673: In this interview, Thomas Kurian, Chief Executive Officer of Google Cloud, discusses the future ahead for cloud technology. He begins with an assessment of where we as a society are currently in the evolution of cloud computing and how Google’s Cloud Platform differs from the rest of the players in the space. Thomas then describes Google’s ambitious mission of training 40 million people on cloud technology, why it’s important, and how Google plans on achieving it. Finally, Thomas looks ahead at the future of work and the role technology and collaboration tools will play in managing a hybrid workforce.
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665: Prakash covers the topic of Autodesk’s transformation into a customer-centric organization with a focus on people and processes. Prakash provides an overview of Autodesk’s business, his purview as CIO, and what the migration towards customer-centricity has looked like. He describes the way his role as an IT leader and consumer of cloud services prepared him for the transformation at Autodesk as well as how his various roles at the company have given him a unique perspective in IT. Specifically, Prakash looks at the way IT has played a role in improving both the customer and employee experience, recruiting top talent, and providing growth opportunities for current talent at the company. Finally, Prakash looks at the trends in technology that his team is focusing on and what the keys to success were in his personal career path.
595: In this interview, Colleen Berube, Chief Information Officer and SVP of Operations at Zendesk, focuses on the customer and employee experiences. Colleen describes how tech, data, and process help to scale the business and provides insight into how she balances adding processes without adding unneeded bureaucracy. We discuss the role her team plays in enhancing the customer experience, how the customer and employee experiences are connected with one another, and how COVID has changed the way companies think about the overall idea of “experience.” Finally, Colleen shares her perspective on the state of women in technology leadership positions and trends in technology she looks forward to.
588: Ed Jennings, Chief Executive Officer of Quickbase, dials into the concept of citizen developers. Ed describes the nature of Quickbase’s business and how he defines citizen automation. He provides insight into how companies can train and empower citizen developers, how the pandemic acted as a catalyst for citizen automation with a renewed focus on resilience, and how citizen automation can unlock the full potential of systems, people, and teams. Finally, Ed also describes where citizen automation typically begins in enterprises, how citizen automation both competes and collaborates with traditional IT organizations and ecosystems, and how companies can begin their citizen development journey.
541: Sunny Gupta, the CEO of Apptio, has driven his company to become a market leader with significant scale. In this interview we discuss the Technology Business Management Council the company created and its strategic priorities, the four areas where technology business management plays a role today, and Sunny’s advice for those low on the transformation curve. We discuss why there is no separation between the business and IT anymore, how Apptio integrates with other platforms to create a central financial technology decision engine, and Apptio’s experience going public and then going private. Lastly, we discuss four acquisitions the company has made in recent times, some of the emerging technologies Sunny has his eye on, and a variety of other topics.
538: Atticus Tysen, CIO/CISO of Intuit, discusses the importance of aligning technology strategy with business strategy and how having a strategic framework facilitates organizational agility. We also discuss how Atticus balances innovation with security in his role as CIO and CISO, how technology creates new opportunities for the business, among other topics.
537: Timothy Kasbe, the president of Zoho, discusses why Zoho has decided to stay private and the freedom and long-term outlook the company has as a result, and how Zoho banks everyone’s salaries for three to five years. We cover Zoho Schools of Learning, and why IT needs to move away from being a function that supports the business to being one that drives the business. We discuss why Timothy decided to get a Divinity School degree, why he believes in the need to engage religious communities in science and math, lessons he has learned in cross cultural communication from living all over the world, among a variety of other topics.
532: In this interview, we dive into several of the book’s themes, including People and Technology. Cynthia shares insight into how she motivates her team, and how robotic process automation can boost morale by automating repetitive tasks. We also discuss Adobe’s journey to become a cloud-native company, the ways in which enterprise architecture can impact culture, and a variety of other topics.
511: Juniper Networks CIO Sharon Mandell discusses
Among a variety of other topics.
506: ThoughtTrace CEO Nick Vandivere