596 Technovation Podcasts

Technovation is a twice-weekly podcast series featuring conversations with top executives (CIOs, CDOs, CTOs) and thought leaders at the intersection of business, technology, and innovation. Each episode explores the technology trends that are transforming business, and the leaders driving digital change inside their organizations. Hosted by Metis Strategy president Peter High, Technovation is the premier podcast for IT and technology.

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Episode 595

How Zendesk CIO Colleen Berube is Enhancing the Customer & Employee Experience

September 20, 2021
Colleen Berube is the Chief Information Officer and Senior Vice President of Operations at Zendesk. Zendesk is a customer experience company founded in 2007 that enables businesses around the world to take their customer service online. As of December 2020, the company surpassed a billion ...

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CIO Plus

Most CIOs wear many hats. The good news is, those hats are getting more strategic. Companies around the US and beyond of expanding the CIO’s responsibilities based on the translation of good work done in IT into other divisions and departments in the company. I refer to this phenomenon as the CIO-plus role, and there are many reasons to believe that it is here to stay. CIOs are now also Chief Innovation Officers, Heads of HR, Chief Supply Chain Officers, and Heads of Shared Services to name just a few. The following interviews feature leaders who have assumed these additional responsibilities:
Sanjeev Addala CIO/CDO of AES Corporation
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Board Level CIO | 443

Digital Transformation with AES's CIO/CDO

443: In this interview, Sanjeev discusses how AES is applying its digital vision and strategy across the core business, specifically technologies such as strategic data platforms, artificial ...
March 23, 2020
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