episode 458

Innovation Strategy with TD Ameritrade’s CIO

Vijay Sankaran is the chief information officer of TD Ameritrade, a major financial services organization with over $5 billion in annual revenue. Vijay’s broad purview includes all aspects of technology and leading and fostering innovation, the entire data platform, data management, artificial intelligence initiatives, a variety of operational responsibilities, and the new incubator, Discotech. Prior to joining TD Ameritrade, Vijay spent over a dozen years at Ford Motor Company, most recently serving as the IT chief technology officer. June 01, 2020

458: TD Ameritrade CIO Vijay Sankaran discusses how TD Ameritrade approaches innovation. The company looks to apply a systematic design thinking process to innovation and seeks to understand the problem it is trying to solve. It then determines  what the internal or external consumers pain points are , apply a disciplined discovery approach to understanding those pain points, experiment with what the best possible solution is for that pain point, and then experiment through a set of tests, develop a minimum viable product, and generate feedback to cultivate a solution that best addresses those pain points for the consumer. We also discuss the Discotech incubator, how Vijay used his experiences at a complex organization such as Ford to be successful in his new post at TD Ameritrade, how the company uses artificial intelligence, among other topics.

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

From strategy to implementation

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