episode 900

Rob Carter Bids Farewell: 25-Time CIO 100 Award Winner Reflects on 31 Years at FedEx and the Evolution of the CIO Role

Rob Carter is the Executive Vice President of FedEx Information Services and Chief Information Officer of FedEx. With a career spanning over 31 years at FedEx, Carter has been instrumental in leading the company’s technological advancements. He has overseen the shift from proprietary systems to cloud-based solutions, driving digital transformation across the organization. Carter is also a member of the six-person executive committee responsible for FedEx’s strategic business activities. August 22, 2024

900: Recognized as one of the most influential CIOs, Rob Carter of FedEx has had an extraordinary career, driving the company’s digital transformation while reshaping the technology landscape and redefining the CIO role. In this milestone 900th episode of Technovation, Peter High speaks with Rob to reflect on his remarkable journey and explore the evolving role of technology executives in enterprise leadership. They discuss FedEx’s digital transformation, including the transition from proprietary systems to cloud-based, virtualized environments. Carter shares insights from his early career, the impact of key mentors, and how FedEx leverages data through initiatives like FedEx Dataworks. The conversation underscores the critical role of leadership and technology in modernizing one of the world’s largest logistics companies.

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This episode is sponsored by Amazon WorkSpaces.

“You do have to reach out sometimes outside of comfort zones in a way where people will know who you are.”

The World Class IT principles in yellow were the focus of this interview

  • 01 1- People
  • 02 2- Infrastructure
  • 03 3- Project and Portfolio Management
  • 04 4- IT & Business Partnership
  • 05 5- External Partnerships

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