episode 711

How Intuit’s Chief Data Officer is Driving Transformation Through Data, Analytics, & Artificial Intelligence

Ashok Srivastava is the SVP & Chief Data Officer at Intuit, a global financial technology platform that serves more than 100 million consumer and small business customers worldwide and earns nearly $13 billion in annual revenue. Ashok has been in his role for nearly five years, which is among the longest tenures for the role. As Chief Data Officer, he focuses on analytics, data systems, large-scale machine learning, and AI development and deployment. Ashok is also on the Board of Directors of the University of Colorado Foundation, the university where he has a Ph.D. in electrical engineering. He's also been an adjunct professor in the Department of Electrical Engineering at Stanford University for more than eight years. October 31, 2022

711: Ashok Srivastava, Chief Data Officer of Intuit, discusses the way he is transforming the business through the intersection of data, analytics, and artificial intelligence. He describes the way the three areas of focus act independently as well as act interdependently. Ashok follows up with Intuit’s Follow-Me-Home Approach to customer experience and how the three areas of data, analytics, and AI bring the perspective of the customer to the business. He also talks about the skills he hires for his team, the methods of collaboration across the organization, and maturing the company’s data strategy. With respect to artificial intelligence, Ashok addresses safety and biases and how he mitigates the risks associated. Finally, he talks about having a longer tenure in the role of Chief Data Officer, how he balances his responsibilities outside of the organization, tech trends on his radar, and his reflections on the keys to his career success.

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The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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