episode 705

Transforming a Global IT Operating Model with the CIOs of Dentons and Elevance Health

Ash Banerjee is the Global Chief Information Officer of Dentons, the largest law firm in the world with over 200 offices in 80 plus countries. Prior to Dentons, Ash has served as the CIO and COO at global law firm Hogan Lovells and CIO of global law firm WilmerHale. Anil Bhatt is the Global Chief Information Officer of Elevance Health (formerly Anthem Inc.), one of the largest health insurance providers in the United States. Anil has been with the company for a little over 14 years having served in a variety of roles including Vice President of Digital Technologies and Transformation and most recently CTO in addition to his current post as CIO. October 10, 2022

705: Ash and Anil speak with Metis Strategy’s Mike Bertha about transforming a global IT operating model. Anil speaks to the company’s transition to a customer-centric operating model and the role that culture plays in bringing about this transformation. Ash discusses how the complex environment Dentons operates in is accommodated in the company’s operating model and how he is creating buy-in for a unified IT model from the non-technical executive team.

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The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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