5/29/18
By Peter High, Published on Forbes
National Grid is one of the world’s largest investor-owned utilities, focused on transmission activities in electricity and gas. The United Kingdom-based behemoth has the vision to “exceed the expectations of our customers, shareholders and communities today and make possible the energy systems of tomorrow.”
One of the key executives to bring that vision to life is the company’s Chief Information and Digital Officer Andi Karaboutis. She has been the CIO of Dell, and she held a number of roles above that of the CIO at Biogen prior to joining National Grid in 2017. She is currently on the board of directors of Perrigo Company and Advance Auto Parts.
From her perch as CIO/CDO, she leads the company’s NGDigital Labs, which is tasked to develop innovative solutions leveraging “distributed generation management, peer-to-peer energy trading using Blockchain, AI and big data solutions to better understand our customers, to virtual reality projects to improve field force efficiency,” as she notes herein. These efforts have led to increased value to National Grid, and enhanced customer engagement and satisfaction. For her work, she has been recognized as a Forbes CIO Innovation Award winner.
Peter High: Please describe your purview at National Grid.
Andi Karaboutis: National Grid is one of the largest publicly-traded utilities in the world, focused on electric and gas transmission and distribution activities in the UK and the northeastern US. We play a vital role in connecting millions of people to the energy they use, safely, reliably, and efficiently.
To read the full interview, please visit Forbes