episode 813

Lessons from M&A: ArcBest Technologies CIO Douglas Lindemann on Supply Chain, Sustainability, and the Organization’s New Business Model

Douglas Lindemann is the Chief Information Officer of ArcBest Technologies, an information technology company within ArcBest that supports its family of brands and services. ArcBest is a $5.3 billion revenue company that provides intelligent logistics technology. Douglas has been in his role for about a year and a half and joined the company through ArcBest’s acquisition of Albert Moving in 2011. October 23, 2023

813: Douglas Lindemann discusses his experience joining ArcBest through acquisition and how those lessons have helped him in his current role. Douglas covers the improvements he has helped facilitate in the supply chain, the new business model he has helped launch, and why launching this new business model was necessary at the legacy enterprise. He also talks about how he applies the lessons learned from his M&A experience to this new business model implementation. Finally, Douglas explains the tech trends in generative AI and sustainability that are on his radar and the keys to his career success.

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The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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