Fortune 100 | episode 401

Express Scripts CTO Emeritus Phil Finucane

Phil Finucane is the Chief Technology Officer emeritus of Express Scripts, a Fortune 25 company with over $100 billion in revenue before being acquired by Cigna in December 2018. While serving as CTO, Phil was tasked with setting the strategic vision and the subsequent execution of how technology was delivered within Express Scripts. To do this, Phil had oversight of the company’s architecture team, the digital experience team, and the agile product owner practice, which enabled him to have a foothold within every part of the company’s engineering organization. Prior to joining Express Scripts in 2016, Phil was the Chief Architect for Enterprise Growth at American Express. Before AmEx, Phil was CTO of the FarmVille division of Zynga during its hyper growth stage. July 08, 2019

401: Express Scripts CTO emeritus Phil Finucane details Express Scripts’ integration with Cigna. While Cigna has a strong engineering organization, the two companies have different visions for how to execute a successful integration. Because of this, a large part of Phil’s job was to help Cigna understand how Express Scripts operated, to understand how Cigna operated, and to understand how the combined entity would interface with its business partners. From there, Phil looked to build a path that brought together the best of both worlds by bringing complementary strengths together. We also discuss the lessons Phil has pulled from his time in Silicon Valley, Express Scripts’ approach to eliminating technical debt, his take on artificial intelligence, and a variety of other topics. 

We are witnessing technology go in amazing directions, and it is always improving the ways in which we can interact with the world around us. However, it is not about the technology itself. What is more important is how we take all the promise that various technologies have for us and integrate them into how we work and how they drive better outcomes for the enterprise.

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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