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Forum on World Class IT - 319 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

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September 22, 2014: Peter High, Implementing World Class IT Strategy: How IT Can Drive Organizational Innovation

Among others, Peter discusses the following topics:

  • The importance of building a strong IT core
  • The need for IT to partner with the customer facing parts of the organization
  • The need for IT to build up an R&D mentality
  • The advantages of better leveraging a company’s ecosystem of partners
  • The need for IT to ensure it speaks the language of the business
  • The need for IT to recognize that there is only one customer – the end customer

 

About the book

While function, innovation, and design remain key elements to the development and management of IT infrastructure and operations, CIOs must now think beyond their primary purview and recognize the value their strategies and initiatives will create for the organization. With Implementing World Class IT Strategy, the roadmap to strategic IT excellence awaits.

Praise for Implementing World Class IT Strategy

“The CIO role has evolved into one of a true business leader. CIOs must be focused on the company’s business strategy and find ways to deliver value, not just by cutting cost, but by driving the top-line. Implementing World Class IT Strategy provides insights into how today’s CIOs must operate and behave through the experiences of those who are doing it.”

—BRUCE HOFFMEISTER, Global Chief Information Officer, Marriott International

“Technology is transforming business and industries and those that capitalize will grow and those that do not will be left behind. Implementing World Class IT Strategy captures the many dimensions required for the contemporary CIO to be successful.”

—TIMOTHY J. THERIAULT, Senior Vice President, Chief Information, Innovation and Improvement Officer, Walgreens

“In Implementing World Class IT Strategy, Peter highlights the difficulty in being both operationally focused and strategically focused. As a CIO you absolutely need to keep things running smoothly, but you also need to make sure your organization is prepared to take advantage of changes—changes in your industry, changes in your customer needs, and changes in technology to deliver your products and services. Peter’s insights around striking the right balance are invaluable.”

—BILL KRIVOSHIK, Senior Vice President and Chief Information Officer, Time Warner

“All IT strategy boils down to answering one simple question: ‘What do we need to be able to do tomorrow that we can’t do today?’ If we can answer that question in clear, concrete business terms, then we can build the right IT strategy. In his discussions with many IT thought-leaders, Peter High has set out to help answer that and many other questions along the way.”

—STUART MCGUIGAN, Chief Information Officer, Johnson & Johnson

“Peter takes the industry’s best thinkers and shares their patterns of success using IT to transform business.”

—KIMBERLY S. STEVENSON, Corporate Vice President and Chief Information Officer, Intel Corporation

“Peter High provides practical advice on how to embark on the journey from tactical CIO to strategic CIO, highlighting proven methods that he and many leading CIOs have used to become strategic advisors to their colleagues, ultimately driving tremendous value to their companies and customers.”

—GREG CARMICHAEL, President, Chief Operating Officer, and Former Chief Information Officer, Fifth Third Bancorp

“Peter does an exceptional job of cutting through the myriad aspects of our changing technology landscape, distilling the salient lessons for senior IT and business executives, and providing a superb framework for strategic decision making.”

—JIM WHITEHURST, President and Chief Executive Officer, Red Hat

The World Class IT principles in yellow were the focus of this interview