706: Frank and Bhavani speak with Metis Strategy’s Chris Davis about creating innovative sustainable business models. Both executives share what sustainability means for their respective businesses and how technology unlocks new revenue streams. Frank gives insight into the use of industrial IoT at Chevron and looks at driving an ESG strategy through a global lens while Bhavani provides advice for executives operating outside the energy sector on how to build an effective ESG strategy at their companies.

Also available on YouTube:

https://youtu.be/-nv_NSldlLk

703: Dak discusses the two sides of his purview and how data and technology help maximize value coming from the business. He gives his perspectives on data strategy, NRG’s emphasis on consumer products and services, and the role data and technology play in the company’s overall goals in sustainability, digital engagement, and product development. Dak talks about the universality of his experience in data, but how the unique value comes from how that experience is applied to the specific company and industry. Finally, he looks ahead at trends in the decarbonization of our economy and reflects on the keys to his career success.

Also available on YouTube:

693: Frank discusses the role digital plays in Chevron’s overall strategy. As the first to occupy the role of CDO, Frank describes the responsibilities that fall under his new purview and how he has built his team drawing on talent from both inside and outside the company. He also covers how digital fits into the company’s three key strategic imperatives, customer and employee experiences, and efforts in providing clean reliable energy. Frank also touches on how he leverages ecosystems with startups to develop innovations and speaks to lessons he learned during the pandemic on how digital helps foster resilience at Chevron. Finally, he looks ahead at the trends in technology that excite him and reflects on the keys to his career success.

Also available on YouTube:

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This episode is sponsored by Cisco.

679: In this interview, Chris and Jeff discuss their journey from the CIO role to COO. Jeff shares his method to operationalize culture and measure the productivity of his teams. Chris then talks about using the Net Promoter Score (NPS) to gauge employee satisfaction at DXC. Finally, both executives opine on the mindset shifts as they entered the COO role and give their perspectives on the current supply chain challenges that companies are facing.

Also available on YouTube:

607: In this interview from a recent Metis Strategy Digital Symposium, Tim Dickson, Chief Information Officer for Generac, and Mike Giresi, Chief Digital Officer for Molex, focus on the ways in which technology leaders are engaging both employees and customers as part of their digital transformations. Tim discusses how he and his team at Generac think about the customer experience from a B2B perspective. Similarly, Mike discusses how he brings his background in B2C customer sensibility to the B2B work at Molex and how he achieves that through elevating the employee experience. Tim also talks about the ways in which the hiring of new talent and development of existing talent will change at Generac. Mike and Tim then both give their perspectives on how they bring people onboard and create buy-in with these new ways of working.

Also available on YouTube:

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This episode is sponsored by Transmit Security.

587: In this interview, Bhavani Amirthalingam, Chief Digital Information Officer of Ameren, focuses on the digital customer experience. Bhavani describes how she sees the evolution of customer needs and the importance of providing frictionless digital experiences. She shares how Ameren has navigated the expansion of digital channels and the growing number of digital transactions that the company has seen. Bhavani also provides some insight into how she looks at balancing taking on risk and risk management that goes into innovation, the way Ameren has organized a centralized group integrating both IT and OT, and trends in technology she looks forward to.

565: In this interview, Rhonda discusses the four key focus areas for IT at Stanley Black & Decker once the pandemic struck and how COVID has given Stanley Black & Decker the permission to change and accelerate. Shankar discusses the stakeholder prioritization framework Verizon adopted during the pandemic in which it puts its employees first, customers second, society third, and its shareholders fourth, some of the innovative ideas Verizon has adopted during the pandemic, how Verizon has accelerated its digital transformation during the pandemic, among a variety of other topics.

 

Also available on YouTube:

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This episode is sponsored by Apptio and Tanium.

   

550: Melanie Kalmar, the CIO & CDO of Dow, and Shamim Mohammad, the chief information & technology officer of CarMax both have experience modernizing large organizations. In this interview, Melanie discusses Dow’s adoption of agile and DevOps practices, offers insight into how she has reoriented IT around service delivery, and gives her take on how to innovate at scale. Meanwhile, Shamim discusses CarMax’s shift from a project orientation to a product orientation and why the traditional way of delivering IT projects does not work anymore. We also discuss how transforming to a nimbler organization has helped CarMax during the pandemic, among a variety of other topics.

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This episode is sponsored by Apptio.

534: National Grid Group Chief Information & Digital Officer Andi Karaboutis discusses 

  • The near- and long-term considerations when hiring new talent
  • National Grid’s omnichannel approach to training
  • The importance of being agile and focusing on consumer needs rather than product life cycles
  • The ways the company has utilized their external partnerships to create better energy solutions

Among a variety of other topics.

Watch on YouTube:

524: Schneider Electric’s chief governance officer and secretary general Herve Coureil discusses several of the themes from Peter High’s upcoming book, Getting to Nimble, including People, Technology, Strategy, and Ecosystems. Herve begins by sharing how Schneider Electric’s business culture continues to evolve as they adopt aspects of culture from the businesses they acquire. He also discusses his process for making bets on new technologies to gain a first-mover advantage, the importance of agile portfolio management, the partnerships Schneider has forged to foster innovation, among other topics.

 

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