Among other topics, Tom discusses the following issues with Metis Strategy:
Tom Nealon’s Biography
Tom is a member of the Board of Directors of Southwest Airlines Co., a role he has held since December 1, 2010. On April 16, 2012, he also began serving as a member on the Board of Directors of the Fossil Group Inc. Tom was also the Group Executive Vice President of J.C. Penney, a role he assumed after having spent time as EVP and CIO. During his tenure with the company, he oversaw all of information technology including the design and ongoing development of systems and infrastructure to support the long-range plan and strategic business objectives. He also led the development of innovative technological and process improvements across J. C. Penney to improve customer experience and increase efficiency.
Before his time at J. C. Penney, Tom served as the Senior Vice-President of Technology and Chief Information Officer of Southwest Airlines Co. At Southwest, he led the transformation of their technology organization and the improvement of all business processes surrounding customer interactions. His initiatives caused significant technology-driven improvements across most of the business from ground and flight operations to maintenance and engineering, schedule planning and even southwest.com.
Prior to his time at Southwest, Tom was a partner with the Feld Group, a position he undertook after spending time as the CIO of Frito-Lay, a division of PepsiCo.
Tom received the 2010 MIT Sloan CIO Symposium Award for Innovation Leadership and was recognized by Information Week as a “Premiere 100 CIO” in 2007. He has also served as a MIT Sloan CIO Symposium Award Judge since 2012.
Tom holds a Bachelor of Science degree from Villanova University and an MBA from the University of Dallas.