Among other topics, Mark discusses the following issues with Metis Strategy
Mark is the divisional Chief Information Officer of Siemens Health Services, the $1 billion global health information systems solutions provider for the HealthCare sector. In that role, he focuses on increasing profit, improving productivity & reducing costs through effective knowledge systems, people, and processes.
Prior to his time at Siemens Health Services, Mark was the Chief Information Security Officer for Siemens Corporation responsible for the Americas operations. Prior to his time in the private sector, Mark held a variety of leadership positions within the Queensland government in his native Australia, including managing IT infrastructure and e-Security. He has also held senior roles in marketing, communications, and public affairs.
He is also a board member of the Geographic Society of Philadelphia, a member of the Temple University School of Science and Technology Advisory Board and part of the leadership team of the Greater Philadelphia Senior Executive Group.
Mark graduated from the Queensland University of Technology with a Master of Business (an MBA is the USA equivalent) majoring in organizational communication.
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Among other topics, Rob discusses the following issues with Metis Strategy
Rob is the Corporate Chief Strategist and Assistant Deputy Minister responsible for enterprise Information Technology strategy, policy and planning, e-government, controllership and excellence/education for the Province of Ontario.
Prior to taking on his current position, Rob served as a Policy ADM in the Ministry of Government Services and in the Ministry of Consumer and Business Services. Before joining the OPS, Rob was an Urban Planner with the Corporation of the City of Ottawa. He also worked in the private sector as a Management Consultant.
Rob is a Member of the Canadian Institute of Planners, a Registered Professional Planner and a Professional Land Economist.
Rob has won various awards including: the Amethyst Award for outstanding achievement; the IPAC Award for Innovative Management; the U.S. National Consumer Agency Achievement Award; two U.S. Achievement in Consumer Education Awards; the Environmental Commissioner of Ontario’s Recognition Award; the Canadian Institute of Planners National Award for Planning Excellence and a Showcase Ontario Diamond Award.
Rob is a member of the Institute of Corporate Directors and has served as a director on several private boards including: Tarion Warranty Corporation; the Ontario Motor Vehicle Industry Council; the Electrical Safety Authority; the Technical Standards & Safety Authority; and the Ontario Motor Vehicle Dealers Compensation Fund.
He holds a Masters of Science degree from the University of Toronto, and an Honours B.A. from Queen’s University. More recently, Rob has successfully completed the Executive Program at York University, the Queens Public Executive Program and a Strategic Management Program at Harvard University.
Rob is married with two children. He is a keen triathlete, canoeist and runner who has successfully competed in the Boston marathon and the Canadian Half Ironman. In his spare time, Rob has coached hockey and is a keen sponsor of various charities.
Among other topics, Duane discusses the following issues with Metis Strategy
Duane is the chief information officer of Marquette Group and USMotivation. Marquette Group specializes in generating qualified, measurable leads by promoting national brands through print and online Yellow Pages, interactive advertising, and direct mail. USMotivation is a full-service incentive management company focusing on incentive strategies and awards, group travel and meetings, creative communications, and business analytics – www.usmotivation.com .
Prior to his current position, Duane worked for Harrah’s Entertainment, where he was Director of IT Program Management, Director of IT Integration during Harrah’s acquisition of Caesars Entertainment, and he joined Harrah’s as the Executive Associate to CIO, Tim Stanley.
Prior to his time at Harrah’s, Duane was a Manager in the Strategy & Technology practice at A.T. Kearney, and a Systems Engineer at EDS.
Duane graduated with a BA in Mathematics from Western Michigan University, and with an MBA from the Kelley School of Business at Indiana University.
Among other topics, Karl discusses the following issues with Metis Strategy
Karl is the CIBC Professor of Entrepreneurship and e-Commerce at the Wharton School of the University of Pennsylvania. He also holds an appointment as Professor of Mechanical Engineering at Penn.
Karl’s research is focused on innovation, entrepreneurship, and product development. He is the co-author of Product Design and Development (4th Edition, McGraw-Hill, 2008), a textbook used by a quarter of a million students worldwide. His most recent book is Innovation Tournaments (Harvard Business Press, 2009)
He is the winner of many teaching awards, including the Anvil Award, the Miller-Sherrerd Award, and the Excellence in Teaching Award at The Wharton School. At Penn, he co-founded the Weiss Tech House and the Integrated Product Design Program, two institutions fostering innovation in the university community. In addition to his academic work, Karl has led dozens of innovation efforts for medical devices, tools, computer peripherals, food products, web-based services, and sporting goods. As a result of this work, he holds more than 20 patents.
Karl is also founder of Terrapass Inc. and Xootr LLC, and he currently serves on the boards of several technology-based companies. He holds bachelors, masters, and doctoral degrees in mechanical engineering from MIT.
Mark is the Director of Technology Initiatives in the Center for Research on Technology and Innovation at the Kellogg School of Management, and he is the Managing Partner of Agile Insights LLC, a marketing and IT consultancy. The focus of this interview is Mark’s new book, Data-Driven Marketing: The 15 Metrics Every Marketer Should Know, which was published in February by Wiley Press.
Mark directs multiple Kellogg executive programs including the CIO/CXO Kellogg Technology Strategy Summit series, and the open enrolment programs Strategic Data-Driven Marketing and Driving Strategic Value from IT. He also teaches the Kellogg executive MBA course Strategic Data-Driven Marketing and has taught custom executive programs at organizations including Microsoft, DuPont, Sony, Nissan, Philips, and the CIA. His consulting practice focuses on enterprise performance management, unlocking business value from marketing and IT, and data-driven marketing strategy and execution.
Mark has a Ph.D. in theoretical physics from Drexel University and an MBA from the Kellogg School of Management.
Among other topics, Bill discusses the following issues with Metis Strategy
Bill is the senior vice president and CIO, of Marsh & McLennan, a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. Bill is the first corporate CIO at Marsh & McLennan, and in this role he has led the development of the company’s overarching technology strategy and architecture, evaluating platforms, products, and services across the company.
Prior to joining Marsh & McLennan, Bill was CTO at Thomson Financial, where he oversaw the company’s technology and information operations globally. During his time there, Bill and his team streamlined products and functions integrating platforms accumulated through more than 40 acquisitions to successfully increase productivity and improve customer retention.
Prior to his time at Thomson, Bill was chief information and operations officer at Citigroup Inc’s Travelers Life & Annuity and managing director and CTO for Citigroup Global Investment Management. Prior to Citigroup, he was CIO for AIG.
Bill has a BSE degree in Electrical Engineering and Computer Science from Princeton University, and an MS in Computer Science from Stanford University.
Among other topics, Remy discusses the following issues with Metis Strategy
Remy is the Chief Information Officer of the Novartis Institutes for BioMedical Research (NIBR), Novartis’ global pharmaceutical research organization. The informatics organization in NIBR is responsible for scientific application and scientific infrastructure, as well as any research-specific IT activities and all aspects of information technology infrastructure, platforms and services.
Before joining Novartis, Remy was the CIO for Argonne National Laboratory, a 4,000- person US Department of Energy open science research laboratory operated by the University of Chicago. His emphasis there was on operation of all aspects of the IT infrastructure, including security, and the development and maintenance of all business applications. He also led teams of computer scientists, helping to design and build the fastest supercomputers in the world for open science.
Remy has been an active member of the international high-end computing and networking community for twenty years He serves on the USENIX Board of Directors and PRIME.
Remy received an M.S. in computer science from the University of Oregon, and undergraduate degrees in computer science and mathematics from Andrews University.
Among other topics, Mike discusses the following issues with Metis Strategy
Mike is Corporate Vice President and Chief Information Officer for Automatic Data Processing, Inc. Combining a unique blend of client-facing operational experience and strong technical knowledge, Mike guides both product development and information technology. ADP’s R&D organization delivers products that support more than 500,000 clients while its IT professionals are responsible for enterprise security, infrastructure, messaging, and business applications.
Under Mike’s leadership as CIO, ADP has been recognized as one of the top 25 Most Influential Technology Vendors for 2009 by The Aberdeen Group.
Mike is a twenty-year veteran of ADP and has held positions in product development, information technology, and operations. Most recently, he has been Senior Vice President and General Manager of GlobalView, an award-winning multilingual, multicurrency human resources outsourcing solution. In this role, Mike led ADP’s efforts to develop a global HR BPO business for large multi-national corporations in partnership with SAP.
Mike holds a Bachelor of Science Degree in Computer Science from Dickinson College and an MBA in Finance from Pace University.
Among other topics, Jay discusses the following issues with Metis Strategy
Jay is the chief information officer of the Atlantic Media Company, a privately-held publisher of some of the most influential media outlets in America, including the 150-year-old Atlantic Monthly, the National Journal, and Government Executive. The enterprise reaches 1.5 million opinion leaders and decision makers across the ranks of business, politics, government, media, and academia. In his role as CIO, Jay heads all technology efforts, including a rapidly expanding web-development operation.
Prior to his time at Atlantic Media, Jay held the role of director of digital media at National Public Radio, where he oversaw application development, systems infrastructure, and audio production at their online properties. He also spent eleven years at Tribune Media Services, the content-licensing and entertainment-data aggregation unit of Chicago-based Tribune Company, where he rose to the level of vice president for technology. Jay has also served as General Manager for NewsCom, a web-based photo-licensing business.
Jay holds an MBA from Northwestern University’s Kellogg School of Management and a bachelor of science degree from the University of Pennsylvania.
Among other topics, Robert discusses the following issues with Metis Strategy
Dr. Robert D. Childs is the Senior Director of the iCollege at the National Defense University. Under his leadership the college has become the international leader in providing graduate-level educational services and learning experiences in Information Assurance, Chief Information Officer, “E” Government, and strategic leader competencies to government employees; and was designated as a “National Center of Excellence in Information Assurance Education.” The college has earned numerous awards while becoming recognized as one of the leading corporate universities in America during Bob’s tenure.
Setting the vision and strategic direction for the College, Bob significantly increased the college’s reach and impact by actively collaborating with government, private sector, and international leaders to establish dynamic programs, relationships, and partnerships. He has worked with such diverse groups as the London School of Economics, Royal Defence College, Armed Forces Communication and Electronics Association (AFCEA), Decision Sciences Institute, John F. Kennedy School of Government, Industry Advisory Council/American Council for Technology, Google, IBM, Cisco, General Dynamics, VMWare, TIBCO, Corporate University Xchange, various government agencies (FAA, EPA, GAO and OPM), and international governments (Australia, Sweden, New Zealand, Switzerland, Romania, Singapore, Bulgaria, Japan, Iraq, Taiwan, South Korea and China) regarding the strategic use of information, information technology, information assurance, organizational models, cyber security, and building educational programs.
Bob also serves, and has served, on a number of Committees and Boards: Industry Advisory Council/ American Council on Technology Program Committees; the American Council on Education’s Council of Fellows; Syracuse University’s School of Information Studies Board of Visitors; The Information Resource Management Association Board of Advisors and International Curriculum Committee; AFCEA Technology Committee; Executive Leadership Conference Planning Committee; and the eGovernment Program Advisory Board. In 2001, 2002, and 2009 he was recognized as a “Federal 100 Award” recipient for leadership in providing educational services enabling government to better serve its citizens. In 2009 he received the AFCEA Award for Excellence in Information Technology.
Bob’s past positions include:
Chief, Instructor Training, at the School of Applied Aerospace Sciences-Denver, Colorado. Director, Associations and Institutions of Higher Education. Director, Precommissioning Programs, Office of the Assistant Secretary of Defense for Military Personnel Policy. Director of Plans and Program Analysis at the Air Command and Staff College. Commandant, Air Force Systems Command Noncommissioned Officers Academy and Leadership School. Senior Research Fellow at National Defense University. Director of the Air Force Leadership and Motivation Branch. Director of Academic Plans and Policy, National Defense University.
Bob has a Bachelor of Science from Grove City College, a Master of Arts from Duke University, and a Doctorate from Denver University. He is also a graduate of the National War College and Air Command and Staff College.
