Fortune 100 | episode 481

Security as a Strategic Weapon with Mastercard's President of Ops & Tech

Ed McLaughlin is the President of Operations and Technology of Mastercard, a Fortune 500 company with revenues of nearly $17 billion annually. In this role, Ed oversees all of Mastercard’s technology functions, including information security and technology operations, the global network, and processing platforms. Before joining Mastercard, Ed was the Group Vice President of Product and Strategy at Metavante. August 31, 2020

481: Marstercard President of Operations & Technology Ed McLaughlin discusses

  • How Ed balances innovation with risk mitigation 
  • How security can be used as a strategic weapon
  • Ed’s thoughts on the current pandemic, including how it will result in a permanent shift in certain behaviors 
  • Why bold pronouncements about the future of work can’t be made just yet.
  • Ed’s view on blockchain
  • Mastercard’s lab group, whose job is to investigate new technologies

Among a variety of other topics.


This episode is sponsored by Zoho.

"If you truly want to be agile, the strongest signal back into your decision making has to be the feedback loop from the operation of the thing you have already put out."

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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