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Operating Model

How you do it matters. Our operating model capabilities equip you with the team structures, capabilities, and ways of working to not only propel your strategy forward but create a platform to thrive in the digital age.

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Intro

How You Do
It Matters

An operating model is the vehicle that takes you from strategy to results, and more often than not, a pivot in strategy requires a recalibration or complete overhauling of your operating model.   

Whether you are looking to build a product orientation to better align resources with business outcomes, deploy agile ways of working at scale, explore global workforce strategies, or refresh your talent model to attract and retain the right people, our operating model capabilities close the gap between the way you work and your strategic ambitions.

Our Capabilities

Operating Model Capabilities

Product-Based Operating Model

Designed to better align digital & technology resources with the capabilities of the business while increasing velocity and agility, our product-based operating model capabilities reposition, reskill and recalibrate your workforce with a bias for proactive roadmapping and engagement, cross-functional collaboration, and metrics-based success measurement.

Capability Planning & Development

Using a structured framework that can be tailored to functional and enterprise scope alike, we determine which of your digital & technology capabilities are leading, lagging, or at parity, and based on your strategic context, where to channel your finite resources to achieve the highest return on your investment.

Agile Ways of Working

The days of locking in an annual plan and putting your head down are a relic of the past. Drawing from various accepted agile methodologies (e.g., SCRUM, SAFE, KANBAN) and product management disciplines, we help organizations decide when agile is right for the work, and how it can be tailored to the unique needs of your organization so that your strategy, planning, and delivery processes are able to pivot as new opportunities arise and priorities change.

Global Workforce Planning

Whether you are evaluating outsourcing partners to boost profits, or contemplating a build, operate, transition strategy in a nearshore location to bring strategic skills back in-house, our global workforce planning capabilities are designed to help you tackle the operational and financial challenges you will encounter along the journey, from strategy through execution.

Talent Management

Despite their best efforts, your HR function doesn’t understand the nuanced needs of a leading digital and technology organization. Our talent management offerings provide the expertise and know-how to recalibrate your competency models, career paths, and performance systems to enable your strategy and create more ways to win in the war for talent.


Books

Getting to Nimble

By Peter High

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World Class IT

By Peter High

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Implementing World Class IT Strategy

By Peter High

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