Among other topics, Rob discusses the following issues with Metis Strategy:
- An overview of the recent projects where IT played an integral role
- Utilizing metrics to drive customer satisfaction
- The transformation undertaken by the IT department following the financial crisis
- The technologically-informed business executives present Freddie Mac
- Enhancing IT’s relationship with the organization through the BTO
- Governance practices for large scale agile projects
Rob Lux’s Biography
Rob is the Chief Information Officer at Freddie Mac, a financial services corporation that specializes in commercial and residential mortgages, with more than $60 billion in annual revenue. In that role, he leads the development of the technology enabled capabilities that drive America’s modern day mortgage market.
Prior to Freddie Mac, Rob served as a Principal at Tower Watson where he led the Risk & Financial Services IT division. He also held the position of chief architect at GMAC Financial Services, among other roles.
Rob received a bachelor’s degree from Drexel University in Commerce and Engineering, and a master’s degree in Management of Technology from University of Pennsylvania.
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The World Class IT principles in yellow were the focus of this interview
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