Digital Maturity
The use of digital technologies and digitally-enabled approaches to change a business model provides opportunities for new revenue, improve customer engagement, increase efficiency, empower flexibility and unlock scalability. Our Digital Maturity Assessment is an effective tool to provide guidelines for a clear path throughout the digital transformation journey.
- Step 01 Digital Maturity Framework
- Step 02 Digital Maturity Scale
- Step 03 Digital Maturity Assessment
How it Works
Strategy
Vision & Strategy The establishment of future state objectives and goals (Vision) and an approach (incl. planning and decision-making) to pursue them (Strategy) as well as their alignment with business activities throughout the organization.
Culture & Mindset The principles and organizational mindset built around the delivery of digital products and services and how employees are engaged and empowered to provide new solutions.
Operating Model
Digital Processes The means through which digital capabilities the customers interact with are created.
Organization & Change Management The models and management practices in place to facilitate the speed and flexibility required in digital growth and development.
Architecture & Tools The governance, infrastructure, and applications responsible for the collection and maintenance of data used in digital initiatives.
Functional Processes Processes that drive and support day to day operation of the business and the generation of revenue.
Capabilities
Digital Capabilities Fundamental building blocks at the new frontiers of the business world that create value for the organization and its stakeholders through the transformation of customer experiences, product & services offerings, operational processes, and business models.
