373: Travelport CIO Matt Minetola asserts that as a CIO of a technology company, a critical part of his job is to bring in technology that allows Travelport to distinguish itself, rather than simply managing technology. He cites that if you are the leader of a technology company in today’s world, it is your responsibility to change how the organization builds and develops products. To do this, Matt is focused on constantly identifying key technology enablers to help Travelport set itself apart. We also discuss the value of the cloud, the importance of quickly digesting and managing data, Travelport’s focus on the customer experience, and a variety of other topics.
Matt is the CIO of Travelport, a UK-based travel and technology company and one of the three major Global Distribution System operators. As CIO, Matt is responsible for leading all aspects of Travelport’s technology organization and for the technical delivery of its Travel Commerce Platform. Prior to Travelport, Matt spent 14 years as a CIO at HP.