episode 707

Cardinal Health CIO Michelle Greene on Engaging & Collaborating Across the Business

Michelle Greene is the Executive Vice President, Chief Information Officer, and Global Business Services Head at Cardinal Health, a healthcare services company, and the 14th highest revenue-generating company in the United States with more than 180 billion in annual revenue. In her role, Michelle leads enterprise IT; the company's commercial technology engine, Fuse; and global business services, the team that's responsible for defining and running globally integrated processes across the company as well as driving business improvement and process simplification. Prior to her time at Cardinal Health, Michelle was the Vice President of Information Technology at Masco Corporation. October 17, 2022

707: Michelle discusses the complexities of Cardinal Health’s business, the power of collaboration, and the company’s internal talent strategy. She gives an overview of how her teams are organized and a deeper look into the company’s technology commercialization engine Fuse and how it contrasts with the company’s digital office. Michelle also discusses how she works together within her executive time and focuses on implementing a culture of collaboration with her colleagues. She covers the recruiting and retraining strategy for employees relating to continuous improvement and diversity of thought and experience. Finally, Michelle talks about the keys to her career success and looks ahead at the trends in automation that are on her radar for the future.

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The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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