Chief Digital Officer | episode 471
Mars CDO Sandeep Dadlani
Sandeep Dadlani is the chief digital officer of Mars, a century old private maker of confectionery, pet food, and other food products and a provider of animal care services with roughly $37 billion in annual revenue. As CDO, Sandeep’s primary role is to leverage technology, data, and analytics, while driving new digital experiences to help Mars achieve its purpose and ambition faster - 100 times faster, as he notes in this interview. Prior to Mars, Sandeep spent over 16 years at Infosys. July 27, 2020In this interview, we discussÂ
- Sandeep’s purview as the CDO of Mars
- The three pillars that drive Mars’ digital engine
- The five cultural principles that guide Mars as a company
- The extreme focus Sandeep has put on customer centricity
- Why Sandeep believes creating a culture of curiosity is as important as creating the right data infrastructure
- Mars’ movement to come up with 100 insights in the next 100 weeks
- The prevalence of AI in the company
- How the company is using Snickers to show gratitude to frontline workers
Among a variety of other topics.
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This episode is sponsored by Zoho.
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"From a data strategy perspective, we were clear that creating a culture of curiosity was perhaps as important as creating the right technology data infrastructure."The World Class IT principles in yellow were the focus of this interview
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