Fortune 500 | episode 499

PayPal CTO Sri Shivananda

Sri Shivananda is the senior vice president and chief technology officer of PayPal, a Fortune 500 online payments company with revenues of roughly $17 billion annually. In this role, Sri is responsible for creating delightful customer experiences through technology. Prior to joining PayPal, Sri was vice president of global platform & infrastructure at eBay. November 02, 2020

499: PayPal SVP & CTO Sri Shivananda discusses

  • His purview as CTO and the three main priorities in the role
  • Aspects of the COVID-19 pandemic, such as 
    • PayPal’s response
    • How the company has seen significant growth throughout it
    • How it has resulted in an acceleration of digital payments
  • Sri’s experience serving on the board of a public company
  • Why Sri believes payments as a known activity will begin to disappear

Among a variety of other topics.


This episode is sponsored by Zoho and Sykes

"Choices that you made in the past may no longer be relevant. You need to continuously innovate and modernize tech and while doing so, build for certain things that we think of as nonfunctional requirements."

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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