Among other topics, Brian discusses the following issues with Metis Strategy
Brian is Professor of Practice and Director of the Enterprise Architecture Initiative in the College of Information Sciences and Technology at the Pennsylvania State University. Within the College of Information Sciences and Technology, he works with a wide portfolio of companies on a variety of consulting engagements, ranging from systems integration projects to enterprise architecture planning and design. The main focus areas for his teaching efforts are on senior-level capstone enterprise integration, enterprise architecture, and information technology consulting & storage architecture courses. Brian is currently developing new curricular materials for enterprise integration (through funding from NSF) including a textbook to be published by Wiley Press. He has also designed and taught executive education sessions for senior IT executives. Session topics include Service Oriented Architecture (SOA), Business Process Management (BPM), Strategic Alignment of IT & Business Strategies, IT Governance, and IT Portfolio Management.
Brian has a Ph.D. and MBA in Finance and MIS from Penn State and a BS in Computer Science. His primary research and consulting interests include enterprise architecture, enterprise systems integration, information management and storage, and the use of simulations and gaming in education.
To find out more, or to contact Brian directly, please visit: The Enterprise Architecture Initiative
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Among others, Peter discusses the following topics
Purchase this book from
Chosen as third among “The Best IT Business Books of 2009” by CIO Insight
“What’s unique about this book is that it’s not only a must-read for the CIO (and everyone else in an IT department); it’s for anyone associated with the technology industry. If you are a manufacturer, seller, or service provider of technology, you will gain insight into what makes an IT department world class.” – CIO Digest
“The new book World Class IT (Jossey-Bass, 2009), by consultant Peter A. High, provides solid, timeless advice for CIOs trying to manage IT for business success.” – Mitch Betts, Computerworld Book Review
Technology is all around us. It is so pervasive in our daily lives that we may not even recognize when we interact with it. Despite this fact, many companies have yet to leverage information technology as a strategic weapon.
What then is an information technology executive to do in order to raise the prominence of his or her department? In World Class IT, recognized expert in IT strategy Peter High reveals the essential principles IT executives must follow and the order in which they should follow them whether they are at the helm of a high-performing department or one in need of great improvement.
Principle 1: Recruit, train, and retain World Class IT people Principle 2: Build and maintain a robust IT infrastructure Principle 3: Manage projects and portfolios effectively Principle 4: Ensure partnerships within the IT department and with the business Principle 5: Develop a collaborative relationship with external partners
The principles and associated subprinciples and metrics introduced in World Class IT have been used by IT and business executives alike at many Global 1000 companies to monitor and improve IT’s performance. Those principles pertain as much to the leaders of IT as they do to those striving to emulate them.”
Among other topics, Tim discusses the following issues with Metis Strategy
Until February of 2009, Tim was the CIO and Senior Vice President of Innovation, Gaming, & Technology for Harrah’s Entertainment. Over the last 10 years, he succeeded in enabling Harrah’s to become the largest provider of branded casino entertainment in the world. As the company’s Chief Innovation Officer he led multi-disciplinary teams focused on the creation and execution of new business initiatives and next-generation marketing, gaming, hospitality, service and technology innovations throughout the company. As SVP of Enterprise Gaming he was responsible for the strategy, product development, marketing & merchandising, revenue management, service delivery and financial performance of the company’s slots, tables and various other gaming products and operations domestically and abroad. As CIO & SVP of Information Technology he was responsible for the strategy, architecture, program management, development, support and operations of the entire portfolio of Harrah’s World-Class IT-enabled business systems, including Harrah’s award-winning marketing, operational and business-intelligence capabilities in the US and abroad. He and his teams have been perennially honored as one of the most innovative, successful and “Best Places to Work” in business and IT via the many awards and recognitions received.
Prior to joining Harrah’s, Tim was a partner with consulting firms USWeb and marchFIRST, the CIO of National Airlines. He has also held various leadership positions in the U.S. and overseas in the areas of IT, marketing, operations, R&D and consulting with Intel Corporation, Optima/KPMG, JetBlue Airlines, InnovaTech and Kimberly-Clark Corporation. Tim began his career as a U.S. Air Force officer, responsible for advanced missile guidance system technology projects and some of the original Global Positioning System (GPS) integration efforts in the US and abroad.
Currently, Tim is the President of Tekexecs – an executive advisory service and consultancy, and CXO of Innovatects – a business innovation and execution firm. Tim also lectures on Business, Innovation & Technology as an adjunct professor at the Paul Merage School of Business at UC Irvine, and is an Informatics Advisory Board founding member at UNLV.
Among Tim’s many honors, he was named Information Week’s “Chief of the Year” for 2007/08 for his unique Innovation, Business and IT roles and achievements. He has also been recognized by InfoWorld, Interactive Week, CIO Magazine, and CIO Insight.
Tim holds graduate degrees in International Business and Technology Management from Thunderbird (GSM) and Arizona State University, and a BS degree in Engineering from the University of Washington.
Among other topics, Jeff discusses the following issues with Metis Strategy
Jeff is the Chief Information Officer for Kroll, the risk consulting and technology division of Marsh & McLennan (MMC). Kroll provides a broad range of investigative, intelligence, financial, security and technology services to help clients reduce risks, solve problems and capitalize on opportunities. Headquartered in New York, Kroll serves a global clientele of law firms, financial institutions, corporations, non-profit institutions, government agencies, and individuals. In his role as CIO, Jeff oversees the firm’s global information technology systems and services, and drives strategies to realize operational efficiencies. Additionally, Jeff collaborates with business leaders to develop and execute long-range global IT plans.
Jeff joined Kroll in March 2007 from Ecolab Inc., where he served as Vice President of IT Business Operations and Vice President of Global Operations. Prior to Ecolab, Jeff was vice president of IT at Catalina Marketing, Director of IT at Dell Computer, Vice President & CIO at Essilor of America, and Senior IT Manager at Bausch & Lomb.
Jeff received a Bachelors degree in computer science from Rochester Institute of Technology, and holds an MBA from the University of South Florida. He also attended West Point Military Academy.
Among other topics, Becky discusses the following issues with Metis Strategy
Becky is the Director of the IT Vendor and Asset Management Offices at Express Scripts, Inc., a Fortune 100 pharmacy benefit management company headquartered in St. Louis, Mo. Becky is accountable for the vendor relationships and performance management of all IT related suppliers as well as collaborating with the corporate procurement function to ensure Express Scripts’ risk profile, as related to its IT suppliers, is managed and controlled.
Prior to joining Express Scripts, Becky spent 10 years with Wachovia Securities (formerly A.G. Edwards & Sons, Inc.) and served as the Associate Vice President and Senior Manager of the IT Vendor Management Office.
Becky holds a Masters in Business Administration from Webster University.
Among other topics, Joey discusses the following issues with Metis Strategy
Joey is Vice-President of Information Technology for Magna International. She has global responsibility for Magna IT and is also chair of the Magna IT Council, which is the governance board for all IT activity within Magna International. Prior to her current position, Joey was Director of IT for Magna Donnelly. She also served as Manager of Global Infrastructure and Manager of Global Support for Donnelly Corporation. Her area of expertise focused on building effective virtual teams to support the global enterprise. Joey has also served as Project Manager and Divisional Manager at Clark Equipment, where she designed and implemented systems for Clark’s international manufacturing facilities and dealer network. Joey’s other experiences include technology and business consultant to Western Michigan University and independent consulting for Fortune 500 corporations and a number of other organizations.
Joey has a B.A. degree in Anthropology from Albion College and a M.A. degree in Sociology Anthropology from Oberlin College.
Among other topics, Mike discusses the following issues with Metis Strategy
Mike is the chairman, president, and chief executive of Dallas-based Pegasus Solutions, a global leader in providing technology and services to hotels and travel distributors. Mike joined Pegasus as chief operating officer after his time at Best Western International, Inc., where he was chief information officer and senior vice president of distribution, responsible for worldwide systems development and management. Before joining Best Western, Mike was a senior vice president at Cendant Corp., where he implemented the largest-ever hotel technology rollout. Previously, Mike worked for Super 8 Motels where he was executive vice president of operations, heading IT, reservations, corporate travel, guest service, convention planning, corporate and franchise insurance and facilities management. He also was vice president for management information systems and reservations at HFS Inc.
Mike holds a bachelor of science degree in accounting and information systems from Northern State University, Aberdeen, S.D.; and a master of science degree in information systems from Colorado State University. He is the past chairman and current member of the e-commerce committee of the American Hotel & Lodging Association. From 2000 to 2005, he served as chairman of the Open Travel Alliance (OTA) and has been recognized as one of the leading CIOs in the hospitality industry.
Among other topics, Jane discusses the following issues with Metis Strategy
Since January of 2007, Jane has been Deputy Commissioner and CIO for the New York City Department of Finance. The Department of Finance is responsible for collecting city revenues. As CIO, Jane is responsible for all systems and technology supporting the Agency’s 20 Divisions.
Prior to joining the Department of Finance, Jane was the General Manager and CIO for Microsoft’s WW Public Sector, where she was responsible for process and technology supporting that business segment. Prior to that, she was the General Manager of .Net Market Development. She and her team were responsible for developing .Net’s market presence, in the Fortune 100 and Global 100 enterprise customer marketplace.
Prior to joining Microsoft, Jane worked for Prudential Financial, where she was the CIO for the company’s Institutional Division. In this role she was responsible for all systems and technology that supported the six businesses in the division. Prior to that position Jane ran all new application development for the Retail Insurance Division at Prudential. Jane has also held key technology positions at Bankers Trust Company and at Chase Manhattan Bank.
Jane has a bachelor of science degree in business administration from the State University of New York at Fredonia.
Among other topics, Dick and Rob discuss the following topics with Metis Strategy
Together with Shannon O’Donnell, Dick and Rob have written “The Adventures of an IT Leader,” published in April of 2009 by Harvard Business School Press. The book is a novel about the new CIO of IVK Corporation, Jim Barton. Based on actual cases with which the authors have become familiar over the years, Barton’s adventures represent a true depiction of what it is like to be the new CIO of a major company. Barton struggles to keep IT’s costs under control, to demonstrate the value of IT, to manage projects effectively, and to tame the runaway project.
The Adventures of an IT Leader can be read from cover to cover or the chapters can be treated like a series of cast studies. However it is read and used, it is an invaluable book for new CIOs or for people who aspire to take on the challenges of the top IT position.
Among other topics, Gregor discusses the following issues with Metis Strategy
Gregor retired as CIO from Capital One in late 2007 where he led an industry-recognized technology team that was pivotal to Capital One’s diversification and innovation strategies. The company transformed itself from a mono-line credit card supplier to one of the top 10 diversified banks in the United States – re-inventing nearly all of its processes along the way.
Together with his teams, Gregor has been recognized through dozens of awards, including multiple CIO 100 awards, several years in Computerworld’s “Best places to work in IT,” and the top rank in the InformationWeek 500. Gregor himself was named one of the “Most Influential persons in Information Technology” by eWeek, “One of the Hottest CIOs in Financial Services” by Future Banker, and one of the “Top 20 Most Influential Financial IT Executives” by the CIO Forum. In 2007, Gregor was inducted into the CIO Hall of Fame by CIO Magazine.
Prior to Capital One, Gregor headed up Operations and Technology at the NASDAQ Stock Market during both the dot.com boom and 9/11. He worked at Citibank before that as Chief Technology Architect for the Corporate Banking division and Managing Director in the Advanced Development division. He also served in key strategic and management positions at Perot Systems, NeXT Computer, and Hewlett-Packard.
Gregor is an active environmentalist and was the founding executive sponsor of Capital One’s Environmental Council. He is a director for the Corporate Executive Board and for the National Wildlife Federation. He is currently working on several projects to create more sustainable solutions combating global warming and poverty.
