Phil Fasano, Chief Information Officer of Kaiser Permanente

October 11, 2010

Among other topics, Phil discusses the following issues with Metis Strategy

  • How IT supports Kaiser Permanente’s multiple healthcare arms
  • The importance of IT in providing better information faster to physicians and healthcare decision makers
  • Kaiser Permanente’s use of the electronic medical record, and the benefits garnered
  • IT’s role in responding to healthcare reform
  • Kaiser Permanente’s IT innovation process and how listening to the needs of end-users can be the genesis of new ideas
  • The promising future role of mobile technologies in enhancing healthcare


Phil Fasano’s Biography

Phil is the Chief Information Officer at Kaiser Permanente, where he directs the 6,000 employees of the health information technology team. He was recently named one of Computerworld’s 2010 Top 100 Information Technology (IT) Leaders for exceptional technology leadership and effectively managed IT strategies. Since joining Kaiser Permanente in 2007, Phil has been working on using technology to move the not-for-profit health care system toward a vision of real-time, personalized health care for its 8.6 million members. Under Phil’s leadership, the company creates better tools and platforms to deliver smarter, more connected care that is also preventive and affordable.

Phil has served in information technology leadership roles in leading finance companies, including Capital One Financial Group, where he drove the transformation to diversified financial services. He also helped reshape the company’s IT organization to reduce costs and to improve the consistency of delivery for business initiatives, strengthened the management structure, and shortened time to market. As senior vice president and global business executive for JP Morgan, he helped improve the IT function, reinvigorate a strong customer focus, and acquire and retain new business.

Previously, Phil worked at Capital Sourcing Group, Inc., a consulting company he founded to serve Fortune 500 companies and the federal government. He has also held executive internet technology positions and executive positions at American Financial Group, Deutsche Financial Services Corporation, Bankers Trust, and Kidder, Peabody & Co.

Phil earned an MBA from Long Island University and an undergraduate degree in Computer Science from the New York Institute of Technology.

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

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