Beyond CIO | episode 559

HSBC's John Hinshaw on Digital Transformation and Strategic Partnerships

John Hinshaw is the Group Chief Operating Officer of HSBC, the largest bank in the world for global trade with revenues exceeding $50 billion annually. Prior to joining HSBC, John was the Executive Vice President and Chief Customer Officer at Hewlett Packard Enterprise. May 17, 2021

559: John Hinshaw, Group Chief Operating Officer of HSBC, discusses why he decided to join HSBC after a diverse career, and how many financial industry disruptors come from outside the industry. We discuss HSBC’s “coopetition” with FinTech and the advantages both sides get from partnering with each other, why HSBC has shifted from investing in later-stage companies to earlier-stage organizations in the Series A or angel rounds, and HSBC’s partnership with Google looking at financial crime and money laundering. John also discusses COVID’s impact on the digital adoption curve, the future of work at HSBC, and the rise of emerging technologies such as 5G, AI, and quantum computing.

Check out Peter High’s recent article on Forbes HSBC’s COO Brings The Magic Of Silicon Valley To The 156 Year Old Bank.

Also available on YouTube:


This episode is sponsored by Apptio.

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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