Fortune 100 | episode 395

Liberty Mutual CIO James McGlennon

James McGlennon is the Chief Information Officer of Liberty Mutual, a Fortune 100 company with revenues exceeding $42 billion. As CIO, James oversees an organization of roughly 6,000 employees and several thousand contractors around the world. This organization includes CIOs for each of the company’s major business units and corporate functions. Further, James oversees four groups that span all of the major business units. May 27, 2019

395: Liberty Mutual CIO James McGlennon discusses the company’s agile and cloud transformation, which has included a multi-pronged approach designed to eliminate or refactor legacy technology, send existing employees to coding immersion programs, have 90 percent of teams working in an agile fashion, and move from one percent to 25 percent of technology in the cloud with a goal to reach 100 percent. We also discuss James’ take on artificial intelligence, robotics, and augmented and virtual reality, how Liberty Mutual works with its different customer groups, what the company does at the business unit level versus the enterprise level, among other topics.

The three key components are our agile transformation, our journey to the cloud, and our ability to do that with our business. Those three provide a multiplier effect that you would not get if you did not do all three at the same time.

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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