episode 792

Navigating Intersections: GSK's CDTO Shobie Ramakrishnan on Developing A Cohesive Technology Strategy

Shobie Ramakrishnan is the Chief Digital and Technology Officer of GSK, a global biopharma company based in the UK that earns an excess of $31 billion in annual revenue. Shobie has been with the company since 2018, and in her current role since 2021. Within her role, she is responsible for transforming the company’s capabilities in digital, data and analytics and playing a pivotal role in establishing a more agile commercial operating model. Prior to joining GSK, Shobie held senior technology leadership roles in organizations including CTO at AstraZeneca; VP, IT and M&A Integration at Salesforce, and Global Head of Roche Pharma IT Strategy & Operations at Genentech. Shobie also serves on the board of directors for Remediant. August 10, 2023

792: Shobie Ramakrishnan shares insights with our host Peter High about developing a cohesive technology strategy that focuses on intersections within the organization. Shobie shares how she orchestrates her team’s collaboration across departments, crafting a strategy with a clearly communicated vision, and plays both defense and offense with technology and data. She explains GSK’s forward-thinking approach to AI, the maturation of cybersecurity practices, and efforts to supercharge R&D with data. Shobie also dives into the tech-centric culture of the firm, the talent training strategy it has developed, and the skills that are necessary to drive the business forward. Finally, Shobie looks ahead at trends in technology that are on her radar and reflects on the keys to her career success.

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“I think of our strategy as having a healthy balance of two components: playing offense with data and technology and playing defense.”

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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