575: In this interview, Scott discusses Wyndham’s investments in the cloud and various platforms, how the company leverages them to meet the needs of various constituent groups, and how the insights his team draws from them help drive the broader business strategy. Scott also explains the technology implications behind Wyndham’s spin-off, the acquisition of La Quinta, the pandemic, and how the company managed and changed at such a rapid pace throughout these major points in his career. Finally, we discuss what the future looks like for the hospitality industry and some of the trends he sees coming out of the pandemic.
In this episode, Mojgan discusses the company’s commitment to making innovation part of its DNA and the strategic pillars the company has put in place, which are focused on evolving the way the company works to drive integrated teams to push the blurring of lines between business and technology. First, the company leverages design thinking methodologies and always starts with the customer and works backward, and it has small multifunctional teams of technologists and business experts. Second, the company has developed a strategic architecture, driving modernization and simplification where appropriate. Lastly, but most importantly is talent, which the company considers its advantage multiplier. Mojgan cites that Travelers drives new skill sets and engineering talent in a variety of ways. We also discuss Mojgan’s view on the future of women in technology, and the revolution she sees happening in that regard, how Mojgan looks at the company’s 160-year old history as a position of extreme strength, how Mojgan’s diverse career path has colored her experience at Travelers, and a variety of other topics.
460: Syngenta Group chief information and digital officer Greg Meyers asserts that we are now heading into the third wave of technology change, which he believes can help reverse some of the effects that we have seen with climate change. Agriculture is responsible for about one third of the world’s greenhouse gas emissions, and it consumes about 70 percent of the world’s freshwater supply, which is 30 percent more than we can naturally replenish. This third wave entails bringing computer and data science to the farms to try to find these breakthroughs that allow farmers to continue to increase food production as the world population grows in a way that is more regenerative, keeps more carbon in the soils, and allows us to conserve more water. We also discuss the extreme difference between different market segments that the company operates in, the talent landscape in Switzerland, the evolution of IT going from trying to get IT on the agenda of management teams to extreme excitement around the function, among other topics.