episode 819

Move Fast & Fix Things: Bestselling Authors Frances Frei & Anne Morriss on Creating a Strategic Plan for Effective Change Management

Frances Frei and Anne Morriss are the bestselling authors of books such as Uncommon Service: How to Win by Putting Customers at the Core of Your Business, Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You, and their latest book Move Fast & Fix Things: The Trusted Leaders Guide to Solving Hard Problems. They also co-host the TED podcast titled Fixable where guests call in to have their workplace problems resolved in 30 minutes or less. Frances is a professor of technology and operations management at the Harvard Business School. She also previously served as Uber's first SVP of leadership and strategy and has been central to the company’s cultural transformation having helped build up the leadership skills at all levels of the organization. Anne is a leadership coach and executive founder of The Leadership Consortium (TLC), a leadership accelerator that develops leadership skills of early-stage tech founders, Fortune 50 executives, and public sector leaders. She also previously served as the CEO of the genetic research company GenePeeks. November 13, 2023

819: When the infamous motto “Move fast and break things” was informally embraced by Facebook years ago, it fueled the idea that there was a trade-off between the pace of transformation and building a great company. Bestselling authors Frances Frei and Anne Morriss assert otherwise. Join us in this episode of Technovation where the renowned authors and co-hosts of TED podcast ‘Fixable’ share valuable insights on leading change management with both speed and excellence from their latest book, “Move Fast & Fix Things: The Trusted Leaders Guide to Solving Hard Problems”. Frances and Anne both draw from their expertise in leadership coaching and provide actionable strategies to build trust through authenticity, logic, and empathy; lead effective change management; and achieve excellence through radical prioritization. Tune in as we explore the importance of storytelling, the advantage of failures, and other key takeaways from their book.

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This episode is sponsored by Cisco’s Panoptica.

"In order to be trusted, and this is at the individual team, organization society level, people need to experience three things from us. They need to experience our authenticity, logic, and empathy." - Prof. Frances Frei

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

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