Among other topics, Lee discusses the following issues with Metis Strategy:
Lee is the chief information officer of Red Hat, and in that role, he is responsible for the company’s global information systems, including the technology strategy, enterprise architecture, information technology governance, solutions delivery, and systems operations supporting the company. His role includes enabling Red Hat’s business through services such as knowledge management, technology innovation, technology-enabled collaboration, and process improvement.
Prior to joining Red Hat, he was Managing Vice President, Information Technology at Capital One where he developed and delivered information technology solutions for the firm’s corporate functions and Global Financial Services group. Before Capital One, Lee was Senior Vice President, Strategic Initiatives, at Nasdaq, where he led the organization’s efforts to identify, implement, and operate technology solutions for Nasdaq Japan, Nasdaq Europe, and other strategic global ventures. Earlier, at Citicorp, Lee led multiple global technology initiatives for the private bank and the corporate bank. Lee began his career at IBM as an operating system developer and held several technology and technical marketing positions of increasing responsibility with that firm.
Lee holds Bachelor’s and Master’s degrees in Computer Science from Purdue University and a Master’s degree in Business Administration from the Kellogg School at Northwestern University.
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This interview is the second in a special series of five eSeminars covering the Five Principles of World Class IT. The five interviews will be broadcast in sequential weeks, and in this conversation on P2-Infrastructure, Mark Settle discusses the following issues with Metis Strategy
Follow this link to download the eSeminar presentation
Next up in the series will be Randy Spratt, CIO of McKesson, discussing Principle Three, Project and Portfolio Management. The broadcast date will be December 6, 2010. Following Randy will be
Mark is the Chief Information Officer of BMC Software. In addition to running BMC Software’s IT department, Mark is a rare CIO who makes customer calls, as he helps many of the BMC Software’s customers (who in many cases are CIOs) understand how best to leverage BMC’s offering.
Prior to his time with BMC Software, Mark served as the CIO of four Fortune 300 companies: Corporate Express, Arrow Electronics, Visa International and Occidental Petroleum, making him one of the most seasoned CIOs in the United States. Mark has worked in a variety of industries including consumer products, high tech distribution, financial services and oil & gas. During the early stages of his career, he held P&L responsibilities as the Director of a systems integration business unit within Hughes Aircraft Company.
Mark’s formal education is in the Geological Sciences. He received his Bachelor’s and Master’s degrees from MIT and a PhD from Brown University. He is also former Air Force officer and NASA Program Scientist.
Chosen as third among “The Best IT Business Books of 2009” by CIO Insight
“What’s unique about this book is that it’s not only a must-read for the CIO (and everyone else in an IT department); it’s for anyone associated with the technology industry. If you are a manufacturer, seller, or service provider of technology, you will gain insight into what makes an IT department world class.” – CIO Digest
“The new book World Class IT (Jossey-Bass, 2009), by consultant Peter A. High, provides solid, timeless advice for CIOs trying to manage IT for business success.” – Mitch Betts, Computerworld Book Review
“Technology is all around us. It is so pervasive in our daily lives that we may not even recognize when we interact with it. Despite this fact, many companies have yet to leverage information technology as a strategic weapon.
What then is an information technology executive to do in order to raise the prominence of his or her department? In World Class IT, recognized expert in IT strategy Peter High reveals the essential principles IT executives must follow and the order in which they should follow them whether they are at the helm of a high-performing department or one in need of great improvement.
Principle 1: Recruit, train, and retain World Class IT people Principle 2: Build and maintain a robust IT infrastructure Principle 3: Manage projects and portfolios effectively Principle 4: Ensure partnerships within the IT department and with the business Principle 5: Develop a collaborative relationship with external partners
The principles and associated subprinciples and metrics introduced in World Class IT have been used by IT and business executives alike at many Global 1000 companies to monitor and improve IT’s performance. Those principles pertain as much to the leaders of IT as they do to those striving to emulate them.”
Among other topics, Karl discusses the following issues with Metis Strategy
Karl is the Executive Vice President, Service Delivery, & Chief Information Officer of GXS, a global B2B e-commerce integration solutions provider. Karl is a seasoned IT and operational executive with a strong combination of information technology, operations, general management, and business consulting experience. Before joining GXS, Karl was the CIO at Schering-Plough, a global pharmaceutical company, where he managed a staff of over 1700 and the company’s global IT infrastructure. At Schering-Plough, he was responsible for driving change across the organization through a series of strategic business initiatives enabled by IT.
Prior to Schering-Plough, Karl was President and CEO of a start-up software company (Adaptive Trade). He also served as Vice President in IBM’s Global Services division where he was responsible for e-business services, including the B2B and EDI services. At IBM, Karl co-led the team that developed the Ariba/i2 relationship to jointly enable electronic marketplaces. As a General Manager in IBM’s Software Group, Mr. Salnoske developed and launched IBM’s e-commerce software suite, WebSphere Commerce.
Before joining IBM, Karl was a consultant at McKinsey & Company, Director of Network Management Products at Telenet, and a Manager of Systems Development at Exxon Office Systems. Karl received a bachelor of science in electrical engineering from Virginia Polytechnic Institute.
Among other topics, Mark discusses the following issues with Metis Strategy
Mark is the chief information officer of BMC Software. In addition to running BMC Software’s IT department, Mark is a rare CIO who makes customer calls, as he helps many of the BMC Software’s customers (who in many cases are CIOs) understand how best to leverage BMC’s offering.
Among other topics, Mike discusses the following issues with Metis Strategy
Mike is Corporate Vice President and Chief Information Officer for Automatic Data Processing, Inc. Combining a unique blend of client-facing operational experience and strong technical knowledge, Mike guides both product development and information technology. ADP’s R&D organization delivers products that support more than 500,000 clients while its IT professionals are responsible for enterprise security, infrastructure, messaging, and business applications.
Under Mike’s leadership as CIO, ADP has been recognized as one of the top 25 Most Influential Technology Vendors for 2009 by The Aberdeen Group.
Mike is a twenty-year veteran of ADP and has held positions in product development, information technology, and operations. Most recently, he has been Senior Vice President and General Manager of GlobalView, an award-winning multilingual, multicurrency human resources outsourcing solution. In this role, Mike led ADP’s efforts to develop a global HR BPO business for large multi-national corporations in partnership with SAP.
Mike holds a Bachelor of Science Degree in Computer Science from Dickinson College and an MBA in Finance from Pace University.
Among other topics, Bob discusses the following issues with Metis Strategy
Bob is the Senior Vice President and Chief Information Officer of Automatic Data Processing Employer Services.
Bob joined ADP in September 2002 and is responsible for the development of all Payroll, HR, Benefits and Time & Labor Management products for the $5B Employer Services Division. He leads a department of 1200+ IT associates with an annual budget of $125M. At ADP he has significantly improved the reliability of the company’s Internet product suite reducing downtime by 92% over a two year period. He has also introduced the use of a Service Orientated Architecture to enable integration across the many disparate Human Resource applications that are sold by the company.
In 2006, Bob led ADP to a ranking of number two in the Information Week 500 list of Top Innovators in Business Technology.
Prior to his time at ADP, Bob spent twelve years at United Airlines where he worked with business units to develop an overall strategy and project plan on how new technologies should be used in the future airport environment. While at United he pioneered the use of Parallel Processing technology in areas of yield management and crew scheduling.
Bob holds both a Master of Science and Bachelor of Science degree in Industrial and System Engineering from Rensselaer Polytechnic Institute.
