episode 475

Commonwealth Bank of Australia CIO Pascal Boillat

Pascal Boillat is the Group Executive of Enterprise Services and Chief Information Officer at Commonwealth Bank of Australia, Australia's leading provider of integrated financial services with revenues exceeding $16 billion annually. In this role, Pascal leads the technology and operations division, which is designed to help deliver the best digital banking services to its customers. Prior to joining Commonwealth Bank of Australia, Pascal was the Group Chief Information Officer at Deutsche Bank. August 10, 2020

475: Commonwealth Bank of Australia CIO Pascal Boillat discusses:

  • Pascal’s 6-pillared IT strategy
  • Advantages Pascal gains having technology and operations disciplines under his purview
  • Some of the innovation efforts Commonwealth Bank is undergoing.
  • Why working remotely due to COVID-19 was even more of a transition for Australians than other parts of the world 
  • The tech landscape in Australia 
  • How the company works with other FinTechs
  • Pascal’s take on quantum computing, AI, and the cloud

Among a variety of other topics.


This episode is sponsored by Zoho.

"We actually see that the employees are actually asking us to, "Can we have that level of flexibility going forward?" They're realizing the benefit, not just for the company, but also for themselves. Cutting down commuting times, working around the home schedule, the fact you actually may increase even productivity, and so on."

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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