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1025: What does it take to go from CIO to CEO? For Saul Van Beurden, tech leadership was the ideal proving ground.
Now CEO of Consumer, Small, and Business Banking at Wells Fargo, Saul shares how his background in IT helped him lead at enterprise scale. In this episode, he speaks with Peter High about the strategic, operational, and cultural mindset shifts that enabled his rise—and why CIOs are uniquely positioned to lead beyond technology.
Key topics explored:
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What does it really take to scale AI responsibly across a global enterprise?
In this episode, Ramon Richards, Chief Technology Officer at T. Rowe Price, shares how his team is advancing AI capabilities with discipline and speed—balancing innovation with the need for risk controls, data readiness, and workforce enablement.
Ramon unpacks T. Rowe Price’s multi-pronged approach to artificial intelligence, from founding an AI Labs function to piloting autonomous agents, all while modernizing infrastructure and investing in talent development.
Key topics include:
Building an enterprise AI strategy with embedded risk and legal oversight
Launching “ChatTRP” to enable AI access across the organization
Preparing data and cloud architecture for scaled GenAI use cases
Developing human-in-the-loop frameworks and change management tactics
Piloting agentic AI to explore the future of autonomous workflows
What does it take to build a high-performing IT organization from scratch while navigating a carve-out, preparing for IPO, and pivoting into acquisition?
In this episode of Technovation, Kirk Ball, Chief Information Officer at Worldpay, shares his 15-month journey leading digital transformation, tech modernization, and cultural reinvention at a global payments company doing business in 135+ countries.
Ball reflects on the leadership decisions, cloud strategies, and AI integration efforts that helped stand up a scalable, resilient tech function, even as plans shifted from IPO to M&A.
Key Highlights:
How Kirk tripled Worldpay’s IT team post-spinout from FIS
Where AI is driving internal productivity and enterprise search
What it takes to build tech culture through transparency and inclusion
How to lead through uncertainty—while keeping operations stable
The CIO’s role in M&A readiness, from day one to long-term integration
How is Experian transforming from a data company into a technology-first innovator?
In this episode, Kathleen Peters, Chief Innovation Officer at Experian, joins Peter High to reveal how her team is scaling Generative AI, agentic AI, and behavioral analytics to fight fraud, streamline decisioning, and make advanced modeling accessible to everyone.
Kathleen shares how Experian’s global Innovation Labs evolved from blue-sky R&D to delivering real-world impact, from the Experian Assistant, a natural-language AI that can build models in minutes, to cutting-edge behavioral analytics that distinguish humans, bots, and AI agents in real time.
Build with AI. Lead with people. In this episode of Technovation, host Peter High speaks with Jennifer Charters, Executive Vice President and Chief Information Officer of Lincoln Financial. Jennifer shares how she’s shaping the future of IT and innovation at the $18.5B insurer by investing in AI while doubling down on what makes transformation succeed: people.
She discusses Lincoln’s evolving enterprise AI strategy, why a model-agnostic approach matters, and how her team is redesigning workflows and talent models in parallel. From regulatory complexity to the rise of AI agents, Jennifer emphasizes the need to prepare rather than predict the future, and to keep human connection at the center of it.
Simplify to accelerate.
In this episode of Technovation, host Peter High speaks with Richard Jardim, Executive Vice President and Chief Information Officer of the Canadian Imperial Bank of Commerce (CIBC). Richard shares how his team is modernizing one of North America’s leading banks by focusing on technology simplification, speed, and agility in service of building a relationship-oriented bank for a modern world.
He details CIBC’s transformation journey, from migrating core platforms to the cloud and leveraging proprietary online banking infrastructure, to developing digital talent, integrating AI, and preparing for quantum computing. Richard also reflects on the importance of curiosity, communication, and adaptive leadership in today’s fast-moving tech environment.
How CIBC simplifies its 1,200+ app footprint to increase agility
The bank’s strategy for scaling internal IP and AI skills
Bridging business and technology through vertical CIO alignment
Quantum computing as both risk and opportunity in financial services
“Resilience is a mindset.” Chris Isaacson, Chief Operating Officer of Cboe Global Markets, joins Technovation host Peter High to discuss how the global exchange operator delivers trusted, 24/7 markets through technology, operational excellence, and a deeply integrated data strategy. A founding employee of BATS Global Markets and former CIO of both BATS and Cboe, Chris reflects on his two-decade journey scaling from startup to enterprise. He shares insights on building fault-tolerant platforms, organizing global teams for growth, and navigating crises like the flash crash and COVID with calm, systems-level thinking. Chris also explores the future of exchange operations, from AI-powered security and timestamping services to data commercialization and agentic software development.
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“Technology at American Express provides the foundation for everything we do at the company,” shares Ravi Radhakrishnan, EVP & CIO of American Express, as he outlines the company’s AI strategy, continuous modernization philosophy, and data-driven customer focus.
In this episode, Ravi offers an inside look at how American Express is evolving its technology foundation to power trust, security, and world-class service. From AI governance to the Intuitive Servicing Portal, he breaks down key strategies shaping the company’s digital future.
Key highlights:
Continuous modernization through foundational technology reuse
AI governance via a Generative AI Council and risk frameworks
Data as a strategic asset for fraud detection and customer personalization
Curating a diverse AI ecosystem with flexible enablement layers
Future trends in AI, including agentic AI and quantum intersections
How do you build a modern, AI-powered financial services platform while keeping your workforce agile and innovative? On this episode of Technovation, Bread Financial CTO Allegra Driscoll joins Peter High on Technovation to discuss her leadership in technology modernization, cloud migration, and fintech innovation. She shares insights into Bread Financial’s shift to a product operating model, AI-driven transformation, and mainframe-to-cloud transition—all while leading a large-scale reskilling initiative.
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Comerica Bank COO Megan Crespi joins Peter High to discuss the bank’s digital transformation strategy, AI adoption, and customer-centric innovation. Megan shares insights on Comerica’s cloud migration journey, investments in AI-powered risk management, and how the bank is modernizing operations to enhance customer experience. She also delves into cybersecurity strategies for the quantum computing era and lessons from her leadership roles at Ally Bank and General Motors.
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