Intuit's Transformation: CIO Rajan Kumar on Cloud, 'Big Bets', & Product Orientation
Rajan Kumar is the Chief Information Officer of Intuit, a nearly $13 billion revenue financial software company. Rajan has been in his current role since August of 2021, and with the company for seven years. He's a product-centric chief information officer who's driven one of the most extensive cloud adoption journeys in corporate America. March 20, 2023751: Rajan joins us to speak about his experience driving one of the most extensive cloud adoption journeys in corporate America and managing a product-oriented operating model at Intuit. We discuss the company’s ‘Big Bets’ and how technology is being used to bring them to life, specifically the company’s AI virtual expert platform. Rajan covers how he interacts with different customer journeys, how he builds an ecosystem to leverage artificial intelligence tools, and what other trends in technology are on Rajan’s radar. We also explore Intuit’s company culture, the focus on retaining talent, and the keys to Rajan’s career success.
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"Everything at Intuit starts with what we call customer obsession."The World Class IT principles in yellow were the focus of this interview
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