CIO First 100 Days |

Stephen Gold, Senior Vice President and Chief Information Officer for CVS Caremark

June 30, 2014

Among other topics, Steve discusses the following issues with Metis Strategy:

  • The current set-up of his role at CVS Caremark
  • The strategies he leveraged as he prepared for his first 100 days at the organization
  • His philosophy on hiring vs. bringing-in external resources to a company
  • Discussion of five strategic pillars that Steve prioritizes, and how he uses the ACT framework (accountability, collaboration, and tenacity) to develop metrics against those strategic pillars
  • How CIOs need to be great business leaders and strong technologists
  • Eye on the Trends: The recent changes in the healthcare sector combined with consumerization of technology will continue to empower people in better managing their healthcare

Steve Gold’s Biography

Steve is Senior Vice President and Chief Information Officer for CVS Caremark Corporation. In this role since July 2012, he is the company’s senior technology executive, with responsibility for all information systems and technology operations, including information technology strategy, application development and technology infrastructure. Steve was previously Senior Vice President and CIO for Avaya, and also held similar roles at GSI Commerce and Merck & Co., where he supported its Human Health and Vaccine division.

He also served as Senior Vice President and Chief Information Officer of Medco Health Solutions, Inc., from July 1993 to September 2003, when it was a subsidiary of Merck.

He holds B.S. in Computer Science from St. John’s University.

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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