Tomasz Smaczny, Former Chief Information Officer of Cathay Pacific

March 11, 2013
Among other topics, Tomasz discusses the following issues with Metis Strategy:
  • Tomasz’ background as an engineer, and his unusual path into IT and ultimately the CIO position
  • IT’s role in enabling shared services (back end) and channel integration (front end)
  • How an Enterprise Architecture function can act as a tool to drive closer communication and collaboration between the business and IT
  • The need to recruit and retain top talent, and how Tomasz continually sought to surround himself with highly capable individuals throughout his tenure
  • Eye on Trends: The mobile channel and how it delivers value to customers, provides a high degree of personalization, and drives innovation

Tomasz Smaczny’s Biography

Tomasz was until August 2012, the Executive Director and CIO of Cathay Pacific, the multi-billion dollar airline based in Hong Kong. He held that role for four years, and oversaw a significant transformation in the airline and its IT function. He also holds a non-Executive Directorship position with SITA, the world’s leading specialist in air transport communications and information technology,  and is a member of Board’s Remuneration Committee.

Prior to his time at Cathay Pacific, Tomasz was the CIO of ANZ National Bank, the New Zealand division of the ANZ banking group. In all, Tomasz has performed IT executive roles for 15 years in transportation, banking, insurance, financial services, logistics, and retail.

In recognition of his achievements, Tomasz was awarded the 2011 China Best Business Value CIO and the 2012 Hong Kong CIO of the Year for Large Enterprises.

Tomasz holds an MBA and is a qualified Company Director with accreditation from the Australian Institute of Company Directors.

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

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