Among other topics, Mike discusses the following issues with Metis Strategy:
- Target, and the design decisions of the workplace
- The methods he uses to maintain customer prospective
- How he sees differences in customer behaviors between Europe and the United States
- The disappearance of “omnichannel” terminology in retail
- The absence of a digital-physical divide in retail
- The management of “offline” versus “online”
- The organizational systems he has used to promote efficiency
- What his priorities are for the foreseeable future
- Target’s reaction to information breaches and improved security
- Eye on the Trends: Open Source
Mike McNamara’s Biography Mike McNamara is the Chief Information Officer at Target, a well-known retail business with over $72 billion in revenue. As CIO, Mike is responsible for information technology operations throughout the retail company’s stores, distribution centers, headquarters locations and international facilities. Prior to Target, Mike worked at Tesco, serving as Chief Information Officer, Operations Development Director, UK IT Director, and CTO of tesco.com during his over 16 years with the company. Mike received his Bachelor of Engineering degree in Civil Engineering from University College Dublin.
Podcast: Play in new window | Download
Subscribe: Apple Podcasts | Spotify | RSS | More
The World Class IT principles in yellow were the focus of this interview
Related Podcasts:
