596 Technovation Podcasts

Technovation is a twice-weekly podcast series featuring conversations with top executives (CIOs, CDOs, CTOs) and thought leaders at the intersection of business, technology, and innovation. Each episode explores the technology trends that are transforming business, and the leaders driving digital change inside their organizations. Hosted by Metis Strategy president Peter High, Technovation is the premier podcast for IT and technology.

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Episode 595

How Zendesk CIO Colleen Berube is Enhancing the Customer & Employee Experience

September 20, 2021
Colleen Berube is the Chief Information Officer and Senior Vice President of Operations at Zendesk. Zendesk is a customer experience company founded in 2007 that enables businesses around the world to take their customer service online. As of December 2020, the company surpassed a billion ...

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Colleen Berube Chief Information Officer & SVP of Operations at Zendesk
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CIO Plus | 595

How Zendesk CIO Colleen Berube is Enhancing the Customer & Employee Experience

595: In this interview, Colleen Berube, Chief Information Officer and SVP of Operations at Zendesk, focuses on the customer and employee experiences. Colleen describes how tech, data, and process ...
September 20, 2021
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Mik Kersten Author of Project to Product & CEO of Tasktop
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462

Project to Product Author Mik Kersten

In this interview, we discuss insights from Mik’s book, the massive IT productivity discrepancies between digitally native organizations and legacy enterprises, the economic impact of ...
June 18, 2020
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