By Peter High. Published on Forbes
Seasoned technology executive Stephen Gold has joined Hudson’s Bay Company as the Chief Technology Officer and Chief Digital Operations Officer. In that role, he is responsible for leading the technology and digital strategy for the company, with a focus on aligning the end-to-end customer experience through data and digital innovation across the enterprise and HBC’s brands in North America. With his appointment to this role, HBC is aligning its digital operations and technical teams under a single Center of Excellence.
HBC CEO Helena Foulkes noted, “Steve is a seasoned technology and digital leader, who has a deep understanding of the retail market and has a proven track record of delivering large-scale technology initiatives that positively impact business outcomes. Steve is attuned to the customer-centric approach we are driving across all our business touchpoints, and his ability to blend technical complexities with consumer-friendly solutions furthers HBC’s commitment to seamless experiences for our customers.”