Torsten Wenell, Lecturer and a Member of the IT Management Research Team at The IT University in Gothenburg, Sweden

February 10, 2009

Among other topics, Torsten discusses the following issues with Metis Strategy

  • The importance of customer segmentation for in-house IT departments
  • The three levels of IT decision making
  • Sweden’s position as a leader and innovator in technology
  • Business units as the real cost driver for IT
  • The possibility that the business may not need to understand where IT costs come from as long as IT delivers what is required


Torsten Wenell’s Biography

Torsten is currently a lecturer and a member of the IT Management research team at The IT University in Gothenburg Sweden. He leads a research project to formulate methods and practices for the IT industry from which participating companies implement processes to better deliver business value while also lowering IT cost of operation.

In 1997, Torsten founded Provment, based on the realization that the open systems world needed the same management services that were available on the mainframe – services that are required to run an IT operation efficiently. During Torsten’s tenure at Provment, a Harvard Business School case was written on the company entitled, “Postgirot Bank and Provment AB Managing Cost of IT Operations”, highlighting Torsten’s unique approach to managing IT operation costs. In 2007, Provment was purchased by the American firm, SantoriTech.

Prior to his time with Provment, Torsten was the CIO of Svenska Finans where he created a new IT department delivering controls and value to the company in the process.

Prior to Torsten’s time at Svenska Finans, he spent 18 years at IBM where he had several management positions. For the majority of his time with IBM, he was in charge of development and marketing of standard applications in Sweden, and later the entire Nordic area. The last four years at IBM he was appointed to the position of Account Manager to the Public Sector.

Throughout Torsten’s career, he has also consulted companies large and small.

Torsten has spoken extensively on topics such as the “Effective management of Outsourcing IT”, “Business Evaluation of IT cost” and similar topics.

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

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