* How open source software has become increasingly popular in companies due to its superior security and ability to avoid vendor lock-in.
* Mike’s reflection on his time at Cisco, including how his expectation that the internet would take off led him to Cisco, and how he surrounded himself with innovators and risk-takers who embrace transformative changes in the world.
* Index Ventures’ perspective that when making investments, it is more important to look at the entrepreneur and founding team, as opposed to the specific sector.

Mike is a General Partner at Index Ventures, where he helped establish the firm’s San Francisco office. As a Partner, Mike is responsible for investing in early-stage companies, with a focus on open-source and SaaS companies.
Prior to Index Ventures, Mike was the Chief Executive Officer of Joost. Before Joost, Mike held multiple executive positions at Cisco Systems, most recently as Senior Vice President and GM of the Routing and Service Provider Group, and before that, as the company’s first Chief Strategy Officer. Prior to Cisco, Mike worked as a Product Development Engineer at Hewlett-Packard.
Mike received his Bachelor of Science in Medical Engineering, his Master of Science in Manufacturing Systems Engineering, and his MBA from Stanford University.
Mike currently serves on the board of 16 public and private companies, including Fiat Chrysler.
 
 
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Metis Strategy clean 49:54
HBS's Sunil Gupta on Digital Transformation https://www.metisstrategy.com/interview/sunil-gupta/ Mon, 27 Aug 2018 09:00:08 +0000 http://www.metisstrategy.com/stage/interview/sunil-gupta/ <p>356: In this interview, Peter High speaks with Sunil Gupta, the Edward W. Carter Professor of Business Administration at Harvard Business School. Among the topics they discuss include: </p> <ul> <li>The four parts of an organization that should be the focus on any digital transformation effort, including business strategy and business model, internal operations, customer touchpoints, and skills and operating model.</li> <li>Gupta believes that transformation should begin with an examination of customer pain points, rather than bigger technology changes.</li> <li>How the blurring of industrial boundaries is forcing companies to ask, “What business am I in,” and develop competitive advantages by creating compliments and network effects.</li> <li>How Best Buy redefined its business to successfully compete with Amazon by changing its cost structure with the store-within-a-store model, and then used that revenue to build out service and subscription offerings.</li> <li>How the New York Times successfully moved to a profitable subscription model, despite traditional media facing challenges in realizing significant online advertising revenue.</li> <li>How John Deere changed its business model and began hiring data scientists after realizing it wasn’t in the business of selling farm equipment, but rather, was in the business of farm management and making farmers more productive.</li> <li>How the nature of competition has shifted from across products to across ecosystems and platforms, and why companies should look to partner externally to succeed here.</li> <li>Why innovation labs alone are not effective, and companies instead need to focus on transforming the core of their business proposition and not just the sides.</li> <li>The responsibility senior management has to retrain employees in order to stay competitive, and how Unilever has done so by pairing junior and senior employees to create a diverse mentorship platform.</li> <li>Advice on how to pitch a multi-year digital transformation to a skeptical management team or board</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/sunil-gupta/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/sunil-gupta/">HBS's Sunil Gupta on Digital Transformation</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 356: In this interview, Peter High speaks with Sunil Gupta, the Edward W. Carter Professor of Business Administration at Harvard Business School. Among the topics they discuss include: The four parts of an organization that should be the focus on ... * The four parts of an organization that should be the focus on any digital transformation effort, including business strategy and business model, internal operations, customer touchpoints, and skills and operating model.
* Gupta believes that transformation should begin with an examination of customer pain points, rather than bigger technology changes.
* How the blurring of industrial boundaries is forcing companies to ask, “What business am I in,” and develop competitive advantages by creating compliments and network effects.
* How Best Buy redefined its business to successfully compete with Amazon by changing its cost structure with the store-within-a-store model, and then used that revenue to build out service and subscription offerings.
* How the New York Times successfully moved to a profitable subscription model, despite traditional media facing challenges in realizing significant online advertising revenue.
* How John Deere changed its business model and began hiring data scientists after realizing it wasn’t in the business of selling farm equipment, but rather, was in the business of farm management and making farmers more productive.
* How the nature of competition has shifted from across products to across ecosystems and platforms, and why companies should look to partner externally to succeed here.
* Why innovation labs alone are not effective, and companies instead need to focus on transforming the core of their business proposition and not just the sides.
* The responsibility senior management has to retrain employees in order to stay competitive, and how Unilever has done so by pairing junior and senior employees to create a diverse mentorship platform.
* Advice on how to pitch a multi-year digital transformation to a skeptical management team or board

 
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Metis Strategy and Peter High clean 41:47
Albert Hitchcock, COO/CTO at Pearson https://www.metisstrategy.com/interview/albert-hitchcock/ Mon, 20 Aug 2018 14:00:04 +0000 http://www.metisstrategy.com/stage/interview/albert-hitchcock/ <p>355: In this interview, Peter High speaks with Albert Hitchcock the Chief Operating and Technology Officer at Pearson. Among the topics they discuss include: </p> <ul> <li>How Albert took on COO responsibilities beyond the CIO role by identifying the need to streamline not just the companies underlying technology, but the operational processes as well.</li> <li>Albert’s responsibilities, which in addition to IT and digital transformation include product development, procurement, supply chain, customer service, and real estate.</li> <li>The evolution of the CIO role from the back office to the front office and Albert’s view that the role has become transformative to the point where it needs to encompass the operating model of the business</li> <li>The three-phased transformation Albert is leading, which includes radical simplification, platform strategy, and execution strategy</li> <li>How Pearson is working towards a single platform, similar to Netflix for education, which would be highly scalable, global in nature, high-quality, and one that can deliver all of their experiences around the world to millions of learners.</li> <li>An overview of the changes occurring at Pearson, including radical simplification and consolidation of systems, moving from data centers to the cloud, and people and culture changes.</li> <li>How Pearson has looked to an innovation ecosystem for idea generation</li> <li>How the company is using AI and augmented reality to make a difference in education and the workforce.</li> <li>How Pearson is preparing for the skills revolution with its Technology Academy, and how they are working to assist other companies in doing the same.</li> <li>Albert’s view on companies needs to re-equip their workforce and the challenges that arise with it.</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/albert-hitchcock/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/albert-hitchcock/">Albert Hitchcock, COO/CTO at Pearson</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this episode, Peter High speaks with Pearson COO & CTO Albert Hitchcock about how the 174-year-old company is building the Netflix of education. * How Albert took on COO responsibilities beyond the CIO role by identifying the need to streamline not just the companies underlying technology, but the operational processes as well.
* Albert’s responsibilities, which in addition to IT and digital transformation include product development, procurement, supply chain, customer service, and real estate.
* The evolution of the CIO role from the back office to the front office and Albert’s view that the role has become transformative to the point where it needs to encompass the operating model of the business
* The three-phased transformation Albert is leading, which includes radical simplification, platform strategy, and execution strategy
* How Pearson is working towards a single platform, similar to Netflix for education, which would be highly scalable, global in nature, high-quality, and one that can deliver all of their experiences around the world to millions of learners.
* An overview of the changes occurring at Pearson, including radical simplification and consolidation of systems, moving from data centers to the cloud, and people and culture changes.
* How Pearson has looked to an innovation ecosystem for idea generation
* How the company is using AI and augmented reality to make a difference in education and the workforce.
* How Pearson is preparing for the skills revolution with its Technology Academy, and how they are working to assist other companies in doing the same.
* Albert’s view on companies needs to re-equip their workforce and the challenges that arise with it.

Albert is the Chief Operating and Technology Officer at Pearson, the 174-year-old, £4.5B British education and publishing company. In this role, Albert has been responsible for overseeing the company’s multi-step digital transformation, as well as procurement, supply chain, customer service, and real estate.
Prior to joining Pearson, Albert was the Group Chief Information Officer at Vodafone. Before Vodafone, Albert was the Chief Information Officer at Nortel Networks.
Albert received his Bachelor of Science in Electronic Engineering at South Devon College of Arts and Technology and his MBA from Exeter University.
 
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Metis Strategy and Peter High clean 32:03
Ann Dozier, Senior Vice President and Chief Information Officer of Southern Glazer's Wine and Spirits https://www.metisstrategy.com/interview/ann-dozier/ Mon, 13 Aug 2018 09:00:10 +0000 http://www.metisstrategy.com/stage/interview/ann-dozier/ <p>354: In this interview, Peter High speaks with Ann Dozier, the Senior Vice President and Chief Information Officer of Southern Glazer's Wine and Spirits. Among the topics they discuss include: </p> <ul> <li>An overview of Glazer’s, North America’s largest wine and spirit distributor with over five thousand brands.</li> <li>Ann’s role as CIO, where she is responsible for infrastructure, information security, the supply chain, digital, among other areas.</li> <li>Glazer’s objective with digital as it relates to the customer experience, which is to ensure that customers and supplier-partners can interact with them on their terms</li> <li>How Glazer’s has merged the IT organizations to ensure that the company is meeting State regulations while maintaining an entrepreneurial spirit within the company.</li> <li>How the merger and integration with Legacy Glazer’s provided an opportunity to both integrate and update legacy systems.</li> <li>How Glazer’s has leveraged their network of partners to drive the technology for the future.</li> <li>How Glazer’s was able to complete a high-profile merger and add a national partnership while making sure the users did not feel the burden of all the movement by making excellent decisions and having the support of senior executives.</li> <li><b>An eye on the trends</b>: Business Intelligence, AI, IoT, Blockchain</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/ann-dozier/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/ann-dozier/">Ann Dozier, Senior Vice President and Chief Information Officer of Southern Glazer's Wine and Spirits</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 354: In this interview, Peter High speaks with Ann Dozier, the Senior Vice President and Chief Information Officer of Southern Glazer's Wine and Spirits. Among the topics they discuss include: An overview of Glazer’s, * An overview of Glazer’s, North America’s largest wine and spirit distributor with over five thousand brands.
* Ann’s role as CIO, where she is responsible for infrastructure, information security, the supply chain, digital, among other areas.
* Glazer’s objective with digital as it relates to the customer experience, which is to ensure that customers and supplier-partners can interact with them on their terms
* How Glazer’s has merged the IT organizations to ensure that the company is meeting State regulations while maintaining an entrepreneurial spirit within the company.
* How the merger and integration with Legacy Glazer’s provided an opportunity to both integrate and update legacy systems.
* How Glazer’s has leveraged their network of partners to drive the technology for the future.
* How Glazer’s was able to complete a high-profile merger and add a national partnership while making sure the users did not feel the burden of all the movement by making excellent decisions and having the support of senior executives.
* An eye on the trends: Business Intelligence, AI, IoT, Blockchain

Ann is the Senior Vice President and Chief Information Officer at Southern Glazer’s Wine and Spirits, North America’s largest wine and spirits distribution company with revenues exceeding $16 billion. As CIO, Ann is responsible for a wide variety of areas such as infrastructure, information security, the supply chain, and digital.
Prior to Southern Glazer’s, Ann was the Vice President of Consumer Products, Retail, and Distribution at Capgemini Consulting. Before Capgemini Consulting, Ann was the Vice President of the Fresh Dairy Direct and Supply Chain at Dean Foods. Ann additionally has held a variety of roles at The Coca Cola Company.
Ann received her Bachelor of Arts in Economics from the University of Georgia and her Masters in Executive Education and Business from Harvard University.
 
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Metis Strategy clean 18:31
Bask Iyer, EVP of Dell Digital and CIO/CDO of Dell and VMware https://www.metisstrategy.com/interview/bask-iyer/ Mon, 06 Aug 2018 09:00:17 +0000 http://www.metisstrategy.com/stage/interview/bask-iyer/ <p>353: In this interview, Peter High speaks with Bask Iyer, the Executive Vice President and Chief Information Officer of Dell Technologies and the Executive Vice President, Chief Information Officer, and General Manager of IoT at VMware. Among the topics they discuss include: </p> <ul> <li>The relationship between Dell and VMware, which are two separate companies</li> <li>How Bask balances his dual responsibilities as an executive at both companies, including owning IT and e-commerce responsibilities at Dell, and working closely with R&D at VMware</li> <li>The challenges of bimodal IT, including the difficulty of motivating people who are on the “slow IT” team</li> <li>The differences between the IT organizations at VMware and Dell: <ul> <li>VMware was a digital native whereas Dell’s IT had to transition to digital</li> <li>The organization structure at VMware is straightforward IT with heads of infrastructure, apps, and information and physical secretly, IT, whereas Dell is centered around portfolio leaders</li> </ul> </li> <li>Bask’s perspective that digital transformations must start with people, then processes, and then technology; and how Bask has focused on attracting the right people with the right skills to the companies</li> <li>What it takes to implement a successful digital transformation centered around cutting bureaucracy, putting the transformation under a leader while avoiding a bimodal approach, and ensuring that the transformation extends past IT to the entire organization.</li> <li>An eye on the trends: Artificial Intelligence, Internet of Things.</li> <li>Bask’s view on age discrimination which is excluding older employees despite their talent, wisdom, and creativity, and the importance of avoiding that by multigenerational workplaces where younger and older employees can learn from each other</li> <li>A rundown on the future of IT which involves all businesses becoming digital, a growing CIO role, and changing expectations among consumers</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bask-iyer/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bask-iyer/">Bask Iyer, EVP of Dell Digital and CIO/CDO of Dell and VMware</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 353: In this interview, Peter High speaks with Bask Iyer, the Executive Vice President and Chief Information Officer of Dell Technologies and the Executive Vice President, Chief Information Officer, and General Manager of IoT at VMware. * The relationship between Dell and VMware, which are two separate companies
* How Bask balances his dual responsibilities as an executive at both companies, including owning IT and ecommerce responsibilities at Dell, and working closely with R&D at VMware
* The challenges of bimodal IT, including the difficulty of motivating people who are on the “slow IT” team
* The differences between the IT organizations at VMware and Dell:

* VMware was a digital native whereas Dell’s IT had to transition to digital
* The organization structure at VMware is straight forward IT with heads of infrastructure, apps, and information and physical secretly, IT, whereas Dell is centered around portfolio leaders


* Bask’s perspective that digital transformations must start with people, then processes, and then technology; and how Bask has focused on attracting the right people with the right skills to the companies
* What it takes to implement a successful digital transformation centered around cutting bureaucracy, putting the transformation under a leader while avoiding a bimodal approach, and ensuring that the transformation extends past IT to the entire organization.
* An eye on the trends: Artificial Intelligence, Internet of Things.
* Bask’s view on age discrimination which is excluding older employees despite their talent, wisdom, and creativity, and the importance of avoiding that by multigenerational workplaces where younger and older employees can learn from each other
* A rundown on the future of IT which involves all businesses becoming digital, a growing CIO role, and changing expectations among consumers

Bask is the EVP Dell Digital and Chief Information and Digital Officer Dell and VMware. In those roles, he oversees the critical technology systems supporting some of the world’s largest global business and commerce operations. He is also responsible for driving Dell and VMware’s digital transformation to accelerate outcomes; deliver world-class experiences; and share the team’s best practices using technologies, services and solutions from both companies.
Prior to working at Dell and VMware, Bask was the Group Senior Vice President of Business Operations and the Chief Information Officer of Juniper Networks. Before Juniper Networks, Bask was the Group Chief Information Officer of Honeywell. Prior to Honeywell, Bask was a divisional Chief Information Officer of GlaxoSmithKline.
Bask received his Bachelors of Science in Engineering from Annamalai University as well as his Masters of Science in Computer Science from the Florida Institute of Technology.
 
 
 
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Metis Strategy clean 39:34
Mayank Prakash, CDO/CIO of the United Kingdom’s Department of Work and Pensions https://www.metisstrategy.com/interview/mayank-prakash/ Mon, 30 Jul 2018 09:00:07 +0000 http://www.metisstrategy.com/stage/interview/mayank-prakash/ <p>352: In this interview, Peter High speaks with Mayank Prakash, the Chief Digital and Information Officer of the United Kingdom’s Department of Work and Pensions. Among the topics they discuss include</p> <ul> <li>How the DWP touches all lives in the United Kingdom whether that be looking after children with separated parents, the working class, disabled people, or retired people to produce better outcomes for them and society</li> <li>The DWP’s digital goal to become more efficient by meeting the emerging customer experiences to improve outcomes for society</li> <li>How the DWP is able to satisfy the diverse group of people that they serve by avoiding a one size fits all strategy in favor of active segmentation that leads to better delivery of targeted services</li> <li>How being an older company can be an advantage during a digital transformation due to the diverse mature analytics on data spanning over decades</li> <li>How the DWP has balanced retaining existing employees and hiring new talent by holding a series of interventions to help existing employees think about their values while additionally bringing in new people for the people in-house to learn from</li> <li>Why Mayank prefers a more combined approach to IT versus a bimodal IT approach</li> <li>Why Mayank switched from the private to the public sector including the opportunity to catch up to the private sector in technology transformation, the opportunity to make an impact on 22 million real people’s lives, and the chance to work with the most talented and humble people</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mayank-prakash/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mayank-prakash/">Mayank Prakash, CDO/CIO of the United Kingdom’s Department of Work and Pensions</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 352: In this interview, Peter High speaks with Mayank Prakash, the Chief Digital and Information Officer of the United Kingdom’s Department of Work and Pensions. Among the topics they discuss include How the DWP touches all lives in the United King... * How the DWP touches all lives in the United Kingdom whether that be looking after children with separated parents, the working class, disabled people, or retired people to produce better outcomes for them and society
* The DWP’s digital goal to become more efficient by meeting the emerging customer experiences to improve outcomes for society
* How the DWP is able to satisfy the diverse group of people that they serve by avoiding a one size fits all strategy in favor of active segmentation that leads to better delivery of targeted services
* How being an older company can be an advantage during a digital transformation due to the diverse mature analytics on data spanning over decades
* How the DWP has balanced retaining existing employees and hiring new talent by holding a series of interventions to help existing employees think about their values while additionally bringing in new people for the people in-house to learn from
* Why Mayank prefers a more combined approach to IT versus a bimodal IT approach
* Why Mayank switched from the private to the public sector including the opportunity to catch up to the private sector in technology transformation, the opportunity to make an impact on 22 million real people’s lives, and the chance to work with the most talented and humble people

Mayank is the Chief Digital and Information Officer of the United Kingdom’s Department of Work and Pensions, the UK’s largest public service department which impacts over 22 million citizens. Mayank is responsible for IT infrastructure, data, and security, as well as for driving the implementation and adoption of digital technologies to meet emerging customer expectations.
Prior to joining the DWP, Mayank was a Managing Director at Morgan Stanley where he was responsible for Global Wealth and Investment Management Technology. Prior to that, Mayank was the Chief Information Officer at Sage UK. Prior to Sage UK, Mayank was the Group Chief Information Officer at iSOFT. Prior to iSOFT, Mayank was the International Chief Information Officer at Avaya.
Mayank received his MBA from The Manchester Business School, and has completed the executive program at Singularity University (non-accredited). Mayank is a Wharton Fellow at the University of Pennsylvania.
Mayank currently serves on the board of the Tech Partnership in London and for the DWP.
 
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Metis Strategy clean 22:33
Bill Ruh, CEO of GE Digital; and SVP and CDO of General Electric https://www.metisstrategy.com/interview/bill-ruh/ Mon, 23 Jul 2018 14:00:21 +0000 http://www.metisstrategy.com/stage/interview/bill-ruh/ <p>351: In this interview, Peter High speaks with Bill Ruh, the Chief Executive Officer of GE Digital and the Senior Vice President and Chief Digital Officer of General Electric. Among the topics they discuss include</p> <ul> <li>Bill’s perspective on the digital transformation taking place in the industrial sector and how this transformation will eventually impact all sectors.</li> <li>The challenges of executing a digital transformation, and Bill’s thoughts on the critical “soft” elements, such as culture, leadership, and talent.</li> <li>Bill’s advice on how to blend talent by bringing new people into work with existing employees as opposed to less effective approaches such as not bringing people from the outside at all or segregating new employees.</li> <li>A rundown of the digital reporting structure at GE, where Chief Digital Officers report to the CEOs of their business, as well as to Bill.</li> <li>An overview of the roles and responsibilities of the three programs created for digital:  GE for GE, GE for installed base customers, and GE for the industrial world.</li> <li>The importance of realizing that change must be reflected by the entire organization and that it is something that cannot be done overnight.</li> <li>An emphasis on how digital is able to drive greater productivity and efficiency while giving clear outcomes that companies can show to their customers, something GE always starts.</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bill-ruh/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bill-ruh/">Bill Ruh, CEO of GE Digital; and SVP and CDO of General Electric </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 351: In this interview, Peter High speaks with Bill Ruh, the Chief Executive Officer of GE Digital and the Senior Vice President and Chief Digital Officer of General Electric. Among the topics they discuss include - * Bill’s perspective on the digital transformation taking place in the industrial sector and how this transformation will eventually impact all sectors.
* The challenges of executing a digital transformation, and Bill’s thoughts on the critical “soft” elements, such as culture, leadership, and talent.
* Bill’s advice on how to blend talent by bringing new people into work with existing employees as opposed to less effective approaches such as not bringing people from the outside at all or segregating new employees.
* A rundown of the digital reporting structure at GE, where Chief Digital Officers report to the CEOs of their business, as well as to Bill.
* An overview of the roles and responsibilities of the three programs created for digital:  GE for GE, GE for installed base customers, and GE for the industrial world.
* The importance of realizing that change must be reflected by the entire organization and that it is something that cannot be done overnight.
* An emphasis on how digital is able to drive greater productivity and efficiency while giving clear outcomes that companies can show to their customers, something GE always starts.

Bill is the Chief Executive Officer of GE Digital, as well as the Senior Vice President and Chief Digital Officer of General Electric, a 126 year-old industrial conglomerate with revenues exceeding $120 billion. At GE, Bill has been responsible for leading a massive digital transformation by bringing in new employees, reprogramming the existing employees, and bringing in Chief Digital Officers from the outside.
Before joining General Electric, Bill served as the Vice President at CISCO. Prior to working at CISCO, Bill was the Senior Vice President at Software AG. Bill has also held executive management positions at The Advisory Board, The MITRE Corporation, and Concept 5 Technologies.
Bill received both his Bachelor of Science and Master of Science in Computer Science from California State University, Fullerton.
Bill serves on the Board of Directors of Magna International Inc.
 
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Metis Strategy clean 38:10
Gary Reiner, Operating Partner at General Atlantic https://www.metisstrategy.com/interview/gary-reiner/ Mon, 16 Jul 2018 14:00:54 +0000 http://www.metisstrategy.com/stage/interview/gary-reiner/ <p>350: In this interview, Peter High speaks with Gary Reiner, an Operating Partner at General Atlantic. Among the topics they discuss include.</p> <ul> <li>Gary’s responsibility as Operating Partner focused on helping companies which he advises grow.</li> <li>Gary’s perspective from serving on boards such as Citigroup and Hewlett-Packard Enterprise and the different experience resulting from them.</li> <li>How Gary keeps up with the pulse of enterprise buying by keeping in touch with previous colleagues and through the exposure being a board provides.</li> <li>Ways in which the CIO has evolved and become more exciting due to the migration to machine learning, new technology, and the increasing importance of developing software quickly.</li> <li>Ways in which companies can make the challenging technological transformation by either leveraging and refactoring old software, or by developing applications that replace their legacy.</li> <li><b>Eye on the Trends:</b> Machine Learning</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/gary-reiner/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/gary-reiner/">Gary Reiner, Operating Partner at General Atlantic </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 350: In this interview, Peter High speaks with Gary Reiner, an Operating Partner at General Atlantic. Among the topics they discuss include. Gary’s responsibility as Operating Partner focused on helping companies which he advises grow. * Gary’s responsibility as Operating Partner focused on helping companies which he advises grow.
* Gary’s perspective from serving on boards such as Citigroup and Hewlett-Packard Enterprise and the different experience resulting from them.
* How Gary keeps up with the pulse of enterprise buying by keeping in touch with previous colleagues and through the exposure being a board provides.
* Ways in which the CIO has evolved and become more exciting due to the migration to machine learning, new technology, and the increasing importance of developing software quickly.
* Ways in which companies can make the challenging technological transformation by either leveraging and refactoring old software, or by developing applications that replace their legacy.
* Eye on the Trends: Machine Learning

Gary is an Operating Partner and part of the Resources Group at General Atlantic, a global growth equity firm that has over $20 billion dollars in assets under management. As an operating partner, Gary is responsible for providing strategic support and advice to the firm’s investment teams and portfolio companies with a focus on strategy and technology.
Before joining General Atlantic, Gary was the Senior Vice President and Chief Information Officer at General Electric, where he led the mergers & acquisitions, sourcing, IT, operations, and quality teams. Prior to joining General Electric, Gary was a partner at the Boston Consulting Group.
Gary received both his Bachelor of Arts in Economics, as well as his MBA from Harvard University.
Gary currently serves on the boards of Citigroup, Hewlett-Packard Enterprise, Box, Mu Sigma, and Turbonomic, among other companies.
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Metis Strategy clean 23:47
Tom Keiser, COO at Zendesk https://www.metisstrategy.com/interview/tom-keiser/ Mon, 09 Jul 2018 09:00:32 +0000 http://www.metisstrategy.com/stage/interview/tom-keiser/ <p>349: In this interview, Peter High speaks with Tom Keiser, the Chief Operating Officer at Zendesk. Among the topics they discuss include:</p> <ul> <li>An overview of Zendesk’s business and the growth the company has experienced going from a startup to a $500 million public company in eleven years</li> <li>Tom’s responsibilities as COO which include IT responsibilities such as business analytics and security, as well as operational responsibilities such as go-to-market and customer-facing functions</li> <li>Tom’s perspective on the ever changing customer service world and how the company has been able to evolve by focusing on having an agile foundation while making sure the right technologies are in place.</li> <li>The difference in how CIO’s of traditional companies with monolithic systems and modern companies with cloud-based technology are trying to incorporate new technology to keep up with the competition.</li> <li>An overview of Tom’s adjustment from a retail company to Zendesk, as well as Tom’s perspective on how the CIO role has been reinvigorated over the past year going from back-office focused to customer-focused</li> <li>How reporting directly to the CEO has benefited Toms career by allowing him increased access conversations around value from the standpoint of operational improvement, and Tom’s advice for how CIOs can take on additional (CIO Plus) responsibilities, including leveraging the unique position of IT within the organization</li> <li>Tom’s advice to older companies looking to leverage modern technology, which includes trialing new software to see what works best for the company.</li> <li><b>Eye on the Trends: </b>AI and machine learning</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/tom-keiser/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/tom-keiser/">Tom Keiser, COO at Zendesk</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 349: In this interview, Peter High speaks with Tom Keiser, the Chief Operating Officer at Zendesk. Among the topics they discuss include: An overview of Zendesk’s business and the growth the company has experienced going from a startup to a $500 mi... * An overview of Zendesk’s business and the growth the company has experienced going from a startup to a $500 million public company in eleven years
* Tom’s responsibilities as COO which include IT responsibilities such as business analytics and security, as well as operational responsibilities such as go-to-market and customer-facing functions
* Tom’s perspective on the ever changing customer service world and how the company has been able to evolve by focusing on having an agile foundation while making sure the right technologies are in place.
* The difference in how CIO’s of traditional companies with monolithic systems and modern companies with cloud-based technology are trying to incorporate new technology to keep up with the competition.
* An overview of Tom’s adjustment from a retail company to Zendesk, as well as Tom’s perspective on how the CIO role has been reinvigorated over the past year going from back-office focused to customer-focused
* How reporting directly to the CEO has benefited Toms career by allowing him increased access conversations around value from the standpoint of operational improvement, and Tom’s advice for how CIOs can take on additional (CIO Plus) responsibilities, including leveraging the unique position of IT within the organization
* Tom’s advice to older companies looking to leverage modern technology, which includes trialing new software to see what works best for the company.
* Eye on the Trends: AI and machine learning

Tom is the Chief Operating Officer of Zendesk, a cloud-based provider customer service and engagement platform with nearly half a billion dollars in revenue. Tom joined Zendesk as Chief Information Officer, and has transferred many of those responsibilities to his role as Chief Operating Officer. In addition to IT, security, and analytics, Tom is primarily responsible for operations, go-to-market, and customer-facing functions.
Before joining Zendesk, Tom was the Executive Vice President of Global Product Operations and Chief Information Officer for Gap. Prior to Gap, Tom was the Senior Vice President and Chief Information Officer at L-Brands. Additionally, Tom invests in and advises a number of technology startups.
Tom received his Bachelors of Science in Systems Science from the University of West Florida.
Tom currently serves on the board of the Big Brothers Big Sisters of the Bay Area.
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Metis Strategy clean 33:04
Cathie Kozik, Senior Vice President and Chief Information Officer at PSAV https://www.metisstrategy.com/interview/cathie-kozik/ Mon, 02 Jul 2018 09:00:44 +0000 http://www.metisstrategy.com/stage/interview/cathie-kozik/ <p>348: In this interview, Peter High speaks with Cathie Kozik, the Senior Vice President and Chief Information Officer at PSAV. Among the topics they discuss include:</p> <ul> <li>An overview of PSAV’s business as well as Kozik’s role as CIO to bring the company to a point where technology is an enabler instead of something in the way, which has been done with increased mobility among other things</li> <li>Cathie’s view on the company’s digital transformation focused on the technician experience, business insight through data analytics, and looking to other industries for ideas</li> <li>Ways Cathie finds opportunities for her staff to learn such as sending them to spend a day out in the field as a technician giving them the chance to see how the company makes money</li> <li>An overview of Cathie’s experience on a board which includes her personal path to membership and the lessons she has learned in terms of leadership by watching managers deal with the challenge of growing immensely while not losing focus on the core vision of the business</li> <li>Cathie’s advice to peers looking to join a board which is centered around the importance of showing your interest, exposing yourself to organizations beyond your own, and joining impactful clubs to build your profile</li> <li>An overview of the work necessary with women’s involvement in IT including showing young women the benefits of IT, refuting the notion that women cannot be mothers and business leaders, and most importantly, giving women the crucial business experience to grow and develop</li> <li>A glimpse into the future of technology trends which includes blockchain, AI, and user interfaces focusing on how to implement these technologies and what they can provide.</li> <li>Cathie’s view on the benefits and downfalls of technology and her hope to plot a practical course through them 732229</li> <li>732229</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/cathie-kozik/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/cathie-kozik/">Cathie Kozik, Senior Vice President and Chief Information Officer at PSAV</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 348: In this interview, Peter High speaks with Cathie Kozik, the Senior Vice President and Chief Information Officer at PSAV. Among the topics they discuss include: An overview of PSAV’s business as well as Kozik’s role as CIO to bring the company ...

* An overview of PSAV’s business as well as Cathie’s key focus on stabilizing the IT environment and making technology an enabler for the business rather than a roadblock
* PSAV’s digital transformation, which is focused on the technician experience, business insight through data analytics, and looking to other industries for ideas
* How Cathie encourages her staff to find learning opportunities, such as sending them to spend a day in the field as a technician so they can understand the day-to-day as well as how the business makes money
* Cathie’s experience serving on a board, including her personal path to membership and the lessons she has learned in terms of leadership, such as watching managers deal with the challenge of growing without losing focus on the core vision of the business
* Cathie’s advice to peers looking to join a board, which centered around the importance of showing your interest, exposing yourself to organizations beyond your own, and joining impactful clubs to build your profile
* The state of women in IT, as well as Cathie’s perspective on getting more women involved in IT, including showing young women the benefits of IT, refuting the notion that women cannot be mothers and business leaders, and most importantly, giving women the crucial business experience to grow and develop
* Eye on the Trends: Blockchain, AI, and conversational user interfaces



 
Cathie is the Senior Vice President and Chief Information Officer at PSAV, the world’s largest event experiences company. As CIO, Cathie is responsible for ensuring that PSAV has the information solutions to improve effectiveness and efficiency in delivering services to customers.
Before joining PSAV, Cathie was the Executive Vice President and Chief Information Officer at the Hub Group. Prior to joining the Hub Group, Cathie held a number of executive IT positions at Motorola, including several divisional Chief Information Officer roles, and, most recently, Corporate Vice President of their Global Solutions and Services Operations. Before Motorola, Cathie was the Senior Vice President and Chief Information Officer at Tellabs. Cathie began her career at AT&T.
Cathie received her Bachelor of Science in Electrical Engineering from Purdue University and her MBA from the University of Chicago.
Cathie serves on the board of Northwestern Memorial Health Care.
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Metis Strategy clean 38:04
Kim Stevenson, Senior Vice President and General Manager of Data Center Infrastructure at Lenovo https://www.metisstrategy.com/interview/kim-stevenson-3/ Mon, 25 Jun 2018 09:00:12 +0000 http://www.metisstrategy.com/stage/interview/kim-stevenson-3/ <p>347: In this interview, Peter High speaks with Kim Stevenson, the Senior Vice President and General Manager of Data Center Infrastructure of Lenovo. Among the topics they discuss include:</p> <ul> <li>Kim’s purview at Lenovo, which includes leading the data center infrastructure segment, the high-performance computing and artificial intelligence segment, the software-defined infrastructure segment, and the IoT segment</li> <li>The three things boards and CEOs expect from their CIO, which are (1) to reimagine and define the customer experience, (2) extreme productivity, and (3) that they invent and deliver new products and services</li> <li>The values of having worked in technology-centric organizations and the advantages of having been both a buyer and a seller of technology, including being able to work with more knowledgeable customers</li> <li>The diversity of Lenovo, where the company’s top 25 executives represent 16 different nationalities, and a great many women hold executive leadership positions</li> <li>The benefits of Fu Pan, Lenovo’s unique take on the post-mortem analysis, which focuses on what went right and how to replicate it rather than what went wrong and how to avoid it</li> <li>Kim’s experience on corporate boards, and her belief that the end-to-end visibility and well-rounded set of experiences make technologists increasingly attractive for board membership</li> <li>Kim’s thoughts on the state of women in technology, including her belief that there are more than enough qualified women, but the challenge is that people recruit from their own network, which is often limited</li> <li><b>Eye on the Trends:</b> private cloud, containers, micro-services, and 5G</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/kim-stevenson-3/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/kim-stevenson-3/">Kim Stevenson, Senior Vice President and General Manager of Data Center Infrastructure at Lenovo</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 347: In this interview, Peter High speaks with Kim Stevenson, the Senior Vice President and General Manager of Data Center Infrastructure of Lenovo. Among the topics they discuss include: Kim’s purview at Lenovo, * Kim’s purview at Lenovo, which includes leading the data center infrastructure segment, the high-performance computing and artificial intelligence segment, the software-defined infrastructure segment, and the IoT segment
* The three things boards and CEOs expect from their CIO, which are (1) to reimagine and define the customer experience, (2) extreme productivity, and (3) that they invent and deliver new products and services
* The values of having worked in technology-centric organizations and the advantages of having been both a buyer and a seller of technology, including being able to work with more knowledgeable customers
* The diversity of Lenovo, where the company’s top 25 executives represent 16 different nationalities, and a great many women hold executive leadership positions
* The benefits of Fu Pan, Lenovo’s unique take on the post-mortem analysis, which focuses on what went right and how to replicate it rather than what went wrong and how to avoid it
* Kim’s experience on corporate boards, and her belief that the end-to-end visibility and well-rounded set of experiences make technologists increasingly attractive for board membership
* Kim’s thoughts on the state of women in technology, including her belief that there are more than enough qualified women, but the challenge is that people recruit from their own network, which is often limited
* Eye on the Trends: private cloud, containers, micro-services, and 5G

Kim is the Senior Vice President and General Manager of Data Center Infrastructure at Lenovo, a multinational technology giant with $45 billion in revenue. In this role, Kim leads Lenovo’s data center infrastructure segment, high-performance computing and artificial intelligence segment, software-defined infrastructure segment, and the new IoT segment.
Prior to joining Lenovo, Kim was Chief Operating Officer of the Client, IoT, and Systems Architecture Group at Intel. Before that, she held several other senior executive positions at Intel including Corporate Vice President and CIO, and Vice President and General Manager of IT Operations and Services before that. Prior to joining Intel, Kim was Vice President and General Manager at Hewlett Packard Enterprise where she served customers in the Communications, Media and Entertainment industry. Before HPE, Kim was a Vice President at EDS. Kim spent the first two decades of her career at IBM.
Kim received a Bachelor of Science in Accounting and Business Management from Northeastern University, and an MBA from Cornell University.
Kim is a member of the board of directors for Boston Private, and previously sat on the boards of Cloudera, Riverbed Technology, among other companies.
 
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Metis Strategy clean 36:00
Randy Mott, Senior Vice President, Global Information Technology and Chief Information Officer of General Motors https://www.metisstrategy.com/interview/randy-mott/ Mon, 18 Jun 2018 09:00:31 +0000 http://www.metisstrategy.com/stage/interview/randy-mott/ <p>346: In this interview, Peter High speaks with Randy Mott, Senior Vice President and Chief Information Officer of General Motors. Among the topics they discuss include:</p> <ul> <li>How GM has evolved over the years that Randy has spent as CIO including switching from an outsourced IT workforce to an entirely incourced one by hiring thousands of new IT employees, consolidating data center operations into two enterprise data centers, and expanding the footprint towards new talent by creating four innovation centers.</li> <li>Randy’s perspective on how GM has been able to cut costs by providing automation for manual processes and the importance of taking advantages of new technologies.</li> <li>How GM’s IT team has been able to innovate including delivering new products and services driven by technology by creating a mobile center for customers, and developing a private cloud to increase efficiency.</li> <li>An overview of GM’s organizational structure, which is a centralized organization with both a vertical executives that have teams and report up the line and horizontal executives that support the vertical executives.</li> <li>Randy’s take on GM’s recruiting successes and pitch which is made successful by having a large footprint and ability to reach a large audience of college graduates, giving graduates the ability to pick which innovation center to work for, and having a reputation of being a successful company that gives them a lot of choice and opportunity.</li> <li>Randy’s perspective on driverless cars and how the company has been working on Cruise Automation.</li> <li>Randy’s advice to boards of smaller companies including increasing the use of direct reports of global CIO’s due to their amount of talent and exposure to what is happening across a broad technology.</li> <li>Randy’s advice to CIO’s looking to be on a board of an external company as well as his advice to CEO’s who are hesitant to allow CIO’s of that opportunity to be more progressive as it is a win-win situation.</li> <li>Randy’s emphasis on the application of new technology and the importance of evaluating the advancements of technology annually in a period of time where failure to innovate will result in major losses.</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/randy-mott/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/randy-mott/">Randy Mott, Senior Vice President, Global Information Technology and Chief Information Officer of General Motors</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 346: In this interview, Peter High speaks with Randy Mott, Senior Vice President and Chief Information Officer of General Motors. Among the topics they discuss include: How GM has evolved over the years that Randy has spent as CIO including switchi... * How GM has evolved over the years that Randy has spent as CIO including switching from an outsourced IT workforce to an entirely insourced one by hiring thousands of new IT employees, consolidating data center operations into two enterprise data centers, and expanding the footprint towards new talent by creating four innovation centers.
* Randy’s perspective on how GM has been able to cut costs by providing automation for manual processes and the importance of taking advantages of new technologies.
* How GM’s IT team has been able to innovate including delivering new products and services driven by technology by creating a mobile center for customers, and developing a private cloud to increase efficiency.
* An overview of GM’s organizational structure, which is a centralized organization with both a vertical executives that have teams and report up the line and horizontal executives that support the vertical executives.
* Randy’s take on GM’s recruiting successes and pitch which is made successful by having a large footprint and ability to reach a large audience of college graduates, giving graduates the ability to pick which innovation center to work for, and having a reputation of being a successful company that gives them a lot of choice and opportunity.
* Randy’s perspective on driverless cars and how the company has been working on Cruise Automation.
* Randy’s advice to boards of smaller companies including increasing the use of direct reports of global CIO’s due to their amount of talent and exposure to what is happening across a broad technology.
* Randy’s advice to CIO’s looking to be on a board of an external company as well as his advice to CEO’s who are hesitant to allow CIO’s of that opportunity to be more progressive as it is a win-win situation.
* Randy’s emphasis on the application of new technology and the importance of evaluating the advancements of technology annually in a period of time where failure to innovate will result in major losses.

Randy is the Senior Vice President of Global Information Technology and Chief Information Officer of General Motors, a Fortune 10 company with revenues exceeding $145 billion. As CIO, Randy is responsible for the global IT strategy and all the IT assets, and serves as a member of the executive leadership team. Since becoming CIO in 2012, Randy has lead a major transformation which has dramatically changed the company’s approach to IT.
Prior to joining General Motors, Randy served as the Executive Vice President and CIO of HP. Before joining HP, Randy spent six years at Dell where he was Senior Vice President and CIO. Earlier in his career, Randy spent 22 years at Walmart where he held many positions, eventually working his way up to Senior Vice President and Chief Information Officer.
Randy received his Bachelor of Science in Mathematics from The University of Arkansas, Fayetteville.
Randy serves on the Board of Directors for Dun & Bradstreet.
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Metis Strategy clean 51:29
Mickey Boodaei, Co-Founder and CEO of Transmit Security https://www.metisstrategy.com/interview/mickey-boodaei/ Mon, 11 Jun 2018 08:50:42 +0000 http://www.metisstrategy.com/stage/interview/mickey-boodaei/ <p>345: In this interview, Peter High speaks with Mickey Boodaei, Co-Founder and CEO of Transmit Security. Among the topics they discuss include:</p> <ul> <li>An overview of Transmit Security and its goal of building a cross-channel identity platform that is designed to simplify, accelerate, and reduce the cost of identity-related projects</li> <li>The advantages to self-funding Transmit Security, including the strong drive and motivation to succeed that it instills</li> <li>An overview of the cybersecurity landscape, which includes network security, endpoint security, and identity</li> <li>The rationale behind starting Transmit Security – Mickey and Rakesh already founded companies in network security and endpoint security, so identity was the logical next step</li> <li>How Transmit Security is able to stay ahead of the competition by working closely with its customers and having a flexible, scalable platform that allows them to build capabilities extremely quickly</li> <li>The main criteria Mickey looks at when investing in startups, which is personal interest</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mickey-boodaei/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mickey-boodaei/">Mickey Boodaei, Co-Founder and CEO of Transmit Security</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 345: In this interview, Peter High speaks with Mickey Boodaei, Co-Founder and CEO of Transmit Security. Among the topics they discuss include: An overview of Transmit Security and its goal of building a cross-channel identity platform that is desig... * An overview of Transmit Security and its goal of building a cross-channel identity platform that is designed to simplify, accelerate, and reduce the cost of identity-related projects
* The advantages to self-funding Transmit Security, including the strong drive and motivation to succeed that it instills
* An overview of the cybersecurity landscape, which includes network security, endpoint security, and identity
* The rationale behind starting Transmit Security – Mickey and Rakesh already founded companies in network security and endpoint security, so identity was the logical next step
* How Transmit Security is able to stay ahead of the competition by working closely with its customers and having a flexible, scalable platform that allows them to build capabilities extremely quickly
* The main criteria Mickey looks at when investing in startups, which is personal interest

Mickey is the Co-Founder and CEO of Transmit Security, a cybersecurity startup focused on building a cross-channel identity platform designed to simplify, accelerate, and reduce the cost of identity-related projects for large enterprises. Along with his Co-Founder and company President, Rakesh Loonkar, Mickey has positioned the self-funded company as a go-to security solution for enterprise.
Prior to founding Transmit Security, Mickey was the Founder and CEO of Trusteer, which was acquired in 2013 by IBM for $1 billion. Before founding Trusteer, Mickey was co-founder of Imperva, now a leader in web and database security.
Mickey has successfully invested in various cybersecurity startups including Skyfence, Aorato, Hyperwise, and Lacoon Security, among several others. Mickey holds board seats at several companies he has invested in.
Mickey received his Masters of Science in Computer Engineering from the Israel Institute of Technology (Technion), and his MBA from Ben Gurion University.
 
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Metis Strategy clean 30:25
Gurmeet Singh, Senior Vice President, Chief Digital Officer, and Chief Information Officer of 7-Eleven https://www.metisstrategy.com/interview/gurmeet-singh/ Mon, 04 Jun 2018 09:00:38 +0000 http://www.metisstrategy.com/stage/interview/gurmeet-singh/ <p>344: In this interview, Peter High speaks with Gurmeet Singh, Senior Vice President, Chief Digital Officer, and Chief Information Officer of 7-Eleven. Among the topics they discuss include:</p> <ul> <li>7-Eleven’s multi-year journey to become a digitally-enabled organization, including Gurmeet’s “full stack transformation” approach which encompasses consumer-facing technology, back-end technology, infrastructure, and the organizational stack</li> <li>How digital is a strategic pillar at 7-Eleven, mandated directly by the CEO</li> <li>The critical importance of technical talent to 7-Eleven’s future, and Gurmeet’s strategy for attracting top talent - such as highlighting his credibility as a leader and telling a compelling story</li> <li>The ways in which Gurmeet is redefining convenience with software, such as the recognition that the closest store to a customer is the phone in their pocket, and 7-Eleven’s use of APIs and new interfaces to create delightful experiences</li> <li>The expansion of 7-Eleven’s loyalty program from its initial focus on beverages to as a full-fledged loyalty offering that is available on mobile, web, digital loyalty card, and even chatbot</li> <li>7-Eleven’s approach to experimenting with emerging technologies, including their distinction between technologies that are ready to scale and technologies that are still in the proof of concept phase, a new R&D center, and a CTO function that reports to Gurmeet</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/gurmeet-singh/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/gurmeet-singh/">Gurmeet Singh, Senior Vice President, Chief Digital Officer, and Chief Information Officer of 7-Eleven</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 344: In this interview, Peter High speaks with Gurmeet Singh, Senior Vice President, Chief Digital Officer, and Chief Information Officer of 7-Eleven. Among the topics they discuss include: 7-Eleven’s multi-year journey to become a digitally-enable... * 7-Eleven’s multi-year journey to become a digitally-enabled organization, including Gurmeet’s “full stack transformation” approach which encompasses consumer-facing technology, back-end technology, infrastructure, and the organizational stack
* How digital is a strategic pillar at 7-Eleven, mandated directly by the CEO
* The critical importance of technical talent to 7-Eleven’s future, and Gurmeet’s strategy for attracting top talent – such as highlighting his credibility as a leader and telling a compelling story
* The ways in which Gurmeet is redefining convenience with software, such as the recognition that the closest store to a customer is the phone in their pocket, and 7-Eleven’s use of APIs and new interfaces to create delightful experiences
* The expansion of 7-Eleven’s loyalty program from its initial focus on beverages to as a full-fledged loyalty offering that is available on mobile, web, digital loyalty card, and even chatbot
* 7-Eleven’s approach to experimenting with emerging technologies, including their distinction between technologies that are ready to scale and technologies that are still in the proof of concept phase, a new R&D center, and a CTO function that reports to Gurmeet

Gurmeet is the Senior Vice President, Chief Digital Officer, and Chief Information Officer of 7-Eleven. As Chief Digital and Information Officer, Gurmeet leads 7-Eleven’s full stack digital and technology transformation, and is responsible for digital product management, big data, digital user experience, digital partnerships, digital marketing, digital technology, enterprise technology, and R&D.
Prior to 7-Eleven, Gurmeet was Head of Direct to Consumer Auto Finance at Capital One where he grew the digital consumer tripled the revenue of the business in less than two years. Before Capital One, Gurmeet led product marketing at Intuit as a Director. Before Intuit, Gurmeet was a Managing Director at FedEx. Gurmeet began his career as a consultant with McKinsey & Company.
Gurmeet received a Bachelor of Technology from the Indian Institute of Technology, Kanpur, his Masters of Science in Engineering from Texas A&M University, and his PhD in Engineering from Rice University.
 
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Metis Strategy clean 33:18
Dan Olley, Chief Technology Officer and Executive Vice President of Product Development at Elsevier https://www.metisstrategy.com/interview/dan-olley/ Mon, 28 May 2018 13:31:25 +0000 http://www.metisstrategy.com/stage/interview/dan-olley/ <p>343: In this interview, Peter High speaks with Dan Olley, Chief Technology Officer and Executive Vice President of Product Development at Elsevier. Among the topics they discuss include:</p> <ul> <li>An overview of Elsevier’s business, including its focus on the legal field, the academic and health research fields, the business risk and financial fields, and their exhibitions business</li> <li>Dan’s responsibilities as CTO, which include customer-facing responsibilities such as overseeing product development, as well as more traditional responsibilities such as applying technology to internal efficiency as well as revenue generation</li> <li>Dan’s perspective on our rapidly accelerating digital world and the emerging symbiotic era, where intelligent conversational interfaces, mixed reality, and other technologies essentially eliminate the boundary between man and machine</li> <li>The implications of machine learning at Elsevier, such as how it has enabled the creation of a new generation of products that move beyond providing static information and in to real-time recommendation and decision support</li> <li>Dan’s perspective on the human element of AI, such as the idea that the human-machine system becomes greater than the sum of its parts, how digital intelligence can augment human decision making, and how Elsevier creates cross-functional teams with the necessary skills</li> <li>How Dan’s background in agile development prepared him for his current customer-facing responsibilities, and his belief that customers must be embedded in the development process</li> <li>How Dan aligns the fast moving R&D function with the broader, more traditional organizational strategy</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/dan-olley/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/dan-olley/">Dan Olley, Chief Technology Officer and Executive Vice President of Product Development at Elsevier</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 343: In this interview, Peter High speaks with Dan Olley, Chief Technology Officer and Executive Vice President of Product Development at Elsevier. Among the topics they discuss include: An overview of Elsevier’s business, * An overview of Elsevier’s business, including its focus on the legal field, the academic and health research fields, the business risk and financial fields, and their exhibitions business
* Dan’s responsibilities as CTO, which include customer-facing responsibilities such as overseeing product development, as well as more traditional responsibilities such as applying technology to internal efficiency as well as revenue generation
* Dan’s perspective on our rapidly accelerating digital world and the emerging symbiotic era, where intelligent conversational interfaces, mixed reality, and other technologies essentially eliminate the boundary between man and machine
* The implications of machine learning at Elsevier, such as how it has enabled the creation of a new generation of products that move beyond providing static information and in to real-time recommendation and decision support
* Dan’s perspective on the human element of AI, such as the idea that the human-machine system becomes greater than the sum of its parts, how digital intelligence can augment human decision making, and how Elsevier creates cross-functional teams with the necessary skills
* How Dan’s background in agile development prepared him for his current customer-facing responsibilities, and his belief that customers must be embedded in the development process
* How Dan aligns the fast moving R&D function with the broader, more traditional organizational strategy

Dan is the Chief Technology Officer and Executive Vice President of Product Development at Elsevier, the 138 year old, $3.3 billion publisher which is now the science, technology, and healthcare division of RELX Group. As CTO, Dan is responsible for traditional IT, as well as evolving the company’s products in support of its transformation from a traditional print-based business to a digital solutions provider.
Before joining Elsevier, Dan was the Chief Technology Officer of Reed Business Information (formerly Reed Elsevier), a sister company within RELX Group. Dan joined Reed Business Information as the United Kingdom Chief Technology Officer and later became Global Chief Information Officer. Prior to joining RELX Group, Dan held technology and product development leadership roles with GM Financial, Wunderman Cato Johnson, and IBM, as well as a number  of UK and international software organizations.
Dan was one of TechRepublic’s ‘The top 50 CIOs”, and was inducted into the CIO hall of fame in 2017.
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Metis Strategy clean 32:04
Stephen Gillett, Co-Founder and CEO of Chronicle https://www.metisstrategy.com/interview/stephen-gillett-2/ Mon, 21 May 2018 09:20:08 +0000 http://www.metisstrategy.com/stage/interview/stephen-gillett-2/ <p>342: In this interview, Peter High and Stephen Gillett discuss World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT and Business Partnership. Among the other topics they discuss include: </p> <ul> <li>Stephen’s transition from Symantec to Google/Alphabet, including how his original role as Entrepreneur-in-Residence at GV led to his work with their moonshot factory, X</li> <li>X’s process for identifying which moonshots to pursue, which include (1) addressing a huge problem, (2) employing a radical solution, and (3) using relatively feasible technology</li> <li>Stephen’s ambition to work on an ambitious enterprise security project, and how that led to a cybersecurity project within X that resulted in Chronicle</li> <li>A high level overview of Chronicle, which will offer an intelligence and analytics platform to help enterprises manage their own security-related data, and a malware intelligence service</li> <li>The benefits of being an Alphabet company, including the ability to leverage Google’s infrastructure and machine learning expertise, their ability to attract talent, and the credibility they have with potential customers</li> <li>Stephen’s diverse career and how that prepared him to be a CEO, such as honing the ability to see things from a holistic perspective, which is one of the advantages IT has over many other functions within an organization</li> <li>Stephen’s perspective on digital, having been one of the first executive to carry the digital title, such as how digital can be applied to internal operations as well as to the customer experience</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/stephen-gillett-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/stephen-gillett-2/">Stephen Gillett, Co-Founder and CEO of Chronicle</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 342: In this interview, Peter High and Stephen Gillett discuss World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT and Business Partnership. Among the other topics they discuss include: - * Stephen’s transition from Symantec to Google/Alphabet, including how his original role as Entrepreneur-in-Residence at GV led to his work with their moonshot factory, X
* X’s process for identifying which moonshots to pursue, which include (1) addressing a huge problem, (2) employing a radical solution, and (3) using relatively feasible technology
* Stephen’s ambition to work on an ambitious enterprise security project, and how that led to a cybersecurity project within X that resulted in Chronicle
* A high level overview of Chronicle, which will offer an intelligence and analytics platform to help enterprises manage their own security-related data, and a malware intelligence service
* The benefits of being an Alphabet company, including the ability to leverage Google’s infrastructure and machine learning expertise, their ability to attract talent, and the credibility they have with potential customers
* Stephen’s diverse career and how that prepared him to be a CEO, such as honing the ability to see things from a holistic perspective, which is one of the advantages IT has over many other functions within an organization
* Stephen’s perspective on digital, having been one of the first executive to carry the digital title, such as how digital can be applied to internal operations as well as to the customer experience

Stephen is the co-founder and CEO of Chronicle, a cybersecurity company born out of Alphabet’s Moonshot factory X (formerly Google X) that aims to “10X the speed and impact of security teams by making it easier, faster, and more cost-effective for them to capture and analyze security signals that have previously been too difficult and expensive to find.” As CEO, Stephen is building the team, setting the vision and strategy, and developing relationships with potential customers.
Prior to founding Chronicle, Stephen was a senior leader and advisor at X. While at X, Stephen explored the potential for a cybersecurity moonshot and developed the concept for Chronicle. Stephen’s collaboration with X grew out of his position as Executive in Residence at GV (formerly Google Ventures), where he was a resource and mentor to the entrepreneurs of the fund’s portfolio companies. Prior to joining Alphabet, Stephen was the Chief Operating Officer of Symantec. Prior to Symantec, Stephen was the President of Digital, Marketing, and Operations at Best Buy. Before Best Buy, Stephen was the Chief Information Officer and GM of Digital Ventures at Starbucks. Prior to Starbucks, Stephen held a number of IT leadership roles at Corbis, Yahoo!, CNET and Sun Microsystems.
Stephen received a Bachelor of Science in Political Science from the University of Oregon, and an MBA from San Francisco State University.
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Metis Strategy clean 28:39
Pawan Verma, Chief Information Officer and Chief Technology Officer of Foot Locker https://www.metisstrategy.com/interview/pawan-verma/ Mon, 14 May 2018 09:32:40 +0000 http://www.metisstrategy.com/stage/interview/pawan-verma/ <p>341: In this interview, Peter High and Pawan Verma discuss World Class IT Principle Four, IT and Business Partnership, and Principle Five, External Partnerships. Among the other topics they discuss include: </p> <ul> <li>Pawan’s diverse role as Global CIO/CTO, which encompasses overseeing Foot Locker’s global technology function, the digital supply chain, digital marketing and the customer experience across physical and digital touchpoints, and driving loyalty</li> <li>How Foot Locker uses customer journey mapping to activate strong signals and amplify weak signals to better understand the rapidly changing expectations of their customers</li> <li>Why machine learning and data analytics is playing an increasingly important role in enabling rapid decision making, and the ways in which the technical team of data scientists collaborates with the business</li> <li>The three foundational elements of Foot Locker’s customer loyalty strategy, which include (1) engage and earn, (2) redeem, and (3) freshness</li> <li>The customer-facing aspects of Pawan’s responsibilities, and how having end-to-end visibility enables him to find synergies, respond to customers more quickly, and serve them in a more meaningful way</li> <li>Eye on the Trends: artificial intelligence, blockchain, experiential commerce, connectivity and networks</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/pawan-verma/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/pawan-verma/">Pawan Verma, Chief Information Officer and Chief Technology Officer of Foot Locker</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 341: In this interview, Peter High and Pawan Verma discuss World Class IT Principle Four, IT and Business Partnership, and Principle Five, External Partnerships. Among the other topics they discuss include: Pawan’s diverse role as Global CIO/CTO, * Pawan’s diverse role as Global CIO/CTO, which encompasses overseeing Foot Locker’s global technology function, the digital supply chain, digital marketing and the customer experience across physical and digital touchpoints, and driving loyalty
* How Foot Locker uses customer journey mapping to activate strong signals and amplify weak signals to better understand the rapidly changing expectations of their customers
* Why machine learning and data analytics is playing an increasingly important role in enabling rapid decision making, and the ways in which the technical team of data scientists collaborates with the business
* The three foundational elements of Foot Locker’s customer loyalty strategy, which include (1) engage and earn, (2) redeem, and (3) freshness
* The customer-facing aspects of Pawan’s responsibilities, and how having end-to-end visibility enables him to find synergies, respond to customers more quickly, and serve them in a more meaningful way
* Eye on the Trends: artificial intelligence, blockchain, experiential commerce, connectivity and networks

Pawan is the Executive Vice President and Global Chief Information and Technology Officer of Foot Locker, the $7.7 billion footwear retailer with 3,310 stores in 24 countries.   As CIO and CTO, Pawan oversees the global information technology functions and infrastructure, and provide leadership and vision to align technology with strategic business initiatives. He is also responsible for digital marketing and the customer experience across touchpoints, optimizing the supply chain to meet changing customer expectations, and creating memorable experiences that promote customer loyalty.
Prior to joining Foot Locker, Pawan was Vice President of Digital and Marketing Technologies and Services Platforms at Target, where he led the eCommerce, Mobility, Cloud and API Platform teams. Before Target, Pawan spent a decade at Verizon Wireless, most recently as Senior Director of Architecture and Product Engineering.
Pawan received a Master’s of Science in Software Engineering and Computer Applications from the Government College of Engineering, Aurangabad, and an MBA in Strategy and Management Information Systems from Kent State University’s Graduate School of Management.
 
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Metis Strategy clean 38:45
Srini Koushik, Chief Information Officer and Chief Technology Officer of Magellan Health https://www.metisstrategy.com/interview/srini-koushik/ Mon, 07 May 2018 09:02:47 +0000 http://www.metisstrategy.com/stage/interview/srini-koushik/ <p>340: In this interview, Peter High and Srini Koushik discuss World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT and Business Partnership. Among the other topics they discuss include:</p> <ul> <li>An overview of Magellan’s business, including its two primary growth platforms: healthcare and pharmacy benefits management</li> <li>Magellan’s Massive Transformative Purpose of "Leading humanity to healthy, vibrant lives," and how that leads them to unconventional but extremely impactful offerings such as Magellan Complete Care, a first-of-its-kind benefits plan aimed at the seriously mentally ill in Florida, or managing specialty care</li> <li>How Srini leverages innovative organizational techniques and emerging technologies to compete with larger healthcare companies, a concept he calls Exponential IT. Some examples of this include leveraging cloud services instead of building solutions in-house, adopting platforms its employees were already familiar with such as Workplace by Facebook to reduce training needs and facilitate adoption, and building solutions for tomorrow’s technology like 5G, instead of yesterday’s technology</li> <li>How operating in a high-touch industry that requires the company to be empathetic and sensitive to the needs of its customers has shaped its approach to digital</li> <li>The unique perspective on technology that Srini has developed over his career, which includes both time at large companies like IBM, Hewlett Packard, Nationwide, as well as entrepreneurial experience as CEO of a startup</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/srini-koushik/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/srini-koushik/">Srini Koushik, Chief Information Officer and Chief Technology Officer of Magellan Health</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 340: In this interview, Peter High and Srini Koushik discuss World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT and Business Partnership. Among the other topics they discuss include: * An overview of Magellan’s business, including its two primary growth platforms: healthcare and pharmacy benefits management
* Magellan’s Massive Transformative Purpose of “Leading humanity to healthy, vibrant lives,” and how that leads them to unconventional but extremely impactful offerings such as Magellan Complete Care, a first-of-its-kind benefits plan aimed at the seriously mentally ill in Florida, or managing specialty care
* How Srini leverages innovative organizational techniques and emerging technologies to compete with larger healthcare companies, a concept he calls Exponential IT. Some examples of this include leveraging cloud services instead of building solutions in-house, adopting platforms its employees were already familiar with such as Workplace by Facebook to reduce training needs and facilitate adoption, and building solutions for tomorrow’s technology like 5G, instead of yesterday’s technology
* How operating in a high-touch industry that requires the company to be empathetic and sensitive to the needs of its customers has shaped its approach to digital
* The unique perspective on technology that Srini has developed over his career, which includes both time at large companies like IBM, Hewlett Packard, Nationwide, as well as entrepreneurial experience as CEO of a startup

Srini is Chief Technology Officer and Chief Information Officer of Magellan Health, a $3.75 billion managed healthcare company with the Massive Transformative Purpose of leading humanity to healthy, vibrant lives. As CTO/CIO, Srini leads the technology strategy and operations team to deliver innovative technology and data-enhanced products and services that improve patient outcomes.
Prior to joining Magellan Health, Srini was the President and CEO of NTT, a startup focused on building multi-sided platforms for digital business. Prior to NTT, Srini spent a short time at Hewlett Packard Enterprise as General Manager and Global Practice Leader of Strategic Enterprise Services. Prior to HPE, Srini was SVP CIO and CTO of Nationwide Insurance where he oversaw an annual IT budget of $1.2 billion. Before Nationwide, Srini spent nearly a decade at IBM Global Services.
Srini earned a Bachelor of Science degree in Physics from the University of Madras, a Master’s degree in Computer Science from the University of Bombay, and a Master’s degree in Business Administration from Ohio State University. As a lifelong learner, Srini has also received executive education on systems thinking and design thinking from Stanford University’s d.school, and clean energy and innovation from MIT’s Sloan School of Management. Srini has also completed the Executive Program at Singularity University.
 
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Metis Strategy clean 39:23
Anil Cheriyan, Former Chief Information Officer of SunTrust https://www.metisstrategy.com/interview/anil-cheriyan/ Mon, 30 Apr 2018 08:57:37 +0000 http://www.metisstrategy.com/stage/interview/anil-cheriyan/ <p>339: In this interview, Anil discussed World Class IT Principle Four, IT and Business Partnerships, Principle Five, External Partnerships, among other topics including: </p> <ul> <li>Anil’s plans after he retires from SunTrust, including traveling, continuing to serve on advisory boards for late-stage growth startups, continuing to consult and advise companies, and pursuing a board position at a public company</li> <li>How Anil came to advise growth-stage startups by developing relations during his tenure as CIO, and the ways in which startups benefit from a CIOs perspective, such as on the topics of attracting talent and pursuing revenue opportunities</li> <li>How Anil addressed SunTrust’s fragmented approach to digital by hiring business segment CTOs, a Chief Data Officer, and an enterprise-level Chief Digital Officer, all of which reported to him as CIO</li> <li>The siloed state SunTrust’s technology group was in when Anil joined, and how Anil broke those silos down over the course of a six-year transformation that implemented a new operating model to drive alignment, cost transparency, and strategic investment decisions</li> <li>The advantages Anil sees to having been a consultant earlier in his career, including gaining experience in driving change management and business alignment, as well as working closely with the leadership team at SunTrust</li> <li>SunTrust’s transition from an innovation strategy of ad hoc hackathons and collaborative office hours to a comprehensive framework that leveraged an agile way of working, a DevOps mindset, and new technologies like the cloud and AI</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/anil-cheriyan/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/anil-cheriyan/">Anil Cheriyan, Former Chief Information Officer of SunTrust</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 339: In this interview, Anil discussed World Class IT Principle Four, IT and Business Partnerships, Principle Five, External Partnerships, among other topics including: Anil’s plans after he retires from SunTrust, including traveling,
* Anil’s plans after he retires from SunTrust, including traveling, continuing to serve on advisory boards for late-stage growth startups, continuing to consult and advise companies, and pursuing a board position at a public company
* How Anil came to advise growth-stage startups by developing relations during his tenure as CIO, and the ways in which startups benefit from a CIOs perspective, such as on the topics of attracting talent and pursuing revenue opportunities
* How Anil addressed SunTrust’s fragmented approach to digital by hiring business segment CTOs, a Chief Data Officer, and an enterprise-level Chief Digital Officer, all of which reported to him as CIO
* The siloed state SunTrust’s technology group was in when Anil joined, and how Anil broke those silos down over the course of a six-year transformation that implemented a new operating model to drive alignment, cost transparency, and strategic investment decisions
* The advantages Anil sees to having been a consultant earlier in his career, including gaining experience in driving change management and business alignment, as well as working closely with the leadership team at SunTrust
* SunTrust’s transition from an innovation strategy of ad hoc hackathons and collaborative office hours to a comprehensive framework that leveraged an agile way of working, a DevOps mindset, and new technologies like the cloud and AI

Anil is the former Corporate Executive Vice President and Chief Information Officer of SunTrust Bank, having retired in March 2018 after six years with the company. While at SunTrust, Anil led a transformation effort that saw the consolidation of the company’s digital efforts, as well as the implementation of a new operating model to align IT to the business.
Prior to joining SunTrust as CIO, Anil had a long career in consulting. Anil spent over nine years as a Partner at IBM, and spent fifteen years at PWC prior to that.
Anil sits on the advisory board of several growth-stage startups including Fenergo, Mirantis, Skytap, and Tricentis.
Anil earned a Bachelor of Science degree in Electrical and Electronic Engineering from the Imperial College London, as well as a Masters of Science in Management Science and a Masters of Philosophy in Management Science, both from the Imperial College Business School.
 
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Metis Strategy clean 35:46
Toomas Hendrick Ilves, Former President of Estonia https://www.metisstrategy.com/interview/toomas-hendrick-ilves/ Mon, 23 Apr 2018 09:00:12 +0000 http://www.metisstrategy.com/stage/interview/toomas-hendrick-ilves/ <p>338: In this interview, President Ilves discussed World Class IT Principle Two, Infrastructure, and Principle Five, External Partnerships, among other topics including: </p> <ul> <li>How President Ilves’ international upbringing shaped his worldview, including the influences of growing up bilingual, being a child of refugee parents, and learning to program at a young age</li> <li>The role that President Ilves played in pushing the digitization narrative, both before he was President as part of the underground Communist resistance, as well as during his presidency</li> <li>The impact that becoming a newly independent nation around the time that the internet was exploding had on Estonia’s ability to recognize the power of a digital society, and Estonia’s early digitization efforts such as e-identity and the X-Roads distributed architecture which was implemented in 2001</li> <li>The collaboration required between the government, the private sector, and the public that was required to digitize the nation, why the private sector and general public have been more enthusiastic than the government due to the business efficiencies and personal conveniences, and how thee digital system is decoupled from politics in the mind of the Estonian people</li> <li>Estonia’s cyber-war with Russia, which was the first of its kind, and how it resulted in the creation of the NATO Center for excellence in Cyber Security, which is located in Estonia</li> <li>The features of Estonia’s e-residency program, such as being able to become an e-citizen and set up an online business registered in the European Union, and how that helps Estonia’s economy compensate despite its small geography and population</li> <li>President Ilves’ focus since leaving office, including his academic focus on threats to democracy in the digital era, and work with other nations that are interesting in emulating Estonia’s digital society</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/toomas-hendrick-ilves/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/toomas-hendrick-ilves/">Toomas Hendrick Ilves, Former President of Estonia</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> Vince Campisi, Senior Vice President Digital and Chief Information Officer https://www.metisstrategy.com/interview/vince-campisi/ Mon, 16 Apr 2018 08:58:13 +0000 http://www.metisstrategy.com/stage/interview/vince-campisi/ <p>337: In this interview, Vince discussed World Class IT Principle One, People; Principle Three, Project and Portfolio Management; Principle Four, Business and IT Partnerships; and Principle Five, External Partnerships, among other topics including: </p> <ul> <li>How United Technologies approaches IT and digital in a way that maximizes synergies</li> <li>How IT and digital are organized and governed within the organization</li> <li>How United Technologies manages offensive and defensive capabilities</li> <li>How United Technologies organizes its innovation functions into United Technologies Digital and United Technologies Research Center</li> <li>United Technologies Digital Accelerator in Dumbo Brooklyn, how priorities are set, and the unique processes they employ</li> <li>Vince’s perspective on the advantages of companies operating at scale, versus the advantages of a digitally native organization</li> <li>How United Technologies manages cybersecurity risk as an increasing number of its products are connected to the IoT</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/vince-campisi/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/vince-campisi/">Vince Campisi, Senior Vice President Digital and Chief Information Officer</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 337: In this interview, Vince discussed World Class IT Principle One, People; Principle Three, Project and Portfolio Management; Principle Four, Business and IT Partnerships; and Principle Five, External Partnerships, among other topics including:
* How United Technologies approaches IT and digital in a way that maximizes synergies
* How IT and digital are organized and governed within the organization
* How United Technologies manages offensive and defensive capabilities
* How United Technologies organizes its innovation functions into United Technologies Digital and United Technologies Research Center
* United Technologies Digital Accelerator in Dumbo Brooklyn, how priorities are set, and the unique processes they employ
* Vince’s perspective on the advantages of companies operating at scale, versus the advantages of a digitally native organization
* How United Technologies manages cybersecurity risk as an increasing number of its products are connected to the IoT

Vince is the Senior Vice President, Digital and Chief Information Officer of United Technologies Corp. (UTC), an industrial conglomerate and military contractor with over $57 billion in revenue. Since joining UTC in June of 2016, Vince has been responsible for the strategic direction of the company’s global IT operations, including the continued implementation of UTC’s digital strategies, and identifying opportunities that harness and leverage data to create value for customers and increase UTC’s operational efficiency.
Prior to joining UTC, Vince held a number of executive positions as General Electric, including most recently as Chief Operating Officer for GE Digital. Prior to the COO role, Vince was the General Manager, Cloud Services & CIO of GE Digital. Before GE Digital, Vince spent time as both the CIO & Lean Leader and CIO & Quality Leader of GE Power. Prior to GE Power, Vince was the CIO of GE Corporate.
Vince earned a Bachelor of Science in Information Systems and Marketing from the State University of New York at Albany
 
 
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Metis Strategy clean 30:12
David Bray, Executive Director of People-Centered Internet https://www.metisstrategy.com/interview/david-bray-2/ Mon, 09 Apr 2018 10:06:56 +0000 http://www.metisstrategy.com/stage/interview/david-bray-2/ <p>336: In this interview, David discussed World Class IT Principle Three, Project and Portfolio Management, Principle Five, External Partnerships, among other topics including: </p> <ul> <li>David’s work as Executive Director of the People-Centered Internet, which seeks to create demonstration projects of the internet’s ability to measurably improve people’s lives and serve as a catalyst for change</li> <li>The reason engineers are not well equipped to recognize the unintended consequences of technology, and the growing challenge as the pace of technological progress accelerates</li> <li>How David prioritizes PCIs efforts, and their current focus on rebuilding power and communications infrastructure in Puerto Rico, helping restore the identity documents of those affected by the California wildfires, and providing internet services to Native American communities</li> <li>David’s approach to developing partnerships bringing together diverse groups of positive change agents</li> <li>The advantage of David having grown his career in the government, such as learning how to thrive in a resource-constrained environment, and how to navigate multiple constituencies</li> <li>David’s experience as a Marshall Fellow in 2018, where he looks at the rise in preferences for direct democracy and mistrust of government</li> <li>How and why David engages the academic community on topics concerning the future</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/david-bray-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/david-bray-2/">David Bray, Executive Director of People-Centered Internet</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 336: In this interview, David discussed World Class IT Principle Three, Project and Portfolio Management, Principle Five, External Partnerships, among other topics including: David’s work as Executive Director of the People-Centered Internet, Former FCC CIO David Bray discusses his work as Executive Director of the People-Centered Internet, a non-profit he co-founded with internet pioneer Vint Cerf to foster global connectivity. An exponential change agent, David also shared his thoughts on why engineers are not well equipped to recognize the unintended consequences of technology, and the growing challenges we face as a society as the pace of technological progress accelerates.<br /> Metis Strategy clean 42:57 Barry Eggers, Founder and Managing Partner of Lightspeed Venture Partners https://www.metisstrategy.com/interview/barry-eggers/ Mon, 02 Apr 2018 09:00:54 +0000 http://www.metisstrategy.com/stage/interview/barry-eggers/ <p>335: In this interview, Barry discussed industry 4.0, how Lightspeed approaches investments, among other topics including:</p> <ul> <li>Industry 4.0 as the digitization of the manufacturing sector</li> <li>The core technology trends that are enabling Industry 4.0, such as connectivity and computational power, intelligence, human/machine interactions, and digital/physical conversions</li> <li>Barry’s timescale for the adoption of Industry 4.0 technologies amongst large enterprises</li> <li>The degree to which established manufacturing companies understand and are responding to the threats and opportunities presented by Industry 4.0</li> <li>How Lightspeed, as a theme-oriented venture firm, approaches investing in the Industry 4.0 space</li> <li>How Lightspeed investigates technology themes and their applicability across sectors and industries</li> <li>How Barry thinks about the security implications of new technologies such as IoT</li> <li>The differentiating factors Barry looks for when making an investment, such as the management team and core technologies</li> <li>The genesis of Lightspeed Ventures, which Barry founded in 1999</li> <li>How the partners divide up themes and determine where each will focus</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/barry-eggers/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/barry-eggers/">Barry Eggers, Founder and Managing Partner of Lightspeed Venture Partners</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 335: In this interview, Barry discussed industry 4.0, how Lightspeed approaches investments, among other topics including: Industry 4.0 as the digitization of the manufacturing sector The core technology trends that are enabling Industry 4.0,
* Industry 4.0 as the digitization of the manufacturing sector
* The core technology trends that are enabling Industry 4.0, such as connectivity and computational power, intelligence, human/machine interactions, and digital/physical conversions
* Barry’s timescale for the adoption of Industry 4.0 technologies amongst large enterprises
* The degree to which established manufacturing companies understand and are responding to the threats and opportunities presented by Industry 4.0
* How Lightspeed, as a theme-oriented venture firm, approaches investing in the Industry 4.0 space
* How Lightspeed investigates technology themes and their applicability across sectors and industries
* How Barry thinks about the security implications of new technologies such as IoT
* The differentiating factors Barry looks for when making an investment, such as the management team and core technologies
* The genesis of Lightspeed Ventures, which Barry founded in 1999
* How the partners divide up themes and determine where each will focus

Barry is a Managing Partner at Lightspeed Venture Partners, an early stage venture capital firm he co-founded in 2000 which focuses on disruptive trends in the enterprise and consumer sectors. At Lightspeed, Barry focuses on analytic platforms, cloud, IoT, networking, and emerging infrastructure. Barry currently sits on the Board of Directors of a variety of companies including Avi Networks, MapR Technology, Wearable Intelligence, and Mosaixsoft.
Prior to founding Lightspeed Venture Partners, Barry was Director of Business Development at Cisco Systems, where he developed Cisco’s initial M&A program and led many of their early acquisitions and integrations.
Barry received a Bachelor of Arts degree in Economics from the University of California, Los Angeles, and an MBA from Stanford University’s Graduate School of Business.
 
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Metis Strategy clean 26:15
Vint Cerf, 'Father of the Internet' and Chief Internet Evangelist at Google https://www.metisstrategy.com/interview/vint-cerf/ Mon, 26 Mar 2018 09:00:49 +0000 http://www.metisstrategy.com/stage/interview/vint-cerf/ <p>334: In this interview, Vint discussed World Class IT Principle Two, Infrastructure, and Principle Five, External Partnerships. Among the topics discussed include: </p> <ul> <li>Vint’s early work pioneering what would become the internet, including his time at UCLA, Stanford, and DAPRA</li> <li>Early milestones that hinted at the vast implications of/commercialization potential for the internet, such as networked electronic mail, document production and sharing, hyperlinking, web browser, and eventually, the iPhone</li> <li>The internet as the common thread unifying Vint’s work across his many spheres of influence, such as academia, the public sector, the private sector, and not-for-profits</li> <li>Vint’s role as Google’s Chief Internet Evangelist, where he works with developing economies to create the conditions for internet infrastructure to be built</li> <li>The unintended consequences of the global infrastructure that is the internet, such as misinformation and spam, and why international policy collaboration is a necessary part of the solution</li> <li>Vint’s work as Chairman of the People Centered Internet (PCI), which focuses on materially improving the value of the internet to the growing, connected population. For example, PCI may ensure information is available in local languages, or promote services that improve economic stability, safety, or health.</li> <li>How recent natural disasters such as the California wildfires and hurricanes in the Caribbean have led PCI’s to also focus on the role of internet infrastructure in disaster relief</li> <li>The double-edged sword of technology, and the responsibility that engineers have to consider the ethical implications of the technology they are developing</li> <li><b>Eye on the trends:</b> cyber-physical systems, making IoT ecosystem a safe and trusted environment</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/vint-cerf/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/vint-cerf/">Vint Cerf, 'Father of the Internet' and Chief Internet Evangelist at Google</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 334: In this interview, Vint discussed World Class IT Principle Two, Infrastructure, and Principle Five, External Partnerships. Among the topics discussed include: Vint’s early work pioneering what would become the internet,
* Vint’s early work pioneering what would become the internet, including his time at UCLA, Stanford, and DAPRA
* Early milestones that hinted at the vast implications of/commercialization potential for the internet, such as networked electronic mail, document production and sharing, hyperlinking, web browser, and eventually, the iPhone
* The internet as the common thread unifying Vint’s work across his many spheres of influence, such as academia, the public sector, the private sector, and not-for-profits
* Vint’s role as Google’s Chief Internet Evangelist, where he works with developing economies to create the conditions for internet infrastructure to be built
* The unintended consequences of the global infrastructure that is the internet, such as misinformation and spam, and why international policy collaboration is a necessary part of the solution
* Vint’s work as Chairman of the People Centered Internet (PCI), which focuses on materially improving the value of the internet to the growing, connected population. For example, PCI may ensure information is available in local languages, or promote services that improve economic stability, safety, or health.
* How recent natural disasters such as the California wildfires and hurricanes in the Caribbean have led PCI’s to also focus on the role of internet infrastructure in disaster relief
* The double-edged sword of technology, and the responsibility that engineers have to consider the ethical implications of the technology they are developing
* Eye on the trends: cyber-physical systems, making IoT ecosystem a safe and trusted environment

Vint is currently Google’s Chief Internet Evangelist, a flexible role that allows him to support the development and continued spread of the Internet, as well as the Chairman of the People-Centered Internet (PCI), an organization he co-founded to ensure that internet access brings measurable benefits to the world.
Vint has received numerous awards for his contributions to the Internet, including the US Presidential Medal of Freedom (awarded by President Clinton), US National Medal of Technology (awarded by President Bush), the Queen Elizabeth Prize for Engineering, the ACM Turing Award, the Prince of Asturias Award, the Charles Stark Draper award, Officer of the Legion d’Honneur, among many others. Vint has received honorary degrees from 29 academic institutions around the world.
Vint received a Bachelor of Science in Mathematics from Stanford University, a Master of Science degree and Ph.D. Computer Science from UCLA.
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Metis Strategy clean 43:45
Naresh Shanker, Chief Information Officer of HP Inc. https://www.metisstrategy.com/interview/naresh-shanker-2/ Mon, 19 Mar 2018 09:00:59 +0000 http://www.metisstrategy.com/stage/interview/naresh-shanker-2/ <p>333: In this interview, Naresh discussed World Class IT Principle Two, Infrastructure, Principle Three, Project and Portfolio Management, and Principle Four, IT and Business Partnerships. Among the topics discussed include:</p> <ul> <li>The way in which Naresh approached separating HP into HP Inc. and HP Enterprise, including the process he used to define the scope and the five-year roadmap he implemented to transform the company’s focus from hardware transactions to software contracts.</li> <li>The IT changes necessary to complete in the on-demand technology economy, such as moving from systems of record to systems of engagement</li> <li>How they transformed back-office and front-office operations to create a digital experience</li> <li>How they align IT strategy and the business strategy, and the process for developing business cases for where to invest</li> <li>Focus areas for HP Inc. going forward</li> <li>How they re-engineered the CRM system to transform the customer experience</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/naresh-shanker-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/naresh-shanker-2/">Naresh Shanker, Chief Information Officer of HP Inc.</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 333: In this interview, Naresh discussed World Class IT Principle Two, Infrastructure, Principle Three, Project and Portfolio Management, and Principle Four, IT and Business Partnerships. Among the topics discussed include: -
* The way in which Naresh approached separating HP into HP Inc. and HP Enterprise, including the process he used to define the scope and the five-year roadmap he implemented to transform the company’s focus from hardware transactions to software contracts.
* The IT changes necessary to complete in the on-demand technology economy, such as moving from systems of record to systems of engagement
* How they transformed back-office and front-office operations to create a digital experience
* How they align IT strategy and the business strategy, and the process for developing business cases for where to invest
* Focus areas for HP Inc. going forward
* How they re-engineered the CRM system to transform the customer experience

Naresh is the Chief Information Officer of HP, Inc., a $52 billion company focused on printing, personal systems, and 3D additive manufacturing, which some refer to as the founding company of Silicon Valley. As CIO, Naresh leads HP global IT strategy and operations, and is responsible for application development, data management, technology infrastructure, cyber and product security, data center operations, and telecommunication networks.
Prior to becoming CIO of HP, Naresh was the CIO of HP’s Printing and Personal Systems Group. Prior to HP, he was the CIO of Palm Computing Inc. Earlier in his career, Naresh held various IT leadership roles at Agilent Technologies and HP’s Medical Products Group.
Naresh earned a Bachelor of Science degree in Computer Science and an MBA, both from the Illinois Institute of Technology in Chicago.
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Metis Strategy clean 35:10
Brad Strock, Chief Information Officer of PayPal https://www.metisstrategy.com/interview/brad-strock/ Mon, 12 Mar 2018 14:00:48 +0000 http://www.metisstrategy.com/stage/interview/brad-strock/ <p>332: In this interview, Brad discussed World Class IT Principle Three, Project and Portfolio Management, and Principle Five, External Partnerships. Among the topics discussed include: </p> <ul> <li>An overview of PayPal’s business, as well as Brad’s purview as CIO</li> <li>PayPal’s transformation into a more customer-centric company, such as giving customers more choices of funding vehicles</li> <li>How PayPal has successfully navigated the shift to mobile, resulting in a 50 percent increase in mobile payment volume in 2017</li> <li>The top priorities that Brad is focused on, including security, stability, strategically enabling the company’s business strategy, and improving the company’s ability to effectively collaborate</li> <li>Brad’s experience going from Bank of America, a traditional finance organization, to PayPal, one of the first digitally native companies in the finance space</li> <li>Brad’s career path, including his path from engineer to finance industry to technology executive</li> <li>Eye on the Trends: financial inclusion of the over 2 billion people globally without financial services, AI/ML/process robotics</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/brad-strock/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/brad-strock/">Brad Strock, Chief Information Officer of PayPal</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 332: In this interview, Brad discussed World Class IT Principle Three, Project and Portfolio Management, and Principle Five, External Partnerships. Among the topics discussed include: An overview of PayPal’s business,
* An overview of PayPal’s business, as well as Brad’s purview as CIO
* PayPal’s transformation into a more customer-centric company, such as giving customers more choices of funding vehicles
* How PayPal has successfully navigated the shift to mobile, resulting in a 50 percent increase in mobile payment volume in 2017
* The top priorities that Brad is focused on, including security, stability, strategically enabling the company’s business strategy, and improving the company’s ability to effectively collaborate
* Brad’s experience going from Bank of America, a traditional finance organization, to PayPal, one of the first digitally native companies in the finance space
* Brad’s career path, including his path from engineer to finance industry to technology executive
* Eye on the Trends: financial inclusion of the over 2 billion people globally without financial services, AI/ML/process robotics

Brad is the CIO of PayPal, a Fortune 300 company that is transforming the world of global payments, commerce, and how individuals access financial services. As CIO, Brad is responsible for contributing to PayPal’s ten year revenue growth rate, leading the transformation of technology functions for PayPal’s global operations, and transforming how technology can enable a large global workforce to operate with the speed and flexibility of a startup. Brad also led PayPal’s IT separation from eBay, successfully completing the effort in less than 9 months despite outside expert estimates of two years. Brad leads a team of over 1,400 in providing both IT functions and product development for operations that support a global enterprise operating in over 200 markets, 24 languages, and 65 locations.
Prior to PayPal, Brad held several senior executive roles at Bank of America, including leading the Next Generation Payments and Commerce team. Prior to Bank of America, Brad led the creation of a new rewards platform at JP Morgan Chase that has delivered innovative new credit card products propelling growth. Brad’s early career spanned a wide range of strategy and financial roles including M&A work, turnarounds, and strategic planning roles.
Brad received a Bachelor of Science degree in Mechanical Engineering from Purdue University, as well as an MBA from Purdue’s Krannert School of Management.
Brad holds several patents, is a frequent speaker at business and technology forums, and has authored numerous articles on innovation. In 2018, Brad joined the Board of Elevate.
I recently caught up with Brad by phone from his office in San Jose, California, and our conversation covered World Class IT Principle Three, Product and Portfolio Management, as Brad discussed how he prioritizes initiatives across the themes of security, stability, and strategic initiatives to enable the company’s business strategy; and Principle Five, External Partnerships, as Brad shared how he collaborates with customers to create a tight feedback loop for product improvements. We also discussed PayPal’s successful transition to mobile, Brad’s career path, among other topics.
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Metis Strategy clean 24:51
Manjit Singh, Chief Information Officer of The Clorox Company https://www.metisstrategy.com/interview/manjit-singh/ Mon, 05 Mar 2018 09:03:01 +0000 http://www.metisstrategy.com/stage/interview/manjit-singh/ <p>331: In this interview, Manjit discussed World Class IT Principle One, People, and World Class IT Principle Four, IT and Business Partnerships. Among the topics discussed include: </p> <ul> <li>Clorox’s increasing focus on developing direct relationships with the end-customer, and the ways in which this is enabled such as enhanced understanding of the customer journey through digital marketing as well as direct shipping enabled through supply chain efficiencies</li> <li>The techniques Clorox uses to build consumer journey maps, and the ways in which their brands use the consumer journey maps to determine how and where to engage</li> <li>The ways in which IT immerses itself in the day-to-day operations of different groups so that they can better understand their challenges and thus better serve them</li> <li>Clorox’s focus on data and analytics, and the focus on helping groups find the right data sets rather than just analyzing as much data as possible</li> <li>How and why the IT team has gotten involved in new product innovation, especially in the early stages</li> <li>The skill mix changes required for Clorox to reach its goals, and the ways in which they bring in people with new skills or perspective</li> <li><b>Eye on the Trends:</b> AI/ML, Agile, DevOps, IoT, Connectivity</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/manjit-singh/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/manjit-singh/">Manjit Singh, Chief Information Officer of The Clorox Company</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 331: In this interview, Manjit discussed World Class IT Principle One, People, and World Class IT Principle Four, IT and Business Partnerships. Among the topics discussed include: Clorox’s increasing focus on developing direct relationships with t...
* Clorox’s increasing focus on developing direct relationships with the end-customer, and the ways in which this is enabled such as enhanced understanding of the customer journey through digital marketing as well as direct shipping enabled through supply chain efficiencies
* The techniques Clorox uses to build consumer journey maps, and the ways in which their brands use the consumer journey maps to determine how and where to engage
* The ways in which IT immerses itself in the day-to-day operations of different groups so that they can better understand their challenges and thus better serve them
* Clorox’s focus on data and analytics, and the focus on helping groups find the right data sets rather than just analyzing as much data as possible
* How and why the IT team has gotten involved in new product innovation, especially in the early stages
* The skill mix changes required for Clorox to reach its goals, and the ways in which they bring in people with new skills or perspective
* Eye on the Trends: AI/ML, Agile, DevOps, IoT, Connectivity

Manjit is the SVP and CIO of The Clorox Company, a consumer packaged goods company with $6 billion in revenue. As CIO, Manjit is responsible for the company’s information technology organization and directing the company’s strategic technology initiatives. Manjit is also on the Clorox Executive Committee.
Manjit joined The Clorox Company in November 2014. Prior to joining The Clorox Company, Manjit led the industry solutions group at Box Inc., where he was responsible for aligning strategies with key customers across different industries. Prior to Box Inc, Manjit served as CIO for Las Vegas Sands, and was CIO of Chiquita Brand International before that. Manjit served as a regional CIO for Gillette in Singapore. Early in his career, Manjit worked for Procter & Gamble, where he pioneered the company’s digital marketing footprint and set up early e-commerce capabilities.
Manjit received a Bachelor of Science degree in mathematics and computer science from the State Univeristy of New York at Binghamton and a Master of Science degree in computer science from Indiana University.
Manjit is an Advisory Board Member at several organizations including Greylock Partners, DocuSign, CipherCloud, among others.
I recently caught up with Manjit by phone from his office in Oakland, California, and our conversation covered World Class IT Principle One, People, as Manjit discussed the importance of upgrading Clorox’s skill mix by bringing in people with new skills and perspectives from both inside and outside the CPG industry; and Principle Four, IT and Business Partnerships, as Manjit highlighted IT’s central position in Clorox, and the ways in which they collaborate with various departments to connect dots and identify opportunities that others may have missed.
 
 
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Metis Strategy clean 28:51
Denis Robitaille and Gill Haus, Chief Information Officer of World Bank Group and Direct Bank CIO at Capital One https://www.metisstrategy.com/interview/denis-robitaille-and-gill-haus/ Mon, 26 Feb 2018 09:00:54 +0000 http://www.metisstrategy.com/stage/interview/denis-robitaille-and-gill-haus/ <p>330: Among the topics discussed with Denis and Gill include: </p> <ul> <li>The role of technology in advancing the World Bank Group’s mission, and how it goes about exploring how it can leverage emerging technologies</li> <li>How Capital One is balancing the need to explore and leverage new technologies with the reality of its legacy systems</li> <li>The rationale, key activities, and challenges around both organizations’ migration to the cloud</li> <li>The World Bank’s transition from waterfall development to agile development</li> <li>The value WBG sees in blockchain, and some of the proof of concepts they are exploring in their blockchain-focused innovation lab such as land titles and remittances</li> <li>The implications of blockchain in the financial services industry, especially regarding the security benefits</li> <li>How large organizations can facilitate trust with their customers, and the challenges of competing  with consumer-focused technology companies</li> <li>The challenges facing the WBG ITS department, such as budget cuts and expectation to deliver more results with less resources</li> <li>Gill’s perspective on Capital One’s innovation lab, such as the way in which it is organized, its impact on attracting talent, and some of the innovations that have come out of the lab</li> <li><b>Eye on the trends:</b> artificial intelligence, voice interfaces, and cognitive insights</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/denis-robitaille-and-gill-haus/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/denis-robitaille-and-gill-haus/">Denis Robitaille and Gill Haus, Chief Information Officer of World Bank Group and Direct Bank CIO at Capital One</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 330: Among the topics discussed with Denis and Gill include: The role of technology in advancing the World Bank Group’s mission, and how it goes about exploring how it can leverage emerging technologies
* The role of technology in advancing the World Bank Group’s mission, and how it goes about exploring how it can leverage emerging technologies
* How Capital One is balancing the need to explore and leverage new technologies with the reality of its legacy systems
* The rationale, key activities, and challenges around both organizations’ migration to the cloud
* The World Bank’s transition from waterfall development to agile development
* The value WBG sees in blockchain, and some of the proof of concepts they are exploring in their blockchain-focused innovation lab such as land titles and remittances
* The implications of blockchain in the financial services industry, especially regarding the security benefits
* How large organizations can facilitate trust with their customers, and the challenges of competing  with consumer-focused technology companies
* The challenges facing the WBG ITS department, such as budget cuts and expectation to deliver more results with less resources
* Gill’s perspective on Capital One’s innovation lab, such as the way in which it is organized, its impact on attracting talent, and some of the innovations that have come out of the lab
* Eye on the trends: artificial intelligence, voice interfaces, and cognitive insights

Denis is the VP of Information and Technology Solutions (ITS) and CIO of the World Bank Group, an international organization and development bank focused on the twin goals of ending extreme Poverty by 2030 and boosting shared prosperity for the bottom 40 percent of population in every country. As CIO, Denis manages the World Bank Group’s information management and information technology portfolio, which is tightly linked with the institutions’ overall strategic direction.
Denis joined the World Bank in 1998, where he has held a variety of leadership positions before ascending to the CIO role.
Denis has a degree in Civil Engineering from Laval University.
Gill Haus is SVP Retail and Direct Bank CIO at Capital One, a Fortune 100 company with $25.5 billion in revenue. At Capital One, Gill is responsible for building and sustaining an innovative technology organization while fostering a culture of excellence in software engineering, all in pursuit of Capital One’s strategic mission.
Gill joined Capital One in January 2016 and has held a variety of leadership roles, most recently as Managing VP Retail and Direct Bank CIO. Prior to Capital One, Gill had technology executive positions at AOL, Curb, and at PayPal.
Gill received a Bachelors in Information Systems from the University of Maryland.
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Metis Strategy clean 49:46
Theodor Forselius and Larry Sanger, Chief Executive Officer and Chief Information Officer of Everipedia https://www.metisstrategy.com/interview/theodor-forselius-and-larry-sanger/ Mon, 19 Feb 2018 12:20:48 +0000 http://www.metisstrategy.com/stage/interview/theodor-forselius-and-larry-sanger/ <p>329: Among the topics discussed with Larry and Theador include: </p> <ul> <li>The genesis of, and vision for Everipedia, including the company’s unique business model and its plans for growth</li> <li>The differences between Wikipedia and Everipedia, such as unrestricted topics and blockchain infrastructure</li> <li>The benefits of building Everipedia on the blockchain, such as self-governance, immutability, incentivizing contributions, among others</li> <li>Everipedia’s forthcoming cryptocurrency token, IQ, and how it enables self-governance and incentives contributions by aligning the interests of editors with the overall success of the site</li> <li>How the peer-to-peer hosting, rather than central hosting, enables Everipedia to provide access to information even in countries that typically censor free speech</li> <li>Larry’s outlook on the future of blockchain and implications for the enterprise</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/theodor-forselius-and-larry-sanger/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/theodor-forselius-and-larry-sanger/">Theodor Forselius and Larry Sanger, Chief Executive Officer and Chief Information Officer of Everipedia</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 329: Among the topics discussed with Larry and Theador include: The genesis of, and vision for Everipedia, including the company’s unique business model and its plans for growth The differences between Wikipedia and Everipedia,
* The genesis of, and vision for Everipedia, including the company’s unique business model and its plans for growth
* The differences between Wikipedia and Everipedia, such as unrestricted topics and blockchain infrastructure
* The benefits of building Everipedia on the blockchain, such as self-governance, immutability, incentivizing contributions, among others
* Everipedia’s forthcoming cryptocurrency token, IQ, and how it enables self-governance and incentives contributions by aligning the interests of editors with the overall success of the site
* How the peer-to-peer hosting, rather than central hosting, enables Everipedia to provide access to information even in countries that typically censor free speech
* Larry’s outlook on the future of blockchain and implications for the enterprise

Everipedia is a wiki-based online encyclopedia that is the largest in the English language. Everipedia leverages blockchain technology to incentivize content generation and ensure democratized access to information.
Theodor co-founded Everipedia in 2014. Prior to that, he was the creator of social gaming networks Hello and Mobafy, and was a web developer at Swedish advertising agency NOGA.
Larry is the CIO of Everipedia and has been focused on developing Everipedia’s blockchain network since joining in December 2016. Larry co-founded Wikipedia with Jimmy Wales in 2001. Larry also taught philosophy at Ohio State University as a visiting professor. Larry received a Bachelor of Arts in Philosophy from Reed College and a Ph.D. in Philosophy from Ohio State University.
I recently caught up with Theodor and Larry by phone from their office in Los Angeles, California, and our conversation the genesis of and vision for Everipedia, the company’s unique use of blockchain and the value it provides, the key differences between Everipedia and Wikipedia, among a variety of other topics.
 
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Metis Strategy clean 42:57
Melanie Kalmar, Chief Information Officer of Dow https://www.metisstrategy.com/interview/melanie-kalmar/ Mon, 12 Feb 2018 09:00:47 +0000 http://www.metisstrategy.com/stage/interview/melanie-kalmar/ <p>328: In this interview, Melanie Kalmar discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>An overview of Melanie’s responsibilities, including cybersecurity, digital transformation, infrastructure, corporate facilities, DOW services business, among others</li> <li>DOW’s digital transformation initiatives, including their focus on improving the employee experience through procedure automation and voice-based data collection, as well as their efforts to transform the customer experience</li> <li>The future of work and how facilities and technology can work in tandem to make employees happier and more productive</li> <li>Melanie’s “dual horizon” approach to using the mega-merger between Dow and Dupont as an opportunity to fundamentally rethink the approach to IT and digital</li> <li>Dow’s Diamonds Systems Solutions group (DSS), which brings together cross-functional teams to break down silos within the company</li> <li>Melanie’s experience as a female CIO, and what can be done to encourage girls and women to enter STEM fields</li> <li><b>Eye on the trends:</b> blockchain, artificial intelligence/machine learning, the boundaryless organization</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/melanie-kalmar/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/melanie-kalmar/">Melanie Kalmar, Chief Information Officer of Dow</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 328: In this interview, Melanie Kalmar discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships.
* An overview of Melanie’s responsibilities, including cybersecurity, digital transformation, infrastructure, corporate facilities, DOW services business, among others
* DOW’s digital transformation initiatives, including their focus on improving the employee experience through procedure automation and voice-based data collection, as well as their efforts to transform the customer experience
* The future of work and how facilities and technology can work in tandem to make employees happier and more productive
* Melanie’s “dual horizon” approach to using the mega-merger between Dow and Dupont as an opportunity to fundamentally rethink the approach to IT and digital
* Dow’s Diamonds Systems Solutions group (DSS), which brings together cross-functional teams to break down silos within the company
* Melanie’s experience as a female CIO, and what can be done to encourage girls and women to enter STEM fields
* Eye on the trends: blockchain, artificial intelligence/machine learning, the boundaryless organization

Melanie is the CIO of Dow, the world’s largest chemical company with revenue exceeding $48 billion. As CIO, Melanie has developed and implemented a strategy for IT, business process solutions and analytics, and spearheaded the company’s digital transformation efforts. She also has global responsibility for Cyber Security and Risk Management, Reporting & Advanced Analytics, Facilities Management, and the Dow Services Business.
Melanie joined Dow in January 1987 in Research Information Systems in Midland, Michigan. In 1990 she moved to the corporate Information Systems group where she held progressive leadership roles across many areas of IT. In 1996, she relocated to open the Southfield, Michigan office, launching the strategic IT partnership between Dow and Accenture. She returned to Midland in 2004.
Melanie received a Bachelor of Science degree in Management Information Systems from Central Michigan University and completed the Executive Education Program at Babson College and the Thunderbird International Leadership Program in Phoenix, Arizona.
 
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Metis Strategy clean 42:02
Dinu Parel, Chief Information Officer of Dover Corporation https://www.metisstrategy.com/interview/dinu-parel/ Mon, 05 Feb 2018 09:00:47 +0000 http://www.metisstrategy.com/stage/interview/dinu-parel/ <p>327: In this interview, Dinu Parel discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Three, Project and Portfolio Management, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>An overview of Dover Corporation and its structure, including its four diverse business segments - Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment</li> <li>How IT is organized, including Dinu’s efforts to establish the enterprise IT function to provide strategy, governance, and shared services to the traditionally decentralized, operating business-based IT</li> <li>Dinu’s experience as Dover’s first-ever CIO, and the rationale behind Dover creating a CIO role after 60 years without one</li> <li>How Dinu finds the right balance between standardization at the enterprise level and customization at the business-unit level, including standardization priorities such as security and infrastructure</li> <li>Which efforts Dinu has prioritized, such as high enterprise risk, modernizing infrastructure, people, and governance</li> <li>Dinu’s current strategic priorities, and his focus on transforming IT from a focus on back-office support to becoming a leader in business growth and innovation</li> <li><strong>Eye on the Trends:</strong> blockchain</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/dinu-parel/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/dinu-parel/">Dinu Parel, Chief Information Officer of Dover Corporation</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 327: In this interview, Dinu Parel discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Three, Project and Portfolio Management, and World Class IT Principle Four,
* An overview of Dover Corporation and its structure, including its four diverse business segments – Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment
* How IT is organized, including Dinu’s efforts to establish the enterprise IT function to provide strategy, governance, and shared services to the traditionally decentralized, operating business-based IT
* Dinu’s experience as Dover’s first-ever CIO, and the rationale behind Dover creating a CIO role after 60 years without one
* How Dinu finds the right balance between standardization at the enterprise level and customization at the business-unit level, including standardization priorities such as security and infrastructure
* Which efforts Dinu has prioritized, such as high enterprise risk, modernizing infrastructure, people, and governance
* Dinu’s current strategic priorities, and his focus on transforming IT from a focus on back-office support to becoming a leader in business growth and innovation
* Eye on the Trends: blockchain

Dinu is Vice President and Chief Information Officer of Dover Corporation, a highly diversified, $7 billion industrial manufacturing company with business segments focused on energy, engineered systems, fluids, and refrigeration & food. Since joining Dover Corporation in June 2016 as the company’s first-ever CIO, Dinu has been responsible for Dover’s global IT strategy, cyber security, shared services including infrastructure and enterprise applications, overall IT function leadership and governance. Dinu joined Dover Corporation from Baker Hughes, where he was a Senior Director or IT and IT Integration Lead. Before joining Baker Hughes, Dinu led multiple teams and projects at BMC Software and Accenture. Dinu received his Master’s and Bachelor’s degree in Computer Engineering from Stevens Institute of Technology, and an MBA from the Jones School of Business at Rice University. Dinu servers as a board member for several non-profit organizations, including Make-A-Wish Foundation and Chicago Cares.
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Metis Strategy clean 25:32
Steve Phillpott, Chief Information Officer of Western Digital https://www.metisstrategy.com/interview/steve-phillpott/ Mon, 29 Jan 2018 09:00:22 +0000 http://www.metisstrategy.com/stage/interview/steve-phillpott/ <p>326: In this interview, Steve Phillpott discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Three, Project and Portfolio Management, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>How Steve used the multibillion-dollar acquisitions of HGST and SanDisk as an opportunity to transform Western Digital’s systems, processes, and technologies and lay the foundation for the company to scale</li> <li>The journey of integrating 3000+ applications, and specifically the importance of focusing first on putting communications and collaboration tools in place to enhance the speed and efficiency with which the organization can move forward</li> <li>How the focus on good governance has allowed them to build out program work streams and application roadmaps around ERP, Human Capital Management, PLM, among others</li> <li>How Steve set up change management programs within each workstream to ensure that the users can adapt to the new technology at the same rate it is implemented</li> <li>The criteria Steve uses to prioritize the integration effort</li> <li>Western Digital’s Predictive Analytics as a Service offering and how Steve created a big data platform that is flexible enough to support users at all maturity levels across the business</li> <li>How Western Digital leverages on-premise and cloud-based CPU and GPU high-performance computing clusters to run massive engineering simulations that greatly improve speed to market as well as reduce the cost of development</li> <li><b>Eye on the trends</b>: artificial intelligence and machine learning, and the industrial IoT</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/steve-phillpott/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/steve-phillpott/">Steve Phillpott, Chief Information Officer of Western Digital</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 326: In this interview, Steve Phillpott discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Three, Project and Portfolio Management, World Class IT Principle Four,
* How Steve used the multibillion-dollar acquisitions of HGST and SanDisk as an opportunity to transform Western Digital’s systems, processes, and technologies and lay the foundation for the company to scale
* The journey of integrating 3000+ applications, and specifically the importance of focusing first on putting communications and collaboration tools in place to enhance the speed and efficiency with which the organization can move forward
* How the focus on good governance has allowed them to build out program work streams and application roadmaps around ERP, Human Capital Management, PLM, among others
* How Steve set up change management programs within each workstream to ensure that the users can adapt to the new technology at the same rate it is implemented
* The criteria Steve uses to prioritize the integration effort
* Western Digital’s Predictive Analytics as a Service offering and how Steve created a big data platform that is flexible enough to support users at all maturity levels across the business
* How Western Digital leverages on-premise and cloud-based CPU and GPU high-performance computing clusters to run massive engineering simulations that greatly improve speed to market as well as reduce the cost of development
* Eye on the trends: artificial intelligence and machine learning, and the industrial IoT

Steve is the SVP and CIO of Western Digital Corporation, which, with $19 billion in revenue, is one of the largest computer data storage companies in the world. As CIO, Steve has overseen the integration of three multi-billion-dollar Fortune 500 companies into a single Fortune 100 company, following Western Digital’s acquisitions of HGST and SanDisk.
Steve came to Western Digital through its acquisition of HGST were he was CIO at the time. Prior to that, Steve spent five years as CIO of Amylin Pharmaceuticals, where he implemented a three-year IT strategic plan and reduced IT spend by 50%. Before Amylin, Steve was the CIO of Provide Commerce. Prior to his ascension to the CIO role, Steve was the VP of IT at Invitogren, and at Anvent/Memec before that. Steve was the Director of IT at a number of companies, including Gateway, Qualcomm, ADC Wireless, NextWave, and Applied Digital Access.
Steve received a Bachelor’s of Science in Engineering from the United States Naval Academy and an MBA (Technology Management) from the University of Phoenix.
 
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Metis Strategy clean 38:28
Diane Schwarz, VP and Chief Information Officer of Textron Inc. https://www.metisstrategy.com/interview/diane-schwarz/ Mon, 22 Jan 2018 09:00:55 +0000 http://www.metisstrategy.com/stage/interview/diane-schwarz/ <p>325: In this interview, Diane Schwarz discusses World Class IT Principle One, People, World Class IT Principle Three, Project & Portfolio Management, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>How IT is structured within Textron, and how dual reporting structures are used to enable business-unit IT and enterprise-level IT effectively collaborate</li> <li>The criteria that business units use to find a balance between shared services and specialized solutions</li> <li>How Diane’s strategic plan – which focuses on (1) advancing the business, (2) making IT easy, (3) protecting the enterprise, and (4) succeeding with talent – keeps the business units moving in a coordinating direction while allowing variability for specific strategies</li> <li>How Diane uses ideation events and hackathons to drive innovation across the business and provide the environment for employees to grow outside of their comfort zone</li> <li>How IT is made easy by emphasizing communication and maintaining comprehensive knowledge bases on IT tools</li> <li>Diane’s career progression, and why she advises aspiring CIOs to gain experience both inside and outside of IT</li> <li><b>Eye on the trends:</b> the diffusion of technology through all business functions, and machine learning and artificial intelligence</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/diane-schwarz/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/diane-schwarz/">Diane Schwarz, VP and Chief Information Officer of Textron Inc.</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 325: In this interview, Diane Schwarz discusses World Class IT Principle One, People, World Class IT Principle Three, Project & Portfolio Management, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five,
* How IT is structured within Textron, and how dual reporting structures are used to enable business-unit IT and enterprise-level IT effectively collaborate
* The criteria that business units use to find a balance between shared services and specialized solutions
* How Diane’s strategic plan – which focuses on (1) advancing the business, (2) making IT easy, (3) protecting the enterprise, and (4) succeeding with talent – keeps the business units moving in a coordinating direction while allowing variability for specific strategies
* How Diane uses ideation events and hackathons to drive innovation across the business and provide the environment for employees to grow outside of their comfort zone
* How IT is made easy by emphasizing communication and maintaining comprehensive knowledge bases on IT tools
* Diane’s career progression, and why she advises aspiring CIOs to gain experience both inside and outside of IT
* Eye on the trends: the diffusion of technology through all business functions, and machine learning and artificial intelligence

Diane is Executive Vice President and Chief Information Officer of Textron Inc., a $13.8 billion aerospace, defense, and industrial conglomerate that owns well-known brands such as Bell Helicopter and Cessna. Diane has been CIO for nearly five years and is responsible for managing the business unit CIOs and directing the day-to-day activities of Textron Information Services (TIS), including TIS executive staff. Diane oversees Textron’s Information Management Council and manages Textron’s information technology supplier and outsourcing relationships.
Prior to becoming CIO of Textron Inc., Diane was VP and CIO of Textron Systems, one of Textron Inc’s many business units. Diane joined Textron in 2007 as the Director of IT Services and Support for Bell Helicopter. During her five years at Bell Helicopter, Diane expanded her focus into areas encompassing business application technologies and special projects focused on modernizing technology systems. Prior to joining Textron, Diane was VP of Information Services at Sonitrol. Prior to Sonitrol, Diane was SAP Program Manager for Honeywell Defense & Space. Before Honeywell, Diane spent five years as CIO of Ultrak. Earlier in her career, Diane was a manager at Ernst & Young.
Diane received a Bachelors of Science in mechanical engineering from the University of Notre Dame, and an M.B.A. from the University of Chicago Booth School of Business.
 
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Metis Strategy clean 30:06
Taavi Kotka, former CIO of Estonia https://www.metisstrategy.com/interview/taavi-kotka/ Mon, 15 Jan 2018 09:00:36 +0000 http://www.metisstrategy.com/stage/interview/taavi-kotka/ <p>324: In this interview, Taavi Kotka discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The conditions that enabled Estonia’s transformation into the world’s most advanced digital society</li> <li>Taavi’s transition from CEO of one of the largest software development companies in the Baltic states to Estonian Government CIO, as well as some of the early projects he led</li> <li>How blockchain technology can provide an extra layer of data security</li> <li>How Estonia reduces friction for citizens by using regulation to encourage data sharing between government entities</li> <li>The ways in which digital technology improves efficiency and simplifies life for Estonian citizens in areas such as healthcare, banking, taxes, education, voting, law enforcement, among others</li> <li>How giving citizens control over their data creates a self-enforcing mechanism that protects privacy and provides security</li> <li>The genesis of Estonia’s e-Residency program, and how it allows Estonia to grow its economy without relying on increased birth rates or immigration</li> <li>Taavi’s view on the disruption of government and the future of digital society</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/taavi-kotka/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/taavi-kotka/">Taavi Kotka, former CIO of Estonia</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 324: In this interview, Taavi Kotka discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include: -
* The conditions that enabled Estonia’s transformation into the world’s most advanced digital society
* Taavi’s transition from CEO of one of the largest software development companies in the Baltic states to Estonian Government CIO, as well as some of the early projects he led
* How blockchain technology can provide an extra layer of data security
* How Estonia reduces friction for citizens by using regulation to encourage data sharing between government entities
* The ways in which digital technology improves efficiency and simplifies life for Estonian citizens in areas such as healthcare, banking, taxes, education, voting, law enforcement, among others
* How giving citizens control over their data creates a self-enforcing mechanism that protects privacy and provides security
* The genesis of Estonia’s e-Residency program, and how it allows Estonia to grow its economy without relying on increased birth rates or immigration
* Taavi’s view on the disruption of government and the future of digital society

Taavi is the former CIO of the Estonian Government, which is widely recognized as the most advanced digital society in the world. As CIO, Taavi was the driving force behind many of Estonia’s e-government innovations such as its e-Residency program, which, just two years after launch, offers a transnational digital identity to over 20,000 e-Residents worldwide.
Prior to his four-year term as the Estonian Government CIO, Taavi was the CEO of Nortal (previously Webmedia), one of the largest software development companies in the Baltic States. Taavi was one of Webmedia’s founding members and served as its Chief Development Officer and Managing Director prior to becoming CEO. Taavi serves as Special Advisor to the European Commissioner for Digital Single Market, advising on issues regarding digital single market issues and e-governance. Taavi was named Estonian Entrepreneur of the year in 2011 by Ernst & Young, the European CIO of the year in 2014 by ICT Spring, and the 12th brightest business mind in North-Europe in 2016 by the Nordic Business Forum.
Taavi obtained a Master of Science in Engineering from Tallinn University of Technology, and a Bachelor of Science in Engineering and Information Technology from the University of Tartu.
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Metis Strategy clean 52:50
Jody Davids, SVP and CIO of PepsiCo https://www.metisstrategy.com/interview/jody-davids/ Mon, 08 Jan 2018 09:00:02 +0000 http://www.metisstrategy.com/stage/interview/jody-davids/ <p>323: In this interview, Jody Davids discusses World Class IT Principle Two, Infrastructure, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Jody’s career path from administrative assistant to Global CIO</li> <li>The contrast in leadership styles between Apple’s Steve Jobs and Nike’s Bill Knight, and the impact that had on her own development as a leader</li> <li>The broad experience she gained at Cardinal Health, including overseeing the expansion of IT shared services</li> <li>Her focus on standardizing data and using analytics to improve organizational decision making</li> <li>How her organization provides services to an incredibly wide range of customers in over 200 countries</li> <li>The value of CIOs serving on corporate boards, both to the board as well as to the CIO</li> <li><b>Eye on the trends:</b> Blockchain</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jody-davids/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jody-davids/">Jody Davids, SVP and CIO of PepsiCo</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 323: In this interview, Jody Davids discusses World Class IT Principle Two, Infrastructure, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include: - Jody’s career path from administrative assistant to Gl...
* Jody’s career path from administrative assistant to Global CIO
* The contrast in leadership styles between Apple’s Steve Jobs and Nike’s Bill Knight, and the impact that had on her own development as a leader
* The broad experience she gained at Cardinal Health, including overseeing the expansion of IT shared services
* Her focus on standardizing data and using analytics to improve organizational decision making
* How her organization provides services to an incredibly wide range of customers in over 200 countries
* The value of CIOs serving on corporate boards, both to the board as well as to the CIO
* Eye on the trends: Blockchain

Prior to joining PepsiCo, Jody held the CIO role at a number of organizations including Agrium, BestBuy, and Cardinal Health, where she was CIO for a decade. Prior to Cardinal Health, Jody was the Director of Information Technology at Nike. Prior to Nike, Jody spent fifteen years at Apple. Jody began her career as an administrative assistant at GE. Jody also serves on the Board of Directors at Premier Inc.
Jody earned a bachelor’s degree and an MBA from San Jose State University
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Metis Strategy clean 28:56
Clay Johnson, Chief Information Officer of Walmart https://www.metisstrategy.com/interview/clay-johnson/ Mon, 01 Jan 2018 09:00:17 +0000 http://www.metisstrategy.com/stage/interview/clay-johnson/ <p>322: In this interview, Clay Johnson discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>How the unification of the back-office technology and shared services teams under Clay enables Walmart to operate more efficiently</li> <li>The consumerization of IT, and how that drives Clay’s focus on providing intuitive digital tools that enhance the productivity of Walmart’s two million employees</li> <li>The importance of having employees with the right skills and mindset in the right roles, and how Walmart ensures it has the proper skills mix</li> <li>Clay’s three-pronged approach to gaining an understanding of the needs of Walmart’s business and its massive workforce, and how that informs project prioritization within his 10,000-person team</li> <li>The four key elements to creating a healthy culture: transparency, encouraging healthy debate, empowering people to speak up, and celebrating failure</li> <li>How the shift to a product model and end-to-end ownership has improved internal efficiency</li> <li>Walmart’s network of innovation centers, and how they leverage the surrounding ecosystem of academic institutions and startups</li> <li>The key lessons Clay has taken away from the various experiences across his career</li> <li>Walmart’s approach to artificial intelligence and the tangible benefits they are seeing</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/clay-johnson/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/clay-johnson/">Clay Johnson, Chief Information Officer of Walmart</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 322: In this interview, Clay Johnson discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships.
* How the unification of the back-office technology and shared services teams under Clay enables Walmart to operate more efficiently
* The consumerization of IT, and how that drives Clay’s focus on providing intuitive digital tools that enhance the productivity of Walmart’s two million employees
* The importance of having employees with the right skills and mindset in the right roles, and how Walmart ensures it has the proper skills mix
* Clay’s three-pronged approach to gaining an understanding of the needs of Walmart’s business and its massive workforce, and how that informs project prioritization within his 10,000-person team
* The four key elements to creating a healthy culture: transparency, encouraging healthy debate, empowering people to speak up, and celebrating failure
* How the shift to a product model and end-to-end ownership has improved internal efficiency
* Walmart’s network of innovation centers, and how they leverage the surrounding ecosystem of academic institutions and startups
* The key lessons Clay has taken away from the various experiences across his career
* Walmart’s approach to artificial intelligence and the tangible benefits they are seeing

Clay is Executive Vice President of Global Business Services and Chief Information Officer of Walmart, a nearly $300 billion company that is both the world’s largest employer with 2.3 million employees and the world’s largest company by revenue with approximately $480 billion in 2016 revenue. Since joining Walmart this past January, Clay has led a global team of over 10,000 people focused on driving operational efficiencies, lowering costs and accelerating growth.
Prior to joining Walmart, Clay was the Chief Information Officer at General Electric Power. While at GE, Clay drove digital transformation efforts as a member of the Information Management Council and was also the executive sponsor of GE’s Veterans Network. Prior to GE, Clay held multiple leadership roles at The Boeing Company, including Vice President of Information Technology and Director of IT Manufacturing and Quality Systems, Director of Cybersecurity and Director of Finance and Human Resources Information Systems. He also served as an executive leader for Boeing’s Accelerated Leadership Program. Prior to joining Boeing, Clay was Director of Information Technology at Dell. Clay started his career as a software developer at FedEx.
Clay served five years in the United States Coast Guard, where he held numerous leadership positions. He holds a bachelor’s degree in computer science engineering and an MBA from the University of Texas.
 
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Metis Strategy clean 30:38
Linda Jojo, EVP of Technology and Chief Digital Officer of United Airlines https://www.metisstrategy.com/interview/linda-jojo/ Mon, 25 Dec 2017 14:00:50 +0000 http://www.metisstrategy.com/stage/interview/linda-jojo/ <p>321: In this interview, Linda Jojo discusses World Class IT Principle Three, Project and Portfolio Management, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Linda’s expanded purview as Executive Vice President of Technology and Chief Digital Officer</li> <li>United’s digital strategy, and how they use digital to enhance both the customer-facing experience as well as internal operations</li> <li>Evolving customer expectations in the travel space</li> <li>How Linda has seen the role of the CIO evolve during the past 10+ years</li> <li>Linda’s view on the role of the Chief Digital Officer</li> <li>Advice for CIOs who aspire to join corporate Boards</li> <li>How United thinks about cyber risk, and how to have the conversation with the Board</li> <li>The importance of machine learning for leveraging data across the company</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/linda-jojo/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/linda-jojo/">Linda Jojo, EVP of Technology and Chief Digital Officer of United Airlines</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 321: In this interview, Linda Jojo discusses World Class IT Principle Three, Project and Portfolio Management, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include: -
* Linda’s expanded purview as Executive Vice President of Technology and Chief Digital Officer
* United’s digital strategy, and how they use digital to enhance both the customer-facing experience as well as internal operations
* Evolving customer expectations in the travel space
* How Linda has seen the role of the CIO evolve during the past 10+ years
* Linda’s view on the role of the Chief Digital Officer
* Advice for CIOs who aspire to join corporate Boards
* How United thinks about cyber risk, and how to have the conversation with the Board
* The importance of machine learning for leveraging data across the company

Linda is the Executive Vice President of Technology and Chief Digital Officer for United Airlines, a $19 billion company. Since becoming EVP Technology and CDO this past June, Linda has been responsible for strategy and operations of United’s technology platforms and infrastructure, as well as United’s mobile app, e-commerce, and commercial web platforms.
Linda joined United in 2014 as Executive Vice President and Chief Information Officer. Prior to joining United, Linda was Executive Vice President and Chief Information Officer for Rogers Communications, and has served as CIO for Energy Future Holdings Corporation and Flowserve Corporation.
Linda is a member of the Board of Directors at Exelon Corporation. She also participates on a variety of not-for-profit and education boards including the Adler Planetarium and the Rensselaer Alumni Association.
Linda holds a bachelor’s degree in computer science and a master’s degree in industrial engineering, both from Rensselaer Polytechnic Institute.
 
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Metis Strategy clean 24:02
Thaddeus Arroyo, Chief Executive Officer of AT&T Business https://www.metisstrategy.com/interview/thaddeus-arroyo/ Mon, 18 Dec 2017 09:00:55 +0000 http://www.metisstrategy.com/stage/interview/thaddeus-arroyo/ <p>320: In this interview, Thaddeus Arroyo discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The progression of Thaddeus’ career through a variety of roles in many industries</li> <li>The value AT&T Business provides customers and Thaddeus’ role as CEO</li> <li>Shift of AT&T business from hardware appliances to software, and the resulting change to the organizational structure (and CIO role)</li> <li>The changing role of the CIO from integrator and enabler to transformation leader, and how business leaders can use innovation as a disruptive tool</li> <li>The mindset successful CIOs of the future need to have to help their business partners and customers thrive</li> <li>AT&T’s network of innovation centers</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/thaddeus-arroyo/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/thaddeus-arroyo/">Thaddeus Arroyo, Chief Executive Officer of AT&T Business</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 320: In this interview, Thaddeus Arroyo discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five,
* The progression of Thaddeus’ career through a variety of roles in many industries
* The value AT&T Business provides customers and Thaddeus’ role as CEO
* Shift of AT&T business from hardware appliances to software, and the resulting change to the organizational structure (and CIO role)
* The changing role of the CIO from integrator and enabler to transformation leader, and how business leaders can use innovation as a disruptive tool
* The mindset successful CIOs of the future need to have to help their business partners and customers thrive
* AT&T’s network of innovation centers

Thaddeus is Chief Executive Officer of AT&T Business, which serves over 2.5 million business customers in almost 200 countries and territories, including nearly all of the world’s Fortune 1000 companies. As CEO, Thaddeus is responsible for AT&T’s integrated business solutions and international organization.
Thaddeus joined AT&T through its acquisition of Cingular Wireless, where he was CIO. Upon joining AT&T, he became CIO of AT&T, a role he held for seven years. Thaddeus has since held a number of senior executive positions including President of Technology Development, CEO of AT&T Mexico, and now, CEO of AT&T Business. Prior to joining Cingular Wireless Thaddeus was a Senior Vice President at Sabre.
Thaddeus holds a Bachelor or Science degree in mathematics and computer science from The University of Texas at Arlington, as well as a MBA from Southern Methodist University.
 
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Metis Strategy clean 27:44
Cynthia Earhart, Chief Financial Officer of Norfolk Southern https://www.metisstrategy.com/interview/cynthia-earhart/ Mon, 11 Dec 2017 09:00:16 +0000 http://www.metisstrategy.com/stage/interview/cynthia-earhart/ <p>319: In this interview, Cynthia Earhart discusses World Class IT Principle One, People, World Class IT Principle Three, Project and Portfolio Management, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Cynthia’s accounting and HR background prior to IT, how she found her way into IT, and how her new role represents the culmination of her skills and experiences</li> <li>The myriad ways that Cynthia's experience as a CIO will help her succeed as a CFO</li> <li>Cynthia’s perspective on the CIO-CFO relationship, given her exposure to both sides</li> <li>The value that IT delivers to Norfolk Southern</li> <li>How the company drives itself to innovate, despite being in an industry with a high barrier to entry</li> <li>Cynthia’s strategy going forward, as compared to that of her predecessor</li> <li>The gains women have made in senior IT and finance positions</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/cynthia-earhart/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/cynthia-earhart/">Cynthia Earhart, Chief Financial Officer of Norfolk Southern</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 319: In this interview, Cynthia Earhart discusses World Class IT Principle One, People, World Class IT Principle Three, Project and Portfolio Management, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five,
* Cynthia’s accounting and HR background prior to IT, how she found her way into IT, and how her new role represents the culmination of her skills and experiences
* The myriad ways that Cynthia’s experience as a CIO will help her succeed as a CFO
* Cynthia’s perspective on the CIO-CFO relationship, given her exposure to both sides
* The value that IT delivers to Norfolk Southern
* How the company drives itself to innovate, despite being in an industry with a high barrier to entry
* Cynthia’s strategy going forward, as compared to that of her predecessor
* The gains women have made in senior IT and finance positions

Cynthia is Executive Vice President and Chief Financial Officer of Norfolk Southern, a $36 billion class 1 railroad. Since becoming CFO this past August, Cynthia has leveraged her financial and IT background to deliver value back to shareholders, as well as deliver productivity throughout the business.
Cynthia joined Norfolk Southern in 1985 and has held a variety of senior leadership positions at the company, including Chief Information Officer, Executive Vice President Administration, Vice President Human Resources, and Assistant Vice President Accounting Operations. Prior to joining Norfolk Southern, Cynthia was an accountant at Ernst & Young’s predecessor CPA firm, Ernst & Whinney.
Cynthia holds a Bachelor of Science degree in accounting from the University of Missouri and has completed the Advanced Management Program at Harvard Business School.
 
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Metis Strategy clean 20:38
Fletcher Previn, Chief Information Officer of IBM https://www.metisstrategy.com/interview/fletcher-previn/ Mon, 04 Dec 2017 09:00:56 +0000 http://www.metisstrategy.com/stage/interview/fletcher-previn/ <p>318: In this interview, Fletcher Previn discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Fletcher’s accent to the CIO position, and how he prepared for the role</li> <li>IBM’s cultural transformation, and the role of IT in driving this on the digital front</li> <li>How IBM views cognitive business solutions and the ways in which IT supports and enables these efforts both internally and externally</li> <li>How Fletcher approaches delivering IT value to a highly technical company</li> <li>The philosophy and practice of “embedding security into everyone’s job”</li> <li>How Fletcher engages with CIOs that are both his peers and his clients</li> <li>Fletcher’s perspective, as a young CIO, on making IBM more attractive to millennials</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/fletcher-previn/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/fletcher-previn/">Fletcher Previn, Chief Information Officer of IBM</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 318: In this interview, Fletcher Previn discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five,
* Fletcher’s accent to the CIO position, and how he prepared for the role
* IB M’s cultural transformation, and the role of IT in driving this on the digital front
* How IBM views cognitive business solutions and the ways in which IT supports and enables these efforts both internally and externally
* How Fletcher approaches delivering IT value to a highly technical company
* The philosophy and practice of “embedding security into everyone’s job”
* How Fletcher engages with CIOs that are both his peers and his clients
* Fletcher’s perspective, as a young CIO, on making IBM more attractive to millennials

Fletcher is Chief Information Officer of IBM, a 106-year-old, $140 billion technology company. Since becoming CIO this past May, Fletcher has focused on creating an agile culture to increase the pace of innovation and is responsible for delivering a productive IT environment to several hundred thousand IBM employees, contractors, and business partners worldwide.
Fletcher has held a variety of positions at IBM during his 10+ years with the company, including most recently Vice President of Workplace as a Service. Prior to joining IBM, Fletcher was a manager with Walmart’s Enterprise Systems Management group.
Fletcher holds a bachelor’s degree in Political Science and German from Connecticut College.
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Metis Strategy clean 26:30
Scott Galloway, Author of, “The Four: The Hidden DNA of Amazon, Apple, Facebook, and Google https://www.metisstrategy.com/interview/scott-galloway/ Mon, 27 Nov 2017 09:00:31 +0000 http://www.metisstrategy.com/stage/interview/scott-galloway/ <p>317: In this interview, Scott Gallloway discusses :</p> <li>How these companies fulfill our needs for God, love, consumption, and sex</li> <li>Why society is willing to ignore the destructive policies and behaviors of these companies, and the economic and societal dangers of doing so</li> <li>The potential benefits of these companies competing against each other</li> <li>Society’s reverence for founder CEOs</li> <li>Why the companies should break themselves up</li> <li>The Amazon singularity: how consumer stocks trades depend on what Amazon is doing in their sector</li> <li>The new problems that the companies create for tax policy and regulation</li> <li>Characteristics of the U.S. that fostered the creation and grown of the companies</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/scott-galloway/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/scott-galloway/">Scott Galloway, Author of, “The Four: The Hidden DNA of Amazon, Apple, Facebook, and Google</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 317: In this interview, Scott Gallloway discusses : How these companies fulfill our needs for God, love, consumption, and sex Why society is willing to ignore the destructive policies and behaviors of these companies,
* How these companies fulfill our needs for God, love, consumption, and sex
* Why society is willing to ignore the destructive policies and behaviors of these companies, and the economic and societal dangers of doing so
* The potential benefits of these companies competing against each other
* Society’s reverence for founder CEOs
* Why the companies should break themselves up
* The Amazon singularity: how consumer stocks trades depend on what Amazon is doing in their sector
* The new problems that the companies create for tax policy and regulation
* Characteristics of the U.S. that fostered the creation and grown of the companies

 
Scott Gallloway is a Professor of Marketing at NYU Stern School of Business. He is the author of, “The Four: The Hidden DNA of Amazon, Apple, Facebook, and Google.” Scott is also the founder of nine firms including L2, Red Envelope, and Prophet.
Scott has served on the board of directors of Eddie Bauer, The New York Times Company, Gateway Computer, and Berkeley’s Haas School of Business.
He was elected to the World Economic Forum’s “Global Leaders of Tomorrow” and was named “One of the World’s 50 Best Business School Professors” by Poets & Quants, in 2012.
Scott received a B.A. from the University of California –Los Angeles and an MBA from the University of California – Berkeley.
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Metis Strategy clean 24:50
Paula Tolliver, Corporate Vice President and Chief Information Officer of Intel Corporation, https://www.metisstrategy.com/interview/paula-tolliver/ Mon, 20 Nov 2017 09:00:43 +0000 http://www.metisstrategy.com/stage/interview/paula-tolliver/ <p>316: In this interview, Paula Tolliver, discusses World Class IT Principle Four, IT & Business Partnerships, and World Class Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Paula’s decision to move to Intel after 20 years at Dow Chemical</li> <li>IT’s role in the transformation and growth of Intel’s portfolio of products and services</li> <li>How IT’s partnerships with businesses within Intel help shape the products and solutions Intel brings to the market </li> <li>The Intel IT Annual Performance Report </li> <li>Implementing predictive analytics, machine learning, and artificial intelligence to drive efficiency, effectiveness, and value</li> <li>Paula’s career path and the diverse roles that she has held</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/paula-tolliver/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/paula-tolliver/">Paula Tolliver, Corporate Vice President and Chief Information Officer of Intel Corporation,</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 316: In this interview, Paula Tolliver, discusses World Class IT Principle Four, IT & Business Partnerships, and World Class Principle Five, External Partnerships. Some of the topics discussed include: -
* Paula’s decision to move to Intel after 20 years at Dow Chemical
* IT’s role in the transformation and growth of Intel’s portfolio of products and services
* How IT’s partnerships with businesses within Intel help shape the products and solutions Intel brings to the market
* The Intel IT Annual Performance Report
* Implementing predictive analytics, machine learning, and artificial intelligence to drive efficiency, effectiveness, and value
* Paula’s career path and the diverse roles that she has held

 
Paula Tolliver is Corporate Vice President and Chief Information Officer of Intel Corporation, a $59 billion technology company. Since joining Intel in 2016, Paula has accelerated the company’s vision of making things that are smart, connected, and work best with Intel technology.
Prior to joining Intel, Paula held a diverse set of roles at Dow Chemical. During her 20 year tenure with the company, her positions included Global Vice President of Purchasing, Corporate Vice President of Business Services, and Chief Information Officer.
Paula holds a bachelor’s degree in business information systems and computer science from Ohio University. She has completed the Babson College Executive Education Program.
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Metis Strategy clean 26:55
Neal Sample, Senior Vice President and Chief Information Officer of Express Scripts https://www.metisstrategy.com/interview/neal-sample/ Mon, 13 Nov 2017 09:00:49 +0000 http://www.metisstrategy.com/stage/interview/neal-sample/ <p>315: In this interview, Neal Sample, discusses World Class IT Principle One, People, and World Class Principle Two, Infrastructure. Some of the topics discussed include:</p> <ul> <li>Neal’s transformation of the Express Script’s IT department</li> <li>Technology driven health care</li> <li>Express Script’s apprenticeship to hire program</li> <li>The steps Neal takes to prepare for new roles</li> <li>The value Neal has derived from his Ph.D. in Computer Science</li> <li>Fostering personal growth while adding value at a new position: change scale, function, or domain</li> <li>Eye on the trends: high utility wearables </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/neal-sample/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/neal-sample/">Neal Sample, Senior Vice President and Chief Information Officer of Express Scripts</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 315: In this interview, Neal Sample, discusses World Class IT Principle One, People, and World Class Principle Two, Infrastructure. Some of the topics discussed include: - Neal’s transformation of the Express Script’s IT department
* Neal’s transformation of the Express Script’s IT department
* Technology driven health care
* Express Script’s apprenticeship to hire program
* The steps Neal takes to prepare for new roles
* The value Neal has derived from his Ph.D. in Computer Science
* Fostering personal growth while adding value at a new position: change scale, function, or domain
* Eye on the trends: high utility wearables

 
Neal Sample is Senior Vice President and Chief Information Officer of Express Scripts, a $100 billion pharmacy benefit management company. Since joining the organization in early 2016, Neal has focused on innovative solutions, process improvements, and increasing productivity.
Prior to joining Express Scripts, Neal held several executive level positions with American Express’s Enterprise Growth unit including President, CIO, and Chief Marketing Technologist. Neal has also held technology leadership roles at eBay and Yahoo.
Neal earned a B.A. and M.S. in Computer Science from the University of Wyoming. He also holds an M.S. and Ph.D. in Computer Science from Stanford University.
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Metis Strategy clean 26:28
Yoshua Bengio, Professor of Computer Science at the University of Montreal, Co-Founder of Element AI https://www.metisstrategy.com/interview/yoshua-bengio/ Mon, 06 Nov 2017 08:17:47 +0000 http://www.metisstrategy.com/stage/interview/yoshua-bengio/ <p>314: In this interview, Yoshua Bengio, discusses World Class IT Principle One, People, and World Class Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Supervised verses unsupervised deep learning</li> <li>The heart of deep learning: disentangled representations</li> <li>The genesis and mission of Element AI</li> <li>Exploratory AI research verses applied AI research</li> <li>The development of the Montreal Institute of Learning Algorithms (MILA)</li> <li>The significance Yoshua places on supportive and collaborative cultures</li> <li>The evolution of AI in Montreal</li> <li>Yoshua’s concerns bout lethal autonomous weapons (LAWs)</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/yoshua-bengio/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/yoshua-bengio/">Yoshua Bengio, Professor of Computer Science at the University of Montreal, Co-Founder of Element AI</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 314: In this interview, Yoshua Bengio, discusses World Class IT Principle One, People, and World Class Principle Five, External Partnerships. Some of the topics discussed include: - Supervised verses unsupervised deep learning
* Supervised verses unsupervised deep learning
* The heart of deep learning: disentangled representations
* The genesis and mission of Element AI
* Exploratory AI research verses applied AI research
* The development of the Montreal Institute of Learning Algorithms (MILA)
* The significance Yoshua places on supportive and collaborative cultures
* The evolution of AI in Montreal
* Yoshua’s concerns bout lethal autonomous weapons (LAWs)

 
Yoshua Bengio, a pioneer of deep learning, is a Full Professor of the Department of Computer Science and Operations Research at the University of Montreal. Yoshua is also the Director of the Montreal Institute for Learning Algorithms (MILA) and a Senior Fellow of the Canadian Institute for Advanced Research (CIFAR), where he co-directs its program on deep learning.
Yoshua serves as an adviser to a number of enterprises and is a co-founder of Element AI, a startup that helps organizations embrace AI.
Yoshua is a co-author of the book “Deep Learning” and more than 300 other publications. He currently serves as action editor for the Journal of Machine Learning Research, as an associate editor for the Neural Computation journal, and as an editor for the journal Foundations and Trends in Machine Learning.
Yoshua earned a bachelor’s degree in engineering, a master’s degree in Computer Science, and a Ph.D. in Computer Science, all from McGill University.
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Metis Strategy clean 25:09
Andrew Moore, Dean of the School of Computer Science at Carnegie Mellon University https://www.metisstrategy.com/interview/andrew-moore/ Mon, 30 Oct 2017 09:00:25 +0000 http://www.metisstrategy.com/stage/interview/andrew-moore/ <p>313: In this interview, Andrew Moore, discusses World Class IT Principle One, People; World Class Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The genesis of Carnegie Mellon University’s School of Computer Science</li> <li>The history of artificial intelligence</li> <li>Aspects of human intelligence that have been automated to date</li> <li>The impact of automation on jobs</li> <li>Automated personal assistants as the predictor for the future eminent AI company</li> <li>CMU’s strategies for retaining faculty talent</li> <li>The two distinct safety concerns of AI</li> <li>The supportive relationship between Pittsburgh’s government, universities, and tech and manufacturing companies</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/andrew-moore/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/andrew-moore/">Andrew Moore, Dean of the School of Computer Science at Carnegie Mellon University</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 313: In this interview, Andrew Moore, discusses World Class IT Principle One, People; World Class Principle Five, External Partnerships. Some of the topics discussed include: - The genesis of Carnegie Mellon University’s School of Computer Science
* The genesis of Carnegie Mellon University’s School of Computer Science
* The history of artificial intelligence
* Aspects of human intelligence that have been automated to date
* The impact of automation on jobs
* Automated personal assistants as the predictor for the future eminent AI company
* CMU’s strategies for retaining faculty talent
* The two distinct safety concerns of AI
* The supportive relationship between Pittsburgh’s government, universities, and tech and manufacturing companies

 
Andrew W. Moore has served as the Dean of Carnegie Mellon University’s School of Computer Science since 2014. He was a professor of computer science and robotics at CMU before taking a leave of absence, in 2006, to become founding director of Google’s Pittsburgh engineering office.
Andrew received an undergraduate degree in Mathematics and Computer Science and a PhD in Computer Science from Cambridge University.
Andrew is a fellow of the American Association for Artificial Intelligence.
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Metis Strategy clean 34:44
Greg Carmichael, President and Chief Executive Officer of Fifth Third Bank https://www.metisstrategy.com/interview/greg-carmichael-2/ Mon, 23 Oct 2017 09:00:43 +0000 http://www.metisstrategy.com/stage/interview/greg-carmichael-2/ <p>312: In this interview, Greg Carmichael, discusses World Class IT Principle One, People; World Class Principle Four, IT & Business Partnerships; and World Class Principle Five, External Partnerships. Some of the topics discussed include:</p> <li>The role of technology in Fifth Third’s business-to-business (B2B) and business-to-customer (B2C) relationships</li> <li>Fifth Third’s multi-pronged technology division</li> <li>Firth Third’s three-phrased strategy for developing and delivering new technologies </li> <ul> <li>Why CIOs need to know each business within the enterprise</li> <li>Greg’s career path from CIO to CEO</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/greg-carmichael-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/greg-carmichael-2/">Greg Carmichael, President and Chief Executive Officer of Fifth Third Bank</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 312: In this interview, Greg Carmichael, discusses World Class IT Principle One, People; World Class Principle Four, IT & Business Partnerships; and World Class Principle Five, External Partnerships. Some of the topics discussed include:
* The role of technology in Fifth Third’s business-to-business (B2B) and business-to-customer (B2C) relationships
* Fifth Third’s multi-pronged technology division
* Firth Third’s three-phrased strategy for developing and delivering new technologies
* Why CIOs need to know each business within the enterprise
* Greg’s career path from CIO to CEO

 
Greg is the President and Chief Executive Officer of Fifth Third Bank, a diversified financial services company with $142 billion in assets.
Greg joined Fifth Third in 2003 as Executive Vice President and Chief Information Officer. By 2006 he was offered the Chief Operating Officer role, and became President in 2012. Greg has served as President and CEO since 2015.
Prior to joining Fifth Third, Greg was the CIO of Emerson Electric, and held several information technology and leadership positions at General Electric.
Greg earned a bachelor’s degree in computer science from the University of Dayton and a master’s degree in business administration from Central Michigan University.
Greg is a member of Fifth Third Bank’s Board of Directors and of the Financial Services Roundtable Advisory Board, the leading advocacy organization for America’s financial services industry.
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Metis Strategy clean 20:49
Bill Graff, Chief Information Officer of Cerner https://www.metisstrategy.com/interview/bill-graff/ Mon, 16 Oct 2017 09:00:10 +0000 http://www.metisstrategy.com/stage/interview/bill-graff/ <p>311: In this interview, Bill Graff, discusses World Class IT Principle One, People; World Class Principle Four, IT & Business Partnerships; and World Class Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Bill’s 13-year career path at Cerner</li> <li>The critical skills needed for IT leaders</li> <li>How previously being a part of a revenue-enhancing division of Cerner shaped how Bill runs IT </li> <li>Bill’s purview as CIO: security, data centers, corporate IT, infrastructure, IT finance and governance</li> <li>Advice for scaling quickly: robust processes, internal relationships and external relationships</li> <li>Eye on the trends: public cloud, partnering analytics with artificial intelligence, gamification</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bill-graff/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bill-graff/">Bill Graff, Chief Information Officer of Cerner</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 311: In this interview, Bill Graff, discusses World Class IT Principle One, People; World Class Principle Four, IT & Business Partnerships; and World Class Principle Five, External Partnerships. Some of the topics discussed include: -
* Bill’s 13-year career path at Cerner
* The critical skills needed for IT leaders
* How previously being a part of a revenue-enhancing division of Cerner shaped how Bill runs IT
* Bill’s purview as CIO: security, data centers, corporate IT, infrastructure, IT finance and governance
* Advice for scaling quickly: robust processes, internal relationships, and external relationships
* Eye on the trends: public cloud, partnering analytics with artificial intelligence, gamification

 
Bill Graff is the Chief Information Officer of Cerner, a $4.8 billion health care information technology solutions company. He has global responsibility for the organization’s physical and logical security programs and corporate IT. Bill’s team also supports remote hosting and cloud datacenter operations in seven countries.
Bill joined Cerner in 2005 as a senior manager of Infrastructure Operations. Before becoming CIO in 2016, Bill held a variety of executive positions within the enterprise. Prior to joining Cerner, Bill spent 17 years in various IT roles spanning retail, nuclear, and fossil power generation industries.
Bill has been recognized by Computerworld as a Premier 100 IT Leader. He serves on the board of advisors for Hewlett Packard Enterprises and Intel Corporation.
Bill graduated from Kansas State University with a Bachelor of Science in Agriculture & Economics.
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Metis Strategy clean 26:14
Sheila Jordan, Senior Vice President and CIO at Symantec https://www.metisstrategy.com/interview/sheila-jordan/ Mon, 09 Oct 2017 09:00:45 +0000 http://www.metisstrategy.com/stage/interview/sheila-jordan/ <p>310: In this interview, Sheila Jordan, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <li>Symantec’s Integrated Cyber Defense Platform</li> <li>Using the integration of acquisitions as an opportunity to transform and simplify</li> <li>End-to-end reference architecture: engineering to frictionless delivery</li> <li>Building an IT workforce: balancing core competencies, augmenting skills, and outsourcing</li> <li>Staying agile with your team to meet shifting priorities and opportunities</li> <li>The IT department as Symantec’s CustomerONE</li> <li>Women in technology</li> <li>The expanding and strengthening role of IT in organizations</li> <li>Broadening your definition of innovation to spur innovation</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/sheila-jordan/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/sheila-jordan/">Sheila Jordan, Senior Vice President and CIO at Symantec</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 310: In this interview, Sheila Jordan, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include: Symantec’s Integrated Cyber Defense Platform
* Symantec’s Integrated Cyber Defense Platform
* Using the integration of acquisitions as an opportunity to transform and simplify
* End-to-end reference architecture: engineering to frictionless delivery
* Building an IT workforce: balancing core competencies, augmenting skills, and outsourcing
* Staying agile with your team to meet shifting priorities and opportunities
* The IT department as Symantec’s CustomerONE
* Women in technology
* The expanding and strengthening role of IT in organizations
* Broadening your definition of innovation to spur innovation

 
Sheila Jordan is Senior Vice President and Chief Information Officer at Symantec, $4 billion security and information management software company. She is responsible for driving Symantec’s IT strategy and operations. Shelia also oversees Symantec’s Global Security Office.
Prior to Symantec, Sheila was the Senior Vice President of Communication and Collaboration IT at Cisco Systems. She also worked at Walt Disney World as the Senior Vice President of Destination Disney.
Sheila serves on the Board of Directors of FactSet, a $1.2 billion revenue global company that delivers insight and information to investment professionals.
Sheila holds a BA in accounting from the University of Central Florida and an MBA from the Florida Institute of Technology.
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Metis Strategy clean 26:55
Toptal Co-Founder & CEO Taso Du Val https://www.metisstrategy.com/interview/taso-du-val/ Mon, 02 Oct 2017 09:00:00 +0000 http://www.metisstrategy.com/stage/interview/taso-du-val/ <p>309: In this interview, Taso Du Val, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Toptal’s mission</li> <li>Finding, screening, and monitoring talent</li> <li>Toptal’s two engagement models: Talent Model and Toptal Projects</li> <li>Taso’s entrepreneurial journey</li> <li>Advantages Toptal has gained by developing their own CRM, ERP, VPM systems</li> <li>Future talent verticals</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/taso-du-val/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/taso-du-val/">Toptal Co-Founder & CEO Taso Du Val</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 309: In this interview, Taso Du Val, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include: Toptal’s mission Finding, screening, and monitoring talent
* Toptal’s mission
* Finding, screening, and monitoring talent
* Toptal’s two engagement models: Talent Model and Toptal Projects
* Taso’s entrepreneurial journey
* Advantages Toptal has gained by developing their own CRM, ERP, BPM systems
* Future talent verticals

 
Taso Du Val is the CEO and co-founder of Toptal, an Andreessen Horowitz-backed company that connects innovative companies with engineering, design, and finance talent. Taso is also a founding member and serves as an advisor for Artsy, an online database of art, architecture, and design images.
Prior to co-founding Toptal and Artsy, Taso was a lead engineer at photo-sharing startup Fotolog and a lead engineer at the social media company Slide.
Taso was selected for the Forbes 30 under 30 as a leader in Enterprise Technology, in 2015.
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Metis Strategy clean 31:08
What are Microservices?, Matt Miller, Partner at Sequoia Capital & Jay Kreps, Co-Founder & CEO of Confluent https://www.metisstrategy.com/interview/what-are-microservices/ Mon, 25 Sep 2017 08:43:21 +0000 http://www.metisstrategy.com/stage/interview/what-are-microservices/ <p>308: This is the first episode of our “What is?” series, where we tackle topics of rising importance in technology and business, more generally speaking. We will tackle, “What is artificial intelligence?,” “What is Blockchain?,” “What is robotics?,” “What is 3d printing?,” and the like. Today, my question is: “What is microservices?” To answer that question, I speak with a Matt Miller, a Partner at Sequoia Capital and Jay Kreps, the CEO of Confluent. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/what-are-microservices/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/what-are-microservices/">What are Microservices?, Matt Miller, Partner at Sequoia Capital & Jay Kreps, Co-Founder & CEO of Confluent</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 308: This is the first episode of our “What is?” series, where we tackle topics of rising importance in technology and business, more generally speaking. We will tackle, “What is artificial intelligence?,” “What is Blockchain?,” “What is robotics?, Matt Miller, Partner at Sequoia
Among other topics, Matt discusses the following issues with Metis Strategy:

* The three requirements for microservices to take off: containers, API, cloud infrastructure
* Advantages of microservices: agility, efficiency, resiliency, and revenue
* Transferring from legacy technology to microservices
* Advice for developing a microservices ecosystem
* Vendor suggestions to assist with migration to container
* How microservices allows you to move from perimeter protection to protecting core individual pieces
* Strategies for staying ahead of the changing tech landscape
* Eye on the trends: monitoring for microservices

Matt is a partner at Sequoia focused on growth stage investments in technology companies. An avid nerd from an early age, Matt started building computers and writing code at 12 years old in his mother’s kitchen. He has worked as an entrepreneur, an advisor and now an investor. At Sequoia, Matt has worked closely with Barracuda Networks, Carbon Black, Confluent, Docker, Hirevue, Nimble Storage, Okta, Simplisafe and SkyHigh Networks. Prior to Sequoia, Matt worked at Goldman Sachs and graduated from Brigham Young University.  In his spare time, Matt is wrangling two young kids with his wife and looking for people with whom he can practice his Swedish.
Jay Kreps, Co-Founder & CEO of Confluent
Among other topics, Jay discusses the following issues with Metis Strategy:

* The origin of Apache Kafka at LinkedIn and its evolution to open source
* Insight into why the precursor to microservices, service oriented architecture, never achieved large scale deployment
* The genesis of Confluent
* Why implementing microservices and Confluent’s products is similar for established companies and start ups
* Suggested strategy and factors necessary for implementing microservices
* The relationship between open source and ecosystems of partners
* Factors that influence the success of Apache Kafka and the Confluent platform
* Confluence’s Exactly Once Delivery/Semantics

Jay Kreps is the co-founder and CEO of Confluent, the company behind the popular Apache Kafka streaming platform. Prior to founding Confluent, he was the lead architect for data infrastructure at LinkedIn. He is among the original authors of several open source projects including Project Voldemort (a key-value store), Apache Kafka (a distributed streaming platform) and Apache Samza (a stream processing system).
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Metis Strategy clean 49:44
Alan Trefler, Founder & CEO of Pegasystems https://www.metisstrategy.com/interview/alan-trefler/ Mon, 18 Sep 2017 13:30:19 +0000 http://www.metisstrategy.com/stage/interview/alan-trefler/ <p>307: In this interview, Alan Trefler, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>The evolution of business process management to digital process automation</li> <li>Pegasystem’s Model-Driven platform</li> <li>The value of “cloud choice” for customers</li> <li>Pegasystems’ customer- driven acquisition strategy</li> <li>The rational for Pegasystem’s decision to not pursue venture capital </li> <li>Alan’s book: Build for Change: Revolutionizing Customer Engagement through Continuous Digital Innovation </li> <li>How Alan’s passion for chess influenced his career path</li> <ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/alan-trefler/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/alan-trefler/">Alan Trefler, Founder & CEO of Pegasystems</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 307: In this interview, Alan Trefler, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include: - The evolution of business process management to digital process automation
* The evolution of business process management to digital process automation
* Pegasystem’s Model-Driven platform
* The value of “cloud choice” for customers
* Pegasystems’ customer- driven acquisition strategy
* The rational for Pegasystem’s decision to not pursue venture capital
* Alan’s book: Build for Change: Revolutionizing Customer Engagement through Continuous Digital Innovation
* How Alan’s passion for chess influenced his career path

 
Alan is the founder and CEO of Pegasystems, a $750 million provider of strategic applications. Since founding the company in 1983, Alan has grown the organization to more than 4,000 employees, in 30 global offices.
Alan is also the author of “Build for Change, Revolutionizing Customer Engagement through Continuous Digital Innovation.” The book describes a new generation of customers that have the unprecedented power to make or break brands and discusses the changes businesses must embrace to succeed in today’s digital world.
Alan and his wife Pam established the Trefler Foundation, in 1996. The Foundation’s mission is to improve opportunities for young people from urban neighborhoods by helping them develop the skills, knowledge, and values they need to lead productive lives.
Alan holds a degree in Economics and Computer Science from Dartmouth College.
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Metis Strategy clean 30:09
Cynthia Stoddard, SVP & CIO of Adobe Systems https://www.metisstrategy.com/interview/cynthia-stoddard-2/ Mon, 11 Sep 2017 09:00:27 +0000 http://www.metisstrategy.com/stage/interview/cynthia-stoddard-2/ <p>306: In this interview, Cynthia Stoddard, discusses World Class IT Principle One, People. Some of the topics discussed include:</p> <ul> <li>Adobe’s transition to a software as a service company</li> <li>Evolving Adobe’s IT strategy and culture using the characteristics of cloud technology</li> <li>Applying customer experience principles to improve the employee experience</li> <li>Tailoring tools to the needs of “personas,” or type of work an individual does </li> <li>Evolving to meet the needs of millennial employees’ expectations</li> <li>Using responsive design principles to create a consistent and seamless employee experience across surfaces (phones, tablets, computers) </li> <li>Lab 82: Adobe’s collaborative workspace </li> <li>Adobe’s work with Girls Who Code</li> <li>Cynthia’s advice for women interested in a career in technology</li> <li>Eye on the trends: big data, analytics, and AI</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/cynthia-stoddard-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/cynthia-stoddard-2/">Cynthia Stoddard, SVP & CIO of Adobe Systems </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 306: In this interview, Cynthia Stoddard, discusses World Class IT Principle One, People. Some of the topics discussed include: - Adobe’s transition to a software as a service company Evolving Adobe’s IT strategy and culture using the characteristic...
* Adobe’s transition to a software as a service company
* Evolving Adobe’s IT strategy and culture using the characteristics of cloud technology
* Applying customer experience principles to improve the employee experience
* Tailoring tools to the needs of “personas,” or type of work an individual does
* Evolving to meet the needs of millennial employees’ expectations
* Using responsive design principles to create a consistent and seamless employee experience across surfaces (phones, tablets, computers)
* Lab 82: Adobe’s collaborative workspace
* Adobe’s work with Girls Who Code
* Cynthia’s advice for women interested in a career in technology
* Eye on the trends: big data, analytics, and AI

 
Cynthia Stoddard is Senior Vice President and Chief Information Officer of Adobe Systems Incorporated, a $6 billion software company. Cynthia spearheads Adobe’s global strategy for delivering services that form the mission-critical backbone of the company.
Cynthia has held information technology and technical leadership positions in diverse industries including supply chain, retail, and technology development. Before joining Adobe, Cynthia was the Chief Information Officer and Senior Vice President at NetApp, a data storage and management company.
In 2016, Silicon Valley Business Journal named Cynthia a Women of Influence. She is also a recipient of Computerworld’s Premier 100 IT Leaders Award.
Cynthia holds a Bachelor of Science degree in accounting from Western New England University and an MBA from Marylhurst University.
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Metis Strategy clean 32:06
Eash Sundaram, Executive Vice President and Chief Digital & Technology Officer of JetBlue Airways https://www.metisstrategy.com/interview/eash-sundaram/ Mon, 04 Sep 2017 14:00:50 +0000 http://www.metisstrategy.com/stage/interview/eash-sundaram/ <p>305: In this interview, Eash Sundaram, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include: </ul> <li>JetBlue’s Mission: “to bring humanity back to air travel”</li> <li>JetBlue’s biometrics boarding process</li> <li>The two measures JetBlue uses to measure the success of their culture</li> <li>Improving customer experience by merging technology and culture</li> <li>JetBlue Technology Ventures: a venture capital subsidiary of JetBlue</li> <li>JetBlue’s Innovation Lab</li> <li>Eash’s board experience with Champ CargoSystems and SITA</li> <li>Bringing multiple disciplines together to drive success</li> <li>Eye on the trends: near field communication technologies</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/eash-sundaram/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/eash-sundaram/">Eash Sundaram, Executive Vice President and Chief Digital & Technology Officer of JetBlue Airways</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 305: In this interview, Eash Sundaram, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include: JetBlue’s Mission: “to bring humanity back to air travel”
* JetBlue’s Mission: “to bring humanity back to air travel”
* JetBlue’s biometrics boarding process
* The two measures JetBlue uses to measure the success of their culture
* Improving customer experience by merging technology and culture
* JetBlue Technology Ventures: a venture capital subsidiary of JetBlue
* JetBlue’s Innovation Lab
* Eash’s board experience with Champ CargoSystems and SITA
* Bringing multiple disciplines together to drive success
* Eye on the trends: near field communication technologies

Eash is Executive Vice President and Chief Digital & Technology Officer of JetBlue Airways, a $6 billion US-based airline. Eash is also the Chair of JetBlue Technology Ventures, a venture capital subsidiary of JetBlue Airways.
Prior to joining JetBlue, Eash served as Senior Vice President of Global Supply Chain and as Chief Information Officer at Pall Corporation. He held leadership positions at McKesson-PSS World Medical and i2 Technologies, as well.
Eash serves as the board director of SITA, a global information technology company that provides services to the air transport industry. He is also on the board of Champ CargoSystems, which delivers IT solutions and distribution services to the air cargo industry.
Eash holds a Master of Science in Transportation Management from the State University of New York, and a bachelor’s degree in Science & Engineering from MK University, in India.
.
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Metis Strategy clean 19:41
Jeff Pashalides, Head of Corporate at Sequoia Capital https://www.metisstrategy.com/interview/jeff-pashalides/ Mon, 28 Aug 2017 09:00:32 +0000 http://www.metisstrategy.com/stage/interview/jeff-pashalides/ <p>304: In this interview, Jeff Pashalides, discusses World Class IT Principle One, People and World Class Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The symbiotic relationship between practitioners, the venture community, and the founding community </li> <li>Sequoia’s CIO activities and events</li> <li>Jeff’s insights into the importance of security, artificial intelligence, and the public cloud to CIOs</li> <li>How Sequoia helps clients cut through the noise to see what is real </li> <li>Strategies for the successful development and implementation of new technology</li> <li>Two things enterprise technology can learn from consumer technology</li> <li>Eye on the trends: cloud security, focus on talent</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jeff-pashalides/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jeff-pashalides/">Jeff Pashalides, Head of Corporate at Sequoia Capital</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 304: In this interview, Jeff Pashalides, discusses World Class IT Principle One, People and World Class Principle Five, External Partnerships. Some of the topics discussed include: The symbiotic relationship between practitioners,
* The symbiotic relationship between practitioners, the venture community, and the founding community
* Sequoia’s CIO activities and events
* Jeff’s insights into the importance of security, artificial intelligence, and the public cloud to CIOs
* How Sequoia helps clients cut through the noise to see what is real
* Strategies for the successful development and implementation of new technology
* Two things enterprise technology can learn from consumer technology
* Eye on the trends: cloud security, focus on talent

 
Jeff Pashalides is the Head of Corporate at Sequoia Capital, a global venture capital firm. Jeff joined Sequoia in 2014 to establish, build, and lead Sequoia’s corporate practice. His team works closely with founders, investors, and C-level executives on a broad range of strategic projects.
Before joining Sequoia, Jeff led finance and corporate development at TrueCar and led Blackstone’s software as a service advisory practice.
Jeff has a computer science degree from Brown University.
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Metis Strategy clean 20:55
Stuart Sackman, Corporate Vice President of Global Product and Technology for ADP https://www.metisstrategy.com/interview/stuart-sackman/ Mon, 21 Aug 2017 09:00:48 +0000 http://www.metisstrategy.com/stage/interview/stuart-sackman/ <p>303: In this interview, Stuart Sackman, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>The value of combining product and technology under one executive</li> <li>The advantages of having multiple diverse roles in one organization for both the individual and the organization</li> <li>Adapting in an evolving competitive landscape </li> <li>Strategies for recruiting millenials and technologists</li> <li>The development of Lifion, ADP’s innovation lab</li> <li>Using hackathons to improve how services are developed and delivered</li> <li>ADP Ventures: an internal team that builds and tests new product offerings</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/stuart-sackman/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/stuart-sackman/">Stuart Sackman, Corporate Vice President of Global Product and Technology for ADP</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 303: In this interview, Stuart Sackman, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include: The value of combining product and technology under one execu...
* The value of combining product and technology under one executive
* The advantages of having multiple diverse roles in one organization for both the individual and the organization
* Adapting in an evolving competitive landscape
* Strategies for recruiting millenials and technologists
* The development of Lifion, ADP’s innovation lab
* Using hackathons to improve how services are developed and delivered
* ADP Ventures: an internal team that builds and tests new product offerings

 
Stuart Sackman is the Corporate Vice President of Global Product and Technology for ADP, a $12 billion human capital management company. Stuart oversees both client-facing product development and internal technology operations.
During Stuart’s 25-year tenure at ADP, he has held positions with broad-ranging responsibilities across several ADP business units. He led product and marketing initiatives, developed strategy for ADP’s international expansion efforts, and steered eBusinness solutions. Most recently, Stuart was the Corporate Vice President and General Manager of Multinational Corporations Services.
Stuart holds a bachelor of arts in Computer Science from Brandeis University, and an MBA from Columbia Business School.
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Metis Strategy clean 28:21
Ken Xie, Founder, Chairman of the Board, and Chief Executive Officer of Fortinet https://www.metisstrategy.com/interview/ken-xie/ Mon, 14 Aug 2017 09:00:21 +0000 http://www.metisstrategy.com/stage/interview/ken-xie/ <p>302: In this interview, Ken Xie, discusses World Class IT Principle One, People and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Staying agile and innovative in a dynamic field</li> <li>The three elements of Fortinet’s culture: openness, teamwork and innovation</li> <li>Fortinet’s Five Stages of Security</li> <li>Forming an ecosystem of external partnerships to mitigate risk for customers</li> <li>The significant impact Stanford’s entrepreneurial culture and industry connections had on Ken’s career path</li> <li>Ken’s complimentary relationship with his brother and collaborator, Michael Xie</li> <li>Attributes of an effective entrepreneur</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/ken-xie/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/ken-xie/">Ken Xie, Founder, Chairman of the Board, and Chief Executive Officer of Fortinet </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 302: In this interview, Ken Xie, discusses World Class IT Principle One, People and World Class IT Principle Five, External Partnerships. Some of the topics discussed include: Staying agile and innovative in a dynamic field
* Staying agile and innovative in a dynamic field
* The three elements of Fortinet’s culture: openness, teamwork and innovation
* Fortinet’s Five Stages of Security
* Forming an ecosystem of external partnerships to mitigate risk for customers
* The significant impact Stanford’s entrepreneurial culture and industry connections had on Ken’s career path
* Ken’s complimentary relationship with his brother and collaborator, Michael Xie
* Attributes of an effective entrepreneur

 
Ken Xie is the Founder, Chairman of the Board, and Chief Executive Officer of Fortinet, a cyber security solutions firm. Ken founded Fortinet in 2000 with the goal of making an impactful change in the network security space. Ken has grown the company to nearly 5000 team members and $1.3 billion in revenue.
Ken started his first network security company, SIS, in 1993, while studying at Stanford University. In 1996, he founded NetScreen, which developed network security and access products for enterprises and carriers. NetScreen was acquired by Jupiter Networks for $4 billion, in 2004.
Ken earned a bachelor’s degree and a master’s degree in electronic engineering from Tsinghua University and a Master of Science in electrical engineering from Stanford University.
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Metis Strategy clean 29:30
Julia Davis, Senior Vice President and the Chief Information Officer of Aflac https://www.metisstrategy.com/interview/julia-davis/ Mon, 07 Aug 2017 09:00:55 +0000 http://www.metisstrategy.com/stage/interview/julia-davis/ <p>301: In this interview, Julia Davis, discusses World Class IT Principle One, People. Some of the topics discussed include:</p> <ul> <li>Using technology to improve the customer experience in the insurance space</li> <li>Aflac’s Apprenticeship Program</li> <li>Strategies for attracting younger team members</li> <li>The workplace of the future</li> <li>Utilizing metrics to improve employee and customer satisfaction</li> <li>Eyes on the trends: big data and artificial intelligence</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/julia-davis/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/julia-davis/">Julia Davis, Senior Vice President and the Chief Information Officer of Aflac</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 301: In this interview, Julia Davis, discusses World Class IT Principle One, People. Some of the topics discussed include: Using technology to improve the customer experience in the insurance space Aflac’s Apprenticeship Program
* Using technology to improve the customer experience in the insurance space
* Aflac’s Apprenticeship Program
* Strategies for attracting younger team members
* The workplace of the future
* Utilizing metrics to improve employee and customer satisfaction
* Eyes on the trends: big data and artificial intelligence

 
Julia Davis is a Senior Vice President and the Chief Information Officer of Aflac, a $22 billion supplemental insurance company. Since joining Aflac in 2013, Julia has overseen the day-to-day operations and strategic initiatives of Aflac’s Information Technology Division.
Before joining Aflac, Julia served as Chief Information Officer at American Safety Insurance and held several IT leadership positions at GE. Julia began her career in the U.S. Air Force as a software engineer, and rose to the rank of captain.
In 2016, Julia was awarded a CIO 100 Award and was named as one of Computerworld’s Premier 100 Technology Leaders.
Julia received a bachelor’s degree in engineering physics from Lehigh University and a master’s degree in system administration from St. Mary’s University.
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Metis Strategy clean 18:15
General Stanley McChrystal (Retired), Managing Partner at McChrystal Group, Former Commander Joint Special Operations Command https://www.metisstrategy.com/interview/general-stanley-mcchrystal-retired/ Mon, 31 Jul 2017 09:00:44 +0000 http://www.metisstrategy.com/stage/interview/general-stanley-mcchrystal-retired/ <p>300: In this interview, General Stan McChyrstal (Ret.) Managing Partner at McChrystal Group and Former Commander Joint Special Operations Command , discusses World Class IT Principle One, People. Some of the topics discussed include:</p> <ul> <li>The connections between the speed of change, agility, and decision making</li> <li>Recognizing that you can be technically and tactically correct, and still be functionally incorrect</li> <li>The benefits gained from decentralization, pumping information down the organization, and harnessing insights from younger, less experienced team members</li> <li>Building an organizational structure of organically connected small cohesive teams</li> <li>Creating a mandate for necessary change in organizations that are comfortable with their status quo </li> <li>The General’s upcoming book on leadership which explores the metrics of leadership</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/general-stanley-mcchrystal-retired/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/general-stanley-mcchrystal-retired/">General Stanley McChrystal (Retired), Managing Partner at McChrystal Group, Former Commander Joint Special Operations Command </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> 300: In this interview, General Stan McChyrstal (Ret.) Managing Partner at McChrystal Group and Former Commander Joint Special Operations Command , discusses World Class IT Principle One, People. Some of the topics discussed include: -
* The connections between the speed of change, agility, and decision making
* Recognizing that you can be technically and tactically correct, and still be functionally incorrect
* The benefits gained from decentralization, pumping information down the organization, and harnessing insights from younger, less experienced team members
* Building an organizational structure of organically connected small cohesive teams
* Creating a mandate for necessary change in organizations that are comfortable with their status quo
* The General’s upcoming book on leadership which explores the metrics of leadership

 
General Stanley McChrystal is a retired four-star general. He is the former commander of U.S. and International Security Assistance Forces (ISAF) Afghanistan and the former commander of the premier military counter-terrorism force, Joint Special Operations Command (JSOC). He was responsible for developing and implementing the current counter-insurgency strategy in Afghanistan, and for creating a comprehensive counter-terrorism organization that revolutionized the interagency operating culture.
General McChrystal co-founded the McChrystal Group in 2011. The McChrystal Group’s mission is to deliver innovative leadership solutions to American businesses to help them transform and succeed in challenging and dynamic environments.
General McChrystal is a senior fellow at Yale University’s Jackson Institute for Global Affairs where he teaches a course on Leadership in Operation. He sits on the boards of Navistar International Corporation and JetBlue Airways. He is also the chair of Service Year Alliance, which advocates for a year of service for every young American.
General McChrystal earned a Bachelor of Science from West Point and is a graduate of the U.S. Naval War College. He has completed fellowships at Harvard’s John F. Kennedy School of Government and at the Council on Foreign Relations.
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Metis Strategy clean 52:30
Kumud Kalia, Senior Vice President & Chief Information Officer of Akamai Technologies https://www.metisstrategy.com/interview/kumud-kalia/ Mon, 24 Jul 2017 09:00:15 +0000 http://www.metisstrategy.com/stage/interview/kumud-kalia/ <p>In this interview, Kumud Kalia, Chief Information Officer at Akamai Technologies, discusses World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The challenges and advantages of being a CIO in a tech company</li> <li>Agility in a fast-growing, evolving organization verses agility in a mature organization</li> <li>The partnership between Akamai’s IT and product teams in developing and testing new solutions</li> <li>Adding higher value as a CIO: developing internal solutions that can be adopted by the end- customer</li> <li>Driving enterprise strategy by leveraging a culture of expansive thinking</li> <li>Eye on the trends: disrupting infrastructure paradigms</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/kumud-kalia/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/kumud-kalia/">Kumud Kalia, Senior Vice President & Chief Information Officer of Akamai Technologies</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Kumud Kalia, Chief Information Officer at Akamai Technologies, discusses World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include: -
* The challenges and advantages of being a CIO in a tech company
* Agility in a fast-growing, evolving organization verses agility in a mature organization
* The partnership between Akamai’s IT and product teams in developing and testing new solutions
* Adding higher value as a CIO: developing internal solutions that can be adopted by the end- customer
* Driving enterprise strategy by leveraging a culture of expansive thinking
* Eye on the trends: disrupting infrastructure paradigms

 
Kumud Kalia is a Senior Vice President and the Chief Information Officer of Akamai Technologies, a $2.3 billion global content delivery network services firm. Kumud is responsible for leading the strategy, development, and operation of the applications and infrastructure that support the company’s business operations.
Prior to joining Akamai, Kumud served as CIO at Direct Energy, Qwest Communications, and the investment bank Dresdner Kleinwort Wasserstein.
Kumud holds a Bachelor of Science in electronic engineering from Bangor University.
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Metis Strategy clean 30:01
Chris Corrado, Chief Operating Officer & Chief Information Officer at London Stock Exchange Group https://www.metisstrategy.com/interview/chris-corrado/ Mon, 17 Jul 2017 09:00:19 +0000 http://www.metisstrategy.com/stage/interview/chris-corrado/ <p>In this interview, Chris Corrado, Chief Information Officer & Chief Operating Officer at London Stock Exchange Group, discusses World Class IT Principle One, People, World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The importance and evolution of the role of information for CIOs</li> <li>The CIO as strategist</li> <li>The significance of a technologist being able to understand and respond to the culture of an organization</li> <li>The state of technology in the U.K. compared to the U.S.</li> <li>Mitigating risk</li> <li>Implications of Brexit for financial information companies</li> <li>Eye on the trends: augmented intelligence</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/chris-corrado/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/chris-corrado/">Chris Corrado, Chief Operating Officer & Chief Information Officer at London Stock Exchange Group</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Chris Corrado, Chief Information Officer & Chief Operating Officer at London Stock Exchange Group, discusses World Class IT Principle One, People, World Class IT Principle Four, IT and Business Partnerships, and Principle Five,
* The importance and evolution of the role of information for CIOs
* The CIO as strategist
* The significance of a technologist being able to understand and respond to the culture of an organization
* The state of technology in the U.K. compared to the U.S.
* Mitigating risk
* Implications of Brexit for financial information companies
* Eye on the trends: augmented intelligence

 
Chris Corrado is the Chief Information Officer and the Chief Operating Officer of the London Stock Exchange Group, a $1.7 billion international markets infrastructure business. The firm focuses on capital formation, intellectual property, and risk and balance sheet management
Prior to joining the London Stock Exchange Group, Chris held senior technology and executive roles at MSCI, UBS, and Asurion. Chris has also worked at high technology growth firms including eBay and AT&T Wireless. His current position marks his second time working in the UK. Chris previously worked for Morgan Stanley International and Deutsche Bank.
Chris earned a Bachelor of Science in Management Information Systems & Business Administration from the University of New York at Albany.
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Metis Strategy clean 35:44
Bill Burnett & Dave Evans, Co-Authors of 'How to Build a Well-Lived, Joyful Life” https://www.metisstrategy.com/interview/bill-burnett-dave-evans/ Mon, 10 Jul 2017 09:00:28 +0000 http://www.metisstrategy.com/stage/interview/bill-burnett-dave-evans/ <p>In this interview, Dave Evans & Bill Burnett, Co-authors of “Designing Your Life: How to Build a Well-Lived, Joyful Life” discussed:</p> <ul> <li>Design thinking </li> <li>How “dysfunctional beliefs” constrain our choices</li> <li>Design thinking tools: reframing, empathetic thinking, Odyssey Plans</li> <li>Idea generation</li> <li>Designing Your Life for Women</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bill-burnett-dave-evans/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bill-burnett-dave-evans/">Bill Burnett & Dave Evans, Co-Authors of 'How to Build a Well-Lived, Joyful Life” </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Dave Evans & Bill Burnett, Co-authors of “Designing Your Life: How to Build a Well-Lived, Joyful Life” discussed: - Design thinking How “dysfunctional beliefs” constrain our choices Design thinking tools: reframing,
* Explanation of Design thinking, or Human-centered design
* The evolution of the Designing Your Life concept
* Idea generation
* How “dysfunctional beliefs” constrain our choices
* Design thinking tools: reframing, empathetic thinking, Odyssey Plans
* Designing Your Life for Women

 
Bill Burnett is the Executive Director of the Design Program at Stanford. He directs the undergraduate and graduate programs in innovative design and is a Consulting Assistant Professor. In addition to his academic responsibilities, Bill advises several internet startup companies. He has worked professionally on a variety of projects and holds both mechanical and design patents.
Bill has a Bachelor of Science and a Master of Science in Product Design from Stanford University.
Dave Evans is a Lecturer in the Product Design Program at Stanford and has served as an Executive Leadership and Management Consultant for high technology companies for over 25 years. He has also worked in alternative energy, led product marketing teams at Apple, and is a co-founder of Electronic Arts.
Dave holds a Bachelor of Science and a Master of Science in Mechanical Engineering from Stanford University and a graduate diploma in Contemplative Spirituality from San Francisco Theological Seminary.
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Metis Strategy clean 29:38
Ann Kono, Partner, Chief Information Officer, and Risk Officer at Ares Management https://www.metisstrategy.com/interview/ann-kono/ Mon, 03 Jul 2017 09:00:55 +0000 http://www.metisstrategy.com/stage/interview/ann-kono/ <p>In this interview, Ann Kono, Partner, Chief Information Officer, and Risk Officer at Ares Management , discussed World Class IT Principle One, People and World Class Principle Five, External Partnerships. She also discussed:</p> <ul> <li>The interplay of Ann’s dual role as Chief Information Officer and Chief Risk Officer </li> <li>Data as the primary driver of success</li> <li>Using technology to separate the signal from the noise in data</li> <li>The talent challenge</li> <li>Creating a collaborative culture to increase innovation</li> <li>Balancing innovation and risk</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/ann-kono/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/ann-kono/">Ann Kono, Partner, Chief Information Officer, and Risk Officer at Ares Management</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Ann Kono, Partner, Chief Information Officer, and Risk Officer at Ares Management , discussed World Class IT Principle One, People and World Class Principle Five, External Partnerships. She also discussed: -
* The interplay of Ann’s dual role as Chief Information Officer and Chief Risk Office
* Data as the primary driver of success
* Using technology to separate the signal from the noise in data
* Balancing innovation and risk with a two-bucket approach
* Creating a collaborative culture to increase innovation
* Learning from people outside of your industry
* The talent challenge
* Eye on the trends: unified communications, robotics and natural language processing, and data management

 
Ann Kono is Partner, Chief Information Officer, and Risk Officer at Ares Management, a $2 billion global alternative asset management firm. Ann is responsible for Technology, Investment Operations, and Enterprise Risk Management for the firm.
Prior to joining Ares Management, Ann served as Head of Global Application Delivery at Western Asset Management, and as Head of Software Development for a startup that specialized in building high traffic commerce sites.
Ann has a bachelor’s degree in finance from Boston University and an MBA in Finance from the University of Southern California’s Marshall School of Business.
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Metis Strategy clean 28:36
Brian Lillie, Chief Customer Officer and Executive Vice President of Technology Services at Equinix https://www.metisstrategy.com/interview/brian-lillie/ Mon, 26 Jun 2017 09:00:30 +0000 http://www.metisstrategy.com/stage/interview/brian-lillie/ <p>In this interview, Brian Lillie, Chief Customer Officer and Executive Vice President of Technology Services at Equinix, discussed World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. He also discussed:</p> <ul> <li>Back office verses front office CIOs</li> <li>The Four Pillars of CIO Excellence</li> <li>Shadow IT as a signifier of service gaps</li> <li>Eye on the Trends: artificial intelligence, big data, software defined networking </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/brian-lillie/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/brian-lillie/">Brian Lillie, Chief Customer Officer and Executive Vice President of Technology Services at Equinix</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Brian Lillie, Chief Customer Officer and Executive Vice President of Technology Services at Equinix, discussed World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. He also discussed: -
* His career path from Air Force Officer to Chief Customer Officer
* Back office verses front office CIOs
* Equinix on Equinix
* The distribution of responsibilities between the VP of Technology Services and the CIO positions
* The Four Pillars of CIO Excellence
* Shadow IT as a signifier of service gaps
* Eye on the Trends: artificial intelligence, big data, software defined networking

Brian Lillie is the Chief Customer Officer and Executive Vice President of Technology Services at Equinix, a $3.7 billion global business exchange data center provider. Brian leads Equinix’s Global Customer Success Organization as well as their Global Technology Services, which includes IT and Interconnection Product Engineering.
Prior to his current position at Equinix, Brian served as CIO of the organization for eight years. Before joining Equinix, he held senior-level executive roles at VeriSign and Silicon Graphics (SGI). Brian began his career in the Air Force where he worked in communications and IT.
Brian earned a Master of Science in Management from Stanford University’s Graduate School of Business, and a master’s degree in Telecommunications Management from Golden Gate University. He also has a bachelor’s degree in Mathematics from Montana State University.
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Metis Strategy clean 33:23
Catherine Bessant, Chief Operations and Technology Officer of Bank of America https://www.metisstrategy.com/interview/catherine-bessant/ Mon, 19 Jun 2017 09:00:49 +0000 http://www.metisstrategy.com/stage/interview/catherine-bessant/ <p>In this interview, Catherine Bessant, Chief Operations and Technology Officer of Bank of America, discusses World Class IT Principle One, People, World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The necessity of combining technology and operations </li> <li>Responsible automated intelligence</li> <li>Bank of America is not a fintech company</li> <li>Guidelines for maximizing external partnerships</li> <li>Advantages businesses of scale have over startups</li> <li>Balancing innovation and risk</li> <li>The war for talent</li> <li>Talent planning and analysis</li> <li>Cloud security</li> <li>The importance of breadth and depth of experience</li> <li>The impact of board involvement on the individual and the organization</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/catherine-bessant/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/catherine-bessant/">Catherine Bessant, Chief Operations and Technology Officer of Bank of America</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Catherine Bessant, Chief Operations and Technology Officer of Bank of America, discusses World Class IT Principle One, People, World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships.
* The necessity of combining technology and operations
* Responsible automated intelligence
* Bank of America is not a fintech company
* Guidelines for maximizing external partnerships
* Advantages businesses of scale have over startups
* Balancing innovation and risk
* The war for talent
* Talent planning and analysis
* Cloud security
* The importance of breadth and depth of experience
* The impact of board involvement on the individual and the organization

Catherine Bessant’s Biography
Catherine Bessant is Chief Operations and Technology Officer at Bank of America, a $94 billion global banking and financial services corporation.
Since 2010, Cathy has led the team responsible for delivering end-to-end technology and operating services across the company.
Cathy has held a number of senior leadership roles for Bank of America. A partial list includes: President of Global Corporate Banking, President of Global Product Solutions and Global Treasury Services, and Chief Marketing Officer.
Cathy serves on the board of directors of Zurich Insurance Group and Florida Blue. She also sits on the board of trustees for the University of North Carolina at Charlotte, and on the advisory board for the Ross School of Business at the University of Michigan.
Cathy holds a bachelor’s degree in business administration from the Ross School of Business at the University of Michigan.
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Metis Strategy clean 33:29
David Trone, Co-Founder & Co-Owner of Total Wine & More https://www.metisstrategy.com/interview/david-trone/ Mon, 12 Jun 2017 09:00:06 +0000 http://www.metisstrategy.com/stage/interview/david-trone/ <p>In this interview, David Trone, Co-Founder & Co-Owner of Total Wine & More, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Total Wine & More’s bricks and clicks growth strategy</li> <li>The evloution of the customer expereince in the adult beverage industry</li> <li>The three Cs of Total Wine and More’s operating philoslphy</li> <li>Doing business in a heavily regulated industry</li> <li>Total Wine and More’s community involvment intitiatives</li> <li>David’s campaign for the Democratic nominaiton in Maryland’s 8th Congressional Distrcit</li> <li>The imporance of risk taking and failure</li> <li>David’s favorite wine varietals</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/david-trone/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/david-trone/">David Trone, Co-Founder & Co-Owner of Total Wine & More</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, David Trone, Co-Founder & Co-Owner of Total Wine & More, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:
* Total Wine & More’s bricks and clicks growth strategy
* The evloution of the customer expereince in the adult beverage industry
* The three Cs of Total Wine and More’s operating philoslphy
* Doing business in a heavily regulated industry
* Total Wine and More’s community involvment intitiatives
* David’s campaign for the Democratic nominaiton in Maryland’s 8th Congressional Distrcit
* The imporance of risk taking and failure
* David’s favorite wine varietals

David Trone’s Biography
David is the Co-Founder and Co-Owner, with his brother Robert Trone, of Total Wine and More, a $3 billion alcohol retail company.
In 2016, David campaigned for the Democratic nominaiton in Maryland’s 8th Congressional Distrcit. His unsuccessful bid for the House seat was notable, in part, because David ran an entirely self-financed campaign.
David and his wife run the David and June Trone Family Foundation whose beneficiaries include education, health care, and civil liberties organizations. David serves on the boards of American University and the Baltimore Symphony Orchestra.
David earned a bachelor’s degree from Furman University and an MBA from the Wharton School of Business at the University of Pennsylvania.
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Metis Strategy clean 29:40
Andrew Ng, Co-Founder & Co-Chairman of Coursera https://www.metisstrategy.com/interview/andrew-ng/ Mon, 05 Jun 2017 09:00:52 +0000 http://www.metisstrategy.com/stage/interview/andrew-ng/ <p>In this interview, Andrew Ng discusses World Class IT Principle One, People, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Andrew’s unique, evolving, and passion-driven career path</li> <li>The impact of AI on existing industries</li> <li>Recommendations for CIOs and CEOs starting their AI journey</li> <li>Advantages of implementing a centralized AI org structure</li> <li>Opportunities for smaller organizations to leverage AI</li> <li>How lifelong learning can minimize jobs displaced through AI</li> <li>The importance of building strong teams and cultures</li> <li>Key cultural components for success: work ethic and lifelong leaning</li> <li>Chinese verses US business culture</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/andrew-ng/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/andrew-ng/">Andrew Ng, Co-Founder & Co-Chairman of Coursera</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Andrew Ng discusses World Class IT Principle One, People, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include: Andrew’s unique, evolving, and passion-driven career path
* Andrew’s unique, evolving, and passion-driven career path
* The impact of AI on existing industries
* Recommendations for CIOs and CEOs starting their AI journey
* Advantages of implementing a centralized AI org structure
* Opportunities for smaller organizations to leverage AI
* How lifelong learning can minimize jobs displaced through AI
* The importance of building strong teams and cultures
* Key cultural components for success: work ethic and lifelong leaning
* Chinese verses US business culture

Most recently, Andrew served as Corporate VP and Chief Scientist of Baidu. During his tenure at Baidu, Andrew spearheaded AI projects and developed new lines of business. Prior to joining Baidu, Andrew co-founded Coursera, a Massive Open Online Course platform. Andrew also founded and led the “Google Brain” deep learning project. Through his work with Chinese and American companies, he has made significant contributions to the growth of machine and deep learning in both countries.
Andrew has written or co-authored over 100 research papers and is an adjunct professor at Stanford University. Andrew continues to guide Coursera as Co-Chair of the board
Andrew holds a bachelor of science degree from Carnegie Mellon University and a Master of Science in Electrical and Chemical Engineering from MIT. He also earned a PhD in Computer Science from the University of California Berkeley
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Metis Strategy clean 28:59
Nick Colisto, Senior Vice President and Chief Information Officer of Xylem https://www.metisstrategy.com/interview/nick-colisto-2/ Mon, 29 May 2017 09:00:52 +0000 http://www.metisstrategy.com/stage/interview/nick-colisto-2/ <p>In this interview, Nick Colisto, CIO of Xylem, discusses World Class IT Principle Four, IT & Business Partnerships and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Xylem’s transformative journey into a digital business</li> <li>The advantages of evolving from individual systems to platforms</li> <li>Xylem’s Integrated System IT platform that enables customer engagement, operating efficiency, and growth</li> <li>Utilizing technology platforms to serve overall business priorities</li> <li>Xylem’s Five Star Model</li> <li>Methods for gaining insights from within and outside of the organization</li> <li>Xylem’s five strategic priorities</li> <li>The evolving organizational structure of IT</li> <li>Eyes on the trends: IoT for the front office, Iot for the back office, managed services</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/nick-colisto-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/nick-colisto-2/">Nick Colisto, Senior Vice President and Chief Information Officer of Xylem</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Nick Colisto, CIO of Xylem, discusses World Class IT Principle Four, IT & Business Partnerships and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:
* Xylem’s transformative journey into a digital business
* The advantages of evolving from individual systems to platforms
* Xylem’s Integrated System IT platform that enables customer engagement, operating efficiency, and growth
* Utilizing technology platforms to serve overall business priorities
* Xylem’s Five Star Model
* Methods for gaining insights from within and outside of the organization
* Xylem’s five strategic priorities
* The evolving organizational structure of IT
* Eyes on the trends: IoT for the front office, Iot for the back office, managed services

Nick is the Senior Vice President and Chief Information Officer at Xylem Inc., a $4 billion global water technology company. He is responsible for the company’s integrated systems management and the implementation of its technological strategy.
Prior to joining Xylem, Nick was the Chief Information Officer of K. Hovnanian Enterprises.
Nick is the author of “The CIO Playbook: Strategies and Best Practices for IT Leaders to Deliver Value,” and serves on the academic advisory board at Rutgers University.
Nick earned a Bachelor of Business in Management Information Systems and a Master of Science in Information Systems from Pace University.
I recently caught up with Nick at Xylem Global Headquarters in Rye Brook, NY. Our conversation covered World Class IT Principle Four, IT & Business Partnerships, as Nick discussed how he aligns IT’s strategy with the organization’s priorities and standardizes technology and processes across the enterprise. We also covered Principle Five, External Partnerships, as Nick described the growing importance of reliable partnerships for an agile IT department. We also discussed Xylem’s five star model for selecting technology, the value of internal and external touch points, and a variety of other topics.
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Metis Strategy clean 21:06
Terry Bradwell, Chief Enterprise Strategy and Innovation Officer of AARP https://www.metisstrategy.com/interview/terry-bradwell/ Mon, 22 May 2017 09:00:54 +0000 http://www.metisstrategy.com/stage/interview/terry-bradwell/ <p>In this interview, Terry Bradwell, Chief Enterprise Strategy and Innovation Officer of AARP, discusses World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Terry’s role as AARP’s chief enterprise strategy and innovation officert</li> <li>AARP’s innovation lab</li> <li>Driving an IT team to “be” the business, not only support the business</li> <li>AARP’s Formula for innovation: Innovation= Culture + Process</li> <li>Why CIOs make great strategy leaders</li> <li>AARP’s mission to close the digital literacy gap</li> <li>AARP’s broad ecosystem of external partners</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/terry-bradwell/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/terry-bradwell/">Terry Bradwell, Chief Enterprise Strategy and Innovation Officer of AARP</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Terry Bradwell, Chief Enterprise Strategy and Innovation Officer of AARP, discusses World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include: -
* Terry’s role as AARP’s chief enterprise strategy and innovation officer
* AARP’s innovation lab
* Driving an IT team to “be” the business, not only support the business
* AARP’s Formula for innovation: Innovation= Culture + Process
* Why CIOs make great strategy leaders
* AARP’s mission to close the digital literacy gap
* AARP’s broad ecosystem of external partners

Terry Bradwell’s Biography
Terry Bradwell is the Chief Enterprise Strategy and Innovation Officer of AARP, a non-profit advocacy organization with an annual revenue of $1.5 billion. Terry is responsible for strategic planning, corporate relations, and an innovation lab.
Terry previously served as AARP’s Chief Information Officer where he transformed the IT organization from a “cost center” to a “value center.” Prior to joining AARP, Terry was a principal for IBM’s Media and Entertainment practice and a solution delivery executive for Gaming-Technologies Corporation.
Terry holds a Bachelor of Science in computer information systems from Florida A&M University that he earned while on a full athletic scholarship.
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Metis Strategy clean 27:00
George Corbin, SVP of Digital at Marriott International https://www.metisstrategy.com/interview/george-corbin/ Mon, 15 May 2017 09:00:39 +0000 http://www.metisstrategy.com/stage/interview/george-corbin/ <p>In this interview, George Corbin, Senior Vice President of Digital for Marriott International, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Marriott’s place among the highest revenue earners by a digital channel</li> <li>The maturity curve and the challenge of disruption for incumbent companies</li> <li>Advantages that incumbents have over startups in evolving industries</li> <li>Disrupting your own organization</li> <li>The millennial mindset that spans across multiple age demographics</li> <li>Marriott’s transformation of the service experience</li> <li>Leading and managing a transforming organization</li> <li>The impact of Airbnb on the hospitality industry</li> <li>Adapting across an organization to fundamental shifts in customers' needs and expectations</li> <li>The influence of culture and existing operating models on a company’s management of digital disruption</li> <li>Marriott’s embracement of the localization of the travel experience</li> <li>Characteristics of a successful Chief Digital Officer</li> <li>Building alliances and coalitions to drive and support change</li> <li>Using pilot programs to de-risk change for internal and external partners</li> <li>Messaging as a service, not marketing</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/george-corbin/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/george-corbin/">George Corbin, SVP of Digital at Marriott International</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, George Corbin, Senior Vice President of Digital for Marriott International, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include: -
* Marriott’s place among the highest revenue earners by a digital channel
* The maturity curve and the challenge of disruption for incumbent companies
* Advantages that incumbents have over startups in evolving industries
* Disrupting your own organization
* The millennial mindset that spans across multiple age demographics
* Leading and managing a transforming organization
* The impact of Airbnb on the hospitality industry
* Adapting across an organization to fundamental shifts in customers’ needs and expectations
* The influence of culture and existing operating models on a company’s management of digital disruption
* Marriott’s embracement of the localization of the travel experience
* Characteristics of a successful Chief Digital Officer
* Building alliances and coalitions to drive and support change
* Using pilot programs to de-risk change for internal and external partners
* Messaging as a service, not marketing

 
George Corbin’s Biography
George is the Senior Vice President of Digital for Marriott International, a $17 billion hospitality company. George is responsible for Marriott.com and Marriott Mobile, which last year accounted for over $13 billion in gross combined digital sales. He is also leading the effort to digitally transform the on-property guest experience across Marriott’s almost 6,000 properties in over 100 countries.
Prior to his current position, George was Vice President of Global E Commerce at Marriott. Before joining the Marriott organization, George was the Managing Director and VP of iXL/Scient, a global internet consulting agency.
George earned an MBA from Harvard Business School and a bachelor’s degree from the University of California, Davis.
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Metis Strategy clean 43:31
Kyle Nel, Executive Director of Lowe's Innovation Labs https://www.metisstrategy.com/interview/kyle-nel/ Sun, 07 May 2017 09:00:34 +0000 http://www.metisstrategy.com/stage/interview/kyle-nel/ <p>In this interview, Kyle Nel, Executive Director of Lowe's Innovation Labs, discusses World Class IT Principle One, People, Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Lowe’s Innovation Labs</li> <li>Lowe’s uncommon partnerships</li> <li>Maximizing efficiency and success by integrating internal and external talent</li> <li>Lowe’s Innovation Labs’ Collider</li> <li>The value of external partnerships</li> <li>Incremental verses meaningful innovation</li> <li>Lowe’s Narrative-driven innovation model</li> <li>Using behavioral science to drive transformation</li> <li>Metrics for measuring the success of innovation labs</li> <li>Lowe’s Innovation Labs’ projects: Lowe’s Holoroom, self-roaming robots, additive manufacturing</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/kyle-nel/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/kyle-nel/">Kyle Nel, Executive Director of Lowe's Innovation Labs</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Kyle Nel, Executive Director of Lowe's Innovation Labs, discusses World Class IT Principle One, People, Principle Five, External Partnerships. Some of the topics discussed include: Lowe’s Innovation Labs
* Lowe’s Innovation Labs
* Lowe’s uncommon partnerships
* Maximizing efficiency and success by integrating internal and external talent
* Lowe’s Innovation Labs’ Collider
* The value of external partnerships
* Incremental verses meaningful innovation
* Lowe’s Narrative-driven innovation model
* Using behavioral science to drive transformation
* Metrics for measuring the success of innovation labs
* Lowe’s Innovation Labs’ projects: Lowe’s Holoroom, self-roaming robots, additive manufacturing

Kyle Nel’s Biography
Kyle Nel is the Executive Director of Lowe’s Innovation Labs, part of Lowe’s Companies, Inc., a $60 billion home improvement company. Kyle leads a team that is responsible for driving the company’s innovation vision, strategy, and growth.
Prior to founding the Innovation Labs, Kyle held positions in market research with Lowe’s and the Walmart Global Insights Group.
Kyle is a member of the XPRIZE Foundation Innovation Board and was recognized on the 2015 Advertising Age “40 under 40” list.
Kyle earned a bachelor’s degree in Business Management from Brigham Young University-Idaho and an MBA from the AC Nielsen Center for Marketing Research at the University of Wisconsin.
I recently caught up with Kyle in his office in Seattle, WA. Our conversation covered World Class IT Principle One, People, as Kyle discussed how he recruits for innovation; and Principle Five, External Partnerships, as Kyle described the importance of Lowe’s uncommon partnerships with organizations like Google and Made In Space. We also discussed Lowe’s Innovation Labs’ narrative-driven innovation model, transformative products that are used in Lowe’s stores that began in the Innovation Labs, and a variety of other topics.
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Metis Strategy clean 37:23
Mike Keller, CIO of Nationwide https://www.metisstrategy.com/interview/mike-keller/ Mon, 01 May 2017 09:00:28 +0000 http://www.metisstrategy.com/stage/interview/mike-keller/ <p>In this interview, Mike Keller, CIO of Local Nationwide, discusses World Class IT Principle One, People, World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Nationwide’s One-Brand alignment</li> <li>IT’s role in Nationwide’s initiatives to simplify, modernize, and reinvent their core businesses</li> <li>Optimizing for both business intimacy and economies of scale</li> <li>Vendor goverance</li> <li>Workforce planning for developing and transitioning team members for evolving organizations</li> <li>The opportunities provided by a long tenure as CIO</li> <li>Leadership strategies for creating an environment of learning, collaboration, and innovation</li> <li>Executive development and internal rotational development</li> <li>Columbus 2020: a private/public partnership to encourage economic development </li> <li>Eye on the trends: autonomous vehicles, the sharing economy, smart mobility </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-keller/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-keller/">Mike Keller, CIO of Nationwide</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Mike Keller, CIO of Local Nationwide, discusses World Class IT Principle One, People, World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include: -
* Nationwide’s One-Brand alignment
* IT’s role in Nationwide’s initiatives to simplify, modernize, and reinvent their core businesses
* Optimizing for both business intimacy and economies of scale
* Vendor goverance
* Workforce planning for developing and transitioning team members for evolving organizations
* The opportunities provided by a long tenure as CIO
* Leadership strategies for creating an environment of learning, collaboration, and innovation
* Executive development and internal rotational development
* Columbus 2020: a private/public partnership to encourage economic development
* Eye on the trends: autonomous vehicles, the sharing economy, smart mobility

Mike Keller’s Biography
Mike Keller is Executive Vice President and Chief Information Officer at Nationwide, a $43 billion insurance and financial services company. He is responsible for the prioritization and delivery of Nationwide’s strategic business transformation program, technology strategy, and IT capabilities.
Prior to joining Nationwide in 2001, Mike was Chief Technology Officer for Corporate Infrastructure at Bank One and held leadership roles at IBM in a number of areas including global services and industry solutions.
Mike is on the Board of Directors for Columbus 2020, a public-private partnership designed to position Central Ohio as one of the nation’s leaders in economic development. He is Chairman of the Board for the Columbus Collaboratory, whose initiatives focus on delivering business value through advanced analytics and cyber security solutions. Mike also serves on the IBM Board of Advisors and McKinsey’s Global Insurance COO Roundtable.
Mike earned a bachelor’s degree in mathematics from the University of Michigan.
I recently caught up with Mike in his office in Columbus, OH. Our conversation covered World Class IT Principle One, People, as Mike discussed how he recruits, develops, and transitions talent in an evolving organization; Principle Four, IT &-Business Partnerships, as Mike discussed his team’s role in Nationwide’s ongoing transformation; and Principle Five, External Partnerships, as Mike described Nationwide’s relationship with its three global service providers. We also covered Mike’s long tenure as CIO of Nationwide and a variety of other topics.
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Metis Strategy clean 36:51
Bill Miller, SVP & CIO of NetApp https://www.metisstrategy.com/interview/bill-miller/ Mon, 24 Apr 2017 16:00:34 +0000 http://www.metisstrategy.com/stage/interview/bill-miller/ <p>In this interview, Bill Miller, CIO & SVP of NetApp, discusses World Class IT Principle One, People, Principle Two, IT Infrastructure, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Bill’s role in NetApp’s transformation from a data storage to a data management company</li> <li>NetApp’s internal product testing initiatives: Customer-1 and NetApp on NetApp</li> <li>The development of NetApp’s Data Fabric for seamlessly managing data</li> <li>The valuable feedback loop created when your CIO or IT peers are your customers</li> <li>How a culture of fraternity and flexibility encourages innovation</li> <li>The three topics on every CIO’s mind</li> <li>The importance of civility and collaboration for successfully running an IT department in a tech organization</li> <li>Pre-working the First 100 Days plan</li> <li>Eye on the Trends: Companies utilizing a hybrid of cloud-based utilities; Pay-as-you-go cloud model</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bill-miller/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bill-miller/">Bill Miller, SVP & CIO of NetApp</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Bill Miller, CIO & SVP of NetApp, discusses World Class IT Principle One, People, Principle Two, IT Infrastructure, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships.
* Bill’s role in NetApp’s transformation from a data storage to a data management company
* NetApp’s internal product testing initiatives: Customer-1 and NetApp on NetApp
* The development of NetApp’s Data Fabric for seamlessly managing data
* The valuable feedback loop created when your CIO or IT peers are your customers
* How a culture of fraternity and flexibility encourages innovation
* The three topics on every CIO’s mind
* The importance of civility and collaboration for successfully running an IT department in a tech organization
* Pre-working the First 100 Days plan
* Eye on the Trends: Companies utilizing a hybrid of cloud-based utilities; Pay-as-you-go cloud model

Bill Miller’s Biography
Bill Miller is Senior Vice President and Chief Information Officer at NetApp. He joined the $5 billion organization late last year to support and advance the company’s ongoing transformation.
Prior to joining NetApp, Bill was the CIO of Broadcom and of Harris Corporation. He also founded and led Sabal Systems, a high-tech consultancy firm.
Bill is active on multiple executive boards. He provides CIO advisory input for the dean of engineering at the University of Central Florida, for Information Systems Associates at the University of California, Los Angeles, and for the University of California, Irvine’s Center for Digital Transformation. He also provides advisory input for the Information Management Forum, a consortium of IT leadership.
Bill earned a Bachelor of Science in engineering from Loyola University and a Master of Science in Material Science and Engineering from the University of Virginia. He also holds an MBA from the University of Central Florida.
I recently caught up with Bill in his office in Sunnyvale, CA. Our conversation covers World Class IT Principle Four, IT-Business Partnerships, as Bill discusses NetApp’s Customer-1 and NetApp on NetApp programs, and, as Bill describes both his role in driving business-wide strategy and the comprehensive role an IT team must play in a technology-centric enterprise. Bill also discusses his strategy for getting ready for his First 100 Days at NetApp, shares his insights on trends around cloud-computing, and throughout the interview highlights how a cooperative and supportive business culture enables innovation.
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Metis Strategy clean 37:33
Brad Stone, Author of The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley are Changing the World https://www.metisstrategy.com/interview/brad-stone/ Mon, 17 Apr 2017 09:00:28 +0000 http://www.metisstrategy.com/stage/interview/brad-stone/ <p>In this interview, Brad Stone, author of <em>The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley are Changing the World</em>, discusses:</p> <ul> <li>The similarities and differences between the cultures of Airbnb and Uber</li> <li>The influence of Jeff Bezos and Amazon on Airbnb and Uber</li> <li>The successful balance of idealism and aggression as an indicator of a startup’s success</li> <li>The importance of startups having a strong executive team around a CEO</li> <li>Travis Kalanick’s and Brian Chesney’s leadership styles</li> <li>The role of tech companies in managing the cultural anxiety caused by technological advance</li> <li>Growing pains experienced by startups as they attempt to transition to public companies</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/brad-stone/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/brad-stone/">Brad Stone, Author of <em>The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley are Changing the World</em></a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Brad Stone, author of The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley are Changing the World, discusses: - The similarities and differences between the cultures of Airbnb and Uber

* The similarities and differences between the cultures of Airbnb and Uber
* Challenges and concerns faced by Airbnb and Uber
* The influence of Jeff Bezos and Amazon on Airbnb and Uber
* The successful balance of idealism and aggression as an indicator of a startup’s success
* Growing pains experienced by startups as they attempt to transition to public companies
* The importance of startups having a strong executive team around a CEO
* Travis Kalanick’s and Brian Chesney’s leadership styles
* The role of tech companies in managing the cultural anxiety caused by technological advance




Brad Stone’s Biography
Brad is the author of the recent release The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley are Changing the World. Brad’s previous book, The Everything Store: Jeff Bezos and the Age of Amazon was both a New York Times and Wall Street Journal bestseller and won the 2013 Financial Times/Goldman Sachs Business Book of the Year Award.
Brad is the senior executive editor for technology at Bloomberg News, a $9 billion global news and information organization. He oversees a team of 50 reporters and editors that cover high-tech companies, startups, and internet trends around the world. Brad also co-hosts a weekly Bloomberg podcast, Decrypted, and contributes to a morning email newsletter on technology called Fully Charged.
Previously, Brad was a senior writer for Bloomberg Businessweek and a technology correspondent for the New York Times.
Brad holds a bachelor of arts in English from Columbia University.


 

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Metis Strategy clean 26:10
Angela Yochem, CIO of Rent-A-Center https://www.metisstrategy.com/interview/angela-yochem-2/ Mon, 10 Apr 2017 09:00:17 +0000 http://www.metisstrategy.com/stage/interview/angela-yochem-2/ <p>In this interview, Angela Yochem, CIO of Rent-A-Center, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Executing Rent-A-Center’s digital transformation</li> <li>CIOs driving business innovationt</li> <li>Taking intelligent risks</li> <li>The impact of a single decision across the enterprise</li> <li>Keeping the end-customer at the front of the decision making process</li> <li>Excelling in the First 100 Days</li> </li> <p>The two characteristics that board search committees are seeking in CIOs</li> </li> <p>Methods for staying abreast of and understanding cutting edge technology</li> </li> <p>Angela’s Entrepreneur as Residence experience</li> </li> <p>Eyes on the trends: Fast prototyping and feedback, Artificial intelligence, STEM education</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/angela-yochem-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/angela-yochem-2/">Angela Yochem, CIO of Rent-A-Center</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Angela Yochem, CIO of Rent-A-Center, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include: Executing Rent-A-Center’s digital transformation
* Executing Rent-A-Center’s digital transformation
* CIOs driving business innovation
* The impact of a single decision across the enterprise
* Keeping the end-customer at the front of the decision making process
* Excelling in the First 100 Days
* The two characteristics that board search committees are seeking in CIOs
* Methods for staying abreast of and understanding cutting edge technology
* Angela’s Entrepreneur as Residence experience
* Eyes on the trends: Fast prototyping and feedback, Artificial intelligence, STEM education

I recently caught up with Angela over the phone from her office in Plano, TX. Our conversation covered World Class IT Principle Four, IT & Business Partnerships, as Angela described the importance of CIOs understanding, supporting, and driving the interdependencies that exist in complex, modern enterprises. Angela also shared how CIOs need to adopt the mindset of CEOs, how she prepared for her First 100 Days at Rent-A-Center, her experience as a board-level CIO, and her views on a variety of other topics.
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Metis Strategy clean 26:28
Rick King, EVP and CIO of Thomson Reuters https://www.metisstrategy.com/interview/rick-king-2/ Mon, 03 Apr 2017 09:00:05 +0000 http://www.metisstrategy.com/stage/interview/rick-king-2/ <p>In this interview, Rick King, EVP and CIO of Thomson Reuters, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The role of the CIO in an information based company</li> <li>Recruiting and retaining talent</li> <li>Providing employees with opportunities for growth and advancement</li> <li>Leading with the mindset of a teacher or coach</li> <li>Proven techniques for increasing the presence of women in all levels of an organization</li> <li>Veteran advice for technologists seeking a board position</li> <li>The benefits of involving CIOS when developing strategic partnerships</li> <li>Creating symbiotic relationships with partners to drive and support growth and innovation </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/rick-king-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/rick-king-2/">Rick King, EVP and CIO of Thomson Reuters</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Rick King, EVP and CIO of Thomson Reuters, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include: The role of the CIO in an information based company • The role of the CIO in an information based company
• Recruiting and retaining talent
• Providing employees with opportunities for growth and advancement
• Leading with the mindset of a teacher or coach
• Veteran advice for technologists seeking a board position
• Proven techniques for increasing the presence of women in all levels of an organization
• The benefits of involving CIOS when developing strategic partnerships
• Creating symbiotic relationships with partners to drive and support growth and innovation
Rick King’s Biography
Rick is the Executive Vice President & Chief Information Officer of Thomson Reuters, an $11 billion provider of news and information for professional markets. Rick has been with Thomson Reuters since 2000, previously serving as the Chief Operating Officer of Technology and as the Chief Technology Officer of various units.
Prior to joining Thomson Reuters, Rick held executive-level positions at Ceridian Employer Services and Jostens Learning, among other companies. He began his career as a teacher and coach.
Rick is a member of the board of directors for TCF Financial Corporation, a publicly traded bank holding company, where he chairs the Technology Committee and sits on the Audit, Finance and Risk Committee. He is also heavily involved in his community, serving on the boards of trustees for Minnesota Public Radio and the Minneapolis Institute of Art. Rick was appointed by the Governor of Minnesota to the Minnesota Metropolitan Airports Commission, where he chairs the Management and Operations Committee, as well as to the Technology Advisory Committee, which he also chairs.
Recently, Rick was honored with a 2017 “Guys Who Get It Award” for his work on gender partnership.
Rick holds a bachelor’s degree from the University of Vermont in Mathematics – Teacher Education as well as a master’s degree in Education Administration and Planning from the University of Vermont.
I recently caught up with Rick over the phone from his office in Eagan, Minnesota. Our conversation covered World Class IT Principle One, People, as we discussed recruiting and retaining talent, specifically Thomson Reuter’s success with increasing the number of women across all levels of the organization. We also covered World Class Principle Five, External Partnerships, as Rick described the symbiotic partnerships that he has developed that both ease and enable growth and innovation. We also discussed CIOs as strategists, his experience as a board-level CIO with advice he has for those who wish to follow in his footsteps, as well as a variety of other topics
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Metis Strategy clean 31:37
Yvonne Wassenaar, CIO of New Relic https://www.metisstrategy.com/interview/yvonne-wassenaar/ Mon, 27 Mar 2017 11:10:32 +0000 http://www.metisstrategy.com/stage/interview/yvonne-wassenaar/ <p>In this interview, Yvonne Wassenaar, CIO of New Relic, discusses World Class IT Principle Two, Infrastructure, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Being a CIO in a cloud based company</li> <li>The importance of CIOs having both a horizontal viewpoint and a technological mindset</li> <li>Taking intelligent risks</li> <li>IT departments as integrators and collaborators</li> <li>The role of CIOs on corporate boards</li> <li>The internal and external functions of a modern CIO</li> </li> <p>Diversity in STEM fields</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/yvonne-wassenaar/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/yvonne-wassenaar/">Yvonne Wassenaar, CIO of New Relic</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Yvonne Wassenaar, CIO of New Relic, discusses World Class IT Principle Two, Infrastructure, and Principle Four, IT & Business Partnerships. Some of the topics discussed include: Being a CIO in a cloud based company
* Being a CIO in a cloud based company
* The importance of CIOs having both a horizontal viewpoint and a technological mindset
* Taking intelligent risks
* IT departments as integrators and collaborators
* The role of CIOs on corporate boards
* Internal and external functions of a modern CIO
* Critical sources of information for predicting trends and solving problems
* Eye on the trends: cloud technology, fast innovation, cybersecurity, machine learning, block chain

Yvonne Wassenaar Biography
Yvonne is the Chief Information Officer of New Relic, a digital intelligence platform company. As CIO, Yvonne divides her focus between the company’s growth strategy and development of the supporting unified technology and data platform.
Yvonne joined New Relic to prepare the company for its IPO and subsequently has led key growth initiatives contributing to an almost two billion dollar valuation within two years. Prior to New Relic, Yvonne held multiple leadership positions at VMware.
Yvonne serves on the Board of Directors for Bitium, where she advises the cloud-based identity platform provider on technology trends and go-to-market expansion opportunities. She also serves on the Board of Trustees for Harvey Mudd College and on the Board of Directors for the Athena Alliance, a nonprofit dedicated to the advancement of diversity in the boardroom.
Yvonne holds a bachelor of arts degree in economics from UCLA and an MBA in strategy and operations from UCLA’s Anderson School of Business.
I recently caught up with Yvonne over the phone from San Francisco, and our conversation covered World Class IT Principle Two, Infrastructure, as we discussed the importance of updating and differentiating business services in a quickly changing environment and Principle Four, IT & Business Partnerships, as Yvonne weighed in on the role of the CIO of the future and the importance of collaboration across the enterprise. We also covered the need to take risks, diversity in IT, the benefits of CIO participation on corporate boards, and a variety of other topics.
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Metis Strategy clean 28:36
Tom Miller, CIO of Anthem https://www.metisstrategy.com/interview/tom-miller/ Mon, 20 Mar 2017 12:30:18 +0000 http://www.metisstrategy.com/stage/interview/tom-miller/ <p>In this interview, Tom Miller, CIO of Anthem, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Transferring knowledge and leadership skills across departments and industries</li> <li>Operating from a master plan to increase agility and support success</li> <li>The importance of customer-centricity both internally and externally</li> <li>Digital trends in healthcare</li> <li>The creation, design, and staffing of Anthem’s Innovation Studio</li> <li>Encouraging innovation and creating value by balancing freedom and a rigorous methodology</li> <li><strong>Eye on the Trends:</strong> The empowered consumer, Cognitive computing, Genomics </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/tom-miller/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/tom-miller/">Tom Miller, CIO of Anthem</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Tom Miller, CIO of Anthem, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include: - Transferring knowledge and leadership skills across departments and...
* Transferring knowledge and leadership skills across departments and industries
* Operating from a master plan to increase agility and support success
* The importance of customer-centricity both internally and externally
* Digital trends in healthcare
* The creation, design, and staffing of Anthem’s Innovation Studio
* Encouraging innovation and creating value by balancing freedom and a rigorous methodology
* Women in IT and how she has helped improve opportunities for rising women in technology
* Eye on the Trends: The empowered consumer, Cognitive computing, Genomics

Tom Miller’s Biography
Tom is the Chief Information Officer for Anthem, an $85 billion health benefits company, where he is responsible for all enterprise-wide information technology initiatives with the focus on delivering high quality, secure, compliant and cost effective technologies that enhance Anthem’s business capabilities. Tom is leading the technology innovation efforts around Anthem’s push for consumer centricity.
Prior to joining Anthem, Tom served as the senior vice president and chief information officer of Coca-Cola Refreshments, a company formed by the merger of various North American businesses including Coca-Cola Enterprises, Coca-Cola Foodservice, Minute-Maid, Glaceau (Vitamin Water) and Odwalla. His primary focus, leading a team of 1,000 IT professionals, was the integration of all businesses into a single IT platform to drive operating efficiency and provide improved customer service.
Tom has more than thirty years of information technology, management, global initiatives and operations experience.
Tom has bachelor’s degrees from Northwood University in Computer Information Management and Business Management. He earned an Executive MBA from Emory University.
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Metis Strategy clean 31:30
Norm Fjeldheim, CIO and Head of Global Facilities of Illumina https://www.metisstrategy.com/interview/norm-fjeldheim-2/ Mon, 13 Mar 2017 09:00:30 +0000 http://www.metisstrategy.com/stage/interview/norm-fjeldheim-2/ <p>In this interview, Norm Fjeldheim, CIO and Head of Global Facilities at Illumina, discusses World Class IT Principle One, People; Principle Two, Infrastructure; and Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Illumina’s role in improving health</li> <li>Multiple management and organizational roles for CIOs</li> <li>Importance of technology to drive strategic decisions</li> <li>Cyber security</li> <li>Marriage of technology and facilities</li> <li>Collaboration between employees and divisions</li> <li><strong>Eye on the Trends</strong>: DevOps Model</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/norm-fjeldheim-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/norm-fjeldheim-2/">Norm Fjeldheim, CIO and Head of Global Facilities of Illumina</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Norm Fjeldheim, CIO and Head of Global Facilities at Illumina, discusses World Class IT Principle One, People; Principle Two, Infrastructure; and Principle Four, IT and Business Partnerships. Some of the topics discussed include:
* Illumina’s role in improving health
* Multiple management and organizational roles for CIOs
* Cyber security
* Marriage of technology and facilities
* Collaboration between employees and divisions

Norm Fjeldheim’s Biography
Serving in the dual roles of CIO and Head of Global Facilities, Norm is advancing Illumina’s workplace evolution by merging technology and facility innovation to enhance employee collaboration, productivity, and satisfaction. In addition to leading Illumina’s digital transformation, Fjeldheim is responsible for Cyber and Product Security as well as key growth and customer engagement initiatives.
Prior to joining Illumina, Norm was the Chief Information Officer of Qualcomm.
Norm currently serves as a Board Member of the San Diego Regional Economic Development Council and is on the advisory boards for several organizations including Amazon and SAP Software Solutions.
Norm holds a Bachelor of Science degree in business information systems from San Diego State University and completed the Wharton Executive Development Program at the University of Pennsylvania.
I recently caught up with Norm in his office in San Diego, and we covered World Class IT Principle One, People, as we discussed Illumina’s focus on employee enablement and engagement, Principle Two, Infrastructure, as we discussed Norm’s deep experience with cloud migration, Principle Four, IT & Business Partnerships, as Norm discussed his dual role as CIO and Head of Global Facilities, and how they work together, as well as a variety of other topics.
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Metis Strategy clean 38:53
Eric Yuan, CEO, Zoom https://www.metisstrategy.com/interview/eric-yuan/ Mon, 06 Mar 2017 14:30:44 +0000 http://www.metisstrategy.com/stage/interview/eric-yuan/ <p>In this interview, Eric Yuan, CEO of Zoom, discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:</p> <p style="padding-left: 30px;">• Differentiation in the web conferencing space<br /> • Differentiation in the web conferencing space<br /> • Rationale behind deliberately controlling growth of Zoom in early days<br /> • Importance of having a company philosophy to deliver happiness to customers<br /> • Possibilities of Augmented Reality in the business world<br /> • Impact of Silicon Valley on new and upcoming companies<br /> • The need to create a culture of self-motivation for employees<br /> • Trade-offs required to build a sustainable company<br /> • Hybrid approach to selling to Small Businesses and Large Enterprises<br /> • Focus on existing customers rather than only pursuing new customers<br /> • Sequoia Capital’s impact on Zoom’s growth</p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/eric-yuan/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/eric-yuan/">Eric Yuan, CEO, Zoom</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Eric Yuan, CEO of Zoom, discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, • Evolution of collaboration through different eras
• Differentiation in the web conferencing space
• Rationale behind deliberately controlling growth of Zoom in early days
• Importance of having a company philosophy to deliver happiness to customers
• Possibilities of Augmented Reality in the business world
• Impact of Silicon Valley on new and upcoming companies
• The need to create a culture of self-motivation for employees
• Trade-offs required to build a sustainable company
• Hybrid approach to selling to Small Businesses and Large Enterprises
• Focus on existing customers rather than only pursuing new customers
• Sequoia Capital’s impact on Zoom’s growth
Eric Yuan Biography:
Eric is the Founder and CEO of Zoom, a people-centric, cloud service solution, currently valued at $1 billion, that offers video, audio, and screen-sharing experience across multiple platforms. As CEO, Eric influences and guides his team to be single-mindedly focused on excellent call quality and prioritizes delivering happiness to customers. Prior to founding Zoom in 2011, Eric was Corporate Vice President of Engineering at Cisco, where he was responsible for Cisco’s collaboration software development. As one of the founding engineers and Vice President of Engineering at WebEx, Eric grew the WebEx team from 10 engineers to more than 800 worldwide, and contributed to revenue growth from $0 to more than $800M. Eric is a named inventor with 11 issued and 20 pending patents in real time collaboration.
Eric received an Executive MBA from Stanford University.
I recently caught up with Eric in his office in San Jose, California and our conversation covered World Class IT Principle One, People, as we discussed the importance of developing a company culture where employees are focused on end customer happiness; Principle Two, IT Infrastructure, as we discussed the importance of technology reliability to keep customers satisfied; Principle Four, IT and Business Partnerships, as we discussed the importance of innovation that stems from the partnership between the Business and IT around customer needs, Principle Five, External Partnerships, as we discussed the impact of Sequoia Capital’s funding of Zoom, along with a variety of other topics.
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Metis Strategy clean 29:05
Keith Collins, EVP and CIO, SAS Institute, Inc. https://www.metisstrategy.com/interview/keith-collins/ Mon, 27 Feb 2017 09:00:15 +0000 http://www.metisstrategy.com/stage/interview/keith-collins/ <p>In this interview, Keith Collins, CIO of SAS Institute, discusses World Class IT Principle Two, Infrastructure and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <p style="padding-left: 30px;">• Orienting IT towards value<br /> • Differentiating IT within a company whose business is technology<br /> • The transformation and evolution taking place in the data analytics space<br /> • Perspectives on the cloud first strategy<br /> • Being “Customer Zero”<br /> • Internal and external security concerns<br /> • Eye on the trends: sensor-enabled IoT; the continued use of data to provide a holistic view in order to improve companies’ forecasts and decision-making</p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/keith-collins/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/keith-collins/">Keith Collins, EVP and CIO, SAS Institute, Inc.</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Keith Collins, CIO of SAS Institute, discusses World Class IT Principle Two, Infrastructure and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include: - • Orienting IT towards value • Orienting IT towards value
• Differentiating IT within a company whose business is technology
• The transformation and evolution taking place in the data analytics space
• Perspectives on the cloud first strategy
• Being “Customer Zero”
• Internal and external security concerns
• Eye on the trends: sensor-enabled IoT; the continued use of data to provide a holistic view in order to improve companies’ forecasts and decision-making
Keith Collins Biography:
Keith is Executive Vice President and Chief Information Officer of SAS Institute, a $3.2 billion revenue private software company which specializes in innovative analytics, business intelligence, and data management software and services. SAS software is installed at more than 83,000 business, university and government sites with customers in 148 countries and roughly 14,000 employees worldwide.  Keith directed R&D at SAS for most of his career, including 13 years as Chief Technology Officer. His latest charter is to redefine the role of IT from tactical to strategic, and to accelerate SAS in cloud computing, topics we cover in some depth herein.
Keith has a bachelor’s of science in computer science from North Carolina State University, and he is a founding member of the computer science department’s strategic advisory board.
I recently caught up with Keith by phone in his office in Cary, North Carolina, and our conversation covered World Class IT principles two, Infrastructure, as we discussed his cloud first strategy at SAS, principle four, IT & Business Partnerships, as we covered how he has developed a culture within IT to be customer zero in the company, working with colleagues outside of the function to fine tune the offering. We also covered how his previous roles in IT have informed his understanding of his current role as CIO; how to differentiate IT when technology is the business; the transformation currently underway in the data analytics space, among a variety of other topics.
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Metis Strategy clean 31:21
Jay Rogers, CEO of Local Motors https://www.metisstrategy.com/interview/jay-rogers/ Mon, 20 Feb 2017 08:00:21 +0000 http://www.metisstrategy.com/stage/interview/jay-rogers/ <p>In this interview, Jay Rogers, CEO of Local Motors, discusses World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Local Motor’s micromanufacturing</li> <li>The development of a bespoke community</li> <li>The changes Local Motors provides in product development</li> <li>Strategic partnerships with their clients</li> <li>Jay’s history with entrepreneurship</li> <li>The “waking hours” of artificial intelligence and what it means for traditional industries</li> <li>Product education and its role in making the consumer ask, “Why do we care?”</li> <li>The changes on the horizon for the automotive industry</li> <li>Cars as upgradable hardware</li> <li>Customers as the only force able to push back on the supply driven economy of the automotive industry</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jay-rogers/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jay-rogers/">Jay Rogers, CEO of Local Motors</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Jay Rogers, CEO of Local Motors, discusses World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include: Local Motor’s micromanufacturing
* Local Motor’s micromanufacturing
* The development of a bespoke community
* The changes Local Motors provides in product development
* Strategic partnerships with their clients
* Jay’s history with entrepreneurship
* The “waking hours” of artificial intelligence and what it means for traditional industries
* Product education and its role in making the consumer ask, “Why do we care?”
* The changes on the horizon for the automotive industry
* Cars as upgradable hardware
* Customers as the only force able to push back on the supply driven economy of the automotive industry

Jay Rogers’ Biography
Jay is the Chief Executive Officer of Local Motors, a cutting-edge automotive startup building the next generation automobile company and brand in the United States. As CEO and Co-founder, he is responsible for crafting the overall strategy for Local Motors and has been helping develop transformation within the automotive industry.
Prior to founding Local Motors, Jay served for seven years in the United States Marine Corps, where he was an Infantry Company Commander. Prior to service, he worked as a consultant for McKinsey & Co. and as an investment analyst at Ewing & Partners.
Jay earned a bachelor’s degree from Princeton University and his MBA from Harvard Business School.
I recently caught up with Jay over the phone from Local Motors headquarters in Phoenix, AZ, and our conversation covered World Class IT Principle Four, IT & Business Partnership, as we discussed how the Local Motors forms strategic partnerships with clients; and Principle Five, External Partnerships, as we discussed how Local Motors as created a community that drives innovation and efficiency. We also discussed how Local Motors has relied on transparency to build teams, Jay’s history in entrepreneurship, transformations in the automotive industry, as well as a variety of other topics.
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Metis Strategy clean 33:09
Mike Giresi, CIO of Royal Caribbean https://www.metisstrategy.com/interview/mike-giresi/ Mon, 13 Feb 2017 08:00:10 +0000 http://www.metisstrategy.com/stage/interview/mike-giresi/ <p>In this interview, Mike Giresi, CIO of Royal Caribbean Cruises, discusses World Class IT Principle One, People, Principle Two, IT Infrastructure, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Digital Transformation journey at Royal Caribbean</li> <li>Importance of Executive sponsorship for IT</li> <li>Role of CIO to as an interconnector between Enterprise strategy and IT implementation</li> <li>Value of technology from a customer point of view</li> <li>IT's ability to gain customer feedback in a B2C organization</li> <li>The needs of Data management and analytics</li> <li>Implications of shadow IT</li> <li>Bleeding technology trends for IT</li> <li>Relevance of cross functional teams to help push innovation within IT forward</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-giresi/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-giresi/">Mike Giresi, CIO of Royal Caribbean</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Mike Giresi, CIO of Royal Caribbean Cruises, discusses World Class IT Principle One, People, Principle Two, IT Infrastructure, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships.
* Digital Transformation journey at Royal Caribbean
* Importance of Executive sponsorship for IT
* Role of CIO to as as interconnector between Enterprise strategy and IT implementation
* Value of technology from a customer point of view
* Benefits of personalized customer experience through Digital capabilities
* The needs of Data management and analytics
* Implications of shadow IT
* Top technology trends for IT
* Relevance of cross functional teams to help push innovation within IT forward

Mike Giresi’s Biography
Mike is the Chief Information Officer for Royal Caribbean Cruises, an $8.5 billion revenue, award-winning global cruise vacation provider that operates diverse itineraries around the world to destinations in all seven continents. As CIO, Mike collaborates with the Royal Caribbean business functions to proactively identify and understand business and operational issues, and to solve those issues through technology solutions. Prior to his time at Royal Caribbean, Mike served as CIO of Tory Burch, Direct Brands, Godiva Chocolatier, and served as the Director of IT at Campbell Soup Company.
Mike received Bachelor’s degrees in English, Chemistry, Economics, Computers, and Accounting from Seton Hall University and an Executive MBA from Saint Joseph’s University.
I recently caught up with Mike by phone in his office in Miami, Florida and our conversation covered World Class IT Principle Two, Infrastructure, as we discussed how data accumulation and management are keys to unlocking a personalized customer experience; Principle Four, IT and Business Partnerships, as we discussed the importance of alignment between the business and IT around customer needs and the importance of sponsorship by the executive management team to help drive IT innovations forward, along with a variety of other topics.
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Metis Strategy clean 37:04
Mark Settle, CIO of Okta https://www.metisstrategy.com/interview/mark-settle-3/ Mon, 06 Feb 2017 09:15:07 +0000 http://www.metisstrategy.com/stage/interview/mark-settle-3/ <p>In this interview, Mark Settle, CIO of Okta, discusses his book, The Truth From the Trenches: A Practical Guide to the Art of IT Management. He also discusses World Class IT Principle One, People, Principle Three, Project and Portfolio Management, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The nuances between the role of leadership and management</li> <li>Importance of financial management to help drive innovation within IT</li> <li>A need for IT to be involved with business partners beyond transactional relationships</li> <li>Demand management from the business partners to meet IT’s capacity</li> <li>Strategic techniques of attracting and retaining talent in Silicon Valley</li> <li>The importance of innovation labs to gather feedback from the broader organization</li> <li>Significance of how IT affects relationships with customers</li> <li><strong>Eye on the Trends:</strong> Agile Methodology, DevOps, Integrations</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mark-settle-3/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mark-settle-3/">Mark Settle, CIO of Okta</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Mark Settle, CIO of Okta, discusses his book, The Truth From the Trenches: A Practical Guide to the Art of IT Management. He also discusses World Class IT Principle One, People, Principle Three, Project and Portfolio Management,
* The nuances between the role of leadership and management
* Importance of financial management to help drive innovation within IT
* A need for IT to be involved with business partners beyond transactional relationships
* Demand management from the business partners to meet IT’s capacity
* Strategic techniques of attracting and retaining talent in Silicon Valley
* The importance of innovation labs to gather feedback from the broader organization
* Significance of how IT affects relationships with customers
* Eye on the Trends: Agile Methodology, DevOps, Integrations

Mark Settle’s Biography
Mark is the Chief Information Officer of Okta, a leading provider of identity and device management solutions for various cloud and mobile enterprises. As CIO, Mark leads Okta’s global enterprise IT strategy and operations and collaborates closely with the executive leadership team to align strategic technology initiatives with broader business goals.
Mark is also the author of Truth From the Trenches: A Practical Guide to the Art of IT Management, the insights from which we discuss in depth in this interview. It represents a synopsis of the practices he has used as a CIO many times over at companies like IHS, BMC Software, Oxy, Arrow Electronics, and Corporate Express.
Mark received Bachelors and Masters degrees from MIT, and a PhD from Brown University in Geological Sciences.
I recently caught up with Mark at Metis Strategy headquarters in Washington, DC, and our conversation covered World Class IT Principle One, People, as we discussed the importance of setting up talented teams with strong leaders without creating single points of failure; Principle Three, Project and Portfolio Management, as we discussed how financial management within IT helps build credibility with various business functions; Principle Four, IT and Business Partnerships, as we discussed how IT should build towards non-transactional relationships with business partners to influence collaboration; Principle Five, External Partnerships, as we spoke about how he works with his peer CIOs who are the customers of Okta, along with a variety of other topics.
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Metis Strategy clean 34:59
Peter Diamandis, Co-Founder, XPRIZE, Singularity University https://www.metisstrategy.com/interview/peter-diamandis/ Mon, 30 Jan 2017 11:32:40 +0000 http://www.metisstrategy.com/stage/interview/peter-diamandis/ <p>In this interview, Peter Diamandis, Co-Founder of XPRIZE and Singularity University, discusses World Class IT Principle One, People, and Principle Three, Project and Portfolio Management. Some of the topics discussed include:</p> <ul> <li>Peter’s interest in space and technology innovation, and how these common themes run through his various companies and initiatives</li> <li>How Peter divides his time and delegates responsibilities across his organizations</li> <li>The accelerating pace of technological change and the challenges and opportunities this presents for companies</li> <li>Best practices for corporate innovation, including scaling at the edges, experimentation,and more</li> <li>How companies can anticipate the disruptive forces in their industries and respond accordingly</li> <li>Peter’s views on artificial intelligence, and why he believes the opportunities outweigh the risks of the technology</li> </li> <p>Where Peter sees the greatest innovation taking place over the next one to three years</li> </li> <p>Peter’s thoughts on radical health and life extension</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/peter-diamandis/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/peter-diamandis/">Peter Diamandis, Co-Founder, XPRIZE, Singularity University</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Peter Diamandis, Co-Founder of XPRIZE and Singularity University, discusses World Class IT Principle One, People, and Principle Three, Project and Portfolio Management. Some of the topics discussed include:
* Peter’s interest in space and technology innovation, and how these common themes run through his various companies and initiatives
* How Peter divides his time and delegates responsibilities across his organizations
* The accelerating pace of technological change and the challenges and opportunities this presents for companies
* Best practices for corporate innovation, including scaling at the edges, experimentation, and more
* How companies can anticipate the disruptive forces in their industries and respond accordingly
* Peter’s views on artificial intelligence, and why he believes the opportunities outweigh the risks of the technology
* Where Peter sees the greatest innovation taking place over the next one to three years
* Peter’s thoughts on radical health and life extension

Peter Diamandis Biography
Peter is a serial entrepreneur and an international pioneer in the fields of innovation, incentive competitions and commercial space. Some of the companies that Peter has founded or co-founded include XPRIZE, Singularity University, Human Longevity Inc and Planetary Resources. He is also a prolific speaker, author of two New York Times Best Selling books, investor, and advisor to business leaders and startups.
Peter has been a lifelong entrepreneur, founding his first organization while he was still an undergraduate. He has founded well over a dozen companies, with many of his earlier ones focused on opening the space frontier for humanity. These earlier organizations include International Space University, Zero-G, Space Adventures LTD, BlastOff! Corporation, the Rocket Racing League, and several others. Diamandis sits on the boards of several companies, including Hyperloop One, and is the recipient of numerous awards, including The Economist’s Innovator of the Year, the Arthur C. Clark Award for Innovation, the Lindbergh Award, and many others.
Peter hold an undergraduate degree in Molecular Genetics, as well as a graduate degree in AerospaceEngineering, both from MIT. He received an M.D. from Harvard Medical School.
I recently caught up with Peter over the phone and our conversation covered World Class IT Principle One, People, as we discussed how he chooses his business partners and the roles they play in his organization, and Principle Three, Project and Portfolio Management, as we discussed the importance of diversified product portfolios and the need to disrupt one’s own offering. We also covered Peter’s interest in space and technology innovation, and how these common themes run through his various companies and initiatives, how Peter divides his time and delegates responsibilities across his organizations, the accelerating pace of technological change and the challenges and opportunities this presents for companies, best practices for corporate innovation, including scaling at the edges, experimentation, and more.
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Metis Strategy clean 22:45
Mayor Bill Peduto, Mayor of Pittsburgh https://www.metisstrategy.com/interview/mayor-bill-peduto/ Mon, 23 Jan 2017 09:00:02 +0000 http://www.metisstrategy.com/stage/interview/mayor-bill-peduto/ <p>In this interview, Bill Peduto, Mayor of Pittsburgh, discusses WorldClass IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include </p> <ul> <li>Uber’s autonomous car fleet</li> <li>Pittsburgh as an urban test lab</li> <li>The City of Pittsburgh’s strategic partnerships with Carnegie Mellon and other institutions</li> <li>The pace of cultural and digital changes</li> <li>The sharing of data between government and private entities</li> <li>MetroLab and the benefits of municipal collaboration</li> <li>Pittsburgh’s innovation roadmap</li> <li>Technology’s impact on the Pittsburgh renaissance</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mayor-bill-peduto/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mayor-bill-peduto/">Mayor Bill Peduto, Mayor of Pittsburgh</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Bill Peduto, Mayor of Pittsburgh, discusses WorldClass IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include - Uber’s autonomous car fleet
* Uber’s autonomous car fleet
* Pittsburgh as an urban test lab
* The City of Pittsburgh’s strategic partnerships with Carnegie Mellon and other institutions
* The pace of cultural and digital changes
* The sharing of data between government and private entities
* MetroLab and the benefits of municipal collaboration
* Pittsburgh’s innovation roadmap
* Technology’s impact on the Pittsburgh renaissance

Bill Peduto’s Biography
Mayor Peduto is the 60th Mayor of Pittsburgh, a position he has held since 2014. While in office, he has been an advocate of ride sharing transportation throughout the city, most notably being Uber’s recent pilot autonomous car program. Through his time as an elected official and a resident, Mayor Peduto has been able to see Pittsburgh transform into a city driven by technology.
Prior to being elected city executive, Mayor Peduto served as a member of the Pittsburgh City Council where he chaired the Committee on General Services, Technology and the Arts. He also oversaw the City Information Systems department, the Cable Bureau and the Art Commission on Council during his time on the City Council.
Mayor Peduto earned a bachelor’s degree in political science from Penn State University and a master’s degree in public policy and management from the University of Pittsburgh.
I recently caught up with Mayor Peduto over the phone from City Hall in Pittsburgh, and our conversation covered World Class IT Principle Four, IT & Business Partnership, as we discussed how the City of Pittsburgh forms strategic partnerships with technology leaders; and Principle Five, External Partnerships, as we discussed how partnerships between municipal, educational, and private organizations facilitate innovation and growth moving forward. We also discussed how Pittsburgh has used technology to correct an economic downturn over the last few decades, as well as a variety of other topics.
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Metis Strategy clean 23:05
Rob Nail, CEO, Singularity University https://www.metisstrategy.com/interview/rob-nail/ Mon, 16 Jan 2017 09:04:15 +0000 http://www.metisstrategy.com/stage/interview/rob-nail/ <p>In this interview, Rob Nail, Chief Executive Officer of Singularity University, discusses World Class IT Principle One, People, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerhips. Some of the topics discussed include:</p> <ul> <li>Rob’s path from entrepreneur to CEO, and the growth he has led at SingularityUniversity</li> <li>The accelerating pace of technology progress, and the importance of thoughtful and creative futures thinking</li> <li>How the lack of long-term thinking has contributed to economic instability and political and social unrest in the US and across the world</li> <li>The natural tendency for people to be pessimistic, and why the world needs rational optimists and storytellers</li> <li>Why current frameworks are insufficient for keeping pace with change, and how leaders can begin to change their mindset</li> <li>Best practices for corporations to experiment with new technologies and leverage innovation ecosystems</li> </li> <p>Intrapreneurship, innovation and scaling at the edges</li> </li> <p>Best practices from Lowe’s innovation lab Biography</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/rob-nail/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/rob-nail/">Rob Nail, CEO, Singularity University </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Rob Nail, Chief Executive Officer of Singularity University, discusses World Class IT Principle One, People, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerhips.

* Rob’s path from entrepreneur to CEO, and the growth he has led at Singularity University
* The accelerating pace of technology progress, and the importance of thoughtful and creative futures thinking
* How the lack of long-term thinking has contributed to economic instability and political class and social unrest in the US and across the world
* The natural tendency for people to be pessimistic, and why the world needs rational optimists and storytellers
* Why current frameworks are insufficient for keeping pace with change, and how leaders can begin to change their mindset
* Best practices for corporations to experiment with new technologies and leverage innovation ecosystems
* Intrapreneurship, innovation and scaling at the edges
* Best practices from Lowe’s innovation lab Biography


Rob Nail’s Biography
Rob is the Chief Executive Officer and Associate founder ofSingularity University. Since assuming that role in 2011, Rob has overseen the growth of theorganization’s individual and organization-focused programs, its conference series, and itsglobal community, as well as championed SU Labs, a creative space that is part startupaccelerator, part corporate innovation lab, and part think tank.Prior to leading at Singularity University, Rob co-founded Velocity11, a robotics company forcancer research and drug discovery, which he led until its acquisition by Agilent Technologies.After its acquisition, Rob worked as a General Manager at Agilent. He is a Director at Harmanand Light & Motion, and co-founder and Director at Alite Design. He is also an active angelinvestor and advisor.
Rob holds a bachelor of science degree in Mechanical & Materials Sciences from the University of California, Davis and a master’s degree inManufacturing Systems from Stanford University. I recently caught up with Rob over the phone from his office in Silicon Valley, and ourconversation covered World Class IT Principle One, People, as we discussed the role of intrapreneurs and the importance of creative and forward thinkers in developing innovativecompanies and products, Principle Four, IT & Business Partnerships, as we discussedinnovation processes and strategy setting, Principle Five, External Partnerships, as wediscussed the challenges and rewards of partnering with startups and of developing innovationecosystems, as well as a variety of other topics.
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Metis Strategy clean 32:24
Tristan Boutros, COO at The New York Times https://www.metisstrategy.com/interview/tristan-boutros/ Mon, 09 Jan 2017 09:30:08 +0000 http://www.metisstrategy.com/stage/interview/tristan-boutros/ <p>In this interview, Tristan Boutros, COO at The New York Times, discusses WorldClass IT Principle One, People, Principle Three, Project & Portfolio Management and Principle Four, IT and Business Partnerships. Some of the topics discussed include </p> <ul> <li>Tristan’s role at The New York Times</li> <li>The intersection between technology, product, and design</li> <li>The creation of holistic portfolios and teams</li> <li>Digital transformations internally and in consumer experiences</li> <li>The changes in offered products as digital transformations occur</li> <li>Organizational change in response to changing digital landscapes</li> <li>Industry trends</li> <li>Identifying skill sets for digital transformation</li> <li>Discovery and Experimentation</li> <li>Agile Project Management</li> <li>Global team structure and communication</li> <li><strong>Eye on the trends</strong>: process driven leaders, enterprise level agile mindset, data driven insights</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/tristan-boutros/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/tristan-boutros/">Tristan Boutros, COO at The New York Times</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Tristan Boutros, COO at The New York Times, discusses WorldClass IT Principle One, People, Principle Three, Project & Portfolio Management and Principle Four, IT and Business Partnerships. Some of the topics discussed include -

* Tristan’s role at The New York Times
* The intersection between technology, product, and design
* The creation of holistic portfolios and teams
* Digital transformations internally and in consumer experiences
* The changes in offered products as digital transformations occur
* Organizational change in response to changing digital landscapes
* Industry trends
* Identifying skill sets for digital transformation
* Discovery and Experimentation
* Agile Project Management
* Global team structure and communication
* Eye on the trends: process driven leaders, enterprise level agile mindset, data driven insights

Tristan Boutros Biography
Tristan is the Chief Operating Officer of Product, Technology & Design at The New York Times. In that role, he is responsible for end-to-end delivery of numerous consumer facing products and internal enterprise systems and processes as well as digital transformation and operations for an organization of over 500 employees.
Prior to working at The New York Times, Tristan was the Senior Vice President of Technology and Business Process for Warner Music Group, where he was responsible for IT operations management, business transformation strategy and planning, as well as end-to-end service delivery including the design and delivery of a next generation, cloud based, enterprise software platform. Prior to Warner Music Group, he worked in various senior leadership positions for BlackBerry.
Tristan received his Bachelors of Commerce in Marketing & Management Labor Studies from University of Windsor.

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Metis Strategy clean 24:21
Dave Smoley, CIO of AstraZeneca https://www.metisstrategy.com/interview/dave-smoley-2/ Mon, 02 Jan 2017 09:00:02 +0000 http://www.metisstrategy.com/stage/interview/dave-smoley-2/ <p>In this interview, Dave Smoley, CIO of AstraZeneca discusses WorldClass IT Principle One, People, Principle Two, Infrastructure and Principle Four, IT and Business Partnerships. Some of the topics discussed include </p> <ul> <li>Transforming IT: Five pillars that guided the move to insourcing</li> <li>Leveraging cloud computing through use of a six-point cloud tool kit</li> <li>Effective change management</li> <li>Realizing the goal of making IT “twice as good at half the cost”</li> <li>Recruitment in light of the move to insourcing</li> <li>Innovation and experimentation</li> </li> <p>Eye on the trends: machine learning, cloud computing, mobile apps, UX, voice recognition, video, cyber</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/dave-smoley-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/dave-smoley-2/">Dave Smoley, CIO of AstraZeneca </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Dave Smoley, CIO of AstraZeneca discusses WorldClass IT Principle One, People, Principle Two, Infrastructure and Principle Four, IT and Business Partnerships. Some of the topics discussed include -

* Transforming IT: Five pillars that guided the move to insourcing
* Leveraging cloud computing through use of a six-point cloud tool kit
* Effective change management
* Realizing the goal of making IT “twice as good at half the cost”
* Recruitment in light of the move to insourcing
* Innovation and experimentation
* Eye on the trends: machine learning, cloud computing, mobile apps, UX, voice recognition, video, cyber

Dave Smoley Biography
Since 2013, Dave has been CIO of AstraZeneca, a $25 billion global, innovation-driven biopharmaceutical business that focuses on the discovery, development, and commercialization of prescription medicines, primarily for the treatment of cardiovascular, metabolic, respiratory, inflammation, autoimmune, oncology, infection and neuroscience diseases.
Prior to AstraZeneca, Dave served as Senior Vice President and CIO of Flextronics, a global manufacturing services firm. His extensive IT career includes roles at Honeywell where he was Vice President and CIO of Aerospace Electronics Systems, and General Electric where he held the position of Director and Chief Information Officer for GE Power Controls in Barcelona, Spain.
Dave is a 2013 inductee into the CIO magazine Hall of Fame.
Dave has a B.S. in Computer Science from Clemson University and an M.B.A. from the University of Virginia.

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Metis Strategy clean 37:52
Baljit Dail, CEO of JDA Software https://www.metisstrategy.com/interview/baljit-dail/ Mon, 26 Dec 2016 09:00:38 +0000 http://www.metisstrategy.com/stage/interview/baljit-dail/ <p>In this interview, Baljit Dail, CEO of JDA Software, discusses World Class IT Principle One, People; Principle Two, Infrastructure; and Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Importance of cross-functional team work to figure out product offerings</li> <li>Continually improving talent management and building people skills</li> <li>Importance of technology to drive strategic decisions</li> <li>Staying abreast of the competitive landscape</li> <li>Importance of investments in R&D towards developing more integrations</li> <li>Traditional brick and mortar retails versus digital natives</li> <li><strong>Eye on the Trends</strong>: Talent Management; Integration Platform; Supply Chain Solutions</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/baljit-dail/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/baljit-dail/">Baljit Dail, CEO of JDA Software</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Baljit Dail, CEO of JDA Software, discusses World Class IT Principle One, People; Principle Two, Infrastructure; and Principle Four, IT and Business Partnerships. Some of the topics discussed include:
* Importance of cross-functional team work to figure out product offerings
* Continually improving talent management and building people skills
* Importance of technology to drive strategic decisions
* Staying abreast of the competitive landscape
* Importance of investments in R&D towards developing more integrations
* Traditional brick and mortar retails versus digital natives
* Eye on the Trends: Talent Management, Integration Platform, Supply Chain Solutions

Baljit Dail’s Biography
Baljit is the Chairman and CEO of JDA Software, a software and consultancy company providing supply chain management, manufacturing planning, retail planning, store operations and collaborative category management solutions. Prior to leading JDA he was an operating partner at New Mountain Capital, a private equity firm based in New York. From 2005 to 2012 Baljit served in several executive roles at Aon Corporation including CEO of Aon Hewitt and Aon Consulting, COO of Aon Benfield, and CIO of Aon Corporation.
Baljit also serves on the boards of Midwest ISO (where he also chairs the Information Technology Committee), Alexander Mann Solutions, AmWins, and Western Dental.
Baljit holds a Bachelor of Science in Computer Science from the University of Warwick in England.
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Metis Strategy clean 30:36
Shamim Mohammad, SVP and CIO of CarMax https://www.metisstrategy.com/interview/shamim-mohammad/ Mon, 19 Dec 2016 09:00:52 +0000 http://www.metisstrategy.com/stage/interview/shamim-mohammad/ <p>In this interview, Shamim Mohammad, Senior Vice President and Chief Information Officer of CarMax, discusses World Class IT Principle One, People, and Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Online finance and home delivery as examples of digital transformation at CarMax</li> <li>Co-location and product teams</li> <li>Dev Ops’ role in innovation and execution</li> <li>Product teams consist of individuals from across the company and are responsible for business outcomes</li> <li>Open houses to showcase product teams’ work and current projects</li> <li>Recruiting top IT talent for the digital transformation</li> <li>“cloud first, mobile first” strategy</li> <li>Key trends: block chain, machine learning, mobile, cloud</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/shamim-mohammad/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/shamim-mohammad/">Shamim Mohammad, SVP and CIO of CarMax</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Shamim Mohammad, Senior Vice President and Chief Information Officer of CarMax, discusses World Class IT Principle One, People, and Principle Four, IT and Business Partnerships. Some of the topics discussed include:
* Online finance and home delivery as examples of digital transformation at CarMax
* Co-location and product teams
* Dev Ops’ role in innovation and execution
* Product teams consist of individuals from across the company and are responsible for business outcomes
* Open houses to showcase product teams’ work and current projects
* Recruiting top IT talent for the digital transformation
* “cloud first, mobile first” strategy
* Key trends: block chain, machine learning, mobile, cloud

I recently caught up with Shamim in Richmond, Virginia and our conversation covered World Class IT Principle One, People, as we discussed the importance of attracting top digital IT talent; and Principle Four, IT & Business Partnership, as we discussed how CarMax’s development of product teams consisting of individuals from across various business units is driving innovation and execution across the organization. We also discussed current trends, how IT “open houses” provide insight and ownership of the IT function, and the focus on a seamless customer experience from online to instore, as well as a variety of other topics.
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Metis Strategy clean 21:33
Rob Alexander, CIO of Capital One https://www.metisstrategy.com/interview/rob-alexander/ Mon, 12 Dec 2016 14:00:26 +0000 http://www.metisstrategy.com/stage/interview/rob-alexander/ <p>In this interview, Rob Alexander, CIO of Capital One, discusses World Class IT Principle One, People, Principle Two, Infrastructure, Principle Three, Project & Portfolio Management, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Rob’s preview as CIO of Capital One, and his untraditional IT background</li> <li>How the organization has adopted agile development, as well as the agile mindset</li> <li>The IT department’s implementation of Dev Ops, and how they measure its effectiveness</li> <li>Using technology and organizational best practices to facilitate collaboration</li> <li>The company’s digital transformation, and the importance of understanding and positioning for disruptive change</li> <li>Competing with as well as partnering with Fin Tech startups, tapping into innovation ecosystems, and how Capital One leverages the advantages of its scale</li> <li>Some of the forward-looking products Capital One is developing for its customers</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/rob-alexander/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/rob-alexander/">Rob Alexander, CIO of Capital One</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Rob Alexander, CIO of Capital One, discusses World Class IT Principle One, People, Principle Two, Infrastructure, Principle Three, Project & Portfolio Management, and Principle Five, External Partnerships. CIO Straight Talk  magazine. Read additional articles by other technology executives at www.straighttalkonline.com.
Among other topics, Rob discusses the following issues with Metis Strategy:

* Rob’s preview as CIO of Capital One, and his untraditional IT background
* How the organization has adopted agile development, as well as the agile mindset
* The IT department’s implementation of Dev Ops, and how they measure its effectiveness
* Using technology and organizational best practices to facilitate collaboration
*
The company’s digital transformation, and the importance of understanding and positioning for disruptive change

* Competing with as well as partnering with Fin Tech startups, tapping into innovation ecosystems, and how Capital One leverages the advantages of its scale
* Some of the forward-looking products Capital One is developing for its customers

Rob Alexander’s Biography
Robert has been the Chief Information Officer of Capital One since 2007. As CIO he is responsible for enterprise-wide IT strategy, IT unfractured and architecture, and central data management, information risk and business continuity. Before becoming CIO, Robert served as Capital One’s Executive Vice President for Internet and Enterprise Customer Management, where he served as the lead executive for the largest IT system replacement program in the company’s history. Prior to joining capital one in 1998, Alexander worked as Bain & Company.
Robert got his MBA at Harvard Business School, and obtained an undergraduate degree in Physics from Harvard University.
I recently caught up with Robert over the phone, and our conversation covered World Class IT Principle One, People, as we discussed how capital one facilitates collaboration; Principle Two, Infrastructure, as we discussed how Capital One integrates its systems after acquisitions; Principle Three, Project & Portfolio Management, as we discussed the IT organizations adoption of agile development, and Principle Five, External Partnerships, as we discussed how Capital One taps into various innovation ecosystems.
 
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Metis Strategy clean 43:20
Peter Zeihan, Author of The Accidental Superpower and Shale New World https://www.metisstrategy.com/interview/peter-zeihan/ Mon, 05 Dec 2016 09:00:45 +0000 http://www.metisstrategy.com/stage/interview/peter-zeihan/ <p>In this interview, Peter Zeihan discusses the U.S.’s changing role in global security and trade; the precipitating factors responsible for these changes; the dominance of the U.S. as a superpower given global changes in geopolitics, demography and energy production; and the reasons why Mexico is uniquely positioned for continued growth, as well as other topics. </p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/peter-zeihan/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/peter-zeihan/">Peter Zeihan, Author of The Accidental Superpower and Shale New World</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Peter Zeihan discusses the U.S.’s changing role in global security and trade; the precipitating factors responsible for these changes; the dominance of the U.S. as a superpower given global changes in geopolitics, Among other topics, Peter discusses the following issues with Metis Strategy:

* Impact of the recent election on the theses in his book regarding global markets, security and demography
* History of the United States’ role in global security and trade
* Factors related to the United States’ dominance as a market power
* U.S. foreign policy and its impact on global trade and security
* The U.S.’s future position given global changes in geopolitics, demography and energy
* Sectors of the U.S. economy that will impacted most by these changes
* The advantages Mexico enjoys and Zeihan’s predictions for its growth given the recent election

Peter Zeihan’s Biography
Peter is a global energy, demographic and security expert whose worldview marries the realities of geography and populations to a deep understanding of how global politics impact markets and economic trends. Peter’s career has ranged from working for the U.S. State Department in Australia, to the DC think tank community, to helping develop the analytical models for Stratfor, one of the world’s premier private intelligence companies. Peter founded his own firm — Zeihan on Geopolitics — in 2012 in order to provide a select group of clients with direct, custom analytical products. Today those clients represent a vast array of sectors including energy majors, financial institutions, business associations, agricultural interests, universities and the U.S. military.
His freshman book, The Accidental Superpower, debuted in 2014. His sophomore project, Shale New World,will be released later this month.
Peter has an undergraduate degree in Political Science from Truman State University and completed post-graduate studies at the University of Otago in New Zealand and the Patterson School of Diplomacyand International Commerce.

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Metis Strategy clean 41:12
Terry West, SVP and CIO, Performance Food Group https://www.metisstrategy.com/interview/terry-west/ Mon, 28 Nov 2016 09:00:55 +0000 http://www.metisstrategy.com/stage/interview/terry-west/ <p>In this interview, Terry West, Senior Vice President and CIO of the Performance Food Group, discusses World Class IT Principle Two, Infrastructure and Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>The hybrid model of IT organization at Performance Food Group</li> <li>PFG's transformation from a private equity owned company to going public</li> <li>How IT prepared PFG to meet compliance regulations and go public</li> <li>Simplifying and standardizing business processes and systems</li> <li>Using technology to enhance the customer experience</li> <li>Eye on the trends: Internet of Things, cloud services, analytics</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/terry-west/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/terry-west/">Terry West, SVP and CIO, Performance Food Group</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Terry West, Senior Vice President and CIO of the Performance Food Group, discusses World Class IT Principle Two, Infrastructure and Principle Four, IT and Business Partnerships. Some of the topics discussed include:
* The hybrid model of IT organization at Performance Food Group
* PFG’s transformation from a private equity owned company to going public
* How IT prepared PFG to meet compliance regulations and go public
* Simplifying and standardizing business processes and systems
* Using technology to enhance the customer experience
* Eye on the trends: Internet of Things, cloud services, analytics

Terry West’s Biography
Terry West is the Senior Vice President and Chief Information Officer for Performance Food Group (PFG), a role he has held for nearly six years. With annual revenues of $16 billion, PFG is one of the nation’s largest foodservice distributors.
Prior to joining the company, Terry was the Vice President of Information Technology for ConAgra Foods.  During his ten years there, he was instrumental in leading the consolidation, centralization and standardization of the company’s information systems and services organization.
Terry also served in the U.S. Army for nearly 21 years. His military career included the prestigious role of Presidential Communications Officer at the White House, Commander of the 1110th U.S. Army Signal Battalion, and Commander of the Army Operations Center Command and Control Communications Unit in the Office of the Deputy Chief of Staff for Operations in Washington, D.C.
He earned a bachelor’s degree from the University of Nebraska and a master’s degree in systems technology from the Naval Postgraduate School.
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Metis Strategy clean 39:55
Susan Swart, CIO, International Monetary Fund https://www.metisstrategy.com/interview/susan-swart/ Mon, 21 Nov 2016 09:48:31 +0000 http://www.metisstrategy.com/stage/interview/susan-swart/ <p>In this interview, Susan Swart, CIO of the International Monetary Fund, discusses World Class IT Principle One, People, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Organization of the IT department given the broad purview of the IMF</li> <li>Sought-after skills and qualities of IT team members</li> <li>Creating a new ecosystem with the engagement of new partners</li> <li>Her path as an executive and advice for women in the field</li> <li>Mentoring programs and the importance of increasing the pool of potential female hires</li> <li>Eye on the trends: AI in surveillance and natural language processing, Fintech, block chain</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/susan-swart/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/susan-swart/">Susan Swart, CIO, International Monetary Fund</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> Scott Farquhar, Co-CEO, Co-Founder of Atlassian https://www.metisstrategy.com/interview/scott-farquhar/ Mon, 14 Nov 2016 09:00:52 +0000 http://www.metisstrategy.com/stage/interview/scott-farquhar/ <ul> </ul> <p>In this interview, Scott Farquhar, Co-CEO of Atlassian, discusses World Class IT Principle One, People; Principle Three: Project and Portfolio Management; Principle Four, IT and Business Partnerships; and Principle Five: External Partnerships. Some of the topics discussed include:</p> <ul> <li>The genesis of Atlassian</li> <li>Using the IT team as a point of entry</li> <li>The timing of venture capital funding and taking the company public</li> <li>Fostering a culture of innovation at Atlassian</li> <li>Serving multiple functions across a company</li> <li>Prospects for future growth</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/scott-farquhar/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/scott-farquhar/">Scott Farquhar, Co-CEO, Co-Founder of Atlassian</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Scott Farquhar, Co-CEO of Atlassian, discusses World Class IT Principle One, People; Principle Three: Project and Portfolio Management; Principle Four, IT and Business Partnerships; and Principle Five: External Partnerships.
* The genesis of Atlassian
* Using the IT team as a point of entry
* The timing of venture capital funding and taking the company public
* Fostering a culture of innovation at Atlassian
* Serving multiple functions across a company
* Prospects for future growth

Scott Farquhar’s Biography
Scott Farquhar is the co-founder and co-CEO of Atlassian, a collaboration software company that helps teams organize, discuss and complete shared work. Founded in Sydney, Australia in 2002, Atlassian is well-known for its issue tracking application, Jira, as well as its team collaboration product, Confluence.
Scott was awarded the ‘Australian IT Professional of the Year’ in 2004, and in 2006 was the youngest person ever to be awarded the ‘Australian Entrepreneur of the Year’ by Ernst & Young alongside co-founder and co-CEO Mike Cannon-Brookes.
Scott holds a Bachelor of Science in business information technology from the University of New South Wales, Australia.
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Metis Strategy clean
Stewart Butterfield, Founder and CEO of Slack https://www.metisstrategy.com/interview/stewart-butterfield/ Mon, 07 Nov 2016 14:00:12 +0000 http://www.metisstrategy.com/stage/interview/stewart-butterfield/ <p>In this interview,Stewart Butterfield, Founder and CEO of Slack, discusses World Class IT principle one, People, principle four, IT & Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The genesis of Slack</li> <li>How Slack was scaled to an enterprise level application</li> <li>What metrics are used to gauge the health of the business</li> <li>External inputs into Slack and the value they add</li> <li>Developers and partners in the Slack ecosystem</li> <li>The Slack Fund and its role in driving innovative ideas</li> <li>Stewart’s mentors and lessons learned from his entrepreneurial ventures</li> <li>How culture can drive productivity</li> <li>How talent management develops in a rapidly growing company</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/stewart-butterfield/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/stewart-butterfield/">Stewart Butterfield, Founder and CEO of Slack</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview,Stewart Butterfield, Founder and CEO of Slack, discusses World Class IT principle one, People, principle four, IT & Business Partnerships, and principle five, External Partnerships, with Metis Strategy.
* The genesis of Slack
* How Slack was scaled to an enterprise level application
* What metrics are used to gauge the health of the business
* External inputs into Slack and the value they add
* Developers and partners in the Slack ecosystem
* The Slack Fund and its role in driving innovative ideas
* Stewart’s mentors and lessons learned from his entrepreneurial ventures
* How culture can drive productivity
* How talent management develops in a rapidly growing company

Stewart Butterfield’s Biography
Stewart is the founder and CEO of Slack, the fastest growing business app ever. It is a messaging and file sharing application heralded as the “Email Killer” of the workplace with over $100 million in annual revenue. As CEO, Stewart is responsible for all operations throughout the company as well as defining the future vision for Slack.
Prior to Slack, Stewart co-founded the picture sharing site Flickr, which was acquired by Yahoo! in 2005. He continued as the General Manager of Flickr at Yahoo! until mid-2008.
Stewart received his Bachelor of Philosophy degree from the University of Victoria and went on to earn a Master of Philosophy degree from the University of Cambridge.
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Metis Strategy clean 27:58
David Thompson, EVP, Global Operations and Technology, CIO of Western Union https://www.metisstrategy.com/interview/david-thompson/ Mon, 31 Oct 2016 12:00:27 +0000 http://www.metisstrategy.com/stage/interview/david-thompson/ <p>This is one in a series of interviews with financial services CIOs conducted in collaboration with CIO Straight Talk magazine. Read additional articles by other technology executives at www.straighttalkonline.com.</p> <ul> </ul> <p>In this interview, David Thompson, Executive Vice President of Global Operations and Technology and the Chief Information Officer at The Western Union Company, discusses World Class IT Principle Two, Infrastructure; and Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Approaches to safeguarding company data</li> <li>Building partnerships to facilitate innovation</li> <li>The role IT plays in enhancing customer experience and supporting the engineering team’s new technologies</li> <li>Increasing significance of omnichannel experience in financial services</li> <li>Real time risk assessment tools used to address changing regulations</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/david-thompson/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/david-thompson/">David Thompson, EVP, Global Operations and Technology, CIO of Western Union</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> This is one in a series of interviews with financial services CIOs conducted in collaboration with CIO Straight Talk magazine. Read additional articles by other technology executives at www.straighttalkonline.com. In this interview, Among other topics, David discusses the following issues with Metis Strategy:

* Approaches to safeguarding company data
* Building partnerships to facilitate innovation
* The role IT plays in enhancing customer experience and supporting the engineering team’s new technologies
* Increasing significance of omnichannel experience in financial services
* Real time risk assessment tools used to address changing regulations

David Thompson’s Biography
David is the Executive Vice President of Global Operations and Technology and the Chief Information Officer at The Western Union Company, a $5.5 billion revenue financial services and communications company that provides transactions services around the world. In his role, David oversees Western Union’s IT infrastructure that supports the company’s payment products and services in over 200 countries and territories. David is also the Independent Director of CoreSite, a leading data center provider. Prior to joining Western Union, David served as CIO in several companies, including Symantec Corporation, Oracle, and PeopleSoft, in addition to other roles.
David studied Computer Science at American University and Management and Operations at Marymount University.
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Metis Strategy clean 30:34
Nuria Simo, CIO of Inter-American Development Bank https://www.metisstrategy.com/interview/nuria-simo/ Mon, 24 Oct 2016 09:00:11 +0000 http://www.metisstrategy.com/stage/interview/nuria-simo/ <p>This is one in a series of interviews with financial services CIOs conducted in collaboration with CIO Straight Talk magazine. Read additional articles by other technology executives at www.straighttalkonline.com.</p> <ul> </ul> <p>In this interview, Nuria Simo, CIO of Inter-American Development Bank, discusses World Class IT Principle One, People; Principle Two, Infrastructure; and Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>New Opportunities that can be leveraged through upcoming technologies</li> <li>IT’s structure across multiple regions and countries</li> <li>Importance of interacting with people on the field across different countries</li> <li>Incorporating technologies that serve the 21st century consumer</li> <li>Changing IT’s mindset to becoming customer centric</li> <li>Focusing on improving collaboration and knowledge sharing capabilities</li> <li><strong>Eye on the Trends</strong>: Internet of Things; Analytics</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/nuria-simo/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/nuria-simo/">Nuria Simo, CIO of Inter-American Development Bank</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> This is one in a series of interviews with financial services CIOs conducted in collaboration with CIO Straight Talk magazine. Read additional articles by other technology executives at www.straighttalkonline.com. In this interview, Nuria Simo, www.straighttalkonline.com.
Among other topics, Nuria discusses the following issues with Metis Strategy:

* New Opportunities that can be leveraged through upcoming technologies
* IT’s structure across multiple regions and countries
* Importance of interacting with people on the field across different countries
* Incorporating technologies that serve the 21st century consumer
* Changing IT’s mindset to becoming customer centric
* Focusing on improving collaboration and knowledge sharing capabilities
* Eye on the Trends: Internet of Things, Analytics

Nuria Simo’s Biography
Nuria is the Chief Information Officer of the Inter-American Development Bank, or IDB, the largest source of development financing for Latin America and the Caribbean. The organization aims to reduce poverty and inequality across 26 countries. As CIO, Nuria is responsible for information technology at IDB, including strategy, architecture, application development, infrastructure, risk management, and information security.
Nuria has more than 30 years of experience in multiple industries and geographies, particularly with complex organizations undergoing transformational IT processes.  She is the former CIO at Campofrío Food Group in Madrid, Spain, and she has held CIO positions at several global operations such as FrieslandCampina in the Netherlands, EADS in Germany. She has also been an IT executive at Cargill in Spain, the United States, and the United Kingdom.
 
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Metis Strategy clean 31:23
Stephanie von Friedeburg, CIO of the World Bank https://www.metisstrategy.com/interview/stephanie-von-friedeburg-2/ Mon, 17 Oct 2016 09:00:43 +0000 http://www.metisstrategy.com/stage/interview/stephanie-von-friedeburg-2/ <p>In this interview, Stephanie von Friedeburg, CIO and VP for Information Technology Solutions of the World Bank, discusses World Class IT Principle One, People, Principle Three, Project/Portfolio Management, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The simplification of IT within the World Bank with the consolidation of the IT Department</li> <li>The changing skillsets needed in a simplified organization</li> <li>Digital, and the balance between marketing and IT in a digital organization</li> <li>How IT can act as an advisor to other parts of the business that may not have full visibility into the entire organization</li> <li>How she has utilized the venture capital community in her role as CIO</li> <li>Interesting technologies where the World Bank is actively exploring investment, including drones and satellite imagery</li> <li>How she develops insights from younger employees to develop new ideas </li> <li>How she ensures that she continues to develop insights from the existing employee set as well</li> <li>How she prioritizes ideas at the bank and her take on Waterfall compared to Agile methodologies</li> <li>Crowdsourcing and the areas that it can impact parts of her organization</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/stephanie-von-friedeburg-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/stephanie-von-friedeburg-2/">Stephanie von Friedeburg, CIO of the World Bank</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Stephanie von Friedeburg, CIO and VP for Information Technology Solutions of the World Bank, discusses World Class IT Principle One, People, Principle Three, Project/Portfolio Management, and Principle Five, External Partnerships. CIO Straight Talk magazine. Read an article by Stephanie von Friedeburg, along with articles by other technology executives, at www.strighttalkonline.com.”
Among other topics, Stephanie discusses the following issues with Metis Strategy:

* The simplification of IT within the World Bank with the consolidation of the IT Department
* The changing skillsets needed in a simplified organization
* Digital, and the balance between marketing and IT in a digital organization
* How IT can act as an advisor to other parts of the business that may not have full visibility into the entire organization
* How she has utilized the venture capital community in her role as CIO
* Interesting technologies where the World Bank is actively exploring investment, including drones and satellite imagery
* How she develops insights from younger employees to develop new ideas
* How she ensures that she continues to develop insights from the existing employee set as well
* How she prioritizes ideas at the bank and her take on Waterfall compared to Agile methodologies
* Crowdsourcing and the areas that it can impact parts of her organization

Stephanie von Friedeburg’s Biography
Stephanie von Friedeburg is the CIO and VP for Information Technology Solutions at the World Bank Group, a role she has held since 2012.  Among other responsibilities, Stephanie is in charge of driving IT strategy and bridging the gap between business and technology at the World Bank Group. Stephanie began her career at the World Bank in 1992, serving in a variety of roles, including CIO for the International Finance Corporation, Manager for IFC General Manufacturing Investments in Russia and the former Soviet republics, and Manager for IFC’s Global Telecommunications Portfolio, among other roles.
Stephanie holds a bachelor’s degree from the Walsh School of Foreign Service at Georgetown University.  She received her Master of Arts from the Lauder Institute at the University of Pennsylvania, and an MBA from the Wharton School of Business, also at the University of Pennsylvania.
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Metis Strategy clean 35:04
Michael Baresich, CIO of Ally Financial Inc https://www.metisstrategy.com/interview/michael-baresich-2/ Mon, 10 Oct 2016 14:00:55 +0000 http://www.metisstrategy.com/stage/interview/michael-baresich-2/ <p>This is one in a series of interviews with financial services CIOs conducted in collaboration with CIO Straight Talk magazine. Read additional articles by other technology executives at www.straighttalkonline.com.</p> <ul> </ul> <p>In this interview, Michael Baresich, CIO of Ally Financial Inc, discusses World Class IT Principle One, People; Principle Four, IT and Business Partnerships; and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Importance of cross-functional team work to figure out product offerings</li> <li>Keeping an eye out at various human interface platforms to integrate</li> <li>Being involved with external partners to understand technology landscape</li> <li>Incorporating technologies that serve the 21st century consumer</li> <li>Glimpse into the importance of how IT affects decisions requiring acquisitions of companies</li> <li>Strategic importance of being involved in Silicon Valley and Silicon Alley</li> <li><strong>Eye on the Trends</strong>: Human Machine Interface; Blockchain; Digital Assistants</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/michael-baresich-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/michael-baresich-2/">Michael Baresich, CIO of Ally Financial Inc</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> This is one in a series of interviews with financial services CIOs conducted in collaboration with CIO Straight Talk magazine. Read additional articles by other technology executives at www.straighttalkonline.com. In this interview, CIO Straight Talk magazine. Read additional articles by other technology executives at www.straighttalkonline.com.
Among other topics, Michael discusses the following issues with Metis Strategy:

* Importance of cross-functional team work to figure out product offerings
* Keeping an eye out at various human interface platforms to integrate
* Being involved with external partners to understand technology landscape
* Incorporating technologies that serve the 21st century consumer
* Glimpse into the importance of how IT affects decisions requiring acquisitions of companies
* Strategic importance of being involved in Silicon Valley and Silicon Alley
* Eye on the Trends: Human Machine Interface, Blockchain, Digital Assistants

Michael Baresich’s Biography
Michael is the Chief Information Officer for Ally Financial, a leading digital financial services company offering financial products for consumers, businesses, automotive dealers and corporate clients with annual revenues of $4.9 billion. As CIO, Michael is responsible for information technology at Ally, including strategy, architecture, application development, infrastructure, risk management, and information security.
Prior to Ally, Michael worked at CIT Group, where he served as Executive Vice President and Chief Information Officer for six years.
Michael received a bachelor’s degree from Harpur College at Binghamton University and master’s degrees from the University of Florida and an MBA from the Wharton School of the University of Pennsylvania.
 
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Metis Strategy clean 30:24
Rob Lux, EVP and CIO of Freddie Mac https://www.metisstrategy.com/interview/rob-lux-2/ Mon, 03 Oct 2016 09:00:19 +0000 http://www.metisstrategy.com/stage/interview/rob-lux-2/ <p>In this interview, Rob Lux, EVP and CIO of Freddie Mac discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>An overview of the recent projects where IT played an integral role</li> <li>Utilizing metrics to drive customer satisfaction</li> <li>The transformation undertaken by the IT department following the financial crisis</li> <li>The technologically-informed business executives present Freddie Mac</li> <li>Enhancing IT’s relationship with the organization through the BTO</li> <li>Governance practices for large scale agile projects</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/rob-lux-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/rob-lux-2/">Rob Lux, EVP and CIO of Freddie Mac</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Rob Lux, EVP and CIO of Freddie Mac discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include: -
* An overview of the recent projects where IT played an integral role
* Utilizing metrics to drive customer satisfaction
* The transformation undertaken by the IT department following the financial crisis
* The technologically-informed business executives present Freddie Mac
* Enhancing IT’s relationship with the organization through the BTO
* Governance practices for large scale agile projects

Rob Lux’s Biography
Rob is the Chief Information Officer at Freddie Mac, a financial services corporation that specializes in commercial and residential mortgages, with more than $60 billion in annual revenue. In that role, he leads the development of the technology enabled capabilities that drive America’s modern day mortgage market.
Prior to Freddie Mac, Rob served as a Principal at Tower Watson where he led the Risk & Financial Services IT division. He also held the position of chief architect at GMAC Financial Services, among other roles.
Rob received a bachelor’s degree from Drexel University in Commerce and Engineering, and a master’s degree in Management of Technology from University of Pennsylvania.
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Metis Strategy clean 25:53
Yasir Anwar, Senior VP, Head of Digital Technology, Macy’s https://www.metisstrategy.com/interview/yasir-anwar/ Mon, 26 Sep 2016 09:02:02 +0000 http://www.metisstrategy.com/stage/interview/yasir-anwar/ <p>In this interview, Yasir Anwar, Senior VP, Head of Digital, Macy's, discusses World Class IT principle one, People, principle two, Infrastructure, and principle three, Project & Portfolio Management, with Metis Strategy. Some of the topics discussed include: </p> <ul> <li>Working across internal departments and with external partners to reach customer-centric goals</li> <li>Advantages Macy’s has as a long-standing brand vs. competition from digital native organizations</li> <li>Digital development to create the “omni customer” experience</li> <li>Restructuring of the organization based on the customer’s journey—the use of “domains”</li> <li>Macy’s Labs and the focus on entrepreneurship within the larger organization</li> <li>Talent attraction</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/yasir-anwar/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/yasir-anwar/">Yasir Anwar, Senior VP, Head of Digital Technology, Macy’s</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Yasir Anwar, Senior VP, Head of Digital, Macy's, discusses World Class IT principle one, People, principle two, Infrastructure, and principle three, Project & Portfolio Management, with Metis Strategy.


* Working across internal departments and with external partners to reach customer-centric goals
* Advantages Macy’s has as a long-standing brand vs. competition from digital native organizations
* Digital development to create the “omni customer” experience
* Restructuring of the organization based on the customer’s journey—the use of “domains”
* Macy’s Labs and the focus on entrepreneurship within the larger organization
* Talent attraction



Yasir Anwar’s Biography
Yasir is Senior Vice President, Head of Digital Technology at Macy’s, Inc., one of the nation’s premier omnichannel retailers, with fiscal 2015 sales of $27.1 billion. As the The company currently operates about 728 stores in 49 of the top 50 US markets under the names of Macy’s, Macy’s Backstage, Bloomingdale’s, Bloomingdale’s Outlet and Bluemercury, as well as the macys.com, bloomingdales.com and bluemercury.com websites. Yasir is also the founder of Macy’s Labs, which Yasir describes as a “crucible for idea generation, feasibility analysis and experimentation.” Prior to Macy’s Yasir served as the Director of Engineering with WalMartlabs.
I recently caught up with Yasir in his office in San Francisco, and our conversation covered World Class iT Principle 1, People, as we discussed attracting top talent in the Bay Area; Principle 2: Infrastructure, as we discussed building a technology architecture of domain services focused on outcome; and Principle 3, Project and Portfolio Management, as we discussed the creation of the ‘omni customer’ experience and shaping products based on customer feedback. We also covered how a long-standing brand like Macy’s can be leveraged in competition with digital native organizations, among a variety of other topics.
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Metis Strategy clean 29:01
Kathy McElligott, CIO of McKesson https://www.metisstrategy.com/interview/kathy-mcelligott/ Mon, 19 Sep 2016 09:38:12 +0000 http://www.metisstrategy.com/stage/interview/kathy-mcelligott/ <p>In this interview, Kathy discusses the following issues with Metis Strategy:</p> <ul> <li>The balance in a federated business model between shared services and independent business units</li> <li>Interoperability in the healthcare industry</li> <li>IT’s role in effectively using data analytics across the businesses/enterprise</li> <li>Board service</li> <li>Creation of technology hubs across the country to attract talent</li> <li>Relationship between McKesson Ventures (VC), IT, McKesson business units and startups</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/kathy-mcelligott/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/kathy-mcelligott/">Kathy McElligott, CIO of McKesson</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Kathy discusses the following issues with Metis Strategy: The balance in a federated business model between shared services and independent business units Interoperability in the healthcare industry


* The balance in a federated business model between shared services and independent business units
* Interoperability in the healthcare industry
* IT’s role in effectively using data analytics across the businesses/enterprise
* Board service
* Creation of technology hubs across the country to attract talent
* Relationship between McKesson Ventures (VC), IT, McKesson business units and startups



Kathy McElligott’s Biography
Kathy is Executive Vice President, Chief Information Officer and Chief Technology Officer of McKesson Corporation, a healthcare services and information technology company currently ranked 5th on the FORTUNE 500 which provides pharmaceutical and medical-surgical supply management, healthcare information technology, and business and clinical services. In so doing, it partners with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others to deliver better care to patients in every setting. As CIO, McElligott is responsible for all technology initiatives within the corporation. As CTO, McElligott guides the overall technology direction for the company’s healthcare technology products, and provides support and guidance for application development processes companywide.
Prior to McKesson, McElligott served as the CIO of Emerson, a St. Louis-based global manufacturing and technology company, where she managed the company’s information technology strategy and information security for its global operations. Previously, McElligott spent 22 years with General Electric, holding multiple information systems leadership roles, ultimately becoming CIO of supply chain for GE Aircraft Engines.
McElligott was recently appointed to the board of directors at ArcBest, a publicly traded $2.6B freight transportation and logistics company and also serves as board member for Connections to Success, an organization that encourages disadvantaged men and women to achieve economic self-reliance.
McElligott holds a Bachelor of Business Administration degree in computer science from Kent State University and a master’s degree in business management from Xavier University.
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Metis Strategy clean 25:53
Mike Heim, CIO of Whirlpool https://www.metisstrategy.com/interview/mike-heim/ Mon, 12 Sep 2016 09:00:49 +0000 http://www.metisstrategy.com/stage/interview/mike-heim/ <p>In this interview, Mike Heim, CIO of Whirlpool, discusses World Class IT principle one, People; principle three, Project and Portfolio Management; and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His responsibilities as CIO</li> <li>The benefits of being a product owner as well as a leader</li> <li>How dramatic change has allowed him and his team to become front office collaborators as well as back office support</li> <li>The future of IoT and its effects on home appliances</li> <li>How IT addresses security in an increasingly digital world</li> <li>A glimpse into how he managed to transform the workplace using Google Apps</li> <li>IT's role in the collaboration and development of new ideas</li> <li>The governance and culture required to create an organization that is able to respond quickly</li> <li><strong>Eye on the Trends</strong>: Cloud computing, 3D printing, Machine learning</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-heim/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-heim/">Mike Heim, CIO of Whirlpool</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Mike Heim, CIO of Whirlpool, discusses World Class IT principle one, People; principle three, Project and Portfolio Management; and principle four, IT & Business Partnerships, with Metis Strategy.
* His responsibilities as CIO
* The benefits of being a product owner as well as a leader
* How dramatic change has allowed him and his team to become front office collaborators as well as back office support
* The future of IoT and its effects on home appliances
* How IT addresses security in an increasingly digital world
* A glimpse into how he managed to transform the workplace using Google Apps
* IT’s role in the collaboration and development of new ideas
* The governance and culture required to create an organization that is able to respond quickly
* Eye on the Trends: Cloud computing, 3D printing, Machine learning

Mike Heim’s Biography
Mike is the Corporate Vice President and Chief Information Officer of Whirlpool Corporation, a $20 billion home appliance manufacturer operating in over 170 countries worldwide with 97,000 employees. In his role as CIO, Mike has been responsible for modernizing the company’s infrastructure, driving the organization to take advantage of the Internet of Things and predictive analytics capabilities, all of which we covered in this interview.
Prior to Whirlpool, Mike was a Senior Vice President and the CIO of Eli Lilly, where he worked for 33 years.
Mike holds has a bachelor’s degree in Business from Marian University and a Masters of Business Administration from Bowling Green State University.
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Metis Strategy clean 29:25
Craig Newmark, Founder of Craigslist and Craigconnects https://www.metisstrategy.com/interview/craig-newmark/ Mon, 05 Sep 2016 09:00:16 +0000 http://www.metisstrategy.com/stage/interview/craig-newmark/ <p>In this interview, Craig Newmark, Founder of Craigslist, discusses World Class IT principle one, People, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>How Craigslist grew from a simple "cc" list</li> <li>The rationale for Craigslist's simple design</li> <li>Why he avoided investments from venture capitalists and bankers</li> <li>How Craigslist attracted employees</li> <li>The utilization of social media to connect people for mutual good</li> <li>Individuals of personal influence</li> <li>How the Bay Area has grown to attract so many talented people</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/craig-newmark/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/craig-newmark/">Craig Newmark, Founder of Craigslist and Craigconnects</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Craig Newmark, Founder of Craigslist, discusses World Class IT principle one, People, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include: -
* How Craigslist grew from a simple “cc” list
* The rationale for Craigslist’s simple design
* Why he avoided investments from venture capitalists and bankers
* How Craigslist attracted employees
* The utilization of social media to connect people for mutual good
* Individuals of personal influence
* How the Bay Area has grown to attract so many talented people

Craig Newmark’s Biography
Welcome to Metis Strategy’s Forum on World Class IT. I’m Peter High and I’m pleased to welcome Craig Newmark to the broadcast. Craig is best known as the Craig in “craigslist” and “craigconnects.” He is a self described nerd, Web pioneer, speaker, philanthropist, and advocate of technology for the public good. Craig founded craigslist in 1995 as an email distribution list to friends, featuring local events in the San Francisco Bay Area. It became the almost completely free online classified advertising site that has seen more than 5 billion ads posted.  While no longer part of management, Craig continues to work with craigslist as a customer service representative (CSR) in what he calls a “lightweight” capacity.
Today, Craig’s primary focus is craigconnects, which he launched in March 2011. The mission of craigconnects in the short term is to promote and enhance the use of technology and social media to benefit philanthropy and public service. Craig serves on the board of directors of the Poynter Foundation, Center for Public Integrity, Sunlight Foundation, Consumers Union/Consumer Reports, Blue Star Families, and Iraq and Afghanistan Veterans of America. He also serves on the Board of Overseers of the Columbia Journalism Review and on the advisory boards of nearly twenty other renowned non-profit organizations (see the full list at craigconnects.org/organizations). He is a member of the Sierra Club’s Arts and Entertainment.
Craig received his bachelor and master’s degrees in computer science from Case Western Reserve University.
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Metis Strategy clean 24:25
Steve Phillips, SVP and CIO of Avnet https://www.metisstrategy.com/interview/steve-phillips/ Mon, 29 Aug 2016 09:00:21 +0000 http://www.metisstrategy.com/stage/interview/steve-phillips/ <p>In this interview, Steve Phillips, SVP and CIO of Avnet, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>An overview of Avnet and his responsibilities as the CIO</li> <li>Navigating Avnet through the technological changes of the past decade</li> <li>Delivering continuous improvement to achieve enterprise effectiveness</li> <li>Avnet's journey to the cloud</li> <li>Advantages of being an externally-facing CIO</li> <li>Criteria to distinguish the use of waterfall from agile for software development projects</li> <li>Insights he has garnered from serving as the chairman of the board at a local publications company</li> <li><strong>Eye on the Trends:</strong> Industrial Internet of Things, Machine Learning, Mobility</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/steve-phillips/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/steve-phillips/">Steve Phillips, SVP and CIO of Avnet</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Steve Phillips, SVP and CIO of Avnet, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include: -
* An overview of Avnet and his responsibilities as the CIO
* Navigating Avnet through the technological changes of the past decade
* Delivering continuous improvement to achieve enterprise effectiveness
* Avnet’s journey to the cloud
* Advantages of being an externally-facing CIO
* Criteria to distinguish the use of waterfall from agile for software development projects
* Insights he has garnered from serving as the chairman of the board at a local publications company
* Eye on the Trends: Industrial Internet of Things, Machine Learning, Mobility

Steve Phillip’s Biography
Welcome to Metis Strategy’s Forum on World Class IT. I’m Peter High, and I’m pleased to welcome Steve Phillips to the broadcast. Steve is the Senior Vice President and Chief Information Officer at Avnet, a $26 billion distributor of electronic components, computer products, and embedded technology. In that role, he is responsible for delivering competitive differentiation and enterprise efficiency through technology enablement. Steve was recently inducted into CIO Magazine’s CIO Hall of Fame, and is the recipient of several other awards to recognize his leadership at Avnet.
Steve joined Avnet through the 2005 acquisition of Memec, where he served the Senior Vice President and Chief Information Officer. Steve also held the position of Chief Information Officer at Gateway Inc., among several other leadership roles.
Steve received a bachelor’s degree from the University of Essex in Electronic Engineering and a post-graduated Diploma in Management Studies form the University of West London.
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Metis Strategy clean 26:46
Diana McKenzie, CIO of Workday https://www.metisstrategy.com/interview/diana-mckenzie/ Mon, 22 Aug 2016 09:00:23 +0000 http://www.metisstrategy.com/stage/interview/diana-mckenzie/ <p>In this interview, Diana McKenzie, CIO of Workday, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>How prior experience as a Workday customer has helped her transition into her role as the CIO</li> <li>Her thoughts on the evolving responsibilities of today’s CIO</li> <li>Tying enterprise architecture and microservices to empower business partners and stakeholders</li> <li>How technology advancement has driven collaboration among Workday’s C-suite executives</li> <li>IT's role in prospecting emerging technologies to create competitive advantage for the organization </li> <li>A glimpse into the priorities and strategic plans of the team she leads at Workday</li> <li><strong>Eye on the Trends</strong>:Big Data, Analytics, Virtual Personal Assistants</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/diana-mckenzie/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/diana-mckenzie/">Diana McKenzie, CIO of Workday</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Diana McKenzie, CIO of Workday, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include: -
* How prior experience as a Workday customer has helped her transition into her role as the CIO
* Her thoughts on the evolving responsibilities of today’s CIO
* Tying enterprise architecture and microservices to empower business partners and stakeholders
* How technology advancement has driven collaboration among Workday’s C-suite executives
* IT’s role in prospecting emerging technologies to create competitive advantage for the organization
* A glimpse into the priorities and strategic plans of the team she leads at Workday
* Eye on the Trends:Big Data, Analytics, Virtual Personal Assistants

Diana McKenzie’s Biography
Diana McKenzie is the Chief Information Officer at Workday, a one billion dollar provider of enterprise cloud applications for finance and human resources. In that role, she is responsible for the mobilization of the technology that fuels the growth of the digital leader, and for being engaged at the forefront of the customer experience.
Prior to joining Workday, Diana worked at Amgen. She also held several leadership positions at Eli Lily.
Diana received a bachelor’s degree from Purdue University in Computer Information Systems.
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Metis Strategy clean 32:17
Mike Schroepfer, Chief Technology Officer of Facebook https://www.metisstrategy.com/interview/mike-schroepfer/ Mon, 15 Aug 2016 09:00:54 +0000 http://www.metisstrategy.com/stage/interview/mike-schroepfer/ <p>In this interview, Mike Schroepfer, Chief Technology Officer of Facebook, discusses World Class IT Principle One, People, and Principle Four, IT and Business Partnerships. Some of the topics discussed include:</p> <ul> <li>The three innovation pillars that underpin Facebook’s ten-year roadmap</li> <li>The talent needs of Facebook extending beyond computer engineering</li> <li>Strategies for unifying a diverse talent pool to achieve a common goal</li> <li>Engaging in partnerships within the industry to accelerate the rate of technological change</li> <li>How utilizing Facebook in the workplace can bolster productivity and collaborative efforts among employees</li> <li>The idea of “cultural engineering” to build cohesion across an organization</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-schroepfer/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-schroepfer/">Mike Schroepfer, Chief Technology Officer of Facebook</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Mike Schroepfer, Chief Technology Officer of Facebook, discusses World Class IT Principle One, People, and Principle Four, IT and Business Partnerships. Some of the topics discussed include: -
* The three innovation pillars that underpin Facebook’s ten-year roadmap
* The talent needs of Facebook extending beyond computer engineering
* Strategies for unifying a diverse talent pool to achieve a common goal
* Engaging in partnerships within the industry to accelerate the rate of technological change
* How utilizing Facebook in the workplace can bolster productivity and collaborative efforts among employees
* The idea of “cultural engineering” to build cohesion across an organization

Mike Schroepfer’s Biography
Welcome to Metis Strategy’s Forum on World Class IT. I’m Peter High, and I’m pleased to welcome Mike Schroepfer to the broadcast. Mike is the Chief Technology Officer at Facebook. In that role, he leads the development of the technology strategies and teams that will enable Facebook to connect billions of people around the world and make significant breakthroughs in fields like artificial intelligence and virtual reality.
Before Facebook, Mike was the Vice President of Engineering at Mozilla Corporation, where he led the global and open product development process behind Firefox. Mike was formerly a distinguished engineer at Sun Microsystems, which acquired his company, CenterRun. He began his career working at various startups, including a digital effects software startup where he developed software that has been used in several major motion pictures.
Mike holds a bachelor’s degree and a master’s degree in computer science from Stanford University and has filed two U.S. patents.
I met with Mike in his office at Facebook headquarters in Menlo Park, California last week, and our conversation covered Facebook’s ten-year plan, and the three innovation pillars that he leads. Examples of innovations that the organizations are working on in the near and long-term, the methods he uses to evaluate recruits and employees, the way in which Facebook has maintained its innovative edge despite its extraordinary growth, among a variety of other topics.
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Metis Strategy clean 25:05
Rick Hopfer, CIO of Molina Healthcare https://www.metisstrategy.com/interview/rick-hopfer/ Mon, 08 Aug 2016 09:00:35 +0000 http://www.metisstrategy.com/stage/interview/rick-hopfer/ <p>In this interview, Rick Hopfer, CIO of Molina Healthcare, discusses World Class IT Principle Two, Infrastructure; Principle Three, Project and Portfolio Management; and Principle 5, External Partnerships. Some of the topics discussed include:</p> <ul> <li>Strategic planning for dramatic projected growth</li> <li>Leveraging infrastructure</li> <li>Smart sourcing</li> <li>Nurturing innovation</li> <li>Striking a balance on employee security issues</li> <li><strong>Eye on the Trends</strong>: Social, Mobile, and Cloud Analytics; DNA/ Genomics; IoT connectivity in healthcare in real time</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/rick-hopfer/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/rick-hopfer/">Rick Hopfer, CIO of Molina Healthcare</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Rick Hopfer, CIO of Molina Healthcare, discusses World Class IT Principle Two, Infrastructure; Principle Three, Project and Portfolio Management; and Principle 5, External Partnerships. Some of the topics discussed include:
* Strategic planning for dramatic projected growth
* Leveraging infrastructure
* Smart sourcing
* Nurturing innovation
* Striking a balance on employee security issues
* Eye on the Trends: Social, Mobile, and Cloud Analytics; DNA/ Genomics; IoT connectivity in healthcare in real time

Rick Hopfer’s Biography
Rick Hopfer is the Chief Information Officer of Molina Healthcare, a $14 Billion healthcare company providing health services to financially vulnerable families and individuals covered primarily by government programs. As CIO, Rick is responsible for all technology and security at the company.
Prior to Molina, Rick worked for Sony Pictures Entertainment, where he served as CIO for four years and as senior vice president of information technology prior to that. Before Sony, he served as CIO for Homestore.com and then as chief technology officer (CTO) for Homestore International.
Rick received his Bachelor’s degree in Computer Information Systems from Arizona State University.
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Metis Strategy clean 26:59
Roger Pilc, Chief Innovation Officer of Pitney Bowes https://www.metisstrategy.com/interview/roger-pilc/ Mon, 01 Aug 2016 09:00:09 +0000 http://www.metisstrategy.com/stage/interview/roger-pilc/ <p>In this interview, Roger Pilc, Chief Innovation Officer of Pitney Bowes discusses World Class IT principle two, Infrastructure, principle four, IT & Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Exploring the roles and responsibilities of the Chief Innovation Officer</li> <li>Defining innovation, and the various types that exist at Pitney Bowes</li> <li>The importance of cultivating an ecosystem of partners to accelerate efforts for innovation</li> <li>The global innovation team at Pitney Bowes and how it approaches and organizes its work</li> <li>Processes and methodologies for incubating innovation</li> <li>Where Pitney Bowes draws its inspiration for innovation</li> <li><strong>Eye on the Trends:</strong> Internet of Everything, Commerce Cloud, Digital</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/roger-pilc/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/roger-pilc/">Roger Pilc, Chief Innovation Officer of Pitney Bowes</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Roger Pilc, Chief Innovation Officer of Pitney Bowes discusses World Class IT principle two, Infrastructure, principle four, IT & Business Partnerships, and principle five, External Partnerships, with Metis Strategy.
* Exploring the roles and responsibilities of the Chief Innovation Officer
* Defining innovation, and the various types that exist at Pitney Bowes
* The importance of cultivating an ecosystem of partners to accelerate efforts for innovation
* The global innovation team at Pitney Bowes and how it approaches and organizes its work
* Processes and methodologies for incubating innovation
* Where Pitney Bowes draws its inspiration for innovation
* Eye on the trends: Internet of Everything, Commerce Cloud, Digital

Roger Pilc’s Biography
Roger is the Chief Innovation Officer of Pitney Bowes, a $4 billion e-commerce solutions provider. In that role, Roger is responsible for spearheading the organization’s innovation efforts to help its customers succeed in an increasingly complex digital and physical world. Prior to Pitney Bowes, Roger worked for CA Technologies where he held leadership roles as a Senior Vice President and General Manager. He also held positions as a management consultant at McKinsey & Company and Booz Allen Hamilton.
Roger received a bachelor’s degree in Operations Research, Economics, & Government from Cornell University, a master’s degree in Industrial Engineering from Stanford University, and an MBA from Harvard Business School.
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Metis Strategy clean 25:19
John Hagel, Co-Chairman of Deloitte's Center for the Edge https://www.metisstrategy.com/interview/john-hagel/ Mon, 25 Jul 2016 09:00:26 +0000 http://www.metisstrategy.com/stage/interview/john-hagel/ <p>In this interview, John Hagel, Co-Chairman of Deloitte's Center for the Edge, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>The meaning and intent of Deloitte’s Center For the Edge</li> <li>Why the constant drive for efficiency will undermine the requirements of economic success for the future</li> <li>The importance of scalable learning and its implications on performance improvement</li> <li>Practices for instituting enterprise wide transformations</li> <li>Defining the “Passion of the Explorer” and how to unlock the passion of your employees</li> <li>How the American school system inhibits the development of true passion among its students</li> <li>Business strategies of the most successful tech-companies in Silicon Valley</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/john-hagel/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/john-hagel/">John Hagel, Co-Chairman of Deloitte's Center for the Edge</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, John Hagel, Co-Chairman of Deloitte's Center for the Edge, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include: -
* The meaning and intent of Deloitte’s Center for the Edge
* Why the constant drive for efficiency will undermine the requirements of economic success for the future
* The importance of scalable learning and its implications on performance improvement
* Practices for instituting enterprise wide transformations
* Defining the “Passion of the Explorer” and how to unlock the passion of your employees
* How the American school system inhibits the development of true passion among its students
* Business strategies of the most successful tech-companies in Silicon Valley

John Hagel’s Biography
John is the Co-Chairman of Deloitte’s Center for the Edge. This Silicon Valley-based group conducts original research and develops substantive points of view on emerging business opportunities that should be on CEOs’ agendas. John has over 30 years of experience as a management consultant working both independently and with leading consulting firms. John is also a highly-acclaimed speaker and author. His latest book is “The Power of Pull: How Small Moves, Smartly Made, can Set Big Things in Motion”.
John received bachelor’s degrees from Wesleyan University and Oxford University. He also received a J.D. and MBA from Harvard University.
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Metis Strategy clean 25:58
Jeff Dean, Head of Google Brain https://www.metisstrategy.com/interview/jeff-dean/ Mon, 18 Jul 2016 09:00:21 +0000 http://www.metisstrategy.com/stage/interview/jeff-dean/ <p>In this interview, Jeff Dean, Google Senior Fellow & Head of Google Brain, discusses World Class IT Principle One, People, Three, Project & Portfolio Management, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>How Jeff’s role at Google (and the company itself) has evolved since he joined in 1999, and his current role as the head of Google Brain</li> <li>How Google resists organizational stasis and remains innovative, despite growing into a corporate behemoth</li> <li>Google’s vision for an AI first world, and how the company applies its fundamental AI research to improving and creating new products and service</li> <li>Trends in artificial intelligence such as open source software and conversational assistants</li> <li>Major challenges AI presents</li> <li>How companies in any industry can leverage artificial intelligence</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jeff-dean/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jeff-dean/">Jeff Dean, Head of Google Brain </a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Jeff Dean, Google Senior Fellow & Head of Google Brain, discusses World Class IT Principle One, People, Three, Project & Portfolio Management, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:
* How Jeff’s role at Google (and the company itself) has evolved since he joined in 1999, and his current role as the head of Google Brain
* How Google resists organizational stasis and remains innovative, despite growing into a corporate behemoth
* Google’s vision for an AI first world, and how the company applies its fundamental AI research to improving and creating new products and service
* Trends in artificial intelligence such as open source software and conversational assistants
* Major challenges AI presents
* How companies in any industry can leverage artificial intelligence

Biography
Welcome to Metis Strategy’s Forum on World Class IT. I’m Peter High, and I’m pleased to welcome Jeff Dean to the broadcast. Jeff is a Google Senior Fellow, currently leading Google Brain, the search giant’s initiative to build large-scale artificial neural networks. Jeff also leads the development of TensorFlow, Google’s open-source library of machine learning algorithms.
Jeff joined Google in 1999 and had a leading role in building much of the core technology and infrastructure of the company
Jeff earned his Ph.D. in Computer Science from the University of Washington, and graduated summa cum laude from the University of Minnesota where he studied Computer Science and Economics. In 2009, Jeff was elected to the National Academy of Engineering, and was also named a Fellow of the Association for Computing Machinery (ACM) and a Fellow of the American Association for the Advancement of Sciences (AAAS).
I recently caught up with Jeff by phone at his office in Mountain View, California. Our conversation covered World Class IT principle, one, People, as we discussed how Google continues to attract, retain, and train top engineering talent; principle three, Project & Portfolio Management, as we discussed Google’s process for productizing its AI research and bringing it to market, and principle four, IT & Business Partnerships, as we discussed how Jeff determines who to interact with inside and outside the company. We also discussed Google’s vision for the transition from the mobile first world, to an AI first world, and how Jeff and the Google Brain team are building the infrastructure to bring this vision to life.
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Metis Strategy clean 44:18
Mike Macrie, CIO of Land O’Lakes https://www.metisstrategy.com/interview/mike-macrie/ Mon, 11 Jul 2016 09:00:47 +0000 http://www.metisstrategy.com/stage/interview/mike-macrie/ <p>In this interview, Mike Macrie, CIO of Land O'Lakes, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The ongoing digital transformation that is taking place in the farms of America</li> <li>How Land O’Lakes’ IT has evolved from a supporting function to an industry leader in innovation</li> <li>An overview of technologies that he and his team have developed to help revolutionize the way farmers work</li> <li>Successful management practices that he uses to streamline IT with the needs of the business, its partners, and clients</li> <li>Important emerging skills to be considered by all aspiring technologists</li> <li>The role of cybersecurity at Land O’Lakes</li> <li>Methods to prospect new technologies for the business</li> <li><strong>Eye on the Trends:</strong> Internet of Things, Artificial Intelligence</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-macrie/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-macrie/">Mike Macrie, CIO of Land O’Lakes</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Mike Macrie, CIO of Land O'Lakes, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include: -
* The ongoing digital transformation that is taking place in the farms of America
* How Land O’Lakes’ IT has evolved from a supporting function to an industry leader in innovation
* An overview of technologies that he and his team have developed to help revolutionize the way farmers work
* Successful management practices that he uses to streamline IT with the needs of the business, its partners, and clients
* Important emerging skills to be considered by all aspiring technologists
* The role of cybersecurity at Land O’Lakes
* Methods to prospect new technologies for the business
* Eye on the Trends:Internet of Things, Artificial Intelligence

Mike Macrie’s Biography
Mike Macrie is the Chief Information Officer of Land O’Lakes, a $15 billion agricultural- cooperative. In that role, Mike is responsible for leading the organization’s digital transformation while overseeing the operations of information technology. Through his work at Land O’Lakes, Mike was awarded the Forbes CIO Innovation Award.
Prior to joining Land O’Lakes, Mike worked for Ingersoll Rand where he was the Vice President of Software Architecture and Strategy. Mike also held positions at G5 Technologies and AlliedSignal Aerospace (Honeywell).
Mike received his bachelor’s degree in Physics from Cornell University, where he was also a member of the varsity baseball team, and he also has an MBA from Duke University’s Fuqua School of Business.
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Metis Strategy clean 27:18
Mike McNamara, CIO of Target https://www.metisstrategy.com/interview/mike-mcnamara/ Mon, 04 Jul 2016 09:00:28 +0000 http://www.metisstrategy.com/stage/interview/mike-mcnamara/ <p>In this interview, Mike McNamara, CIO of Target, discusses World Class IT Principle Three, Project & Portfolio Management, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Target, and the design decisions of the workplace</li> <li>The methods he uses to maintain customer prospective</li> <li>How he sees differences in customer behaviors between Europe and the United States</li> <li>The disappearance of “omnichannel” terminology in retail</li> <li>The absence of a digital-physical divide in retail</li> <li>The management of “offline” versus “online”</li> <li>The organizational systems he has used to promote efficiency</li> <li>What his priorities are for the foreseeable future</li> <li>Target’s reaction to information breaches and improved security</li> <li><strong>Eye on the Trends</strong>: Open Source</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-mcnamara/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-mcnamara/">Mike McNamara, CIO of Target</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Mike McNamara, CIO of Target, discusses World Class IT Principle Three, Project & Portfolio Management, and Principle Four, IT & Business Partnerships. Some of the topics discussed include: - Target,
* Target, and the design decisions of the workplace
* The methods he uses to maintain customer prospective
* How he sees differences in customer behaviors between Europe and the United States
* The disappearance of “omnichannel” terminology in retail
* The absence of a digital-physical divide in retail
* The management of “offline” versus “online”
* The organizational systems he has used to promote efficiency
* What his priorities are for the foreseeable future
* Target’s reaction to information breaches and improved security
* Eye on the Trends: Open Source

Mike McNamara’s Biography Mike McNamara is the Chief Information Officer at Target, a well-known retail business with over $72 billion in revenue. As CIO, Mike is responsible for information technology operations throughout the retail company’s stores, distribution centers, headquarters locations and international facilities. Prior to Target, Mike worked at Tesco, serving as Chief Information Officer, Operations Development Director, UK IT Director, and CTO of tesco.com during his over 16 years with the company. Mike received his Bachelor of Engineering degree in Civil Engineering from University College Dublin.
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Metis Strategy clean 21:08
Nick Bostrom, Author of Superintelligence: Paths, Dangers, Strategies https://www.metisstrategy.com/interview/nick-bostrom/ Mon, 27 Jun 2016 09:00:53 +0000 http://www.metisstrategy.com/stage/interview/nick-bostrom/ <p>In this interview, Nick Bostrom, Author of <em>Superintelligence: Paths, Dangers, Strategies</em> discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>The increasing need for a focus on ethical behavior in a technology-driven world</li> <li>The role of existential risks in the field of research</li> <li>Current trends that are fueling the advancement of artificial intelligence</li> <li>The inherent implications that artificial intelligence has on the human civilization</li> <li>The complication that artificial intelligence presents as it is introduced to the business landscape</li> <li>The Future of Humanity Institute that he oversees</li> <li>People of influence on Nick’s personal development and the work he conducts</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/nick-bostrom/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/nick-bostrom/">Nick Bostrom, Author of Superintelligence: Paths, Dangers, Strategies</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Nick Bostrom, Author of Superintelligence: Paths, Dangers, Strategies discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include: -
* The increasing need for a focus on ethical behavior in a technology-driven world
* The role of existential risks in the field of research
* Current trends that are fueling the advancement of artificial intelligence
* The inherent implications that artificial intelligence has on the human civilization
* The complication that artificial intelligence presents as it is introduced to the business landscape
* The Future of Humanity Institute that he oversees
* People of influence on Nick’s personal development and the work he conducts

Nick Bostrom’s Biography
Nick Bostrom is the author of Superintelligence: Paths, Dangers, Strategies, a book that explains the impending threats that artificial intelligence presents to the human civilization, and ways to co-exist with its presence. He gave a TED talk on the subject of machine intelligence in 2015. Nick is also a Professor in the Faculty of Philosophy at Oxford University and the Founding Director of the Future of Humanity Institute, a multidisciplinary research center at the University of Oxford whose mission is to enable leading researchers bring the tools of mathematics, philosophy and science to bear on big-picture questions about humanity and its prospects.
Nick received a bachelor’s degree in Philosophy, Mathematics, Mathematical Logic and Artificial Intelligence from the University of Gothenburg. He received his master’s degree in Philosophy and Physics at the University of Stockholm, a master’s degree in Computational Neuroscience at King’s College London, and a PhD in Philosophy from the London School of Economics.
 
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Metis Strategy clean 32:47
Geoff Hinton, the Father of Deep Learning https://www.metisstrategy.com/interview/geoff-hinton/ Mon, 20 Jun 2016 09:00:58 +0000 http://www.metisstrategy.com/stage/interview/geoff-hinton/ <p>In this interview, Geof Hinton, Distinguished Emeritus Professor at the University of Toronto, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:</p> <ul> <li>His day to day work as a professor at the University of Toronto and as a distinguished researcher at Google</li> <li>His thoughts on the current progress of the development of true artificial intelligence</li> <li>What inspired him to pursue his PhD in Artificial Intelligence when the topic was less prominent than it is today</li> <li>The founding of the Neural Computation and Adaptive Perception Program (NCAP) and how he brought these world class thinkers together</li> <li>The outcomes of his work at the NCAP</li> <li>His perspectives on non-profit work being a major player within the Artificial Intelligence space</li> <li>How much crossover there is between his work at the University of Toronto and his work at Google</li> <li>DeepMind, the importance of it, and how contests like the recent AlphaGo are important in the field of Artificial Intelligence</li> <li>His perspectives on the risk vs. opportunity within AI</li> <li>Whether the government has a role to play in pending job losses due to artificial intelligence</li> <li>His thoughts on the recent trend of skipping university to move straight into entrepreneurship</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/geoff-hinton/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/geoff-hinton/">Geoff Hinton, the Father of Deep Learning</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Geof Hinton, Distinguished Emeritus Professor at the University of Toronto, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include: -
* His day to day work as a professor at the University of Toronto and as a distinguished researcher at Google
* His thoughts on the current progress of the development of true artificial intelligence
* What inspired him to pursue his PhD in Artificial Intelligence when the topic was less prominent than it is today
* The founding of the Neural Computation and Adaptive Perception Program (NCAP) and how he brought these world class thinkers together
* The outcomes of his work at the NCAP
* His perspectives on non-profit work being a major player within the Artificial Intelligence space
* How much crossover there is between his work at the University of Toronto and his work at Google
* DeepMind, the importance of it, and how contests like the recent AlphaGo are important in the field of Artificial Intelligence
* His perspectives on the risk vs. opportunity within AI
* Whether the government has a role to play in pending job losses due to artificial intelligence
* His thoughts on the recent trend of skipping university to move straight into entrepreneurship

Geoff Hinton’s Biography
Geoff Hinton is a Distinguished Emeritus Professor at the University of Toronto and also works at Google, where he uses deep learning techniques to improve voice recognition, image tagging and other tools.  He has worked part-time at Google since 2013, when his company DNNresearch Inc., was acquired.
Geoff is known for his work on artificial neural networks, and is an important figure in the “deep learning” community.  He has authored over 200 publications in the area of leanring, memory, perception, and symbol processing, including pieces in Scientific American in 1992 and 1993.
Geoff received his Bachelor of Arts in experimental psychology from Kings College at Cambridge, and his PhD in Artificial Intelligence from the University of Edinburgh in 1977.
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Metis Strategy clean 36:16
Neil Jacobstein, Co-Chair of the Artificial Intelligence and Robotics Track at Singularity University https://www.metisstrategy.com/interview/neil-jacobstein/ Mon, 13 Jun 2016 14:00:16 +0000 http://www.metisstrategy.com/stage/interview/neil-jacobstein/ <p>In this interview, Neil Jacobstein, Co-Chair of the Artificial Intelligence and Robotics Track at Singularity University, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:</p> <ul> <li>Singularity University and his role as co-chair of the Artificial Intelligence and Robotics track</li> <li>The ways in which AI can mitigate the heuristics inherent in human cognition</li> <li>How AI can be used to augment current human capability</li> <li>Strategies technology executives should use to think about AI</li> <li>The role the government should play in helping mitigate the potential job losses from AI</li> <li>His perspectives on the dangers of artificial intelligence that have been expressed by major thought leaders</li> <li>Advice on how to train workers to be prepared for the coming wave of AI</li> <li>How individuals can prepare themselves for the opportunity of AI</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/neil-jacobstein/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/neil-jacobstein/">Neil Jacobstein, Co-Chair of the Artificial Intelligence and Robotics Track at Singularity University</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Neil Jacobstein, Co-Chair of the Artificial Intelligence and Robotics Track at Singularity University, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include: -
* Singularity University and his role as co-chair of the Artificial Intelligence and Robotics track
* The ways in which AI can mitigate the heuristics inherent in human cognition
* How AI can be used to augment current human capability
* Strategies technology executives should use to think about AI
* The role the government should play in helping mitigate the potential job losses from AI
* His perspectives on the dangers of artificial intelligence that have been expressed by major thought leaders
* Advice on how to train workers to be prepared for the coming wave of AI
* How individuals can prepare themselves for the opportunity of AI

Neil Jacobstein’s Biography
Neil Jacobstein is the co-chair of the Artificial Intelligence and Robotics track within Singularity University, a Silicon Valley think tank founded in 2008 at NASA’s research park in California that focuses on educational programs and “exponential technologies.”
Prior to becoming co-chair of the Artificial Intelligence and Robotics track, Neil served as President of the University from October 2010 to October 2011.  He has also served as a technical consultant on AI research and development projects for DARPA, Boeing, NIST, among other organizations.  He was also CEO of Teknowledge Corporation, a pioneering AI company that worked on AI applications systems for industry and government.
Neil earned his Bachelor of Science Degree in Environmental Sciences from the University of Wisconsin, and his Master of Science degree in Human Ecology from the University of Texas.
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Metis Strategy clean 51:36
Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence https://www.metisstrategy.com/interview/oren-etzioni/ Mon, 06 Jun 2016 09:00:19 +0000 http://www.metisstrategy.com/stage/interview/oren-etzioni/ <p>In this interview, Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:</p> <ul> <li>High impact Artificial Intelligence research and engineering at the Allen Institute for Artificial Intelligence</li> <li>Some promising future outcomes of developments within the artificial intelligence field</li> <li>Why equating intelligence with autonomy is inaccurate</li> <li>His perspectives on the dangers of artificial intelligence that have been expressed by major technology leaders</li> <li>Job displacement and the role of government in ensuring an easier transition</li> <li>Methods he uses to stay current on upcoming technology trends</li> <li>The role Paul Allen plays in the day to day operations</li> <li>Partner organizations and the benefits of those partnerships</li> <li>The people who most influenced him to become a serial entrepreneur</li> <li>The significance of Alpha Go defeating the human international champion of Go</li> <li>Advice on the use of artificial intelligence for enterprises considering the use of AI</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/oren-etzioni/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/oren-etzioni/">Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:
* High impact Artificial Intelligence research and engineering at the Allen Institute for Artificial Intelligence
* Some promising future outcomes of developments within the artificial intelligence field
* Why equating intelligence with autonomy is inaccurate
* His perspectives on the dangers of artificial intelligence that have been expressed by major technology leaders
* Job displacement and the role of government in ensuring an easier transition
* Methods he uses to stay current on upcoming technology trends
* The role Paul Allen plays in the day to day operations
* Partner organizations and the benefits of those partnerships
* The people who most influenced him to become a serial entrepreneur
* The significance of Alpha Go defeating the human international champion of Go
* Advice on the use of artificial intelligence for enterprises considering the use of AI

Oren Etzioni’s Biography
Oren is the Chief Executive Officer of the Allen Institute for Artificial Intelligence, a role he has had since 2014.  The mission of the Institute is “to contribute to humanity through high-impact AI research and engineering.” The goal of Oren’s research is to solve fundamental problems in AI, particularly the automatic learning of knowledge from text.
Oren has been a professor at the University of Washington’s Computer Science Department since 1991, and has also been the founder or co-founder of multiple companies, including Farecast which was sold to Microsoft in 2008, and Decide, which was sold to eBay in 2013, among others.
Oren received his bachelor’s degree in computer science from Harvard and his Ph.D. in computer science from Carnegie Mellon University.
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Metis Strategy clean 33:41
Greg Meyers, CIO of Motorola Solutions https://www.metisstrategy.com/interview/greg-meyers/ Mon, 30 May 2016 09:00:06 +0000 http://www.metisstrategy.com/stage/interview/greg-meyers/ <p>In this interview, Greg Meyers, CIO of Motorola Solutions, discusses World Class IT Principle One, People, and Principle Four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Motorola Solutions, and his role as CIO of the organization</li> <li>Items on his roadmap for the year ahead</li> <li>How he engages external customers and utilize those insights to create his IT strategy</li> <li>The ways in which he interacts with other CIOs at customer organizations</li> <li>The processes and skills that have been necessary to shift to a “customer-first” culture within IT</li> <li>The methods he used to shift IT from a support organization to becoming a strategic enabler</li> <li>How he has worked to insource some previously outsourced business processes</li> <li>His career path through the pharmaceutical industry to his eventual hiring at Motorola Solutions</li> <li><strong>Eye on the Trends</strong>: The Internet of Things, Big Data, Artificial Intelligence, and the Cloud</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/greg-meyers/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/greg-meyers/">Greg Meyers, CIO of Motorola Solutions</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Greg Meyers, CIO of Motorola Solutions, discusses World Class IT Principle One, People, and Principle Four, IT-Business Partnerships. Some of the topics discussed include: Motorola Solutions,
* Motorola Solutions, and his role as CIO of the organization
* Items on his roadmap for the year ahead
* How he engages external customers and utilize those insights to create his IT strategy
* The ways in which he interacts with other CIOs at customer organizations
* The processes and skills that have been necessary to shift to a “customer-first” culture within IT
* The methods he used to shift IT from a support organization to becoming a strategic enabler
* How he has worked to insource some previously outsourced business processes
* His career path through the pharmaceutical industry to his eventual hiring at Motorola Solutions
* Eye on the Trends: The Internet of Things, Big Data, Artificial Intelligence, and the Cloud

Greg Meyers’ Biography
Greg Meyers is the Chief Information Officer of Motorola Solutions, a $6 Billion telecommunications equipment provider that succeeded Motorola Inc. following the spin-off of Motorola’s mobile phone division. As CIO, Greg is responsible for the entire IT organization company-wide.
Prior to Motorola Solutions, Greg worked in multiple technology roles within the pharmaceutical industry, including stints as the Vice President of IT at Biogen, Vice President and CIO of Novartis Consumer Health, and Director of Sales and Customer Technology at Johnson and Johnson.
Greg received his Bachelor of Science degree in Marketing from Rutgers University – Camden and his MBA from Temple University.
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Metis Strategy clean 29:41
Angela Duckworth, Author of Grit: The Power of Passion and Perseverance https://www.metisstrategy.com/interview/angela-duckworth/ Mon, 23 May 2016 09:00:06 +0000 http://www.metisstrategy.com/stage/interview/angela-duckworth/ <p>In this interview, Angela Duckworth, Author of <em>Grit: The Power of Passion and Perseverance</em>, discusses World Class IT Principle One, People. Some of the topics discussed include:</p> <ul> <li>The definition of “Grit” and how she had made it part of her life’s work</li> <li>How passion is something that must be found and how it contributes to “Grit”</li> <li>The development of the “Hard Thing Rule” and what that means</li> <li>The traits of gritty people: interest, practice, purpose, and hope</li> <li>Her background teaching math in NYC and how that influences her thoughts on “Grit”</li> <li>Lessons for organizations that have formulated a gritty culture</li> <li>How you should factor grittiness into recruiting</li> <li>The Character Lab in Philadelphia that she runs, and its mission</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/angela-duckworth/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/angela-duckworth/">Angela Duckworth, Author of Grit: The Power of Passion and Perseverance</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Angela Duckworth, Author of Grit: The Power of Passion and Perseverance, discusses World Class IT Principle One, People. Some of the topics discussed include: - The definition of “Grit” and how she had made it part of her life’...
* The definition of “Grit” and how she had made it part of her life’s work
* How passion is something that must be found and how it contributes to “Grit”
* The development of the “Hard Thing Rule” and what that means
* The traits of gritty people: interest, practice, purpose, and hope
* Her background teaching math in NYC and how that influences her thoughts on “Grit”
* Lessons for organizations that have formulated a gritty culture
* How you should factor grittiness into recruiting
* The Character Lab in Philadelphia that she runs, and its mission

Angela Duckworth’s Biography
Angela is the author of Grit: The Power of Passion and Perseverance, a book that explains why talent is hardly a guarantor of success. Angela has found that grit—which she defines as a combination of passion and perseverance for a singularly important goal—is the hallmark of high achievers in every domain. She’s also found scientific evidence that grit can grow. In our conversation, we cover the applicability of this topic to parents and business leaders alike.
Angela is also a Professor of Psychology at the University of Pennsylvania and the Founder and Scientific Director of the Character Lab, a non-profit organization in Philadelphia whose mission is to advance the science and practice of character development.
Angela was a 2013 MacArthur Fellow, and delivered a popular TED talk on the subject of grit.
Angela received a bachelor’s degree in Advanced Studies Neurobiology from Harvard.  She received a master’s degree in Neuroscience from Oxford University, and received a PhD in Psychology from the University of Pennsylvania.
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Scott McNealy, CEO of Wayin https://www.metisstrategy.com/interview/scott-mcnealy/ Mon, 16 May 2016 09:00:18 +0000 http://www.metisstrategy.com/stage/interview/scott-mcnealy/ <p>In this interview, Scott McNealy, CEO of Wayin, talks with Peter High. Some of the topics discussed include:</p> <ul> <li>The inspiration behind Wayin, his digital marketing software company</li> <li>The disadvantages of locating a company in the San Francisco Bay Area</li> <li>The tremendous growth of Wayin and EngageSciences</li> <li>The sophistication and evolution of executives who have worked with Wayin’s offering</li> <li>How Wayin uses insights and real-time campaign tweaking to change the decisions it makes</li> <li>How his work at multiple times of the Internet’s growth will fuel his activities around new trends including cloud, mobile, and social</li> <li>The resources he uses to remain abreast of innovation and technology</li> <li>The future of the Chief Information Officer role</li> <li><strong>Eye on the Trends</strong>: Big Data, and the intersection of new and old industries</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/scott-mcnealy/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/scott-mcnealy/">Scott McNealy, CEO of Wayin</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Scott McNealy, CEO of Wayin, talks with Peter High. Some of the topics discussed include: - The inspiration behind Wayin, his digital marketing software company The disadvantages of locating a company in the San Francisco Bay ...
* The inspiration behind Wayin, his digital marketing software company
* The disadvantages of locating a company in the San Francisco Bay Area
* The tremendous growth of Wayin and EngageSciences
* The sophistication and evolution of executives who have worked with Wayin’s offering
* How Wayin uses insights and real-time campaign tweaking to change the decisions it makes
* How his work at multiple times of the Internet’s growth will fuel his activities around new trends including cloud, mobile, and social
* The resources he uses to remain abreast of innovation and technology
* The future of the Chief Information Officer role
* Eye on the Trends: Big Data, and the intersection of new and old industries

Scott McNealy’s Biography
Scott McNealy was one of the chief architects of the first wave of the internet, as he co-founded and served as Chief Executive Officer of Sun Microsystems from 1982 through 2006. The company was sold to Oracle in 2010. More recently, Scott co-founded and has served as CEO of Wayin, a social intelligence company that integrates social content into new experiences for consumers and delivers greater value and control for brands.
Scott received his bachelor’s degree in economics from Harvard University and he received an MBA from Stanford University.
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Atticus Tysen, CIO of Intuit https://www.metisstrategy.com/interview/atticus-tysen/ Mon, 09 May 2016 09:00:15 +0000 http://www.metisstrategy.com/stage/interview/atticus-tysen/ <p>In this interview, Atticus Tysen, CIO of Intuit, discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>His journey across multiple parts of Intuit, culminating with the CIO position</li> <li>Working in a technology company where all employees are tech-savvy</li> <li>The advantage of being both a “consumer” and now producer of IT’s value to the organization</li> <li>Methods IT has used to become “product leaders” rather than “order takers” within the organization</li> <li>How he has ensured that the team understands how “customer-centric” technology is used within the organization</li> <li>The skills and roles that are rising in importance within Intuit</li> <li>Advice he would give to CIOs not at technology companies, as a CIO who has worked at multiple tech-centric organizations</li> <li>Resources he uses to remain abreast of innovation and technology</li> <li><strong>Eye on the Trends</strong>: Data, and the shift to managed and hosted solutions</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/atticus-tysen/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/atticus-tysen/">Atticus Tysen, CIO of Intuit</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Atticus Tysen, CIO of Intuit, discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include: His journey across multiple parts of Intuit,
* His journey across multiple parts of Intuit, culminating with the CIO position
* Working in a technology company where all employees are tech-savvy
* The advantage of being both a “consumer” and now producer of IT’s value to the organization
* Methods IT has used to become “product leaders” rather than “order takers” within the organization
* How he has ensured that the team understands how “customer-centric” technology is used within the organization
* The skills and roles that are rising in importance within Intuit
* Advice he would give to CIOs not at technology companies, as a CIO who has worked at multiple tech-centric organizations
* Resources he uses to remain abreast of innovation and technology
* Eye on the Trends: Data, and the shift to managed and hosted solutions

Atticus Tysen’s Biography
Atticus Tysen is the Chief Information Officer of Intuit Inc., a $4 billion software organization that develops financial and tax preparation software and services.  In that role, Atticus is responsible for the applications supporting the company’s HR, Finance, Marketing, Sales, and Support organizations.  Atticus has been with Intuit since 2002, holding multiple roles both within and outside IT.
Prior to Intuit, Atticus was the Vice President of Engineering at Aveo Inc.  He also previously worked as a software engineering manager at Octel and Apple Computer.
Atticus earned his Bachelor of Science Degree in Computer Science from Stanford University.
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Guy Chiarello, President of First Data Corporation https://www.metisstrategy.com/interview/guy-chiarello/ Mon, 02 May 2016 09:00:33 +0000 http://www.metisstrategy.com/stage/interview/guy-chiarello/ <p>In this interview, Guy Chiarello, President of First Data Corporation discusses World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>His role as President of First Data Corporation</li> <li>Strategic priorities of the organization</li> <li>Innovation, and how he measures whether the organization is innovating appropriately</li> <li>The balance between innovation and security</li> <li>How he thinks about “digital” and the evolution of digital business</li> <li>How he has expanded beyond the typical “back-office” function of many CIOs to become client-facing</li> <li>How he recruited the team around him, and what he looks for as an IT executive</li> <li>How his experience as a CIO shapes his current relationship with First Data Corporation’s CIO</li> <li>Recruiting and talent acquisition from colleges and universities</li> <li>Advice he would give to other CIOs to rise beyond that position</li> <li><strong>Eye on the Trends</strong>: Cloud, Mobile, Social, Data, Security, and BlockChain</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/guy-chiarello/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/guy-chiarello/">Guy Chiarello, President of First Data Corporation</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Guy Chiarello, President of First Data Corporation discusses World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:
* His role as President of First Data Corporation
* Strategic priorities of the organization
* Innovation, and how he measures whether the organization is innovating appropriately
* The balance between innovation and security
* How he thinks about “digital” and the evolution of digital business
* How he has expanded beyond the typical “back-office” function of many CIOs to become client-facing
* How he recruited the team around him, and what he looks for as an IT executive
* How his experience as a CIO shapes his current relationship with First Data Corporation’s CIO
* Recruiting and talent acquisition from colleges and universities
* Advice he would give to other CIOs to rise beyond that position
* Eye on the Trends: Cloud, Mobile, Social, Data, Security, and BlockChain

Guy Chiarello’s Biography
Guy Chiarello is the President of First Data Corporation, an $11 billion global payment technology solutions company that handles almost half of all US credit and debit transactions.  In that role, Guy focuses on innovation, product development and technological systems, while engaging customers and business leaders to create and enhance First Data’s market solutions.
Prior to his role at First Data, Guy was the Chief Information Officer at JPMorgan Chase, where he had responsibility for technology across seven lines of business and helped drive innovation, including creation of a suite of digital banking platforms. Prior to that, he was an IT executive at Morgan Stanley.
Guy received his Bachelor of Science degree in Business from the College of New Jersey.
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Paul Chapman, CIO of Box https://www.metisstrategy.com/interview/paul-chapman/ Mon, 25 Apr 2016 09:00:30 +0000 http://www.metisstrategy.com/stage/interview/paul-chapman/ <p>In this interview, Paul Chapman, CIO of Box, discusses World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>His role as Chief Information Officer of Box and how he prepared for that role</li> <li>The ways in which he thinks about differentiating the business of Box</li> <li>How his organization operates as the first “customer” of the company’s products</li> <li>How he has built his team and planned his workforce from a skills and responsibilities standpoint, as a digital-native organization</li> <li>What it is like to operate in an organization where change is not only inevitable, but also viewed as a source of strength</li> <li>How Box views security as it invests in other forms of security, as well as its own</li> <li><strong>Eye on the Trends</strong>: Cloud, Security, and new work style</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/paul-chapman/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/paul-chapman/">Paul Chapman, CIO of Box</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Paul Chapman, CIO of Box, discusses World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:
* His role as Chief Information Officer of Box and how he prepared for that role
* The ways in which he thinks about differentiating the business of Box
* How his organization operates as the first “customer” of the company’s products
* How he has built his team and planned his workforce from a skills and responsibilities standpoint, as a digital-native organization
* What it is like to operate in an organization where change is not only inevitable, but also viewed as a source of strength
* How Box views security as it invests in other forms of security, as well as its own
* Eye on the Trends: Cloud, Security, and new work styles

Paul Chapman’s Biography
Paul Chapman is the Chief Information Officer of Box, an online file sharing and content management service for businesses.  In that role, he is responsible for leading the company’s global IT strategy and the IT organization focused on the development and delivery of IT solutions that support the company’s growth and a more agile and productive workforce.
Prior to his role at Box, Paul worked for Hewlett Packard, where he held the role of CIO of HP software.  Paul also previously worked at VMware, as the Vice President of Global Infrastructure and Cloud Operations.
Paul received his Bachelor of Applied Science in Computer Science from Filton Technical College, which is now a part of South Gloucestershire and Stroud College, in the UK.
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Greg Brockman, Co-Founder and CTO of OpenAI https://www.metisstrategy.com/interview/greg-brockman/ Mon, 18 Apr 2016 09:00:59 +0000 http://www.metisstrategy.com/stage/interview/greg-brockman/ <p>In this interview, Greg Brockman, Co-Founder and CTO of OpenAI discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:</p> <ul> <li>The great potential for artificial intelligence to positively impact humanity</li> <li>Greg’s experience as CTO of stripe, and the transition from high-growth startup to mission driven non-profit</li> <li>How Greg thinks about staffing, and how OpenAI’s bold mission and unique structure acts as a magnet for top talent</li> <li>How AI may replace more jobs than it creates, the economic disruption it could cause, and the role of government in easing the societal shift</li> <li>The risks of AI, and the pressures of AI development versus AI safety</li> <li>The role investor-founders Elon Musk and Sam Altman play in OpenA, and where Greg draws inspiration from</li> <li>The trend of open sourcing AI development</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/greg-brockman/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/greg-brockman/">Greg Brockman, Co-Founder and CTO of OpenAI</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Greg Brockman, Co-Founder and CTO of OpenAI discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include: The great potential for artificial intelligence to positively ...
* The great potential for artificial intelligence to positively impact humanity
* Greg’s experience as CTO of stripe, and the transition from high-growth startup to mission driven non-profit
* How Greg thinks about staffing, and how OpenAI’s bold mission and unique structure acts as a magnet for top talent
* How AI may replace more jobs than it creates, the economic disruption it could cause, and the role of government in easing the societal shift
* The risks of AI, and the pressures of AI development versus AI safety
* The role investor-founders Elon Musk and Sam Altman play in OpenAI, and where Greg draws inspiration from
* The trend of open sourcing AI development

Greg Brockman’s Biography
Greg Brockman is the co-founder and CTO at OpenAI, a non-profit artificial intelligence research company that also includes Elon Musk, Sam Altman and other Silicon Valley luminaries as co-founders. OpenAI was founded to ensure that artificial intelligence benefits humanity as a whole.
Prior to OpenAI, Greg was the CTO of Stripe, a FinTech company that builds tools enabling web commerce. Greg was the fourth employee at Stripe, a company that now has a valuation of over $5 billion.
Greg studied mathematics and computer science at Harvard University and computer science at MIT, though he left to work on Stripe before graduating from either institution.
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Scott Phoenix, Co-Founder of Vicarious https://www.metisstrategy.com/interview/scott-phoenix/ Mon, 11 Apr 2016 09:00:34 +0000 http://www.metisstrategy.com/stage/interview/scott-phoenix/ <p>In this interview, Scott Phoenix, Co-Founder of Vicarious discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:</p> <ul> <li>The Artificial General Intelligence differs from Artificial Narrow Intelligence</li> <li>How Vicarious is applying cognitive science to build next generation general intelligence algorithms</li> <li>How AI may replace more jobs than it creates, and new economic and social constructs that could ease the societal shift</li> <li>Vicarious’s decision to prioritize social good over investor returns, and why more companies should do the same</li> <li>How Vicarious assembled an all-star group of investors including Elon Musk, Mark Zuckerberg, Jeff Bezos, and more</li> <li>Education and if entrepreneurship can be taught in the classroom</li> <li>The balance between the promise and peril of AI</li> <li>World’s Fair style demonstrations of AI, including the recent AlphaGo win and Vicarious’s 2013 cracking of CAPTCHA</li> <li>How Scott thinks about staffing, and how Vicarious’s bold mission acts as a magnet for top talent</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/scott-phoenix/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/scott-phoenix/">Scott Phoenix, Co-Founder of Vicarious</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Scott Phoenix, Co-Founder of Vicarious discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include: - The Artificial General Intelligence differs from Artificial Narro...
* The Artificial General Intelligence differs from Artificial Narrow Intelligence
* How Vicarious is applying cognitive science to build next generation general intelligence algorithms
* How AI may replace more jobs than it creates, and new economic and social constructs that could ease the societal shift
* Vicarious’s decision to prioritize social good over investor returns, and why more companies should do the same
* How Vicarious assembled an all-star group of investors including Elon Musk, Mark Zuckerberg, Jeff Bezos, and more
* Education and if entrepreneurship can be taught in the classroom
* The balance between the promise and peril of AI
* World’s Fair style demonstrations of AI, including the recent AlphaGo win and Vicarious’s 2013 cracking of CAPTCHA
* How Scott thinks about staffing, and how Vicarious’s bold mission acts as a magnet for top talent

Scott Phoenix’s Biography
Scott Phoenix is a co-founder at Vicarious, a high-profile artificial intelligence company focused on solving artificial general intelligence.
Scott founded Vicarious with Dileep George in 2010. Prior to Vicarious, Scott was the Entrepreneur-in-Residence at Founders Fund, and the co-founder and CEO of touchscreen analytics company Frogmetrics (a Y Combinator company).  He also served as an executive at OnlySecure and Marching Order. His design work has been featured in 16 magazines and 3 museums, including the Institute for Contemporary Art in Philadelphia.
Scott earned his BAS in Computer Science and Entrepreneurship from the University of Pennsylvania.
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Arne Josefsberg, CIO and Chief Infrastructure Officer of GoDaddy.com https://www.metisstrategy.com/interview/arne-josefsberg/ Mon, 04 Apr 2016 09:00:44 +0000 http://www.metisstrategy.com/stage/interview/arne-josefsberg/ <p>In this interview, Arne Josefsberg, Chief Information Officer and Chief Infrastructure Officer of GoDaddy.com discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Background on GoDaddy’s business</li> <li>Arne’s strategic priorities at GoDaddy for the future</li> <li>International expansion and the role that IT plays in the GoDaddy’s international growth strategy</li> <li>How he has built and organized his team to focus on the global cloud</li> <li>Openstack and how he has focused a large amount of his efforts in that area</li> <li>The launch of a social-minded intranet at GoDaddy</li> <li>How he sees the role of CIO within an organization where everybody has a high level of technology expertise</li> <li><strong>Eye on the Trends</strong>: Big Data and Analytics, Security, DevOps, Software Defined Networks</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/arne-josefsberg/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/arne-josefsberg/">Arne Josefsberg, CIO and Chief Infrastructure Officer of GoDaddy.com</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Arne Josefsberg, Chief Information Officer and Chief Infrastructure Officer of GoDaddy.com discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:
* Background on GoDaddy’s business
* Arne’s strategic priorities at GoDaddy for the future
* International expansion and the role that IT plays in the GoDaddy’s international growth strategy
* How he has built and organized his team to focus on the global cloud
* Openstack and how he has focused a large amount of his efforts in that area
* The launch of a social-minded intranet at GoDaddy
* How he sees the role of CIO within an organization where everybody has a high level of technology expertise
* Eye on the Trends: Big Data and Analytics, Security

Arne Josefberg’s Biography
Arne Josefsberg is the Chief Information Officer and Chief Infrastructure Officer of GoDaddy.com, the world’s largest domain registrar.  In that role, he oversees the company’s international expansion of global cloud infrastructure and information systems.
Prior to joining GoDaddy, Arne held the role of Chief Technology Officer at ServiceNow, an enterprise cloud organization, where he was in charge of driving expansion of the company’s cloud strategy.  He also previously worked at Microsoft for 26 years, eventually rising to the role of General Manager of Window’s Azure Infrastructure, Microsoft’s cloud computing platform.
Arne received his Master of Science Degree in Physics from the Lund Institute of Technology in Sweden.
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Anne Margulies, University CIO of Harvard https://www.metisstrategy.com/interview/anne-margulies/ Mon, 28 Mar 2016 09:00:16 +0000 http://www.metisstrategy.com/stage/interview/anne-margulies/ <p>In this interview, Anne Margulies, University Chief Information Officer of Harvard discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Her role as the CIO of Harvard University</li> <li>The strategic plans and future priorities of the IT organization</li> <li>The IT Academy and how she builds new skills for her staff</li> <li>How the IT Academy is administered, and how it functions</li> <li>The toolkit of every IT professional and how she determines what skills are necessary within IT teams</li> <li>Her history with massive open online courses (MOOCs) including edX and HarvardX</li> <li><strong>Eye on the Trends:</strong> The Internet of Things, Online Learning</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/anne-margulies/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/anne-margulies/">Anne Margulies, University CIO of Harvard</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Anne Margulies, University Chief Information Officer of Harvard discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include: -
* Her role as the CIO of Harvard University
* The strategic plans and future priorities of the IT organization
* The IT Academy and how she builds new skills for her staff
* How the IT Academy is administered, and how it functions
* The toolkit of every IT professional and how she determines what skills are necessary within IT teams
* Her history with massive open online courses (MOOCs) including edX and HarvardX
* Eye on the Trends: The Internet of Things, Online Learning

Anne Margulies’ Biography
Anne Margulies is the University Chief Information Officer at Harvard.  In that role, she is responsible for technology plans, policies, and services that support the University’s mission of teaching, learning, and research. In addition to her institution-wide technology planning and coordination role, Anne directly oversees Harvard University Information Technology (HUIT), which provides IT services to 30,000 educators, students, and staff.
Prior to her role at Harvard, Anne was Assistant Secretary for Information Technology and CIO for the Commonwealth of Massachusetts. Anne has also held additional roles in the online learning community, including as the founding Executive Director of MIT OpenCourseWare, and as the founding Chair of the OCWConsortium, an international organization comprising 300 universities around the world working together to share educational materials.
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Kevin Steele, CTO of Cars.com https://www.metisstrategy.com/interview/kevin-steele/ Mon, 21 Mar 2016 09:00:08 +0000 http://www.metisstrategy.com/stage/interview/kevin-steele/ <p>In this interview, Kevin Steele, Vice President of Technology of Cars.com discusses World Class IT Principle Three, Project & Portfolio Management, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>How he thinks about the experience for both the car buyer and the dealership</li> <li>His role as Vice President of Technology</li> <li>The way he collaborates with other areas of the organization</li> <li>How he gauges success amongst the customers of his organization</li> <li>The growth of mobility as a channel and how that has evolved the customer experience</li> <li>His strategic planning process</li> <li>How he works to understand emerging technology trends</li> <li>The move from Waterfall to Agile development</li> <li>Common elements from the multiple companies where he has worked within IT departments</li> <li>How he has gone about shaping and instilling the culture of the organizations he has worked in</li> <li><strong>Eye on the Trends:</strong> Mobile, Autonomous vehicles, and the Big Data space</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/kevin-steele/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/kevin-steele/">Kevin Steele, CTO of Cars.com</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Kevin Steele, Vice President of Technology of Cars.com discusses World Class IT Principle Three, Project & Portfolio Management, and Principle Four, IT & Business Partnerships. Some of the topics discussed include: -
* How he thinks about the experience for both the car buyer and the dealership
* His role as CTO and Vice President of Technology
* The way he collaborates with other areas of the organization
* How he gauges success amongst the customers of his organization
* The growth of mobility as a channel and how that has evolved the customer experience
* His strategic planning process
* How he works to understand emerging technology trends
* The move from Waterfall to Agile development
* Common elements from the multiple companies where he has worked within IT departments
* How he has gone about shaping and instilling the culture of the organizations he has worked in
* Eye on the Trends: Mobile, Autonomous vehicles, and the Big Data space

Kevin Steele’s Biography
Kevin is the Chief Technology Officer of Cars.com.  In that role, Kevin is responsible for all technology areas, including IT architecture, product development, and leading the strategic technology direction of the organization.
Prior to joining Cars.com, Kevin was the Director of Internet Marketing Technology at Allstate Insurance.  He has also held posts in technology at other organizations including Unites Airlines, McDonalds Corp, and CNA Insurance.
Kevin received his Bachelor of Science Degree in Applied Technical Studies from Southern Illinois University.
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Marcy Klevorn, CIO of Ford Motor Company https://www.metisstrategy.com/interview/marcy-klevorn/ Mon, 14 Mar 2016 09:00:46 +0000 http://www.metisstrategy.com/stage/interview/marcy-klevorn/ <p>In this interview, Marcy Klevorn, CIO of Ford Motor Company discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Her experience transitioning into the role of CIO of Ford</li> <li>Strategic priorities for the past several years</li> <li>How she has modified her strategic plans to encompass technology simplification</li> <li>Innovation, and IT’s role in shaping the driver experience</li> <li>The One Ford strategic business plan of the organization</li> <li>Women in Technology and how she encourages other women to join the ranks of technology</li> <li>The talent factory within Ford, and how its many alumni, including multiple Fortune 500 CIOs have been so successful</li> <li>Her favorite vehicles, and the future of driverless technology in automobiles</li> <li>How IT is able, as customers of the company, to provide feedback about its products</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/marcy-klevorn/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/marcy-klevorn/">Marcy Klevorn, CIO of Ford Motor Company</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Marcy Klevorn, CIO of Ford Motor Company discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include: - Her experience transitioning into the role of CIO ...
* Her experience transitioning into the role of CIO of Ford
* Strategic priorities for the past several years
* How she has modified her strategic plans to encompass technology simplification
* Innovation, and IT’s role in shaping the driver experience
* The One Ford strategic business plan of the organization
* Women in Technology and how she encourages other women to join the ranks of technology
* The talent factory within Ford, and how its many alumni, including multiple Fortune 500 CIOs have been so successful
* Her favorite vehicles, and the future of driverless technology in automobiles
* How IT is able, as customers of the company, to provide feedback about its products

Marcy Klevorn’s Biography
Marcy Klevorn is the Chief Information Officer at Ford Motor Company.  Marcy has been with Ford for more than 32 years, and rose to the CIO post in January of 2015.  In that role, Marcy oversees IT services for Ford’s global operations. Marcy started at the organization in telecommunications.
Prior to her ascension to the CIO post, she previously held roles as the director of the office of the CIO, and was also CIO of Ford’s European operation.
Marcy earned her bachelor’s degree from the University of Michigan – Stephen M. Ross School of Business.
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Metis Strategy clean
Kim Stevenson, CIO of Intel https://www.metisstrategy.com/interview/kim-stevenson-2/ Mon, 07 Mar 2016 09:00:05 +0000 http://www.metisstrategy.com/stage/interview/kim-stevenson-2/ <p>In this interview, Kim Stevenson, CIO of Intel, discusses World Class IT Principle one, People, and Principle Two, Infrastructure. Some of the topics discussed include:</p> <ul> <li>Her priorities for the next year, including Big Data and Analytics</li> <li>Methods she is using to communicate and create cultural change across the organization</li> <li>The IT Annual Plan, how it was been honed, and its wide distribution</li> <li>IT’s role in bringing innovation to the business units</li> <li>Security and how she balances risk taking with risk mitigation</li> <li>Her membership on the board of Cloudera and how she began the process of board membership</li> <li>What she has brought back to her job from her board memberships</li> <li>Transparency in operations and how she approaches social media in that way</li> <li>The state of women in technology and how she advocates for continuing progress</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/kim-stevenson-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/kim-stevenson-2/">Kim Stevenson, CIO of Intel</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Kim Stevenson, CIO of Intel, discusses World Class IT Principle one, People, and Principle Two, Infrastructure. Some of the topics discussed include: - Her priorities for the next year, including Big Data and Analytics
* Her priorities for the next year, including Big Data and Analytics
* Methods she is using to communicate and create cultural change across the organization
* The IT Annual Plan, how it was been honed, and its wide distribution
* IT’s role in bringing innovation to the business units
* Security and how she balances risk taking with risk mitigation
* Her membership on the board of Cloudera and how she began the process of board membership
* What she has brought back to her job from her board memberships
* Transparency in operations and how she approaches social media in that way
* The state of women in technology and how she advocates for continuing progress

Kim Stevenson’s Biography
Kim Stevenson is the Chief Information Officer of Intel, a $55 billion technology company that designs and manufactures digital technology platforms. Kim leads the more than 6,000 worldwide IT employees to drive competitive advantages and provide IT solutions.
Prior to joining Intel, Kim spent seven years at the former EDS (now HP enterprise services), in a variety of positions including vice president of Worldwide Communications, Media and Entertainment (CM&E) Industry Practice, and vice president of Enterprise Service Management where she oversaw the global development and delivery of enterprise services. Before joining EDS, Kim spent 18 years at IBM in several executive positions including vice president of Marketing and Operations of the eServer iSeries division.
Kim currently serves on the Board of Directors of Cloudera and Boston Private Financial Holdings, Inc.
Kim has a bachelor’s degree from Northeastern University. She also has an MBA from Cornell University, Johnson School of Management, where she is currently a member of the Advisory Board.
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Metis Strategy clean
Antoine Blondeau, CEO of Sentient Technologies https://www.metisstrategy.com/interview/antoine-blondeau/ Mon, 29 Feb 2016 09:00:26 +0000 http://www.metisstrategy.com/stage/interview/antoine-blondeau/ <p>In this interview, Antoine Blondeau, CEO of Sentient Technologies, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:</p> <ul> <li>The state of the artificial intelligence industry and his work over the past fifteen years</li> <li>How Sentient Technologies has applied there work to the retail and online shopping industry</li> <li>How the technology maps out the process of interaction to create a better user experience</li> <li>The large amount of capital currently held by Sentient Technologies and his plans for those funds</li> <li>The war for talent in Silicon Valley</li> <li>The balance between innovation and safety within the artificial intelligence industry</li> <li>How he thinks about artificial intelligence in his daily life</li> <li>The strategic planning process, and what he sees coming in the next five to ten years</li> <li>Why he chose to pursue his career in the United States as opposed to Europe</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/antoine-blondeau/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/antoine-blondeau/">Antoine Blondeau, CEO of Sentient Technologies</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Antoine Blondeau, CEO of Sentient Technologies, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include: - The state of the artificial intelligence industry and hi...
* The state of the artificial intelligence industry and his work over the past fifteen years
* How Sentient Technologies has applied there work to the retail and online shopping industry
* How the technology maps out the process of interaction to create a better user experience
* The large amount of capital currently held by Sentient Technologies and his plans for those funds
* The war for talent in Silicon Valley
* The balance between innovation and safety within the artificial intelligence industry
* How he thinks about artificial intelligence in his daily life
* The strategic planning process, and what he sees coming in the next five to ten years
* Why he chose to pursue his career in the United States as opposed to Europe

Antoine Blondeau’s Biography
Antoine Blondeau is the co-founder and Chief Executive Officer of Sentient Technologies, the highest funded artificial intelligence start-up in the world.
Antoine has worked at a number of technology companies, including Nortel, Salesforce.com, and Good Technology.  He also previously served as the CEO of Dejima, the company involved with the DARPA project that later evolved into Apple’s personal assistant, Siri.
Antoine received his MBA from the Paris Graduate School of Management.
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Metis Strategy clean
Lidia Fonseca, CIO of Quest Diagnostics https://www.metisstrategy.com/interview/lidia-fonseca/ Mon, 22 Feb 2016 09:00:29 +0000 http://www.metisstrategy.com/stage/interview/lidia-fonseca/ <p>In this interview, Lidia Fonseca, CIO of Quest Diagnostics, discusses World Class IT principle two, Infrastructure, and principle four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Quest Diagnostics, their scale, technology, and partnerships</li> <li>Her role as Chief Information and the responsibilities of her role</li> <li>How she encourages her team to engage with customers</li> <li>Big Data and how her team structures and analyzes the huge amount of data at Quest Diagnostics</li> <li>Security and how she balances innovation and risk-taking with security considerations</li> <li>Her membership on the board of Gannett, and how she came across the opportunity to join</li> <li>How boards of directors will continue to look for technical expertise as companies try to become digital</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/lidia-fonseca/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/lidia-fonseca/">Lidia Fonseca, CIO of Quest Diagnostics</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Lidia Fonseca, CIO of Quest Diagnostics, discusses World Class IT principle two, Infrastructure, and principle four, IT-Business Partnerships. Some of the topics discussed include: - Quest Diagnostics, their scale, technology,
* Quest Diagnostics, their scale, technology, and partnerships
* Her role as Chief Information and the responsibilities of her role
* How she encourages her team to engage with customers
* Big Data and how her team structures and analyzes the huge amount of data at Quest Diagnostics
* Security and how she balances innovation and risk-taking with security considerations
* Her membership on the board of Gannett, and how she came across the opportunity to join
* How boards of directors will continue to look for technical expertise as companies try to become digital

Lidia Fonseca’s Biography
Lidia Fonseca is the Chief Information Officer of Quest Diagnostics, a $7.5B provider of clinical laboratory services. As CIO, Lidia leads the IT function, enterprise architecture, and integrates process, data, and systems across the network.
Prior to working at Quest Diagnostics, Lidia served in multiple technology roles at other major healthcare organizations including LabCorp and Philips Medical Systems.
Lidia is a member of the Board of Directors at Gannett, a large media holding company, and is also an advisory board member of Medivo, a healthcare data company.
Lidia earned her bachelor’s degree from the University of California, Berkley, and received her MBA and Master of Business Informatics from the Erasmus Graduate School of Business.
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Metis Strategy clean
Amy Doherty, CIO of AARP https://www.metisstrategy.com/interview/amy-doherty/ Mon, 15 Feb 2016 09:00:48 +0000 http://www.metisstrategy.com/stage/interview/amy-doherty/ <p>In this interview, Amy Doherty, CIO of AARP, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Her role as Chief Information Office of the AARP, and how he transitioned from the interim CIO role</li> <li>Continuity during the transition of CIOs</li> <li>Leadership and her approach to culture within IT</li> <li>Communication within and outside of IT and the value inherent from improved communications</li> <li>Innovation and how it is encouraged within IT</li> <li>Security and how risk is managed across the enterprise</li> <li>Women in IT and how she has helped improve opportunities for rising women in technology</li> <li><strong>Eye on the Trends:</strong> Cohesive user experiences, wearable technology, and autonomous vehicles </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/amy-doherty/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/amy-doherty/">Amy Doherty, CIO of AARP</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Amy Doherty, CIO of AARP, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships. Some of the topics discussed include: -
* Her role as Chief Information Office of the AARP, and how he transitioned from the interim CIO role
* Continuity during the transition of CIOs
* Leadership and her approach to culture within IT
* Communication within and outside of IT and the value inherent from improved communications
* Innovation and how it is encouraged within IT
* Security and how risk is managed across the enterprise
* Women in IT and how she has helped improve opportunities for rising women in technology
* Eye on the Trends: Cohesive user experiences, wearable technology, and autonomous vehicles

Amy Doherty’s Biography
Amy Doherty is the Chief Information Officer of AARP, Inc. a membership organization for people age 50 and over that operates as a non-profit advocate for its members and is one of the most powerful lobbying groups in the United States. Amy started with AARP in 2011, originally as Vice President of Customer Service & Solution Delivery, before rising to interim CIO and eventually gaining the position on a permanent basis.
Prior to AARP, Amy held multiple technology roles at Freddie Mac, C&F Bank, American Financial Realty Trust, and GMAC, among others.
Amy received her Bachelor of Science Degree in Environmental and Nuclear Engineering from the Florida Institute of Technology, and her MBA from Penn State University.
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Metis Strategy clean
Chris Perretta, Global Head of Enterprise Data and Technology of State Street https://www.metisstrategy.com/interview/chris-perretta/ Mon, 08 Feb 2016 09:00:26 +0000 http://www.metisstrategy.com/stage/interview/chris-perretta/ <p>In this interview, Chris Perretta, Global Head of Enterprise Data and Technology of State Street, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>His responsibilities as Global Head of Enterprise Data and Technology of State Street Bank</li> <li>How his staff has been re-organized as the emphasis on data and technology has taken place</li> <li>The digital enterprise, and how he thinks about digital customer experience</li> <li>The implementation of Industrial Agile</li> <li>How he tracks the value and ROI of investments within the IT department</li> <li>Projects that have been innovative within the organization</li> <li>How he has managed the portfolio of projects and ensured that IT has become more standardized</li> <li>The value of technology and how non-technical people have become more interested in technology</li> <li>Security and how he balances the need for security with innovation and risk-taking</li> <li><strong>Eye on the Trends:</strong> Blockchain (a distributed database based on bitcoin protocol)</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/chris-perretta/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/chris-perretta/">Chris Perretta, Global Head of Enterprise Data and Technology of State Street</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Chris Perretta, Global Head of Enterprise Data and Technology of State Street, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include: -
* His responsibilities as Global Head of Enterprise Data and Technology of State Street Bank
* How his staff has been re-organized as the emphasis on data and technology has taken place
* The digital enterprise, and how he thinks about digital customer experience
* The implementation of Industrial Agile
* How he tracks the value and ROI of investments within the IT department
* Projects that have been innovative within the organization
* How he has managed the portfolio of projects and ensured that IT has become more standardized
* The value of technology and how non-technical people have become more interested in technology
* Security and how he balances the need for security with innovation and risk-taking
* Eye on the Trends: Blockchain (a distributed database based on bitcoin protocol)

Chris Perretta’s Biography
Chris is the Global Head of Enterprise Data and Technology of State Street Corporation, a $10 billion financial services holding company.  In that role, Chris is tasked with engendering and fostering the group’s overall technology strategy, whilst aggregating State Street’s data and insights for its global clientele.
Chris has been with State Street since 2007, most recently as the Chief Information Officer.  Prior to State Street, Chris held multiple roles with divisions of General Electric.  He began his career with Andersen consulting.
Chris received his Bachelor’s Degree in Electrical Engineering from Johns Hopkins, and his Master’s Degree in Electrical Engineering from Syracuse University.
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Metis Strategy clean
Jim Swanson, CIO of Monsanto https://www.metisstrategy.com/interview/jim-swanson/ Mon, 01 Feb 2016 09:00:41 +0000 http://www.metisstrategy.com/stage/interview/jim-swanson/ <p>In this interview, Jim Swanson, Chief Information Technology Officer of Monsanto, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>His role as Chief Information Officer of Monsanto</li> <li>The digital revolution occurring in the agriculture industry</li> <li>How IT works with other parts of the organization to develop digital plans across the enterprise</li> <li>How the recruiting and skills needed within IT have changed</li> <li>The internal brand of IT within Monsanto to assure its place within the enterprise</li> <li>How IT interacts with the ultimate customers of the organization</li> <li>His career path to agriculture through the pharmaceutical industry and others</li> <li>Universal similarities across multiple industries within the IT department </li> <li><strong>Eye on the Trends:</strong> Decision science and analytics, predictive and prescriptive modeling, the Internet of Things</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jim-swanson/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jim-swanson/">Jim Swanson, CIO of Monsanto</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Jim Swanson, Chief Information Technology Officer of Monsanto, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include: -
* His role as Chief Information Officer of Monsanto
* The digital revolution occurring in the agriculture industry
* How IT works with other parts of the organization to develop digital plans across the enterprise
* How the recruiting and skills needed within IT have changed
* The internal brand of IT within Monsanto to assure its place within the enterprise
* How IT interacts with the ultimate customers of the organization
* His career path to agriculture through the pharmaceutical industry and others
* Universal similarities across multiple industries within the IT department
* Eye on the Trends: Decision science and analytics, predictive and prescriptive modeling,  the Internet of Things

Jim Swanson’s Biography
Jim Swanson is the Chief Information Officer of Monsanto, a $15 billion agriculture company.  As Chief Information Officer, Jim is responsible for leveraging the company’s information technology to deliver long-term strategic vision.
Prior to joining Monsanto, Jim worked at Merck, as Vice President of IT for Global Human Health and Vice President of IT for Merck Research Labs.  Prior to those roles, he worked in other IT roles at Johnson & Johnson and SmithKline Beecham.
Jim was awarded as one of Computerworld’s Premier 100 IT Leaders in 2015.  He attended Drexel University where he received his Bachelor Science Degree in Bioscience and Biotechnology as well as his Master’s Degree in Computer Science.
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Metis Strategy clean
Jim Fowler, CIO of General Electric https://www.metisstrategy.com/interview/jim-fowler-2/ Mon, 25 Jan 2016 09:00:08 +0000 http://www.metisstrategy.com/stage/interview/jim-fowler-2/ <p>In this interview, Jim Fowler, Chief Information Officer at General Electric, discusses World Class IT Principle One, People, and Principle Two, Infrastructure, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>How he has transitioned to the role of GE’s CIO, having come from GE Capital</li> <li>His area of responsibility</li> <li>The financial acumen required for the job, and how he associates with those that have a deeper financial background.</li> <li>Digital, and his vision for it within the company, including the Predix platform</li> <li>Succession and career planning within GE</li> <li>How he has organized his first few months within the role of CIO</li> <li>Security and how data is secured within GE</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jim-fowler-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jim-fowler-2/">Jim Fowler, CIO of General Electric</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Jim Fowler, Chief Information Officer at General Electric, discusses World Class IT Principle One, People, and Principle Two, Infrastructure, with Metis Strategy. Some of the topics discussed include: -
* How he has transitioned to the role of GE’s CIO, having come from GE Capital
* His area of responsibility
* The financial acumen required for the job, and how he associates with those that have a deeper financial background
* Digital, and his vision for it within the company, including the Predix platform
* Succession and career planning within GE
* How he has organized his first few months within the role of CIO
* Security and how data is secured within GE

Jim Fowler’s Biography
Jim is the Chief Information Officer at General Electric, a $149B industrial company.  Jim recently ascended to the CIO role, coming from GE Capital in October of 2015.
Jim has previously held many roles within GE, including roles within every business unit of GE, with the exception of GE Healthcare.  He has been with the organization since 2000.
Jim holds a Bachelor of Science degree in Management Information Systems and Marketing from Miami University of Ohio, and an MBA from Xavier University.
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Metis Strategy clean
Mike Rhodin, SVP of IBM Watson https://www.metisstrategy.com/interview/mike-rhodin/ Mon, 18 Jan 2016 09:00:55 +0000 http://www.metisstrategy.com/stage/interview/mike-rhodin/ <p>In this interview, Mike Rhodin, Senior Vice President of IBM Watson, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include:</p> <ul> <li>• Whether Watson was always planned as a business line, and how things evolved within the Watson idea</li> <li>• The mechanics of Watson, and who is involved with the creation of knowledge for Watson to pull from</li> <li>• The three service offerings, Watson Discovery Advisor, Watson Analytics, and Watson Explorer</li> <li>• Some of the common threads across industries that make them ripe for usage of Watson</li> <li>• Whether there is a traditional functional head who utilizes and procures Watson</li> <li>• The balance between Artificial Intelligence and the safety needed with Artificial Intelligence</li> <li>• The divide between those who are leveraging the Watson platform and those who are/will not</li> <li>• How he sees Watson developing over the next five and ten years</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-rhodin/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-rhodin/">Mike Rhodin, SVP of IBM Watson</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Mike Rhodin, Senior Vice President of IBM Watson, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include: - • Whether Watson was always planned as a business line,
* Whether Watson was always planned as a business line, and how things evolved within the Watson idea
* The mechanics of Watson, and who is involved with the creation of knowledge for Watson to pull from
* The three service offerings, Watson Discovery Advisor, Watson Analytics, and Watson Explorer
* Some of the common threads across industries that make them ripe for usage of Watson
* Whether there is a traditional functional head who utilizes and procures Watson
* The balance between Artificial Intelligence and the safety needed with Artificial Intelligence
* The divide between those who are leveraging the Watson platform and those who are/will not
* How he sees Watson developing over the next five and ten years

Mike Rhodin’s Biography
Mike Rhodin is the Senior Vice President and the Head of IBM Watson, a technology platform that uses natural language processing and machine learning to reveal insights from large amounts of unstructured data.
Prior to heading IBM Watson, Mike led IBM’s Software Solutions Group, which delivered industry-specific solutions in high-growth areas, including Business Analytics, Smarter Cities, and Social Business.
Mike received his Bachelor of Science degree in Computer Science from the University of Michigan.
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Metis Strategy clean
Trevor Schulze, CIO of Micron Technology https://www.metisstrategy.com/interview/trevor-schulze/ Mon, 11 Jan 2016 09:00:04 +0000 http://www.metisstrategy.com/stage/interview/trevor-schulze/ <p>In this interview, Trevor Schulze, Chief Information Officer of Micron Technology , discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>How he became the first CIO of Micron Technology, and how he prepared to start the role</li> <li>How his experience as an IT executive has helped him converse with senior management</li> <li>How he organized himself during his first 100 days in the role of CIO</li> <li>Some examples of the quick wins and organization changes he made upon joining Micron technology</li> <li>Strategic imperatives within IT that he determined early in his tenure</li> <li>Measures of success and how he has tracked the success of IT</li> <li>How he has worked in companies that have IT as a focal area of the organization during his career path at many major technology brands</li> <li>The war for talent within IT companies and how Micron’s university grants have helped benefit the organization to find strong talent within IT</li> <li>How he considers the input of younger employees and the experience of more tenured employees</li> <li><strong>Eye on the Trends:</strong> Data as a strategic asset, machine learning, security</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/trevor-schulze/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/trevor-schulze/">Trevor Schulze, CIO of Micron Technology</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Trevor Schulze, Chief Information Officer of Micron Technology , discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include: -
* How he became the first CIO of Micron Technology, and how he prepared to start the role
* How his experience as an IT executive has helped him converse with senior management
* How he organized himself during his first 100 days in the role of CIO
* Some examples of the quick wins and organization changes he made upon joining Micron technology
* Strategic imperatives within IT that he determined early in his tenure
* Measures of success and how he has tracked the success of IT
* How he has worked in companies that have IT as a focal area of the organization during his career path at many major technology brands
* The war for talent within IT companies and how Micron’s university grants have helped benefit the organization to find strong talent within IT
* How he considers the input of younger employees and the experience of more tenured employees
* Eye on the Trends:  Data as a strategic asset, machine learning, security

Trevor Schulze’s Biography
Trevor Schulze is the Chief Information Officer of Micron Technology, a global semi-conductor manufacturer based in Boise, Idaho.  Trevor is the first ever CIO of the organization, and was appointed to the role in July of this year.
Prior to joining Micron, Trevor served at multiple major technology manufacturers.  Most recently, he served as the Corporate Vice President of IT at Broadcom.  He has also held posts at AMD and Cisco.
Trevor earned his bachelor’s degree in electrical engineering from the University of Arizona.
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Metis Strategy clean
Tom Reilly, CEO of Cloudera https://www.metisstrategy.com/interview/tom-reilly/ Mon, 04 Jan 2016 09:00:18 +0000 http://www.metisstrategy.com/stage/interview/tom-reilly/ <p>In this interview, Tom Reilly, Chief Executive Officer of Cloudera, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>His organization, Cloudera, where it stands now, and the current priorities at Cloudera</li> <li>The path to success for older organizations with large antiquated infrastructures and for Digital-native organizations</li> <li>Industries that Cloudera is working with the most</li> <li>How Cloudera maintains its competitive advantages</li> <li>How he came to be at Cloudera after the founding of the organization</li> <li>The way in which he has forged a strong relationship with the founders of the organization</li> <li>How the organization thinks about remaining a private company compared to going public</li> <li>The team at Cloudera and the methods he uses to build and retain the team</li> <li>How he thinks about strategic planning and how the organization continues to pivot</li> <li>The relationships that have been built with several MOOCs (Massive Online Open Courses)</li> <li>Some industry-specific use cases </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/tom-reilly/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/tom-reilly/">Tom Reilly, CEO of Cloudera</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Tom Reilly, Chief Executive Officer of Cloudera, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include: - His organization, Cloudera,
* His organization, Cloudera, where it stands now, and the current priorities at Cloudera
* The path to success for older organizations with large antiquated infrastructures and for Digital-native organizations
* Industries that Cloudera is working with the most
* How Cloudera maintains its competitive advantages
* How he came to be at Cloudera after the founding of the organization
* The way in which he has forged a strong relationship with the founders of the organization
* How the organization thinks about remaining a private company compared to  going public
* The team at Cloudera and the methods he uses to build and retain the team
* How he thinks about strategic planning and how the organization continues to pivot
* The relationships that have been built with several MOOCs (Massive Online Open Courses)
* Some industry-specific use cases

Tom Reilly’s Biography
Tom is the Chief Executive Officer of Cloudera, a fast-growing software company that provides Apache Hadoop-based software, support and service, and training to businesses. Tom has been the CEO since July of 2013.
Prior to Cloudera, Tom served as the CEO of ArcSight, an enterprise security company.  Tom led the initial public offering of Arcsight and led the company in the subsequent sale to HP.  He also served as CEO of Trigo Technologies, a master data management software company, which was later acquired by IBM.
Tom serves on multiple boards, including Jive Software, Ombud Inc, ThreatStream, and Cloudera.
Tom received his Bachelor of Science degree in Mechanical Engineering from UC Berkeley.
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Metis Strategy clean
Cynthia Stoddard, SVP and CIO of Netapp https://www.metisstrategy.com/interview/cynthia-stoddard/ Mon, 28 Dec 2015 09:00:25 +0000 http://www.metisstrategy.com/stage/interview/cynthia-stoddard/ <p>In this interview, Cynthia Stoddard, Senior Vice President and Chief Information Officer of Netapp, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Her organization, Netapp, the significant transformation it is undergoing, and IT’s role in that transformation</li> <li>How her organization uses its own products and the advantages of being a CIO in an organization that serves IT departments</li> <li>The way that she and her team engages with Netapp’s customer base</li> <li>IT’s role in innovation at Netapp</li> <li>The methods used to track and retain excellent IT talent</li> <li>Her career path and areas of commonality between IT departments in different industries</li> <li>The strengths of younger employees of the organization and the talent they bring to the organization</li> <li><strong>Eye on the Trends</strong>: Cloud infrastructure, the Digitization of Business</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/cynthia-stoddard/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/cynthia-stoddard/">Cynthia Stoddard, SVP and CIO of Netapp</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Cynthia Stoddard, Senior Vice President and Chief Information Officer of Netapp, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include: -
* Her organization, Netapp, the significant transformation it is undergoing, and IT’s role in that transformation
* How her organization uses its own products and the advantages of being a CIO in an organization that serves IT departments
* The way that she and her team engages with Netapp’s customer base
* IT’s role in innovation at Netapp
* The methods used to track and retain excellent IT talent
* Her career path and areas of commonality between IT departments in different industries
* The strengths of younger employees of the organization and the talent they bring to the organization
* Eye on the Trends: Cloud infrastructure, the Digitization of Business

Cynthia Stoddard’s Biography
Cynthia is a Senior Vice President and Chief Information Officer at Netapp, a $6 billion computer storage and data management company.  As CIO, Cynthia is in charge of the company’s overall infrastructure as well as providing a long term technology vision in support of the company’s goals and strategies.
Prior to joining Netapp, Cynthia was the group vice president of Information Technology at Safeway.  She also held the CIO position for NOL group, a global transportation and shipping company.
Cynthia received her Bachelor of Science degree in accounting from Western New England University, and her MBA from Marylhurst University.
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Metis Strategy clean
Bill Bradley, Senior Vice President and Chief Information Officer of CenturyLink https://www.metisstrategy.com/interview/bill-bradley/ Mon, 21 Dec 2015 09:00:30 +0000 http://www.metisstrategy.com/stage/interview/bill-bradley/ <p>In this interview, Bill Bradley, Senior Vice President and Chief Information Officer of CenturyLink, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>His organization, CenturyLink, and his role within the organization</li> <li>His multi-decade tenure at the organization, and how IT’s contribution to the organization has changed over that period of time</li> <li>How IT recruits individuals from other parts of the organization, and the rotational program that exists within CenturyLink</li> <li>Innovation, the role that IT plays in innovation, and the methods of innovation within the organization</li> <li>The on-demand resource model within IT, and the rationale behind the model</li> <li>Growth through acquisition, and the role that IT plays in M&A at CenturyLink</li> <li>The importance of gaining knowledge of the business, rather than just the technology</li> <li><strong>Eye on the Trends</strong>: Mobile-first mentality, services approach to architecture, Agile methodologies, and analytics</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bill-bradley/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bill-bradley/">Bill Bradley, Senior Vice President and Chief Information Officer of CenturyLink</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Bill Bradley, Senior Vice President and Chief Information Officer of CenturyLink, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include: -
* His organization, CenturyLink, and his role within the organization
* His multi-decade tenure at the organization, and how IT’s contribution to the organization has changed over that period of time
* How IT recruits individuals from other parts of the organization, and the rotational program that exists within CenturyLink
* Innovation, the role that IT plays in innovation, and the methods of innovation within the organization
* The on-demand resource model within IT, and the rationale behind the model
* Growth through acquisition, and the role that IT plays in M&A at CenturyLink
* The importance of gaining knowledge of the business, rather than just the technology
* Eye on the Trends: Mobile-first mentality, services approach to architecture, Agile methodologies, and analytics

Bill Bradley’s Biography
Bill is the Senior Vice President and Chief Information Officer of CenturyLink, an $18 billion telecommunications company.  Bill has been with CenturyLink for over thirty years, and ascended to his current position in 2010.
As Chief Information Officer, Bill is responsible for managing, maintaining, and developing information systems and solutions that support CenturyLink’s customers and employees.  He has been with the company during major acquisitions, including Embarq, Qwest Communications, and Savvis – all major players in the telecom and cloud infrastructure industry.
Bill received his Bachelor of Science Degree in Computer Science from Louisiana Tech University
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Metis Strategy clean
Michael Baresich, Chief Information Officer of Ally Financial https://www.metisstrategy.com/interview/michael-baresich/ Mon, 14 Dec 2015 09:00:54 +0000 http://www.metisstrategy.com/stage/interview/michael-baresich/ <p>In this interview, Michael Baresich, Chief Information Officer at Ally Financial, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>His company, Ally Financial</li> <li>How his organization transitioned from 70% government ownership, and the role IT played in that transition </li> <li>The culture of the organization</li> <li>Metrics used to gauge progress during his initial time at the organization</li> <li>How he maintained the balance of IT activities needed for growth with cost-cutting in the wake of the recession </li> <li>Digital, and how he partners with other parts of the organization from a digital perspective</li> <li>The extent to which he has in-sourced some IT activities and how he set the organization on that path</li> <li>His strategy and priorities for the future</li> <li>The skill inventory of the organization and how he builds out the skills needed within his team</li> <li>The process he uses to ensure that his team is up to date on new technologies</li> <li><strong>Eye on the Trends</strong>: Existing consumer technology being optimized for enterprise uses</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/michael-baresich/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/michael-baresich/">Michael Baresich, Chief Information Officer of Ally Financial</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Michael Baresich, Chief Information Officer at Ally Financial, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include: - His company, Ally Financial
* His company, Ally Financial
* How his organization transitioned from 70% government ownership, and the role IT played in that transition
* The culture of the organization
* Metrics used to gauge progress during his initial time at the organization
* How he maintained the balance of IT activities needed for growth with cost-cutting in the wake of the recession
* Digital, and how he partners with other parts of the organization from a digital perspective
* The extent to which he has in-sourced some IT activities and how he set the organization on that path
* His strategy and priorities for the future
* The skill inventory of the organization and how he builds out the skills needed within his team
* The process he uses to ensure that his team is up to date on new technologies
* Eye on the Trends: Existing consumer technology being optimized for enterprise uses

Michael Baresich’s Biography
Michael Baresich is the Chief Information Officer of Ally Financial, a $9 billion bank holding company, formerly known as GMAC (General Motors Acceptance Corporation).  In that role, Michael is responsible for information technology and related services, including application development, operations, infrastructure, and information security.
Prior to joining Ally, Michael was the Chief Information Officer and EVP of CIT Group.  He has also held senior-level IT roles at other major financial organizations, including Citigroup, Deutsche Bank, and Banker’s Trust.
Michael received his bachelor’s degree from Binghamton University, his master’s degree from the University of Florida, and his MBA from the University of Pennsylvania’s Wharton School.
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Metis Strategy clean
Ron Ross, Fellow of the National Institute of Standards and Technology https://www.metisstrategy.com/interview/ron-ross/ Mon, 07 Dec 2015 09:00:54 +0000 http://www.metisstrategy.com/stage/interview/ron-ross/ <p>In this interview, Ron Ross, Fellow at the National Institute of Standards and Technology, discusses World Class IT Principle Two, Infrastructure and Principle Five, External Partnerships. Some of the topics discussed include:</p> <ul> <li>His organization, the National Institute of Standards and Technology, and his role within it</li> <li>The paradigm shift in the complexity of technology and our ability to protect it</li> <li>How the Internet of Things complicates the security problems already in place</li> <li>NIST’s publication - Systems Security Engineering: An Integrated Approach to Building Trustworthy Resilient Systems</li> <li>Who NIST engages for their publications and how they engage with their partners</li> <li>TACIT Security – Threats, Assets, Complexity, Integration, and Trustworthiness</li> <li>How people-centric security problems can be better addressed</li> <li>The role that business continuity and disaster recovery plans play in security</li> <li>Building security into systems to increase the level of confidence in systems</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/ron-ross/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/ron-ross/">Ron Ross, Fellow of the National Institute of Standards and Technology</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Ron Ross, Fellow at the National Institute of Standards and Technology, discusses World Class IT Principle Two, Infrastructure and Principle Five, External Partnerships. Some of the topics discussed include: -
* His organization, the National Institute of Standards and Technology, and his role within it
* The paradigm shift in the complexity of technology and our ability to protect it
* How the Internet of Things complicates the security problems already in place
* NIST’s publication – Systems Security Engineering: An Integrated Approach to Building Trustworthy Resilient Systems
* Who NIST engages for their publications and how they engage with their partners
* TACIT Security – Threats, Assets, Complexity, Integration, and Trustworthiness
* How people-centric security problems can be better addressed
* The role that business continuity and disaster recovery plans play in security
* Building security into systems to increase the level of confidence in systems

Ron Ross’ Biography
Ron Ross is a Fellow at the National Institute of Standards and Technology, a non-regulatory agency of the U.S. Department of Commerce.  NIST’s mission is to promote U.S. innovation and industrial competitiveness by advancing measurement science, standards, and technology in ways that enhance economic security and improve our quality of life.
Ron’s role at NIST is in the information technology laboratory, where he leads the Federal Information Security Management Act Implementation Project. He is also the principal architect of the NIST Risk Management Framework, and leads the joint taskforce between the Department of Defense, the Intelligence Community, and the Committee on National Security Systems that developed the Unified Information Security Framework for the federal government.
Ron held previous roles at the Institute for Defense Analysis and as a Lieutenant Colonel in the U.S. Army.
Ron received his Bachelor of Science degree in Engineering from West Point, his Master of Science degree in Computer Science from the Naval Postgraduate School, and his PhD in Computer Science from the Naval Postgraduate School.
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Metis Strategy clean
Roger Gurnani, Chief Information and Technology Architect of Verizon Communications https://www.metisstrategy.com/interview/roger-gurnani/ Mon, 30 Nov 2015 09:00:35 +0000 http://www.metisstrategy.com/stage/interview/roger-gurnani/ <p>In this interview, Roger Gurnani, Chief Information and Technology Architect of Verizon Communications, discusses World Class IT principle one, People, and principle two, Infrastructure. Some of the topics discussed include:</p> <ul> <li>What his title of Chief Information and Technology Architect encompasses</li> <li>His strategic imperatives that he and his team are pursuing</li> <li>The digital revolution and how he has handled the pace of change within the organization</li> <li>ThinkSpace and the Internet of Things within Verizon</li> <li>His career path and his experience within multiple areas of Verizon’s large organization</li> <li>How talent management is undertaken at the organization</li> <li><strong>Eye on the Trends:</strong> Digital, Cloud Technology, 5G Wireless Technology</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/roger-gurnani/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/roger-gurnani/">Roger Gurnani, Chief Information and Technology Architect of Verizon Communications</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Roger Gurnani, Chief Information and Technology Architect of Verizon Communications, discusses World Class IT principle one, People, and principle two, Infrastructure. Some of the topics discussed include: -
* What his title of Chief Information and Technology Architect encompasses
* His strategic imperatives that he and his team are pursuing
* The digital revolution and how he has handled the pace of change within the organization
* ThinkSpace and the Internet of Things within Verizon
* His career path and his experience within multiple areas of Verizon’s large organization
* How talent management is undertaken at the organization
* Eye on the Trends:  Digital, Cloud Technology, 5G Wireless Technology

Roger Gurnani’s Biography
Roger Gurnani is an Executive Vice President and Chief Information and Technology Architect at Verizon Communications, a $127 billion provider of 4G wireless, fiber-optic broadband, and Global Internet network services.  In that role, he is responsible for developing and guiding the technology strategy and investments.
Roger had been with Verizon since its inception in 2000, holding multiple roles.  Prior to his current role, Roger was the Chief Information Officer.
Roger received a Bachelor of Science degree in Industrial Engineering and a Master of Science degree in System Engineering from Auburn University.
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Metis Strategy clean
Jack Clare, SVP and Chief Information and Strategy Officer of Dunkin' Brands https://www.metisstrategy.com/interview/jack-clare/ Mon, 23 Nov 2015 09:00:52 +0000 http://www.metisstrategy.com/stage/interview/jack-clare/ <p>In this interview, Jack Clare, SVP and Chief Information and Strategy Officer of Dunkin' Brands, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>What the Chief Information Officer role entails at Dunkin’ Brands </li> <li>How employees, as customers of Dunkin’ Brands, are able to suggest innovative ideas and technologies to enhance the customer experience</li> <li>The strategy side of his role, and how that opportunity came under his purview</li> <li>How technology is driving the corporate strategy and some examples within Dunkin’ Brands</li> <li>Strategic planning, the process currently in place, and how IT strategy informs corporate strategy</li> <li>Whether the role of strategy creation within businesses will continue to be undertaken by CIOs</li> <li>The rotational program at Dunkin’ Brands to find talented future leaders in other areas of the company </li> <li>How his role as CIO has changed across multiple industries in his career path</li> <li>How he thinks about security</li> <li><strong>Eye on the Trends:</strong> Cloud Infrastructure, the growth of consumer technology, and Mobile Technology</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jack-clare/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jack-clare/">Jack Clare, SVP and Chief Information and Strategy Officer of Dunkin' Brands</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Jack Clare, SVP and Chief Information and Strategy Officer of Dunkin' Brands, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships.
* What the Chief Information Officer role entails at Dunkin’ Brands
* How employees, as customers of Dunkin’ Brands, are able to suggest innovative ideas and technologies to enhance the customer experience
* The strategy side of his role, and how that opportunity came under his purview
* How technology is driving the corporate strategy and some examples within Dunkin’ Brands
* Strategic planning, the process currently in place, and how IT strategy informs corporate strategy
* Whether the role of strategy creation within businesses will continue to be undertaken by CIOs
* The rotational program at Dunkin’ Brands to find talented future leaders in other areas of the company
* How his role as CIO has changed across multiple industries in his career path
* How he thinks about security
* Eye on the Trends: Cloud Infrastructure,  The growth of consumer technology, Mobile technology

Jack Clare’s Biography
Jack Clare is the Senior Vice President and Chief Information and Strategy Officer at Dunkin’ Brands, a franchisor of quick service restaurants (QSRs) serving hot and cold coffee and baked goods, as well as hard serve ice cream. In his role, Jack leads the company’s IT department and oversees the long-term strategic planning process for the company. He describes both sets of responsibilities in this interview.
Prior to joining Dunkin’ Brands in 2012, Jack was the Vice President of IT and CIO for Yum! Brands’ International Division.  He has also held roles at Constellation Brands and Sapient Corporation, after starting his career in the United States Air Force as a system and flight test engineer.
Jack earned his Bachelor of Science in Aeronautical Engineering from the United States Air Force Academy, a Master of Science in Aerospace Engineering from the University of Dayton, and an MBA from the University of California, Davis.
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Metis Strategy clean
Sophie Vandebroek, CTO of Xerox and President of the Xerox Innovation Group https://www.metisstrategy.com/interview/sophie-vandebroek/ Mon, 16 Nov 2015 09:00:44 +0000 http://www.metisstrategy.com/stage/interview/sophie-vandebroek/ <p>In this interview, Sophie Vandebroek, Chief Technology Officer of Xerox and President of the Xerox Innovation Group, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:</p> <ul> <li>Her roles as Chief Technology Officer of Xerox and as President of the Xerox Innovation Group</li> <li>The creation of strategy and interaction with customers that the team focuses on</li> <li>“Dreaming” sessions and the process of innovation at Xerox</li> <li>What skills are growing in demand at Xerox</li> <li>How the innovation and creative idea creation process are linked with the idea of fun </li> <li>Xerox’s path ahead to bringing more female talent into the technical ranks of the organization</li> <li>PARC (the Palo Alto Research Center) and its influence on the greater Xerox organization</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/sophie-vandebroek/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/sophie-vandebroek/">Sophie Vandebroek, CTO of Xerox and President of the Xerox Innovation Group</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Sophie Vandebroek, Chief Technology Officer of Xerox and President of the Xerox Innovation Group, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:
* Her roles as Chief Technology Officer of Xerox and as President of the Xerox Innovation Group
* The creation of strategy and interaction with customers that the team focuses on
* “Dreaming” sessions and the process of innovation at Xerox
* What skills are growing in demand at Xerox
* How the innovation and creative idea creation process are linked with the idea of fun
* Xerox’s path ahead to bringing more female talent into the technical ranks of the organization
* PARC (the Palo Alto Research Center) and its influence on the greater Xerox organization

Sophie Vandebroek’s Biography
Sophie Vandebroek is the Chief Technology Officer of Xerox Corporation and the President of the Xerox Innovation Group.  In those roles, Sophie is responsible for Xerox’s global research labs with the mission of creating high-impact innovations to drive profitable revenue growth.
In previous roles at Xerox, Sophie has also served as Chief Engineer, VP of the Xerox Engineering Center, technical advisor to Xerox’s Chief Operating Officer, and Director of the Xerox Research Center of Canada.
In addition to her work at Xerox, Sophie also holds board membership positions at IDEXX Laboratories, a diagnostic and information solutions provider for health and water quality, and Analogic, a medical imaging and aviation security organization.  She is also a fellow of the Institute of Electrical and Electronics Engineers, and serves on the advisory council of the dean of Engineering at MIT.
Sophie earned her master’s degree in electro-mechanical engineering from the University of Leuven in Belgium, and earned her Ph.D in electrical engineering from Cornell University.
 
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Metis Strategy clean
Donagh Herlihy, EVP of Digital and CIO of Bloomin' Brands https://www.metisstrategy.com/interview/donagh-herlihy/ Mon, 09 Nov 2015 09:00:43 +0000 http://www.metisstrategy.com/stage/interview/donagh-herlihy/ <p>In this interview, Donagh Herlihy, Executive Vice President of Digital and CIO of Bloomin' Brands, discusses World Class IT principle one, People, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>A review of Bloomin Brands and its entities across the United States</li> <li>His role and responsibilities as EVP of Digital</li> <li>How he manages the digital team, managing digital separately from IT</li> <li>The digital consumer journey and how he engages customers to find insights amongst customer groups</li> <li>How he feels about CIOs undertaking the responsibility of “Digital” within an enterprise</li> <li>How he has taken on additional responsibilities within the organization</li> <li>How he encourages his IT team to translate consumer technology advances to enterprise technology change</li> <li><strong>Eye on the Trends:</strong> Improving consumer technology and the consumerization of IT</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/donagh-herlihy/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/donagh-herlihy/">Donagh Herlihy, EVP of Digital and CIO of Bloomin' Brands</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Donagh Herlihy, Executive Vice President of Digital and CIO of Bloomin' Brands, discusses World Class IT principle one, People, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:
* A review of Bloomin Brands and its entities across the United States
* His role and responsibilities as EVP of Digital
* How he manages the digital team, managing digital separately from IT
* The digital consumer journey and how he engages customers to find insights amongst customer groups
* How he feels about CIOs undertaking the responsibility of “Digital” within an enterprise
* How he has taken on additional responsibilities within the organization
* How he encourages his IT team to translate consumer technology advances to enterprise technology change
* Eye on the Trends: Improving consumer technology and the consumerization of IT

Donagh Herlihy’s Biography
Donagh Herlihy is the Executive Vice President of Digital and Chief Information Officer of Bloomin’ Brands, a $4.5 billion dollar casual dining restaurant company that includes Outback Steakhouse among others.
Donagh joined Bloomin’ Brands in September of last year from Avon Products, where he was CIO as well as the Senior Vice President of eCommerce.  Prior to Avon, Donagh worked as CIO and Vice President of Supply Chain Strategy and Planning at the Wm Wrigley Jr. Company.
Donagh received his Bachelor of Science degree in Industrial Engineering and a Master’s degree from the Dublin Institute of Technology and Trinity College in Dublin, Ireland.
 
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Metis Strategy clean
John Marcante, Chief Information Officer of the Vanguard Group https://www.metisstrategy.com/interview/john-marcante/ Mon, 02 Nov 2015 09:00:41 +0000 http://www.metisstrategy.com/stage/interview/john-marcante/ <p>In this interview, John Marcante, Chief Information Officer of the Vanguard Group, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>How he works with colleagues and customers to develop technology to serve clients and manage investments</li> <li>What traits he believes CIOs need in order to be successful given changing technology trends</li> <li>The rotational program within Vanguard to move employees between IT and other divisional roles</li> <li>IT’s role in championing digital within the organization</li> <li>The methods he has used to bring start-up methodologies within a much larger organization</li> <li>Talent management, and how he trains and recruits for needed new skills</li> <li>The advantage of having IT personnel within other parts of the organization</li> <li>The benefits of having IT’s own employees as customers of the organization</li> <li><strong>Eye on the Trends:</strong> Predictive Analytics, and Artificial Intelligence Engines </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/john-marcante/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/john-marcante/">John Marcante, Chief Information Officer of the Vanguard Group</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, John Marcante, Chief Information Officer of the Vanguard Group, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include: -
* How he works with colleagues and customers to develop technology to serve clients and manage investments
* What traits he believes CIOs need in order to be successful given changing technology trends
* The rotational program within Vanguard to move employees between IT and other divisional roles
* IT’s role in championing digital within the organization
* The methods he has used to bring start-up methodologies within a much larger organization
* Talent management, and how he trains and recruits for needed new skills
* The advantage of having IT personnel within other parts of the organization
* The benefits of having IT’s own employees as customers of the organization
* Eye on the Trends: Predictive Analytics, Artificial Intelligence Engines

John Marcante’s Biography
John is the Chief Information Officer of the Vanguard Group, an investment management company based in Malvern, Pennsylvania that manages approximately $3 trillion in assets.  As CIO, John oversees all aspects of Vanguard’s worldwide technology agenda to serve clients and manage investments.
John has been with Vanguard since 1993, and has held multiple roles, including Head of Global Technology Operations and Head of Institutional Systems in the IT division.
John earned a Bachelor of Science degree in business and computer science from Penn State University in 1986, and received an M.B.A from Saint Joseph’s University in 1993.
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Timothy Kasbe, Chief Operating Officer of Gloria Jeans https://www.metisstrategy.com/interview/timothy-kasbe/ Mon, 26 Oct 2015 09:00:47 +0000 http://www.metisstrategy.com/stage/interview/timothy-kasbe/ <p>In this interview, Timothy Kasbe, Chief Operating Officer of Gloria Jeans, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>A review of Gloria Jeans and his role as Chief Operating Officer</li> <li>Strategic priorities and his roadmap for the next several years</li> <li>His international career, and how he has adjusted to a role within Russia</li> <li>Retail within Russia and how he has found the technical capabilities of Gloria Jeans, and Russia, from a broader perspective</li> <li>Sources of innovation and how they have changed in the retail space across his career</li> <li>How his time as CIO has prepared him to be the COO</li> <li>Advice on how to follow this same path as a CIO at another company</li> <li>How he handles internal versus external security capabilities</li> <li><strong>Eye on the Trends:</strong> Human Technology Interfaces, Virtual Reality, the Internet of Things, Machine Learning, Cloud Computing, the Digitization of Enterprise, Customer Centricity, Security</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/timothy-kasbe/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/timothy-kasbe/">Timothy Kasbe, Chief Operating Officer of Gloria Jeans</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Timothy Kasbe, Chief Operating Officer of Gloria Jeans, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include: -
* A review of Gloria Jeans and his role as Chief Operating Officer
* Strategic priorities and his roadmap for the next several years
* His international career, and how he has adjusted to a role within Russia
* Retail within Russia and how he has found the technical capabilities of Gloria Jeans, and Russia, from a broader perspective
* Sources of innovation and how they have changed in the retail space across his career
* How his time as CIO has prepared him to be the COO
* Advice on how to follow this same path as a CIO at another company
* How he handles internal versus external security capabilities
* Eye on the Trends: Human Technology Interfaces, Virtual Reality, the Internet of Things, Machine Learning, Cloud Computing, the Digitization of Enterprise, Customer Centricity, Security

Timothy Kasbe’s Biography
Timothy Kasbe is the Chief Operating Officer of Gloria Jeans, a Russian apparel manufacturer that operates more than 600 stores in Russia and the Ukraine, and is one of the fastest growing retailers in the world.  As Chief Operating Officer, Timothy leads the supply chain, information technology, and strategy of the organization.
Prior to joining Gloria Jeans, Timothy held several CIO posts at other organizations including Intrexon, Sears Holdings Corporation, and Reliance Industries.
Timothy received his Bachelor of Technology degree from the Indian Institute of Engineering, his Bachelor of Theology degree from Moore Theological College in Australia, and his M.B.A from Duke University.
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Metis Strategy clean
Linda Clement-Holmes, CIO of Proctor & Gamble https://www.metisstrategy.com/interview/linda-clement-holmes/ Mon, 19 Oct 2015 09:00:28 +0000 http://www.metisstrategy.com/stage/interview/linda-clement-holmes/ <p>In this interview, Linda Clement-Holmes, CIO of Proctor & Gamble, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The preparation process to begin her role as Chief Information Officer of Proctor & Gamble</li> <li>Her diverse set of experiences within the company and how she thinks about her experiences for the future leaders of Proctor & Gamble</li> <li>Her former role as Chief Diversity Officer, and some of the paths that she has seen work well to ensure promote diversity within IT</li> <li>Some of her strategic plans that are current imperatives</li> <li>The increasing important of security and how she balances security with innovative activities within the organization</li> <li>Her involvement on multiple boards including Cincinnati Insurance Company and several non-profit boards</li> <li>How she spent her first 100 days as CIO</li> <li><strong>Eye on the Trends:</strong>The Internet of Things, Mobile Technology </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/linda-clement-holmes/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/linda-clement-holmes/">Linda Clement-Holmes, CIO of Proctor & Gamble</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Linda Clement-Holmes, CIO of Proctor & Gamble, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships with Metis Strategy. Some of the topics discussed include: -
* The preparation process to begin her role as Chief Information Officer of Proctor & Gamble
* Her diverse set of experiences within the company and how she thinks about her experiences for the future leaders of Proctor & Gamble
* Her former role as Chief Diversity Officer, and some of the paths that she has seen work well to ensure  promote diversity within IT
* Some of her strategic plans that are current imperatives
* The increasing important of security and how she balances security with innovative activities within the organization
* Her involvement on multiple boards including Cincinnati Insurance Company and several non-profit boards
* How she spent her first 100 days as CIO
* Eye on the Trends: The Internet of Things, Mobile Technology

Linda Clement-Holmes’ Biography
Linda Clement-Holmes is the Chief Information Officer of Proctor & Gamble, the $76 billion consumer packaged goods company.  Linda began her career with Proctor & Gamble 32 years ago, starting as a systems analyst, before undertaking roles including the first ever Chief Diversity Officer, Senior Vice President of Global Business Services, and Global Information & Decision Solutions Officer.
Beyond Proctor & Gamble, Linda is involved with multiple boards, including as a member of the Board of Directors of Cincinnati Financial Corp.
Linda received her Bachelor of Science Degree in Industrial Management and Computer Science from Purdue University.
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Metis Strategy clean
Dick Daniels, EVP and CIO of Kaiser Permanente https://www.metisstrategy.com/interview/dick-daniels/ Mon, 12 Oct 2015 09:00:10 +0000 http://www.metisstrategy.com/stage/interview/dick-daniels/ <p>In this interview, Dick Daniels, Executive Vice President and CIO of Kaiser Permanente, discusses World Class IT principle three, Project/Portfolio Management, principle four, IT & Business Partnerships, and principle five, External Partnerships with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His role as CIO of Kaiser Permanente and how he organized his work starting on an interim basis</li> <li>Some of the fine-tuning of the IT organization that he undertook upon rising to his CIO post</li> <li>How Agile vs. Waterfall methodologies are used to ensure that projects continue moving forward</li> <li>Whether he developed quick wins and areas of focus to prove success </li> <li>How his prior work experience within the financial service industry compares to the healthcare space from a pace of technology adoption point of view</li> <li>What methods he uses to engage his colleagues from internal and external partners of the IT department </li> <li>How he organizes his team to bring innovation into the organization</li> <li>What role external partners play in innovative activities and as sources of new ideas</li> <li><strong>Eye on the Trends:</strong> Mobile platforms, Video-conferencing with doctors, Digital membership cards</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/dick-daniels/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/dick-daniels/">Dick Daniels, EVP and CIO of Kaiser Permanente</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Dick Daniels, Executive Vice President and CIO of Kaiser Permanente, discusses World Class IT principle three, Project/Portfolio Management, principle four, IT & Business Partnerships, and principle five,
* His role as CIO of Kaiser Permanente and how he organized his work starting on an interim basis
* Some of the fine-tuning of the IT organization that he undertook upon rising to his CIO post
* How Agile vs. Waterfall methodologies are used to ensure that projects continue moving forward
* Whether he developed quick wins and areas of focus to prove success
* How his prior work experience within the financial service industry compares to the healthcare space from a pace of technology adoption point of view
* What methods he uses to engage his colleagues from internal and external partners of the IT department
* How he organizes his team to bring innovation into the organization
* What role external partners play in innovative activities and as sources of new ideas
* Eye on the Trends: Mobile platforms, Video-conferencing with doctors, Digital membership cards

Dick Daniels’ Biography
Dick Daniels is the Executive Vice President and Chief Information Officer of Kaiser Permanente, the largest managed care organization in the United States.  In that role, Dick is responsible for the ongoing leadership of Kaiser Permanente’s Information Technology vision, strategy, and execution.
Dick joined Kaiser Permanente in 2008, originally as the Information Technology Senior Vice President and business information officer of Health Plan and Hospital Operations.  He later rose to the role of Senior Vice President of Enterprise Shared Services, which includes End User Services, National Facilities Services, and National Pharmacy Operations, immediately prior to rising to the CIO post.
Prior to joining Kaiser Permanente, Dick worked in IT roles at multiple financial services organizations, including as a divisional CIO at Capital One, and as a Senior Vice President at JP Morgan Chase where he was responsible for investor service business applications.
Dick received his Bachelor of Applied Sciences degree in Business Administration and Management from Texas State University.
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Mark Dajani, Senior Vice President and Chief Information Officer of Mondelez International https://www.metisstrategy.com/interview/mark-dajani/ Mon, 05 Oct 2015 09:00:52 +0000 http://www.metisstrategy.com/stage/interview/mark-dajani/ <p>In this interview, Mark Dajani, Chief Information Officer at Mondelez International, discusses World Class IT principle one, People, principle two, Infrastructure, Principle four, and IT & Business Partnerships, and Principle five, External Partnerships with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Background on Mondelez International</li> <li>His role as Chief Information Officer and his area of purview</li> <li>The responsibility of processes in Mark’s CIO role and how he proactively added that role to his set of responsibilities</li> <li>How he organizes his team</li> <li>The external focus of IT and ways in which he has tuned his organization to be customer-centric</li> <li>His views on Chief Digital Officers and how digital responsibility should be leveraged within an organization</li> <li>The focus on innovation and how he ensures the innovation process at the organization</li> <li>Some thoughts about how organizations can change their infrastructure to realize higher benefits</li> <li>Ensuring a strong infrastructure floor to ensure that legacy technology doesn’t get in the way</li> <li>How he manages change management to prepare the organization for new areas</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mark-dajani/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mark-dajani/">Mark Dajani, Senior Vice President and Chief Information Officer of Mondelez International</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Mark Dajani, Chief Information Officer at Mondelez International, discusses World Class IT principle one, People, principle two, Infrastructure, Principle four, and IT & Business Partnerships, and Principle five,
* Background on Mondelez International
* His role as Chief Information and Process Officer and his area of purview
* The responsibility of processes in Mark’s CIO role and how he proactively added that role to his set of responsibilities
* How he organizes his team
* The external focus of IT and ways in which he has tuned his organization to be customer-centric
* His views on Chief Digital Officers and how digital responsibility should be leveraged within an organization
* The focus on innovation and how he ensures the innovation process at the organization
* Some thoughts about how organizations can change their infrastructure to realize higher benefits
* Ensuring a strong infrastructure floor to ensure that legacy technology doesn’t get in the way
* How he manages change management to prepare the organization for new areas

Mark Dajani’s Biography
Mark is the Senior Vice President and Chief Information and Process Officer of Mondelez International, a $34 billion company formed in 2012 from what used to be referred to as Kraft Foods. In his role as Chief information and Process Officer, Mark is responsible for the company’s business process excellence leadership, the enterprise shared services, as well as the organization’s information systems and technology.
Prior to his current role, Mark worked at Kraft Foods and Altria (also a former Kraft Food organization) where he held roles as Director of Application Development and Maintenance for Sales, and Director of Global Technology at Altria.
Mark received his Bachelor of Science in Electrical Engineering from the University of Texas at Austin, and an MBA from Averett University in Virginia.
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Metis Strategy clean
Mark Brewer, Chief Information Officer of Seagate Technology https://www.metisstrategy.com/interview/mark-brewer/ Mon, 28 Sep 2015 14:00:24 +0000 http://www.metisstrategy.com/stage/interview/mark-brewer/ <p>In this interview, Mark Brewer, Chief Information Officer of Seagate Technology, discusses World Class IT principle 1, People, principle 2, Infrastructure, and Principle 4, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <li>• His nearly two decade tenure as CIO and the changes he has seen</li> <li>• How he creates a culture of innovation</li> <li>• The changing role that IT plays in the business </li> <li>• Communication, transparency, and the multiple platforms he uses to communicate internally and externally</li> <li>• How he manages a broadly distributed workforce </li> <li><strong>Eye on the Trends:</strong> Balancing Innovation and security, Cloud Storage, and Increasing Digital Content</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mark-brewer/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mark-brewer/">Mark Brewer, Chief Information Officer of Seagate Technology</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Mark Brewer, Chief Information Officer of Seagate Technology, discusses World Class IT principle 1, People, principle 2, Infrastructure, and Principle 4, IT & Business Partnerships, with Metis Strategy.
* His nearly two decade tenure as CIO and the changes he has seen
* How he creates a culture of innovation
* The changing role that IT plays in the business
* Communication, transparency, and the multiple platforms he uses to communicate internally and externally
* How he manages a broadly distributed workforce
* Eye on the Trends: Balancing Innovation and Security, Cloud Storage, and Increasing Digital Content

Mark Brewer’s Biography
Mark Brewer is the Chief Information Officer of Seagate Technology, a global leader in data storage solutions. As CIO, Mark is responsible for all aspects of IT strategy and operations for the company, including business systems, manufacturing-execution systems and the corporate IT infrastructure.
Mark joined Seagate in 1992 from AT&T Network Systems. Prior to becoming CIO in 1997, he served as Senior Director of IT and VP of IT for Seagate’s Asia Operations. Mark currently serves on the Board of Trustees for both the Missions Resource Network and Oklahoma Christian University, as well as serving on the Board of Director for the Regional Food Bank of Oklahoma.
Mark completed his bachelor’s degree, master’s degree, and Ph.D. in electrical engineering at Oklahoma State University.
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Metis Strategy clean
Andi Karaboutis, Vice President of Technology and Business Solutions of Biogen https://www.metisstrategy.com/interview/andi-karaboutis-2/ Mon, 21 Sep 2015 09:00:22 +0000 http://www.metisstrategy.com/stage/interview/andi-karaboutis-2/ <p>In this interview, Andi Karaboutis, Vice President of Technology and Business Solutions of Biogen, discusses World Class IT principle one, People, principle four, and IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Her new role as the Vice President of Technology and Business Solutions at Biogen</li> <li>How she has gone from a CIO to a Beyond-CIO role in a new industry, and how others could follow</li> <li>The role of traditional education in her history, at Biogen, and within the industry</li> <li>Her innovation mandate and how she plans resources to develop innovative ideas</li> <li>Her recent appointment to the board of Advance Auto Parts, and how she became board-ready as an IT leader</li> <li>Her working relationship with Biogen’s new CIO (Matt Griffiths) and how he she works with the CIO</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/andi-karaboutis-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/andi-karaboutis-2/">Andi Karaboutis, Vice President of Technology and Business Solutions of Biogen</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Andi Karaboutis, Vice President of Technology and Business Solutions of Biogen, discusses World Class IT principle one, People, principle four, and IT & Business Partnerships, with Metis Strategy.
* Her new role as the Vice President of Technology and Business Solutions at Biogen
* How she has gone from a CIO to a Beyond-CIO role in a new industry, and how others could follow
* The role of traditional education in her history, at Biogen, and within the industry
* Her innovation mandate and how she plans resources to develop innovative ideas
* Her recent appointment to the board of Advance Auto Parts, and how she became board-ready as an IT leader
* Her working relationship with Biogen’s new CIO (Matt Griffiths) and how he she works with the CIO

Andi Karaboutis’ Biography
Andi Karaboutis is the Executive Vice President of Technology and Business Solutions at Biogen, a $10 billion global biotechnology company based in Cambridge, Massachusetts. In addition to overseeing information technology, she leads the digital health technology, and advanced analytics teams unlocking new insights from commercial, patient and clinical data in innovative applications, including informing the drug discovery process. She is also a member of the board of Advance Auto Parts.
Prior to her time at Biogen, Andi was Vice President and Chief Information Officer at Dell, where she was responsible for managing the enterprise-wide IT organization.  Prior to her tenure at Dell, Andi was the Executive Director of Global Purchasing and Supply Chain Information Officer at General Motors. Andi also spent about 15 years at Ford Motor Company after consulting with the company during her role as a Software Quality Assurance Coordinator at the Compuware Corporation.
A highly accomplished professional, Andi holds many publications across a variety of technology journals as well as a host of honors and awards including Top 100 Women in STEM, Top 10 Women in Technology and Top 75 CIOs, CIO Outlook in 2012 and more recently in 2014 was an MIT CIO Sloan Leadership Award Finalist.
Andi holds a Bachelor of Science in Computer Science and a Master of Science in Computer Control Systems from Wayne State University.
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Metis Strategy clean
David Guzman, Chief Information Officer of H.D. Smith https://www.metisstrategy.com/interview/david-guzman/ Mon, 14 Sep 2015 09:00:27 +0000 http://www.metisstrategy.com/stage/interview/david-guzman/ <p>In this interview, David Guzman, Chief Information Officer of H.D. Smith, discusses World Class IT principle 1, People, Principle 4, IT & Business Partnerships, and Principle 5, External Partnerships with Metis Strategy. Some of the topics discussed include:</p> <li>The business of HD Smith</li> <li>The role that IT plays in the business</li> <li>His strategy and the plans that he has for strategic imperatives and the future of IT</li> <li>How he thinks about organizing IT to realize the strategic vision for the organization</li> <li>The development of a portfolio of vendor partners, and best practices for managing vendors</li> <li>How the strategic role of the CIO has changed throughout his career at multiple organizations</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/david-guzman/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/david-guzman/">David Guzman, Chief Information Officer of H.D. Smith</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, David Guzman, Chief Information Officer of H.D. Smith, discusses World Class IT principle 1, People, Principle 4, IT & Business Partnerships, and Principle 5, External Partnerships with Metis Strategy.
* The business of HD Smith
* The role that IT plays in the business
* His strategy and the plans that he has for strategic imperatives and the future of IT
* How he thinks about organizing IT to realize the strategic vision for the organization
* The development of a portfolio of vendor partners, and best practices for managing vendors
* How the strategic role of the CIO has changed throughout his career at multiple organization

David Guzman’s Biography
David Guzman is the Chief Information Officer of H.D. Smith, a pharmaceutical products distribution and services business based in Springfield, Illinois.  As CIO David is responsible for developing and implementing IT initiatives to enhance the customer experience and advance H.D. Smith’s supply-chain and cost-management systems.
Prior to his time at H.D. Smith, David served at the C-Level of multiple major organizations including K-Mart, Office Depot, Owens & Minor, GSI Commerce, and Axciom.
David earned a Bachelor of Arts degree in Political Science from Yale University, and has received many awards for his technology acumen, including stints on Information Week’s 500 in 2001 and 2003, Business Week’s Websmart 50, and ComputerWorld’s Premier 100 IT Leaders
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David Bray, Chief Information Officer of the Federal Communications Commission https://www.metisstrategy.com/interview/david-bray/ Mon, 07 Sep 2015 09:00:13 +0000 http://www.metisstrategy.com/stage/interview/david-bray/ <p>In this interview, David Bray, Chief Information Officer of the Federal Communications Commission, discusses World Class IT principle 1, People, principle 2, Infrastructure, and Principle 4, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <li>His role as CIO within the FCC</li> <li>How he prioritized his work as he began at the organization</li> <li>How he has matched the skillsets needed at the FCC to the skills needed for future technology trends</li> <li>The drive towards cloud infrastructure and how he balances that desire with security concerns</li> <li>His prolific use of social media</li> <li>His quest for learning and how he has balanced it against his professional work</li> <li>His path to the public sector and public service</li> <li>The desire for increased collaboration between the public and private sector</li> <li><strong>Eye on the Trends:</strong> International relationships in Australia and Taiwan as a bridge from East to West, the Internet of Everything, Crowdsourcing</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/david-bray/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/david-bray/">David Bray, Chief Information Officer of the Federal Communications Commission</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, David Bray, Chief Information Officer of the Federal Communications Commission, discusses World Class IT principle 1, People, principle 2, Infrastructure, and Principle 4, IT & Business Partnerships, with Metis Strategy.
* His role as CIO within the FCC
* How he prioritized his work as he began at the organization
* How he has matched the skillsets needed at the FCC to the skills needed for future technology trends
* The drive towards cloud infrastructure and how he balances that desire with security concerns
* His prolific use of social media
* His quest for learning and how he has balanced it against his professional work
* His path to the public sector and public service
* The desire for increased collaboration between the public and private sector
* Eye on trends: International relationships in Australia and Taiwan as a bridge from East to West, the Internet of Everything,  Crowdsourcing

David Bray’s Biography
David Bray is the Chief Information Officer of the Federal Communications Commission, an agency of the US Government, and has held that role since August of 2013.  As CIO, David leads the modernization of the Commission’s technology endeavors.   His efforts in modernizing the more than 200 systems of the FCC were recognized with AFFIRM’s Cloud Computing Leadership award in 2015.
Prior to joining the FCC, David served in many other areas of the government, including stints at the CDC’s Bioterrorism Preparedness and Response Program, the Department of Energy, the Institute for Defense Analyses, the Science and Technology Policy Institute, the Office of the Director of National Intelligence, and the Information Sharing Environment.
David is also a prolific presence on social media, appearing at the top of multiple top social CIO lists, including on Forbes.com. He received an Eisenhower Fellowship to Taiwan and Australia, and has received multiple awards for his public service including the Roger W. Jones award for Executive leadership, the Arthur S. Fleming Award, and a National Intelligence Exceptional Achievement Award.
David earned a Bachelor of Science degree in Computer Science and Biology, a Master of Science in Public Health, and a PhD in Information Systems, each from Emory University.  He has also been a visiting associate at the University of Oxford, and was a Post-Doctoral Associate in 2008 at both MIT and Harvard.
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Metis Strategy clean
Meg Whitman, Chief Executive Officer of Hewlett Packard https://www.metisstrategy.com/interview/meg-whitman/ Mon, 31 Aug 2015 09:00:46 +0000 http://www.metisstrategy.com/stage/interview/meg-whitman/ <p>In this interview, Meg Whitman, Chief Executive Officer of Hewlett Packard, discusses World Class IT principle 1, People, principle 2, Infrastructure, and principle 5, External Partnerships, with Metis Strategy. Some of the topics discussed include: </p> <li>The progress made thus far in splitting HP into Hewlett Packard Enterprise and HP Inc.</li> <li>How the sequencing of the split was envisioned</li> <li>How she plans on splitting her time between the two new companies</li> <li>The synergies anticipated between the two new organizations</li> <li>How HP, as an acquirer of businesses, considers today’s large technology company valuations</li> <li>The process of identifying future partners and acquisition targets for HP</li> <li>The paucity of women in technology and her opinion on how this has progressed in Silicon Valley</li> <li>Her career path from traditional business into technology at eBay and HP</li> <li>What she’s taken from her political experience running for governor of California, and how that’s affected her professional career since then</li> <li><strong>Eye on the Trends:</strong> Enterprise technology change (versus to consumer technology change), Cloud, Hybrid Datacenter, automation and monitoring, the business model shift from capital expenses to operating expenses</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/meg-whitman/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/meg-whitman/">Meg Whitman, Chief Executive Officer of Hewlett Packard</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Meg Whitman, Chief Executive Officer of Hewlett Packard, discusses World Class IT principle 1, People, principle 2, Infrastructure, and principle 5, External Partnerships, with Metis Strategy.
* The progress made thus far in splitting HP into Hewlett Packard Enterprise and HP Inc.
* How the sequencing of the split was envisioned
* How she plans on splitting her time between the two new companies
* The synergies anticipated between the two new organizations
* How HP, as an acquirer of businesses, considers today’s large technology company valuations
* The process of identifying future partners and acquisition targets for HP
* The paucity of women in technology and her opinion on how this has progressed in Silicon Valley
* Her career path from traditional business into technology at eBay and HP
* What she’s taken from her political experience running for governor of California, and how that’s affected her professional career since then
* Eye on trends: Enterprise technology change (versus to consumer technology change), Cloud, Hybrid Datacenter, automation and monitoring, the business model shift from capital expenses to operating expenses

Meg Whitman’s Biography
Meg Whitman is the Chairman, President, and CEO of Hewlett Packard Company.  She will be the CEO of HP Enterprise and non-executive chairman of the board at HP Inc. following HP’s split into two separate companies on November 1st of this year.  Meg has been CEO at HP since September of 2011 and started as a member of the board there in January of 2011.
Prior to joining HP, Meg was the republican candidate for governor of California in 2010, a race which she eventually lost to Jerry Brown.
Before embarking on her political career, Meg Whitman was the President and CEO of eBay, where she began with the company in March of 1998.  During her time at the organization the company from 30 employees and 4 million dollars in revenue to over 15,000 employees and annual revenue near 8 billion dollars.  She has also held executive positions at Hasbro Inc, the Stride Rite Corporation, Walt-Disney, and Bain & Company.  Meg also currently serves on the board of directors of Proctor & Gamble
Meg earned her bachelor’s degree in Economics from Princeton in 1977, and received her MBA from Harvard Business School in 1979.
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Metis Strategy clean
Rob Webb, Chief Information Technology Officer of the Etihad Aviation Group https://www.metisstrategy.com/interview/rob-webb-2/ Mon, 24 Aug 2015 09:00:56 +0000 http://www.metisstrategy.com/stage/interview/rob-webb-2/ <p>In this interview, Rob Webb, Chief Information Technology Officer of the Etihad Aviation Group, discusses World Class IT principle 1, People, principle 4, IT and Business Partnerships, and principle 5, External Partnerships, with Metis Strategy. Some of the topics discussed include: </p> <li>Leveraging technology platforms across airlines to achieve economies of skill and scale</li> <li>The role of the Chief Information Technology Officer versus the CIO and CTO</li> <li>Implementing a cloud-first approach and mobility solutions</li> <li>Parallels between the hospitality space and the airline industry</li> <li>Investing in people to meet the demand rapid business growth places on IT</li> <li>Enabling safe growth by focusing on better prioritization and program management</li> <li>Using a strategic approach to external partnerships to realize economies of scale and human capital development</li> <li>How Gulf culture encourages investment in leading-edge technologies</li> <li>Eye on the Trends: Integrating data analytics from synthesized loyalty programs and location-based services to improve customer experience and targeted marketing.</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/rob-webb-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/rob-webb-2/">Rob Webb, Chief Information Technology Officer of the Etihad Aviation Group</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Rob Webb, Chief Information Technology Officer of the Etihad Aviation Group, discusses World Class IT principle 1, People, principle 4, IT and Business Partnerships, and principle 5, External Partnerships, with Metis Strategy.
* Leveraging technology platforms across airlines to achieve economies of skill and scale
* The role of the Chief Information Technology Officer versus the CIO and CTO
* Implementing a cloud-first approach and mobility solutions
* Parallels between the hospitality space and the airline industry
* Investing in people to meet the demand rapid business growth places on IT
* Enabling safe growth by focusing on better prioritization and program management
* Using a strategic approach to external partnerships to realize economies of scale and human capital development
* How Gulf culture encourages investment in leading-edge technologies
* Eye on the Trends: Integrating data analytics from synthesized loyalty programs and location-based services to improve customer experience and targeted marketing.

Rob Webb’s Biography
Rob is the Chief Information Technology Officer of the Etihad Aviation Group, comprising Etihad Airways, the national airline of the UAE, and equity partner airlines in Europe, Africa, and South Asia.
Prior to joining Etihad, Rob served as the Chief Executive Officer of the Technology Business Management Council, a nonprofit professional organization dedicated to advancing the discipline of managing the business of IT. He was also an advisor at Greylock Partners, a leading venture capital firm in Silicon Valley primarily investing in start-ups and growth-stage ventures.
Rob served as Chief Information Officer of Hilton Hotels Corporation from July 2009 through May 2012, and as Chief Technology Officer, Chief Information Officer and Corporate Vice President of Equifax Inc. between 2004 and 2009. Prior to his time at Equifax, Rob was an IT executive at General Electric, where he served as CIO for several divisions including Commercial Finance, Consumer Finance Japan, and GE Energy Services.
Rob holds a BA in Political Science and Economics from the University of Western Ontario, and received an MBA with an emphasis on International Business from ESCP Europe.
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Metis Strategy clean
Marina Levinson, Partner at Benhamou Global Ventures https://www.metisstrategy.com/interview/marina-levinson/ Mon, 17 Aug 2015 09:00:08 +0000 http://www.metisstrategy.com/stage/interview/marina-levinson/ <p>In this interview, Marina Levinson, Partner at Benhamou Global Ventures, discusses World Class IT principle 1, People, principle 2, Infrastructure, and principle 5, External Partnerships, with Metis Strategy. Some of the topics discussed include: </p> <li>Her career path from CIO to Venture Capital</li> <li>Advice on utilizing the VC community and building relationships within Silicon Valley</li> <li>Her recent board positions and how she turned her CIO position into board level participation</li> <li>Advice on how to become more board-ready as a CIO</li> <li>Eye on the Trends: Cloud, Virtualization, Security, Big Data and Mobile Analytics</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/marina-levinson/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/marina-levinson/">Marina Levinson, Partner at Benhamou Global Ventures</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Marina Levinson, Partner at Benhamou Global Ventures, discusses World Class IT principle 1, People, principle 2, Infrastructure, and principle 5, External Partnerships, with Metis Strategy. Some of the topics discussed include:
* Her career path from CIO to Venture Capital
* Advice on utilizing the VC community and building relationships within Silicon Valley
* Her recent board positions and how she turned her CIO position into board level participation
* Advice on how to become more board-ready as a CIO
* Eye on the Trends: Cloud, Virtualization, Security, Big Data and Mobile Analytics

Marina Levinson’s Biography
Marina is a partner at Benhamou Global Ventures, an early-stage venture capital firm based in Silicon Valley.  She is also the founder and CEO of CIO Advisory Group, LLC which provides technology advice to CEOs, private equity firms, and startups.  In addition to that work, Marina also serves on boards for several companies including Ellie Mae (a mortgage software provider).  She also chairs CIO advisory boards at Aruba Networks (HP’s networking arm) and SnapLogic (a cloud services provider).
Before her current positions, Marina served as SVP and CIO of NetApp, where she was responsible for the global IT functions of the organization.  Prior to that, she served as the CIO of Palm, Inc., the maker of the Palm Pilot, which was later sold to HP.
Marina is a highly awarded executive, who received the CIO 100 Award in 2001, 2004, and 2009-2011, as well as a Computerworld Premier 100 award in 2004.  Marina received her Bachelor of Science degree in computer science from the St. Petersburg Institute of Precision Mechanics and Optics in Russia in 1979.
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Metis Strategy clean 31:26
Steve Betts, SVP and CIO of Health Care Service Corporation https://www.metisstrategy.com/interview/steve-betts/ Mon, 10 Aug 2015 09:00:33 +0000 http://www.metisstrategy.com/stage/interview/steve-betts/ <p>In this interview, Steve Betts, SVP and CIO of Health Care Service Corporation, discusses World Class IT principle 1, People, and principle 3, Project and Portfolio Management, with Metis Strategy. Some of the topics discussed include: </p> <ul> <li>Healthcare Service Corporation and his role within the organization</li> <li>How he transitioned to a new industry and how that affected his initial plans on joining the organization</li> <li>How he organized his time to understand his new team and organization</li> <li>The strategy that came out of his initial time at the organization</li> <li>Some of the ways in which he has gauged success</li> <li>How he has contemplated change within the organization amongst its people</li> <li>Lessons as to how he has harnessed the power of Big Data</li> <li>Developing more member-centric capabilities</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/steve-betts/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/steve-betts/">Steve Betts, SVP and CIO of Health Care Service Corporation</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Steve Betts, SVP and CIO of Health Care Service Corporation, discusses World Class IT principle 1, People, and principle 3, Project and Portfolio Management, with Metis Strategy. Some of the topics discussed include: -
* Healthcare Service Corporation and his role within the organization
* How he transitioned to a new industry and how that affected his initial plans on joining the organization
* How he organized his time to understand his new team and organization
* The strategy that came out of his initial time at the organization
* Some of the ways in which he has gauged success
* How he has contemplated change within the organization amongst its people
* Lessons as to how he has harnessed the power of Big Data
* Developing more member-centric capabilities

 
Steve Betts’s Biography
Steve is the Senior Vice President and CIO of Health Care Service Corporation, an independent licensee of the Blue Cross Blue Shield Association and the largest customer-owned health insurance company in the United States. Prior to joining Health Care Service Corporation, Steve served as the Global Chief Information Officer of Aon Corporation.  An organization he joined in 2003. Steve serves as a board member of ACORD Corporation, the British American Business Council of Chicago, and Lumity (a non-profit IT resource center).  Steve has also previously been awarded a CIO 100 Award from CIO magazine while at Aon Corporation. Steve graduated from the University of Manchester in the United Kingdom with a Bachelor of Science Degree in Mathematics and Management Science.
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Metis Strategy clean 35:12
Mark Sunday, CIO of Oracle https://www.metisstrategy.com/interview/mark-sunday/ Mon, 03 Aug 2015 09:00:04 +0000 http://www.metisstrategy.com/stage/interview/mark-sunday/ <p>In this interview, Mark Sunday, CIO of Oracle, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His role and the areas under his purview within Oracle</li> <li>The culture of being within a major technology company within the IT department </li> <li>The way in which he tests and integrates new solutions to give feedback to other parts of the organization</li> <li>As CIO how he acts as an initial customer to his organization, and how he can lend an empathetic ear to other customers of Oracle</li> <li>Strategic priorities for the future</li> <li>His service on the boards of a variety of other organizations</li> <li>The digital transformation and how the role of CIO should play a strategic role in this area</li> <li>Pushing the innovation agenda and how he has balanced security against innovative activities</li> <li><strong>Eye on the Trends:</strong> Crowdsourcing, Crowdfunding, the Internet of Things, and Big Data</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mark-sunday/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mark-sunday/">Mark Sunday, CIO of Oracle</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Mark Sunday, CIO of Oracle, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include: -
* His role and the areas under his purview within Oracle
* The culture within the IT department of a major technology company
* The way in which he tests and integrates new solutions to give feedback to other parts of the organization
* As CIO how he acts as an initial customer to his organization, and how he can lend an empathetic ear to other customers of Oracle
* Strategic priorities for the future
* His service on the boards of a variety of other organizations
* The digital transformation and how the role of CIO should play a strategic role in this area
* Pushing the innovation agenda and how he has balanced security against innovative activities
* Eye on the Trends: Crowdsourcing, Crowdfunding,  the Internet of Things, and Big Data

Mark Sunday’s Biography
Mark Sunday is the Senior Vice President and CIO of Oracle.  In that role, Mark has responsibility over the technology infrastructure of the global organization, as well as the operational infrastructure for Oracle’s on-demand product offerings.
Prior to joining Oracle, Mark served as the CIO of Siebel Systems, a customer relationship management software tool, which was acquired by Oracle in 2005.  Mark has also held roles at a variety of other technology organizations including Motorola, ST Microelectronics, and Texas Instruments.
Outside of Oracle, Mark has served on several advisory boards, including Altiris (now owned by Symantec), and is also a trustee of the Utah Technology Council and Economic Development Corporation of Utah.
Mark received his BSE from the University of Michigan and an MBA from Southern Methodist University
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Metis Strategy clean
Abe Lietz, CIO of Jenny Craig and Curves International https://www.metisstrategy.com/interview/abe-lietz/ Mon, 27 Jul 2015 09:00:19 +0000 http://www.metisstrategy.com/stage/interview/abe-lietz/ <p>In this interview, Abe Lietz, CIO of Jenny Craig and Curves International, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The synergies between Jenny Craig and Curves and the effects of their merger</li> <li>The role of IT at Jenny Craig and Curves encouraging collaboration between businesses</li> <li>His responsibilities as CIO and VP of Service Operations</li> <li>The unique technological demands of Jenny Craig and Curves’s core demographic</li> <li>The implementation of e-business and mobile technology</li> <li>The role of a CIO in a consumer facing context</li> <li><strong>Eye on the Trends:</strong> Data analytics to improve the experience and weight loss success, cloud based infrastructure, and bio-metric tracking</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/abe-lietz/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/abe-lietz/">Abe Lietz, CIO of Jenny Craig and Curves International</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Abe Lietz, CIO of Jenny Craig and Curves International, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include: -
* The synergies between Jenny Craig and Curves and the effects of their merger
* The role of IT at Jenny Craig and Curves encouraging collaboration between businesses
* His responsibilities as CIO and VP of Service Operations
* The unique technological demands of Jenny Craig and Curves’s core demographic
* The implementation of e-business and mobile technology
* The role of a CIO in a consumer facing context
* Eye on the Trends: Data analytics to improve the experience and weight loss success, cloud based infrastructure, and bio-metric tracking

Abe Lietz’s Biography
Abe Lietz is the CIO and Vice President of Service Operations at Jenny Craig and Curves International.  Among other accomplishments, Abe has streamlined the customer service experience and spearheaded the Jenny Craig and Curves digital experience.
Prior to joining Jenny Craig and Curves, Abe served as Chief Architect at Life Technologies, a provider of biotechnology services and products, best known for their offerings related to genome sequencing.  There, he was responsible for deciding and implementing the company’s IT strategy as well as managing a portfolio of software and hardware used by Life Technologies customers.
Abe earned his Bachelor’s degree in Business Administration and Management of Information Systems at Washington State University
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Metis Strategy clean
Jim Dubois, CIO of Microsoft https://www.metisstrategy.com/interview/jim-dubois/ Mon, 20 Jul 2015 09:00:03 +0000 http://www.metisstrategy.com/stage/interview/jim-dubois/ <p>In this interview, Jim Dubois, CIO of Microsoft, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His role and how he prepared for his role as an interim CIO</li> <li>How he drove progress during his initial time as CIO</li> <li>How he ensured that IT was on the same page with business units from a strategic standpoint</li> <li>The changes that are reflected in the way IT now does its work</li> <li>As CIO he acts as an initial customer to his organization, and how he can lend an empathetic ear to other customers of Microsoft</li> <li>Some of the ways that the IT organization is able to work across multiple levels of the organization</li> <li>The strategic roadmap for the future at Microsoft (including the ongoing integration with Nokia, as well as the move to a subscription basis for major Microsoft products)</li> <li>Advice on how to move from an interim CIO to a full time fit for the position</li> <li>Balancing innovation and security with his background as Chief Information Security Officer for Microsoft</li> <li><strong>Eye on the Trends:</strong> Big Data, Machine learning, BYOD capabilities, Digitization</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jim-dubois/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jim-dubois/">Jim Dubois, CIO of Microsoft</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Jim Dubois, CIO of Microsoft, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include: -
* The synergies between Jenny Craig and Curves and the effects of their merger
* His role and how he prepared for his role as an interim CIO
* How he drove progress during his initial time as CIO
* How he ensured that IT was on the same page with business units from a strategic standpoint
* The changes that are reflected in the way IT now does its work
* As CIO he acts as an initial customer to his organization, and how he can lend an empathetic ear to other customers of Microsoft
* Some of the ways that the IT organization is able to work across multiple levels of the organization
* The strategic roadmap for the future at Microsoft (including the ongoing integration with Nokia, as well as the move to a subscription basis for major Microsoft products)
* Advice on how to move from an interim CIO to a full time fit for the position
* Balancing innovation and security with his background as Chief Information Security Officer for Microsoft
* Eye on the Trends: Big Data, Machine learning, BYOD capabilities, Digitization

Jim Dubois’ Biography
Jim is the Corporate Vice President and CIO of Microsoft.  In that role, he is responsible for the company’s global security, infrastructure, IT messaging, and business applications.  Jim was appointed interim CIO in May 2013, and was appointed to the post full time in January of 2014.
Jim has been with Microsoft since 1993, where he started work in various positions, including international stints in London and Tokyo.  His previous positions within Microsoft have included posts as Director of IT Client Services, General Manager of the Service Management Division, Chief Information Security Officer, and Vice President of Microsoft Products and Services (the post he held prior to becoming CIO).
Before joining Microsoft, Jim worked in various positions within Accenture, where he focused on financial aid distribution systems.
Jim received his Bachelor of Science degree in computer science and business from the University of Washington.
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Metis Strategy clean
Marc Lore, CEO and Founder of Jet https://www.metisstrategy.com/interview/marc-lore/ Mon, 13 Jul 2015 09:00:51 +0000 http://www.metisstrategy.com/stage/interview/marc-lore/ <p>In this interview, Marc Lore, CEO and Founder of Jet, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships , with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Overcoming the inefficiencies of the existing market and what market opportunities exist for Jet</li> <li>How he defines the areas of focus for Jet.com</li> <li>Some of the things he has learned from Beta testing the website</li> <li>His sources of profitability by being in a subscription model with a membership fee</li> <li>His time at Quidsi and how his experiences have colored his perspective while launching another retail space venture</li> <li>The advantages of his experience in the financial world as it applies to his current work</li> <li>How he has planned his leadership team to balance strengths and weaknesses</li> <li>How he plans the strategic direction of the new organization</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/marc-lore/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/marc-lore/">Marc Lore, CEO and Founder of Jet</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Marc Lore, CEO and Founder of Jet, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships , with Metis Strategy. Some of the topics discussed include: -
* Overcoming the inefficiencies of the existing market and what market opportunities exist for Jet
* How he defines the areas of focus for Jet.com
* Some of the things he has learned from Beta testing the websit
* His sources of profitability by being in a subscription model with a membership fe
* His time at Quidsi and how his experiences have colored his perspective while launching another retail space ventur
* The advantages of his experience in the financial world as it applies to his current wor
* How he has planned his leadership team to balance strengths and weaknesse
* How he plans the strategic direction of the new organization

Marc Lore’s Biography
Marc Lore is the Founder and CEO of Jet, the online marketplace that will take advantage of the economics of online shopping to create a new business model promising the lowest prices on the Internet. The company officially launches the day we are broadcasting, July 13, 2015. The company has raised over $220 million in funding.
Prior to Jet, Marc was the Co-founder and CEO of Quidsi, the parent company of e-commerce websites Diapers.com, Soap.com, Wag.com and more. The company was founded in 2005 and sold to Amazon in 2011 for $550 million. Marc was also the Co-founder and CEO of The Pit, Inc., an internet market-making collectible company constructed as an alternative to eBay, which was sold to the Topps Company in 2001.
Marc has received a wide array of industry accolades, including E&Y Entrepreneur of the Year regional winner and Fortune’s “smartest people in technology;” The Sunday Times Magazine of London named him one of Britain’s “new high-tech entrepreneurs and whiz kids.” Prior to being a serial entrepreneur, Marc held various investment banking positions, including Executive Vice President of Sanwa International Bank in London, where he was head of the bank’s Risk Management Division and Vice President of Emerging Markets Risk Management at Credit Suisse First Boston.
Marc received his BA in Business Management and Economics from Bucknell University.
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Metis Strategy clean
Peretz Lavie, President of the Technion - Israel Institute of Technology https://www.metisstrategy.com/interview/peretz-lavie/ Mon, 06 Jul 2015 09:00:37 +0000 http://www.metisstrategy.com/stage/interview/peretz-lavie/ <p>In this interview, Peretz Lavie, President of the Technion - Israel Institute of Technology, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The Technion’s mission and its role in driving entrepreneurship and engineering success in Israel</li> <li>The innate entrepreneurial nature of Israelis as an immigrant nation and their unique geo-political context</li> <li>What degree entrepreneurship can be taught to students, and what innate traits future entrepreneurs bring with them to the Technion</li> <li>How alumni contribute in the classroom and providing business opportunities to Technion students</li> <li>The Technion’s successful partnership with Cornell University to establish the Jacobs Technion-Cornell Institute in New York City and the contribution of JTCI to the city</li> <li>Faculty’s involvement in the companies that Technion’s students develop, and how the Technion financially encourages faculty’s start-ups</li> <li>Lavie’s own research on sleep and an individual’s peak creativity and alertness <li><strong>Eye on the Trends:</strong> Nanotechnology’s role in monitoring health and automatic translations capacity to globalize education</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/peretz-lavie/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/peretz-lavie/">Peretz Lavie, President of the Technion - Israel Institute of Technology</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Peretz Lavie, President of the Technion - Israel Institute of Technology, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:
* The Technion’s mission and its role in driving entrepreneurship and engineering success in Israel
* The innate entrepreneurial nature of Israelis as an immigrant nation and their unique geo-political context
* What degree entrepreneurship can be taught to students, and what innate traits future entrepreneurs bring with them to the Technion
* How alumni contribute in the classroom and providing business opportunities to Technion students
* The Technion’s successful partnership with Cornell University to establish the Jacobs Technion-Cornell Institute in New York City and the contribution of JTCI to the city
* Faculty’s involvement in the companies that Technion’s students develop, and how the Technion financially encourages faculty’s start-ups
* Lavie’s own research on sleep and an individual’s peak creativity and alertness
* Eye on trends: Nanotechnology’s role in monitoring health and automatic translations capacity to globalize education

Peretz Lavie’s Biography
Peretz Lavie is the President of the Technion – Israel Institute of Technology, the oldest university in Israel specializing in the sciences, engineering and medicine.  Throughout his six year tenure as president, Lavie has overseen the Technion’s 18 faculties, and lead international initiatives like the Jacobs Technion-Cornell Institute in New York and the institute for technology at Shantou University.
President Lavie has researched, taught, and worked as an administrator at the Technion since he returned to Israel from the United States in 1975 to found the Technion’s sleep laboratory.  He later opened a similar center affiliated with Harvard University, authored several books including The Enchanted World of Sleep and Restless Nights: Understanding Snoring and Sleep Apnea and served as President of the Israeli Society of Sleep Research.  He also has advocated for policy reforms in education, transportation safety, broadcasting and the military where those fields relate to sleep.
Peretz Lavie received his bachelor’s degree in Psychology and Statistics from Tel Aviv University, earned his PhD in Physiological Psychology at the University of Florida, and pursued post-doctoral research at the University of California at San Diego.
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Metis Strategy clean
Bob Fecteau, CIO of SAIC https://www.metisstrategy.com/interview/bob-fecteau-2/ Mon, 29 Jun 2015 09:00:10 +0000 http://www.metisstrategy.com/stage/interview/bob-fecteau-2/ <p>In this interview, Bob Fecteau, CIO of SAIC, discusses World Class IT principle one, People, principle four, IT & Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>What SAIC does and what IT’s role is in the organization</li> <li>How he can act as an empathetic advisor to his customer organizations as a client of the products themselves</li> <li>The methods involved in how he empowers the workforce to improve efficiency</li> <li>The way in which he organizes himself with all the change that has occurred recently, as a new hire at an organization now undergoing a split</li> <li>How he thinks about balancing the risk of fast-moving innovation with the potential for finding new opportunities with innovative ideas</li> <li><strong>Eye on the Trends:</strong> SaaS, and the security of cloud platforms, the Internet of Things</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/bob-fecteau-2/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/bob-fecteau-2/">Bob Fecteau, CIO of SAIC</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Bob Fecteau, CIO of SAIC, discusses World Class IT principle one, People, principle four, IT & Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include: -
* What SAIC does and what IT’s role is in the organization
* How he can act as an empathetic advisor to his customer organizations as a client of the products themselves
* The methods involved in how he empowers the workforce to improve efficiency
* The way in which he organizes himself with all the change that has occurred recently, as a new hire at an organization now undergoing a split
* How he thinks about balancing the risk of fast-moving innovation with the potential for finding new opportunities with innovative ideas
* Eye on the Trends: SaaS, and the security of cloud platforms, the Internet of Things

Bob Fecteau’s Biography
Bob is the Chief Information Officer for SAIC, a $4.4 billion technology integrator that provides full life-cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. In his role, Bob is responsible for guiding technology investments and delivering operational services in direct support of the business. Prior to joining SAIC, Bob served as the CIO of BAE Systems’ Intelligence and Security sector and as CIO of the United States Army Intelligence and Security Command (INSCOM). As an Army officer he served a variety of roles with the intelligence branch and has earned many awards, including the Department of Defense’s Chief Information Officer Award for Outstanding Achievement in Information Management and the National Intelligence Meritorious Citation for support to the Army’s and National Intelligence Community’s Y2K mission.
Bob also serves the technical community as an executive board member of CIO Magazine’s CIO Executive Council. He also works as a mentor within the Pathways Program and teaches enterprise architecture and IT leadership at Carnegie Mellon University’s Executive Education Program.
Bob received a Bachelor of Science degree from Corpus Christi State University and completed Syracuse University’s masters of information studies in Washington, D.C. He also received a Chief Information Officer certificate from the National Defense University.
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Metis Strategy clean
Andre Mendes, Interim CEO of the Broadcast Board of Governors https://www.metisstrategy.com/interview/andre-mendes/ Mon, 22 Jun 2015 09:00:03 +0000 http://www.metisstrategy.com/stage/interview/andre-mendes/ <p>In this interview, Andre Mendes, Interim CEO of the Broadcast Board of Governors, discusses World Class IT principle one, People, and principle two, Infrastructure, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>The missions and goals of the Broadcasting Board of Governors</li> <li>How BBG is able to get its information across in regimes where a free press is unavailable</li> <li>How he measures success, and what kind of metrics he uses to determine whether progress is being made</li> <li>How he leverages social media and “multi-directional” communication, and what roles those methods play in reaching the audience today</li> <li>How he works with other agencies within the government and how they are able to coordinate their message</li> <li>How his career path has led him to chief executive role, and how his previous CIO roles have prepared him for his current position</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/andre-mendes/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/andre-mendes/">Andre Mendes, Interim CEO of the Broadcast Board of Governors</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Andre Mendes, Interim CEO of the Broadcast Board of Governors, discusses World Class IT principle one, People, and principle two, Infrastructure, with Metis Strategy. Some of the topics discussed include: -
* The missions and goals of the Broadcasting Board of Governors
* How BBG is able to get its information across in regimes where a free press is unavailable
* How he measures success, and what kind of metrics he uses to determine whether progress is being made
* How he leverages social media and “multi-directional” communication, and what roles those methods play in reaching the audience today
* How he works with other agencies within the government and how they are able to coordinate their message
* How his career path has led him to chief executive role, and how his previous CIO roles have prepared him for his current position

Andre Mendes’ Biography
Andre is the interim CEO of the Broadcasting Board of Governors, a government agency whose goal is to deliver news and information to audiences overseas.  As interim CEO, Andre oversees all aspects of U.S. international media, and provides management of BBG’s technical, professional, and administrative operations.
Prior to assuming the interim CEO role, Andre served as the director of global operations, managing and supervising the IBB Chief of staff, as well as the Office of Technology, Services, and Innovation.  He also served as the program administrator for grants made to BBG-sponsored grantees.
Prior to joining BBG, Andre served as senior vice president of strategic planning and CIO of Special Olympics International, where he managed the organizations technology infrastructure and helped develop a four year Special Olympics strategic plan.  Previously, Andre also served as Chief Technology Integration Officer for PBS (the Public Broadcasting Service).
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Gopichand Katragadda, CTO of Tata Group https://www.metisstrategy.com/interview/gopichand-katragadda/ Mon, 15 Jun 2015 09:00:21 +0000 http://www.metisstrategy.com/stage/interview/gopichand-katragadda/ <p>In this interview, Gopichand Katragadda, CTO of Tata Group, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His role as the within Tata, and his mandate as the first CTO of the organization</li> <li>The ways in which he has pursued the goal of shifting the organization to become one of the 10 most technologically innovative companies in the world</li> <li>The structure he has set between members of his team at the group level and on a company-by-company level</li> <li>Areas of innovation that he has pursued</li> <li>The extent to which he has focused on the Indian market compared to the global market</li> <li>His role at General Electric India’s technology center, and how he has leveraged talent processes in India across the global reach of the company</li> <li>The rise of Indian education and his diverse set of hobbies including film, writing, and music development</li> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/gopichand-katragadda/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/gopichand-katragadda/">Gopichand Katragadda, CTO of Tata Group</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Gopichand Katragadda, CTO of Tata Group, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include: - His role as the within Tata,
* His role as the within Tata, and his mandate as the first CTO of the organization
* The ways in which he has pursued the goal of shifting the organization to become one of the 10 most technologically innovative companies in the world
* The structure he has set between members of his team at the group level and on a company-by-company level
* Areas of innovation that he has pursued
* The extent to which he has focused on the Indian market compared to the global market
* His role at General Electric India’s technology center, and how he has leveraged talent processes in India across the global reach of the company
* The rise of Indian education and his diverse set of hobbies including film, writing, and music development

Gopichand Katragadda’s Biography
Dr. Gopichand Katragadda is currently the Chief Technology Officer of Tata Group, a large multinational company, headquartered in Mumbai, India.  Tata Group grosses more than one hundred billion dollars in revenue annually.  As Tata Group’s first Chief Technology Officer, Gopichand is responsible for technology at the group level, managing research & development operations, and creating cross-company synergies from a technology and innovation standpoint.
Prioir to joining Tata Group, Gopichand served as the Managing Director of the General Electric Technology Center in India, where he led a technology team of more than 5,000 engineers and scientists.  He also previously served as Vice President of research and development of Karta Technologies and was an adjunct professor at the University of Texas.
Gopichand received his masters and doctorate degrees in electrical engineering from Iowa State, and he was selected as a Fellow of the Institute of Engineering and Technology in 2014.
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Martha Poulter, CIO of Starwood Hotels & Resorts Worldwide https://www.metisstrategy.com/interview/martha-poulter/ Mon, 08 Jun 2015 09:00:04 +0000 http://www.metisstrategy.com/stage/interview/martha-poulter/ <p>In this interview, Martha Poulter, Executive Vice President and CIO of Starwood Hotels & Resorts Worldwide, discusses World Class IT principle one, People, principle four, IT & Business Partnerships, and principle five, External Partnerships with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Her role and vision for the IT organization at Starwood</li> <li>The way in which the IT team gets involved in the customer experience</li> <li>How her experiences as a customer of Starwood colors her experience to developing internal plans</li> <li>How she divided her time during her first 100 days as she came on-board at Starwood</li> <li>Some of the early plans Martha had for the organization and how she sees those plans moving forward into the future</li> <li>IT’s role from an innovation perspective and how they organize around those activities</li> <li>How her tenure at GE Capital helped her transition to Starwood </li> <li><strong>Eye on the Trends:</strong> Data as an asset, computing miniaturization - mobile, wearables, etc, and the Internet of Things</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/martha-poulter/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/martha-poulter/">Martha Poulter, CIO of Starwood Hotels & Resorts Worldwide</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Martha Poulter, Executive Vice President and CIO of Starwood Hotels & Resorts Worldwide, discusses World Class IT principle one, People, principle four, IT & Business Partnerships, and principle five,
* Her role and vision for the IT organization at Starwood
* The way in which the IT team gets involved in the customer experience
* How her experiences as a customer of Starwood colors her experience to developing internal plans
* How she divided her time during the first 100 days of coming on-board at Starwood
* Some of the early plans Martha had for the organization and how she sees those plans moving forward into the future
* IT’s role from an innovation perspective and how they organize around those activities
* How her tenure at GE Capital helped her transition to Starwood
* Eye on the Trends: Data as an asset, computing miniaturization (mobile, wearables, etc.), and the Internet of Things

Martha Poulter’s Biography
Martha is currently Executive Vice President & Chief Information Officer of Starwood Hotels & Resorts Worldwide Inc., a position she began in June of 2014. Prior to joining Starwood, Martha spent eighteen years at GE Capital in a range of information technology and e-Business leadership roles. Most recently she served as Vice President, GE and CIO, GE Capital from August 2010 to June 2014 where she was responsible for further integrating the best of GE Capital’s IT applications, infrastructure and resources across all consumer and commercial platforms. From 2008 to 2010 Martha served as CIO for GE Capital, Americas where she was responsible for driving global digitization strategy, organization and delivery of customer value through technology, and from 2007 to 2008 she served as CIO for GE Capital, Capital Solutions. From 1995 to 2007, Martha held various positions for GE, Corporate Financial Services. Prior to joining GE Capital, Martha held various positions with Southern New England Telephone, a telecommunications company.
Martha completed her MBA from the University of New Haven and received her Bachelor’s degree in Computer Science and Engineering from the University of Connecticut.
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Serge Leduc, CIO of Canadian National https://www.metisstrategy.com/interview/serge-leduc/ Mon, 01 Jun 2015 09:00:05 +0000 http://www.metisstrategy.com/stage/interview/serge-leduc/ <p>In this interview, Serge Leduc, CIO of Canadian National, discusses World Class IT principle one, People, and principle two, Infrastructure with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His role at Canadian National and his technology plans</li> <li>How he thinks about data integration with the large network he has built amongst customers and vendors</li> <li>How his organization has thought about the Internet of Things and how to bring that trend to life</li> <li>How he rose to the role of CIO in a new industry</li> <li>His past experience at consulting firms and British American Tobacco and methods he has transferred from those roles</li> <li>How he has attracted and retained talent at Canadian National to stay up-to-date on technology</li> <li><strong>Eye on the Trends:</strong> Predictive Analytics and the Internet of Things</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/serge-leduc/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/serge-leduc/">Serge Leduc, CIO of Canadian National</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Serge Leduc, CIO of Canadian National, discusses World Class IT principle one, People, and principle two, Infrastructure with Metis Strategy. Some of the topics discussed include: -
* His role at Canadian National and his technology plans
* How he thinks about data integration with the large network he has built amongst customers and vendors
* How his organization has thought about the Internet of Things and how to bring that trend to life
* How he rose to the role of CIO in a new industry
* His past experience at consulting firms and British American Tobacco and methods he has transferred from those roles
* How he has attracted and retained talent at Canadian National to stay up-to-date on technology
* Eye on the Trends: Predictive Analytics and the Internet of Things

Serge Leduc’s Biography
Serge is currently the Chief Information Officer of Canadian National Railway.  Serge has gone through a transformation at CN, taking the company from a federated structure, to a more homogeneous one around business engagement, applications management and delivery; infrastructure and telecommunications; and planning and strategy
Prior to joining Canadian National, Serge held various senior positions for Canadian and UK-based organizations, including Alliance Forest Products and British American Tobacco.  At British American Tobacco, his responsibilities included implementing SAP and global supply chain management solutions in various countries around the world, and also ran a major enterprise infrastructure program.
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Celso Guiotoko, Alliance Global VP, Corporate VP, and CIO of Renault-Nissan https://www.metisstrategy.com/interview/celso-guiotoko/ Mon, 25 May 2015 09:00:05 +0000 http://www.metisstrategy.com/stage/interview/celso-guiotoko/ <p>In this interview, Celso Guiotoko, Alliance Global VP, Corporate Vice President, and CIO of Renault-Nissan, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His areas of responsibility at Renault/Nissan</li> <li>Leadership characteristics underneath Celso (decentralized v. centralized) for Nissan and Renault respectively</li> <li>Best and Vitesse programs at Renault Nissan</li> <li>Technology changing the way in which consumers are likely to experience driving in their car</li> <li>The future of autonomous automobiles</li> <li>How IT and the engineering/research areas work together</li> <li><strong>Eye on the Trends:</strong> 3D modeling, and the internet of things in the manufacturing/production line</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/celso-guiotoko/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/celso-guiotoko/">Celso Guiotoko, Alliance Global VP, Corporate VP, and CIO of Renault-Nissan</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Celso Guiotoko, Alliance Global VP, Corporate Vice President, and CIO of Renault-Nissan, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy.
* His areas of responsibility at Renault/Nissan
* Leadership characteristics underneath Celso (decentralized v. centralized) for Nissan and Renault respectively
* Best and Vitesse programs at Renault Nissan
* Technology changing the way in which consumers are likely to experience driving in their car
* The future of autonomous automobiles
* How IT and the engineering/research areas work together
* Eye on the Trends: 3D modeling, and the internet of things in the manufacturing/production line

Celso Giuotoko’s Biography
Celso is the Alliance Global VP, Corporate Vice President, and CIO of the global corporate IS/IT function of Renault-Nissan, based in Yokohama, Japan.  Among other responsibilities, Celso is responsible for managing Renault and Nissan’s IS divisions worldwide.
Prior to joining Nissan, Celso served as vice president of i2 technologies, a supply chain management software and services company, which he joined after leaving Toshiba Corporation’s semi-conducotr division in the US.   Celso began his career as a system analyst at BRADESCO Brazilian bank in Sau Paulo, before eventually joining Andersen consulting (now Accenture) in 1985.  With Andersen, Celso moved to Chicago and eventually Tokyo.
In addition to his activities in the business world, from 1986 to 1988, he became Assistant Professor for Information Technology, at the Universidade Estadual de Sao Paulo where he also supervised the Internship Programme.
At the University of Sau Paulo in Brazil, Celso attended the Esola Politecnica and the Faculdade de Economia e Administracao.
 
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Jim Fowler, CIO of GE Capital https://www.metisstrategy.com/interview/jim-fowler/ Mon, 18 May 2015 09:00:36 +0000 http://www.metisstrategy.com/stage/interview/jim-fowler/ <p>In this interview, Jim Fowler, CIO of GE Capital, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>An Overview of the position of CIO at GE Capital</li> <li>The role of IT at GE Capital and the development of a digital strategy</li> <li>Jim’s view of how technological innovation should be developed and how it can add value to all the business ventures of GE and their customers</li> <li>The importance of setting up IT as the technology arm of the company trough effective development, training, and recruiting programs</li> <li>Jim’s approach to problem solving by understanding how and where to leverage technological developments across business units</li> <li>How IT should treat data as an asset and have it move through an IT value chain</li> <li>The critical role IT plays in keeping a company like GE Capital ahead of the curve</li> <li><strong>Eye on the Trends:</strong> The Internet of Things and Financial Services Marketplaces</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jim-fowler/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jim-fowler/">Jim Fowler, CIO of GE Capital</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Jim Fowler, CIO of GE Capital, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include: -
* An Overview of the position of CIO at GE Capital
* The role of IT at GE Capital and the development of a digital strategy
* Jim’s view of how technological innovation should be developed and how it can add value to all the business ventures of GE and their customers
* The importance of setting up IT as the technology arm of the company trough effective development, training, and recruiting programs
* Jim’s approach to problem solving by understanding how and where to leverage technological developments across business units
* How IT should treat data as an asset and have it move through an IT value chain
* The critical role IT plays in keeping a company like GE Capital ahead of the curve
* Eye on the Trends: The Internet of Things and Financial Services Marketplaces

Jim Fowler’s Biography
Jim is the chief information officer of GE Capital.  In that role, he is responsible for delivering digital global business processes and is an active participant in driving GE’s commercial digital strategy through GE’s Information Management Council.
Jim was previously the CIO for GE Power & Water, the CIO for GE Power Generation Services and CSA Automation, the CIO for GE Intelligent Platforms, the CIO of Supply Chain at GE Aviation, and the CTO of Architecture and Design with GE Infrastructure. Prior to GE he held roles with NCR and Accenture.
Jim holds a bachelor of science degree in Management Information Systems and Marketing from Miami University in Oxford, Ohio, as well as an MBA from Xavier University in Cincinnati, Ohio.
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Christopher Hjelm, Senior VP, CIO for The Kroger Co. https://www.metisstrategy.com/interview/christopher-hjelm/ Mon, 04 May 2015 10:18:09 +0000 http://www.metisstrategy.com/stage/interview/christopher-hjelm/ <p>In this interview, Christopher Hjelm, Senior VP, CIO for The Kroger Co., discusses World Class IT principle two, infrastructure, and principle four, IT & business partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>His role at Kroger</li> <li>How his team manages to interact with customers and vendors within this industry</li> <li>Innovation in self-service and customers' adoption of and interaction with developments in technology</li> <li>His experience as a board member on Kindred Healthcare, Inc. and Rehabcare Group, Inc., among others</li> <li><strong>Eye on the Trends:</strong> open sourcing of technology to increase productivity and increasing data analytics</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/christopher-hjelm/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/christopher-hjelm/">Christopher Hjelm, Senior VP, CIO for The Kroger Co.</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Christopher Hjelm, Senior VP, CIO for The Kroger Co., discusses World Class IT principle two, infrastructure, and principle four, IT & business partnerships, with Metis Strategy. Some of the topics discussed include: -
* His role at Kroger
* How his team manages to interact with customers and vendors within this industry
* Innovation in self-service and customers’ adoption of and interaction with developments in technology
* His experience as a board member on Kindred Healthcare, Inc. and Rehabcare Group, Inc., among others
* Eye on the Trends: open sourcing of technology to increase productivity and increasing data analytics

Christopher Hjelm’s Biography
Christopher Hjelm is currently Senior Vice President, Chief Information Officer for The Kroger Co. Chris leads the technology strategy, and is responsible for all aspects of engineering, site architecture, operations, and services.  Before joining Kroger in 2005, Chris was Chief Information Officer at Cendant’s Travel Distribution Services and Senior VP for Technology at eBay.
Chris has more than 20 years of technology leadership experience at high-growth Internet companies as well as Fortune 500 firms, having served at Orbitz, Cendant Corp., eBay, and Federal Express.  He has been a Director of Rehabcare Group Inc. since July 2007 and a Director of Kindred Healthcare Inc. since June 2011. He serves as a Member of CIO Advisory Board of newScale LLC, which designs, manufactures and distributes networking equipments, and as a Member of Advisory Board at Channel Velocity, Inc.
Chris holds a Bachelor of Science degree in Computer Information Systems from the Colorado State University and an Honorary PhD in Computer Science from Colorado Technical University.
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Emerson Spartz, CEO of Spartz Media https://www.metisstrategy.com/interview/emerson-spartz/ Mon, 20 Apr 2015 09:00:56 +0000 http://www.metisstrategy.com/stage/interview/emerson-spartz/ <p>In this interview, Emerson Spartz, CEO of Spartz Media, discusses World Class IT principle four, IT & Business Partnerships with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Emerson’s entrepreneurial spirit and his founding of MuggleNet at a very young age</li> <li>His educational background, the rationale behind his early home-schooling, and his attendance at college despite the archetype of young entrepreneurs skipping higher education</li> <li>Common characteristics of successful people and positive influences to Emerson</li> <li>The science of virality; how Emerson became enamored with the idea of media influence, how Spartz media utilizes it today for generation of its content, and whether viral media represents a change in the future of media consumption</li> <li>How businesses should be viewing virality</li> <li>His take on parenting in the future</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/emerson-spartz/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/emerson-spartz/">Emerson Spartz, CEO of Spartz Media</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Emerson Spartz, CEO of Spartz Media, discusses World Class IT principle four, IT & Business Partnerships with Metis Strategy. Some of the topics discussed include: - Emerson’s entrepreneurial spirit and his founding of MuggleNe...
* Emerson’s entrepreneurial spirit and his founding of MuggleNet at a very young age
* His educational background, the rationale behind his early home-schooling, and his attendance at college despite the archetype of young entrepreneurs skipping higher education
* Common characteristics of successful people and positive influences to Emerson
* The science of virality; how Emerson became enamored with the idea of media influence, how Spartz media utilizes it today for generation of its content, and whether viral media represents a change in the future of media consumption
* How businesses should be viewing virality
* His take on future parenting responsibilities

Emerson Spartz’s Biography
Emerson is the CEO of Chicago-based Spartz Media Inc., one of the fastest growing digital media publishers with 18 websites, including GivesMeHope, OMGFacts, and Dose.
Emerson gained fame at the age of 12, when he founded MuggleNet, which was at one time the world’s largest Harry Potter website.  MuggleNet eventually attracted 50 million page views per month, and spawned the most listened to podcast in the world. Along the way, Emerson met author JK Rowling as a representative of the Harry Potter fandom.  Emerson has written a number of books related to the various sites that he has created, as well.
Emerson graduated from the University of Notre Dame with a bachelor’s degree in management from the Mendoza College of Business.
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Stephanie von Friedeburg, CIO of World Bank Group https://www.metisstrategy.com/interview/stephanie-von-friedeburg/ Mon, 06 Apr 2015 09:00:49 +0000 http://www.metisstrategy.com/stage/interview/stephanie-von-friedeburg/ <p>In this interview, Stephanie von Friedeburg, CIO of the World Bank Group, discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Roles and Responsibilities within the World Bank Group</li> <li>The challenges of collaboration within a very diverse set of employees</li> <li>Her path to IT leadership without traditional education in the area</li> <li>Cloud, and the way in which security at the World Bank addresses those technology trends</li> <li>What she's gained by being at "board level" within the bank and advising with Box.Org</li> <li><strong>Eye on the Trends:</strong> Data, and the digitization and structuring of existing data</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/stephanie-von-friedeburg/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/stephanie-von-friedeburg/">Stephanie von Friedeburg, CIO of World Bank Group</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Stephanie von Friedeburg, CIO of the World Bank Group, discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy.
* Roles and Responsibilities within the World Bank Group
* The challenges of collaboration within a very diverse set of employees
* The path to IT leadership without having traditional education in the area
* Cloud and the way in which security at the World Bank addresses those technology trends
* What she’s gained by being at “board-level” within the bank and advising with Box.Org
* Eye on the Trends: Data, structured, etc. the digitization of existing data

Stephanie von Friedeburg’s Biography
Stephanie is the CIO and VP for Information Technology Solutions at the World Bank Group, a role she has held since 2012.  Among other responsibilities, Stephanie is in charge of driving IT strategy at the World Bank Group.  She’ll speak about the transformation she has led in our interview.
Stephanie began her career at the World Bank in 1992, serving in a variety of roles, including CIO for the International Finance Corporation, Manager for IFC General Manufacturing Investments in Russia and the former Soviet republics, and Manager for IFC’s Global Telecommunications Portfolio, amongst other roles.
Stephanie is also on the advisory board of Box.org, the non-profit directed arm of Box.com, an online service that provides files sharing, collaborating, and other tools for files uploaded to its servers.  She also serves as a leader of the International Finance Institution Women in IT organization, which advocates for the advancement of women in IT, as well as sitting on the board of the Bank-Fund Staff Federal Credit Union.
Stephanie holds a bachelor’s degree from the Walsh School of Foreign Service at Georgetown University.  She received her Master of Arts from the Lauder Institute at the University of Pennsylvania, and an MBA from the Wharton School of Business, also at the University of Pennsylvania.
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Gerri Martin-Flickinger, CIO of Adobe https://www.metisstrategy.com/interview/gerri-martin-flickinger/ Mon, 23 Mar 2015 09:00:33 +0000 http://www.metisstrategy.com/stage/interview/gerri-martin-flickinger/ <p>In this interview, Gerri Martin-Flickinger, CIO of Adobe, discusses World Class IT principle one, people, two, infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>Adobe's transformation into becoming cloud-centric</li> <li>The ways in which she engages Adobe's customer set</li> <li>Changing skillsets needed in technology leadership</li> <li>Benefits of her association to the venture capital community</li> <li><strong>Eye on the Trends:</strong> Technology integration, identity management, and the unification of user experience</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/gerri-martin-flickinger/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/gerri-martin-flickinger/">Gerri Martin-Flickinger, CIO of Adobe</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Gerri Martin-Flickinger, CIO of Adobe, discusses World Class IT principle one, people, two, infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include: -
* The significant transformation Adobe has taken to become a more cloud-centric organization and the rationale behind it
* How Gerri’s unique position as CIO has been able to influence colleagues to more willingly embrace the change to more of a cloud based model, and how IT has engaged with the business
* The way in which, as a CIO, she engages with Adobe’s customer set, which often consists heavily of CIOs
*  The different sillsets that are needed in today’s technology world (more collaborative and integrative rather than deep technology skills in one area, as well as more business-savvy skills)
* Benefits of her affiliation to the venture capital and technological innovation community, and ways other CIOs can gain insight
* Eye on the Trends: Integration of technologies, identity management, and the unification of user experience

Gerri Martin-Flickinger’s Biography
Gerri is the CIO of Adobe Systems, a multinational software company in the midst of a transformation to the cloud, a topic Gerri and I discuss in some depth in this interview.  Among other responsibilities, Gerri provides strategic direction and management for the global IT infrastructure at Adobe, including hosted services.
Prior to joining Adobe, Gerri served as the CIO of Verisign, a company that operates a diverse array of network infrastructure and offers a range of security services, where she oversaw the corporate IT services of over 60 offices.   Gerri has also served as the CIO for Network Associates, Inc., as well as McAfee, Inc., prior to its acquisition by Intel.
In addition to her current role at Adobe, Gerri serves as a member of advisory committees for several venture firms, including Sierra Ventures.  She is also involved in the Presidential Management Advisory Board, providing consultation on best practices in IT and building stronger product portfolio management for US Agencies.
Gerri received a bachelor’s degree in computer science from Washington State University.
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Joe Locandro, IT Director of Cathay Pacific https://www.metisstrategy.com/interview/joe-locandro/ Mon, 09 Mar 2015 09:00:14 +0000 http://www.metisstrategy.com/stage/interview/joe-locandro/ <p>In this interview, Joe Locandro, IT Director for Cathay Pacific, the flag carrier airline of Hong Kong, discusses World Class IT principle two, infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>How Cathay Pacific's mission statement of having the best technology is translated</li> <li>The rising importance of digital customer experience</li> <li>Ways in which innovation is managed at Cathay Pacific</li> <li>Similarities across industries based on Joe's previous IT leadership experiences</li> <li><strong>Eye on the Trends:</strong> Mobile consumption and the changing form factors. Increasing usage of biometrics</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/joe-locandro/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/joe-locandro/">Joe Locandro, IT Director of Cathay Pacific</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Joe Locandro, IT Director for Cathay Pacific, the flag carrier airline of Hong Kong, discusses World Class IT principle two, infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy.
* How the team defines the “best” technology as it relates to Cathay Pacific’s mission statement, which includes having the best technology in the industry.
* The rise in importance of digital customer experience, and the rationale behind why IT leaders my be best suited to being a leadership of “digital” rather than the marketing group.
* The ways in which CIOs can encourage their teams to be more customer centric.
* Some of the plans around wellness applications.
* The way in which innovation is managed at Cathay Pacific (rationale behind HR and IT being co-heads of the innovation council) and how new ideas are solicited by the innovation council.
* Previous work experience and how universal some topics compare across industries and companies (similarities between airlines and the energy industry)
* Eye on the Trends: Mobility and consumption coming through more and more screens (cars, airplanes, smart TVs) and those changing form factors.  Increasing use of Biometrics

Joe Locandro’s Biography
Joe is the IT Director (CIO equivalent) of Cathay Pacific, the flag carrier airline of Hong Kong.  Among other responsibilities, Joe leads the strategic positioning and delivery of the airline’s information management and technology requirements, and he is the co-head of the innovation program for the airline. He’ll speak about some of the creative and innovative ideas that his team are developing in this interview.
Prior to joining Cathay Pacific, Joe served at the director of IT at China Light & Power where he focused on IT strategy, strategic systems development, infrastructure, and developing initiatives supportive of business unit missions.  Joe has held a number of CIO positions in other industries including entertainment and energy.
Joe is also a member of the Hong KongSAR government’s Digital 21 Strategy Advisory Committee, as well as several other IT related advisory boards for universities and the Hong Kong Computer Society.
Joe holds a bachelor’s degree in Economics and Commerce from University of Melbourne, and a graduate diploma in Marketing from Monash University, also in Melbourne.
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Gene Kim, Entrepreneur and Author of The Phoenix Project https://www.metisstrategy.com/interview/gene-kim/ Mon, 23 Feb 2015 09:00:54 +0000 http://www.metisstrategy.com/stage/interview/gene-kim/ <p>In this interview, Gene Kim, Entrepreneur and Author of <em>The Phoenix Project</em> discusses World Class IT Principle two, Infrastructure, and Principle three, Project and Portfolio Management, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li> The concept of DevOps and its impactful presence in tech giants such as Amazon, Netflix, and Etsy </li> <li> The transferability of the DevOps perspective across a wide variety of industries, sectors, and organizational models </li> <li> Characteristics, as noted by Gene, that the best and most impactful leaders managing DevOps tend to have </li> <li> The confluence of changes in technology, people, and processes that has led to the era of DevOps </li> <li> Themes from Gene’s forthcoming book, The DevOps Cookbook</li> <li><strong>Eye on the Trends:</strong> Containers as a mechanism for rapid, automated testing by developers</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/gene-kim/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/gene-kim/">Gene Kim, Entrepreneur and Author of The Phoenix Project</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Gene Kim, Entrepreneur and Author of The Phoenix Project discusses World Class IT Principle two, Infrastructure, and Principle three, Project and Portfolio Management, with Metis Strategy. Some of the topics discussed include:
* The concept of DevOps and its impactful presence in tech giants such as Amazon, Netflix, and Etsy
* The transferability of the DevOps perspective across a wide variety of industries, sectors, and organizational models
* Characteristics, as noted by Gene, that the best and most impactful leaders managing DevOps tend to have
* The confluence of changes in technology, people, and processes that has led to the era of DevOps
* Themes from Gene’s forthcoming book, The DevOps Cookbook
* Eye on the Trends:  Containers as a mechanism for rapid, automated testing by developers

Gene Kim’s Biography:
Gene is an entrepreneur and author, focused on IT operations, information security, and DevOps.  He is most well-known for his co-founding of the software company, TripWire, a security and compliance software company that was recently acquired by Belden, a manufacturer of networking and cable products.  Gene wrote the original version of TripWire in 1992 as an undergraduate at Purdue, eventually co-fouding TripWire Inc. in 1997.  Tripwire eventually grew to a 350 employee company with a customer base of over 9,000 organizations.
During his time at TripWire, Gene began his passion of studying high performing IT organizations, eventually codifying his observations of good to great IT transformations into 2 books, The Visible Ops Handbook, and Visible Ops Security.  In 2010, Gene departed his CTO position at Tripwire to start the next chapter in his life.  This eventually led to several books including Gene’s upcoming book, The DevOps Cookbook, and The Phoenix Project: A Novel about IT, DevOps, and Helping your Business Win; the latter reaching #1 under Amazon’s Business Management sub-category.
In addition to his books and work at Tripwire, Gene co-founded the IT Process Institute, an organization committed to improving the operating performance of IT organizations across industries.  He has been voted as an up and coming IT individual by publications including InfoWorld and ComputerWorld, and was given the Outstanding Alumnus Award in 2009 by Purdue University’s Department of Computer Sciences.
To receive updates about The DevOps Handbook release and receive an advance copy, please sign up here.
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Ed Robben, SVP and CIO of Fossil https://www.metisstrategy.com/interview/ed-robben/ Mon, 09 Feb 2015 09:00:29 +0000 http://www.metisstrategy.com/stage/interview/ed-robben/ <p>In this interview, Ed Robben, SVP and CIO of Fossil, a global retailer specializing in fashion, especially watches, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li>IT's role in a retail and brand managed organization</li> <li>The incorporation of omni-channel and digital capabilities</li> <li>The relationship between CIO and CMO and its broad implications</li> <li><strong>Eye on the Trends:</strong> Mobile and cloud-enabled capabilities,wearable technology</li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/ed-robben/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/ed-robben/">Ed Robben, SVP and CIO of Fossil</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Ed Robben, SVP and CIO of Fossil, a global retailer specializing in fashion, especially watches, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy.
* The important role that Ed’s IT organization plays in a retail and brand management-focused company
* The ideology behind Ed’s leadership style, as well as his specific emphasis on rewarding high potential employees with more challenging engagements
* The unique approach taken by Ed and his team to incorporate Omni-channel and digital capabilities into the fabric of Fossil Group
* The difficulties faced by Ed and his team in aligning individuals working on global teams
* The insignificance, to Ed, of the CMO/CIO discussion and its broader implications for the future business leader
* Eye on trends:  Wearable technology… and the ability of IT to take advantage of some of the cloud and mobile offerings and enablement that can be brought to the business is exciting from a CIO’s standpoint

Ed Robben’s Biography
Ed is the SVP and CIO at Fossil Group, a global retailer specializing in fashion and accessory products, primarily watches.  Among other responsibilities, Ed oversees the technology that supports Fossil’s business operations and develops future technology strategies for the organization, while reporting directly to Fossil’s CEO.  He has held the post of CIO since joining the company in 2012.
Prior to joining Fossil, Ed served as the SVP, CIO, and Executive Board Member at J.C. Penney.  He also previously served at BNSF and the Feld Group, which was acquired by EDS where he then implemented technology solutions for the NMCI (the largest intranet in the world).
Ed graduated from Oklahoma State University with a Bachelor’s of Science in Electrical Engineering.
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Jean-Michel Ares, Group Head of Technology & Operations, BMO Financial Group https://www.metisstrategy.com/interview/jean-michel-ares/ Mon, 26 Jan 2015 08:30:38 +0000 http://www.metisstrategy.com/stage/interview/jean-michel-ares/ <p>In this interview, Jean-Michel Ares, Group Head of Technology & Operations at BMO Financial Group, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li> The imperative, at BMO Financial Group and within the broader financial services industry, to combine the functions of technology and operations under a single executive </li> <li> Jean-Michel’s belief in the ability of leadership along the lines of operational excellence, transformation, and innovation to set every CIO on the path to greatness </li> <li> The four outlined “areas of focus” for Jean-Michel’s team in the coming year </li> <li> Jean-Michel’s renewed focus on enterprise security, as well as the important role of external partnerships and networks in securing an organization’s data and resources </li> <li> The great opportunity of each CIO to build strong personal networks, later leveraging those networks to solve complex challenges faced by those within and external to their industry or role</li> <li><strong>Eye on the Trends:</strong> The combination of analytics, mobility, social networks, and the Internet of Things in shaping the new technological enterprise </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/jean-michel-ares/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/jean-michel-ares/">Jean-Michel Ares, Group Head of Technology & Operations, BMO Financial Group</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Jean-Michel Ares, Group Head of Technology & Operations at BMO Financial Group, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy.
* The imperative, at BMO Financial Group and within the broader financial services industry, to combine the functions of technology and operations under a single executive
* Jean-Michel’s belief in the ability of leadership along the lines of operational excellence, transformation, and innovation to set every CIO on the path to greatness
* The four outlined “areas of focus” for Jean-Michel’s team in the coming year
* Jean-Michel’s renewed focus on enterprise security, as well as the important role of external partnerships and networks in securing an organization’s data and resources
* The great opportunity of each CIO to build strong personal networks, later leveraging those networks to solve complex challenges faced by those within and external to their industry or role
* Eye on Trends: The combination of analytics, mobility, social networks, and the Internet of Things in shaping the new technological enterprise

Jean-Michel Ares’s Biography:
Jean-Michel is the Chief Technology and Operations Officer for BMO Financial Group, Canada’s fourth largest financial institution. At BMO Jean-Michel holds accountability for a diverse array of functions such as Corporate Real Estate, Product Operations, and Strategic Sourcing within Technology and Operations, a topic we cover in some depth in this interview.  Among other responsibilities, Jean-Michel leads over 7,000 individuals within Technology and Operations to partner with business leaders and use technology as a mechanism to achieve the corporation’s growth targets.
Prior to his tenure at BMO, Jean-Michel served as Senior Vice President and Chief Information Officer for Coca-Cola Company, and as the Vice President and CIO of GE Power Systems.
Jean-Michel graduated with a Bachelor’s and Master’s degree in Electrical Engineering as well as an MBA, all from McGill University in Montreal.
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Vicente Fox, Former President of Mexico https://www.metisstrategy.com/interview/vicente-fox/ Mon, 12 Jan 2015 08:30:17 +0000 http://www.metisstrategy.com/stage/interview/vicente-fox/ <p>In this interview, Vicente Fox, former President of Mexico and Latin American business leader, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li> The innovative ways in which President Fox has leveraged his business acumen and political knowledge to build Mexico and Latin America as hubs of Information Technology </li> <li> The decision behind President Fox’s move from the private to public sector, as well as the progression in experience and motivation that led him to the Presidency </li> <li> The importance, to President Fox, of setting ambitious goals and how they allowed him to achieve the ends that he sought to accomplish </li> <li> The important role that marketing and communications have played in President Fox’s accomplishments across both the public and private sectors </li> <li> The underlying philosophies, many of which stem from his Jesuit education, that drive Fox to success</li> <li> President Fox’s opinion on the future of Latin American economies as they become increasingly competitive in the global landscape </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/vicente-fox/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/vicente-fox/">Vicente Fox, Former President of Mexico</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Vicente Fox, former President of Mexico and Latin American business leader, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include: -
* The innovative ways in which President Fox has leveraged his business acumen and political knowledge to build Mexico and Latin America as hubs of Information Technology
* The decision behind President Fox’s move from the private to public sector, as well as the progression in experience and motivation that led him to the Presidency
* The importance, for President Fox, of setting ambitious goals and how they allowed him to achieve the ends that he sought to accomplish
* The important role that marketing and communications have played in President Fox’s accomplishments across both the public and private sectors
* The underlying philosophies, many of which stem from his Jesuit education, that drive Fox to success
* President Fox’s opinion on the future of Latin American economies as they become increasingly competitive in the global landscape

 
Pres. Vicente Fox’s Biography
Welcome to Metis Strategy’s Forum on World Class IT. I’m Peter High and I am pleased to welcome President Vicente Fox to the broadcast. Mr. Fox is the former President of Mexico, a role in which he served from 2000 to 2006. President Fox is considered an innovative force in enhancing the global presence of Mexico and Latin America in business and technology, topics which we cover in some depth in this interview.
Prior to his tenure as President, Mr. Fox first served as the President of Coca-Cola Mexico rising to that role after beginning as a delivery route supervisor for the company. Under his leadership, Coca Cola became the most popular drink in Mexico, increasing sales by almost 50%. As a politician, Fox was elected as Governor of Guanajuato after first serving in the federal Chamber of Deputies. In 1997, Fox began his campaign for President of Mexico, there years before his eventual election.
In January 2007, Fox announced plans for the construction of Mexico’s first Presidential Library, Centro Fox. As a library, center of advancement for democracy, and museum, Centro Fox has a stated mission of training and developing Latin American leaders based on social values. To date, the center provides a variety of programming and resources that support this mission through policy, social, cultural, and academic initiatives.
President Fox is a graduate of Harvard Business School and received a bachelor’s degree in business administration from Universidad Iberoamericana in Mexico City.
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Brian Watson and Dan Roberts, Confessions of a Successful CIO https://www.metisstrategy.com/interview/brian-watson-and-dan-roberts/ Mon, 29 Dec 2014 08:30:41 +0000 http://www.metisstrategy.com/stage/interview/brian-watson-and-dan-roberts/ <p>In this interview, Brian and Dan, co-authors of Confessions of a Successful CIO: How the Best CIOS tackle their toughest business challenges, discuss World Class IT Principle Four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/brian-watson-and-dan-roberts/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/brian-watson-and-dan-roberts/">Brian Watson and Dan Roberts, Confessions of a Successful CIO</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Brian and Dan, co-authors of Confessions of a Successful CIO: How the Best CIOS tackle their toughest business challenges, discuss World Class IT Principle Four, IT-Business Partnerships, with Metis Strategy.
* The journey undertaken by both Brian and Dan to uncover and accurately portray the stories of nine innovative leaders in the CIO universe
* The imperative, as echoed in the stories of each of the nine CIOs, to look past the idea of “aligning IT with the business,” instead beginning to view IT itself as the business
* Brian and Dan’s take on shared characteristics of the nine CIOs profiled in the book and how they contribute to their success, including but not limited to the ability of the CIO to answer the call, be a transformational leader, and look “beyond the curve” to create an IT organization that drives revenue
* The evolution of the role of the successful CIO to source talent with an assortment of core competencies—the majority of which are surprisingly non-technical
* The tenacity of the nine CIOs profiled in the book to forge their way onto the corporate boards or teams of their organizations, landing themselves in positions where they are looked at as another business driver and not simply an IT representative
* Eye on Trends: The shifting background of the successful CIO to be more of a “hybrid” between business executive and technologist, the emerging importance of the “networked CIO” in successfully leading the business and IT through challenges

Biography of Brian Watson and Dan Roberts: Brian and Dan are the co-authors of Confessions of a Successful CIO: How the Best CIOs Tackle Their Toughest Business Challenges, one of the latest releases in the Wiley CIO Series. With the book, Watson and Roberts bring forward a variety of stories of innovative CIOs, challenges they faced, and their pragmatic and successful responses, a topic we cover in some depth in this interview. Brian Watson is the former Editor in Chief of CIO Insight and has contributed reporting and analysis to several media outlets focused on IT leadership. Since October, Brian has been Executive Director, iRise Advisor Network & Executive Roundtable Series at iRise.  Prior to that, Brian served as Director of Business Outreach for Workforce Opportunity Services (WOS), a charitable organization that helps companies build strong talent pipelines through unique work-study programs. Brian holds a Bachelor of Arts from Bucknell University and a Master’s degree from Northwestern University’s Medill School of Journalism. Dan Roberts is a 30-year veteran of the IT industry and the CEO and President of Ouellette & Associates Consulting, Inc., a leading provider of IT leadership and professional development training services focused on the “human side of technology”. Dan is a contributing author of O&A’s latest book titled Unleashing the Power of IT (Wiley, 2011) and has published numerous articles in industry journals. Dan graduated from the Whittemore School of Business and Economics at the University of New Hampshire, where he received his Bachelor of Science in Business Administration.
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Mike Gioja, SVP of IT and Product Management & Development of Paychex, Inc. https://www.metisstrategy.com/interview/mike-gioja/ Mon, 15 Dec 2014 09:15:12 +0000 http://www.metisstrategy.com/stage/interview/mike-gioja/ <p>In this interview, Mike Gioja, SVP of IT and Product Management for Paychex, Inc., discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li> Mike’s unique experiences outside of the IT function, many of which lead and continue to enhance to his now “CIO+” role at Paychex</li> <li> The innovative mechanisms Mike employs that encourage his IT team to build a broader understanding of how their products are being used in the field </li> <li> The challenges and opportunities Mike identified when leading Paychex’s product portfolio transformation from that which was service-oriented to a more software-oriented set of offerings</li> <li> The ability of open source platforms that provide employee-basic services that enable the easy creation of a new business, as well as how that has resulted in loosened barriers to entry</li> <li> Mike’s continuing journey in transforming the Paychex organization into one that fully utilizes the Agile approach</li> <li><strong>Eye on the Trends:</strong> Open source platforms, Mobility, frameworks, social media, Platform-as-a-Service, Software-as-a-Service </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/mike-gioja/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/mike-gioja/">Mike Gioja, SVP of IT and Product Management & Development of Paychex, Inc.</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Mike Gioja, SVP of IT and Product Management for Paychex, Inc., discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include: -
* Mike’s unique experiences outside of the IT function, many of which lead and continue to enhance to his now “CIO+” role at Paychex
* The innovative mechanisms Mike employs that encourage his IT team to build a broader understanding of how their products are being used in the field
* The challenges and opportunities Mike identified when leading Paychex’s product portfolio transformation from that which was service-oriented to a more software-oriented set of offerings
* The ability of open source platforms that provide employee-basic services that enable the easy creation of a new business, as well as how that has resulted in loosened barriers to entry
* Mike’s continuing journey in transforming the Paychex organization into one that fully utilizes the Agile approach
* Eye on Trends:Open source platforms, mobility, frameworks, social media, Platform-as-a-Service, Software-as-a-Service

 
Mike Gioja’s Biography
Mike is the Senior Vice President of Information Technology and Product Management & Development at Paychex Inc., a leading provider of payroll, human resource, and benefits outsourcing solutions for small to medium-sized businesses. With over 28 years of experience in product management and strategy, Mike is considered an impactful leader among many HR and technology colleagues in the realms of technology integration and emerging technologies, a topic we cover in some depth in this interview. Among other responsibilities, Mike leads an organization responsible for supporting the employee-basic services as well as the back-end capabilities of product offerings for all of Paychex’s internal clients.
Before becoming the Senior Vice President of IT and Product Management, served as Chief Information Officer and Executive Vice President of Products, Services & Operations of Workstream Inc., a firm providing enterprise and mid-market talent management solutions clients.  Prior to joining Workstream, Gioja also served as Executive Vice President of Products and Services at Workscape Corporation, a private human resource services company in Marlborough, Massachusetts.
Over the course of his career Mike has held senior leadership positions with companies such as IBM, American Express, Fidelity, SAP, and PeopleSoft.
Mike holds a Bachelor of Science in Computer Science from the State University of New York at Oswego.
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Suren Gupta, EVP of Technology & Operations at Allstate Insurance Company https://www.metisstrategy.com/interview/suren-gupta/ Mon, 24 Nov 2014 09:30:19 +0000 http://www.metisstrategy.com/stage/interview/suren-gupta/ <p>In this interview, Suren Gupta, EVP of Technology & Operations of Allstate Insurance Company, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:</p> <ul> <li> The innovative ways in which Allstate has structured its organization to most effective facilitate a significant business transformation, specifically the various mechanisms used to capture and fund innovative ideas from the ground up</li> <li>The various ways in which Stewart has built cross-functional capabilities to pull knowledge from the disparate functions of R&D, IT, and business, in a way that enables a greater understanding of the organization’s needs.</li> <li> The importance of sourcing technologists that are first and foremost businesspeople when building talent</li> <li>The challenges and opportunities Stewart identified when serving as the lead integrator of two merging companies with distinctive cultures and processes</li> <li> Suren’s hesitance, throughout his career, to focus on getting to that “next level” and his prescribed alternative</li> <li> The increasing importance of a flexible and effective organizational structure through which the key principles of operation, execution, enablement, development, innovation, and differentiation are supported</li> <li><strong>Eye on the Trends:</strong> The societal changes and possibilities that will come with leveraging data for wisdom, Allstate’s “innovation councils” composed of senior technology and business leaders with the purpose of bringing new ideas to life </li> </ul> <p><a class="btn btn-secondary theme-read-more-link" href="https://www.metisstrategy.com/interview/suren-gupta/">Read More...</a></p> <p>The post <a rel="nofollow" href="https://www.metisstrategy.com/interview/suren-gupta/">Suren Gupta, EVP of Technology & Operations at Allstate Insurance Company</a> appeared first on <a rel="nofollow" href="https://www.metisstrategy.com">Metis Strategy</a>.</p> In this interview, Suren Gupta, EVP of Technology & Operations of Allstate Insurance Company, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include: -
* The innovative ways in which Allstate has structured its organization to most effective facilitate a significant business transformation, specifically the various mechanisms used to capture and fund innovative ideas from the ground up
* The importance of sourcing technologists that are first and foremost businesspeople when building talent
* Suren’s hesitance, throughout his career, to focus on getting to that “next level” and his prescribed alternative
* The increasing importance of a flexible and effective organizational structure through which the key principles of operation, execution, enablement, development, innovation, and differentiation are supported
* Eye on Trends:The societal changes and possibilities that will come with leveraging data for wisdom; Allstate’s “innovation councils” composed of senior technology and business leaders with the purpose of bringing new ideas to life

Suren Gupta’s Biography
Suren is the Executive Vice President of Technology and Operations for Allstate Insurance Company, the United States’ third largest personal lines insurer. Suren is considered an innovative force in enhancing delivery capabilities that support a 24/7 global operation, a topic we cover in some depth in this interview.  Among other responsibilities, Suren leads a global organization that delivers innovative and transformational technological solutions for Allstate’s customers, agency owners and employees.
Prior to his tenure at Allstate, Suren served as Group Chief Information Officer and Executive for Wells Fargo, the American multinational banking and financial services h