Mark Silver, Divisional Chief Information Officer of Siemens Health Services

May 24, 2010

Among other topics, Mark discusses the following issues with Metis Strategy

  • His ascent to the CIO role through a non-traditional path, and how he caught up on the learning curve without much technical coding expertise
  • How experience with the technical details of coding are less important for becoming a CIO than understanding the business and the way in which it interacts with technology
  • The concerning lack of higher education training technologists receive in interacting with business partners, and the need for the CIO to be the translator of business issues into technology solutions
  • The cultural issues surrounding the adoption of a social media strategy
  • The role IT can play in facilitating the social media strategy discussion and development


Mark Silver’s Biography

Mark is the divisional Chief Information Officer of Siemens Health Services, the $1 billion global health information systems solutions provider for the HealthCare sector. In that role, he focuses on increasing profit, improving productivity & reducing costs through effective knowledge systems, people, and processes.

Prior to his time at Siemens Health Services, Mark was the Chief Information Security Officer for Siemens Corporation responsible for the Americas operations. Prior to his time in the private sector, Mark held a variety of leadership positions within the Queensland government in his native Australia, including managing IT infrastructure and e-Security. He has also held senior roles in marketing, communications, and public affairs.

He is also a board member of the Geographic Society of Philadelphia, a member of the Temple University School of Science and Technology Advisory Board and part of the leadership team of the Greater Philadelphia Senior Executive Group.

Mark graduated from the Queensland University of Technology with a Master of Business (an MBA is the USA equivalent) majoring in organizational communication.

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

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