477: Yum! Brands Chief Digital and Technology Officer Clay Johnson discusses:
Among a variety of other topics.
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This episode is sponsored by Zoho.
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"A lot of people ask, "How do you define a product or how do you break it down?" The best way to do it is you look at the customer journey. You look at the customer journey, how they shop, how they come in and say, they want to order a pizza."