Chief Digital Officer | episode 471

Mars CDO Sandeep Dadlani

Sandeep Dadlani is the chief digital officer of Mars, a century old private maker of confectionery, pet food, and other food products and a provider of animal care services with roughly $37 billion in annual revenue. As CDO, Sandeep’s primary role is to leverage technology, data, and analytics, while driving new digital experiences to help Mars achieve its purpose and ambition faster - 100 times faster, as he notes in this interview. Prior to Mars, Sandeep spent over 16 years at Infosys. July 27, 2020

In this interview, we discuss 

  • Sandeep’s purview as the CDO of Mars
  • The three pillars that drive Mars’ digital engine
  • The five cultural principles that guide Mars as a company
  • The extreme focus Sandeep has put on customer centricity
  • Why Sandeep believes creating a culture of curiosity is as important as creating the right data infrastructure
  • Mars’ movement to come up with 100 insights in the next 100 weeks
  • The prevalence of AI in the company
  • How the company is using Snickers to show gratitude to frontline workers

Among a variety of other topics.


This episode is sponsored by Zoho.

"From a data strategy perspective, we were clear that creating a culture of curiosity was perhaps as important as creating the right technology data infrastructure."

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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