Fortune 500 | episode 533

Gap's CIO Drives Its Long-Term Strategy

Sally Gilligan is the chief information officer and head of strategy for Gap, Inc., a Fortune 500 clothing retailer with annual revenues exceeding $16 billion. In this role, Sally oversees Gap’s technology organization and leads the creation of Gap’s long-term strategy. Prior to joining Gap, Sally was a senior analyst at eONE Global. February 17, 2021

533: GAP chief information officer and head of strategy Sally Gilligan discusses 

  • The modernization journey Gap’s technology team has been on
  • How Sally leverages her strategy, finance, and supply chain backgrounds in her role
  • The interplay between the company’s enterprise, digital, and data strategies
  • Several aspects of the COVID-19 pandemic, such as how it forced agile and innovative thinking, how it accelerated several trends that were on the roadmap, some of the transformations the company made that helped prepare it for the pandemic, and some of the indelible marks of the pandemic that Sally believes will remain once we return to a new normal. 
  • The benefits of having a diversity of talent in technology
  • The state of the union of women in technology
  • The importance of having a pipeline and role models for under-represented groups in technology

Among a variety of other topics.

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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